We recently purchased a car from Alpha, and had an outstanding experience. Almir, the owner, was kind, professional, reliable, and extremely trustworthy. He and his wife provided excellent service for us, going way above and beyond what I would ever have expected from a car dealership. We moved from out of state and live some distance from Worcester, so our logistics were particularly complicated - and they were extremely helpful and accommodating when it came to dealing with all the questions and complications that came up during the purchase. The car we purchased was 10 years old but was in great shape and in excellent mechanical condition, with upgrades and new replacement parts installed by Al and his team.I highly recommend Alpha Auto Center and I would buy another car from them with no hesitations at all. Thanks!
Everyone at Alpha are top notch! Almir the owner has many years of experience and his team is very competent. I recently had engine issues on my Ford Edge. I checked with the dealership and they quoted me a lot more than Alpha Auto did, and Al offered the same warranty. They did the work on time and clearly communicated all the details. I was so happy with the work, I returned with my other vehicle for full brakes and alignment. I highly recommend them to anyone who needs any type of vehicle service. Thanks AL!
Wonderful, been coming here for years for my car and I have absolutely no complain. Almir & his wife, the mechanics are great!! Trustworthy folks!!
Bad experience, I took my car to solve the problem of the ignition light on and the oil change. my car stayed with them for two days and the ignition light problem was not solved the light was reset by the computer and it caused me a bad feeling with annual inspection shop. they changed the air filter and the lid of my fuel tank without my permission and without informing me the budget before service. By phone I was informed that I should pay an x value for a sensor change and when I arrived at the place to get the car I was informed again that only one sensor was changed and when I requested the old sensor that was changed the owner of the The workshop said it would pick up but a few minutes later she told me that the mechanic just cleaned and used the same sensor. They reset my computer twice to try to pass the inspection, once I walked 100 miles before going to the inspection and the light went on, they reset again and I was discredited by the inspection operator for trying to fool the inspection. I requested my money back upon having my old parts back which I did not authorize to exchange. after this change my car is having problems in the pipe that fills the fuel tank, when I am going to fill the gas keeps returning in the mouth where the fueling is made, there seems to be something inside the pipe that takes gasoline in the tank that is preventing the gasoline for ironing. When they changed the lid of my tank, they will break the loop holding the lid so that it does not fall and now it is loose, probably some piece has fallen into the supply hole.
Almir is a great mechanic with a big heart. Highly recommended
Great place great customer service I purchased a car and they make shure has a oil change and ready for inspection thanks alpha auto center car got inspected fly number inspected on tha spot.
Al helped me out to tow my car and provided great service at competitive price.
I have been a customer since Alpha Auto Center opened more than 15 years ago. Al & his staff does great repair work. I have never had a problem with any work that has been performed. Their prices are cheaper than what other mechanics & dealerships charge. Best auto repair around Worcester area. Honest people that will not tell you something needs to be repaired when it doesnt. And don’t try to rip you off just because you are female, like most of the auto repairs does. I highly recommend you try Alpha Auto today.
Alpha Auto Center gave us incredible service! We have never had such great service from mechanics. In 2008 the first time we walk to this auto shop,Alpha Auto replaced the Transmition of my wife’s car 2013 Porsche Cayenne for fair price, best quote around in Worcester area. The Alpha team is very nice, Al the owner are a very nice guy, Dianne is great, Jose is great mechanic and funny guy. They are professional, courteous, and competent. They gave us clear price quotes for the work we needed done and that was our total- no surprises. I cant recommend them highly enough. If you want excellent work and service take your vehicle here.
I have been going there for 7 years now. They have wonderful customer service employees (Dianne❤) and all the mechanics are great. Trust worthy mechanic shops are hard to find, but I trust this one 100%. Prices are good and they get the job done quick. I will always get my car serviced there.All my family take the cars to them. Al, is a verry nice guy and experience mechanic and Jose is good mechanic too. So I highly recommend this shop...
Had an issue crop up with our transmission on the way back to New York. Even though we limped in to the garage at what was technically closing time, the staff at Alpha was able to get us patched up enough to make it home. Cannot recommend enough!
So, the lower ball joints on my car were going bad and actually one of the wheels fell off. I Took it to alpha auto and they fixed it in one day for a very reasonable price. Even though the place looks alittle small, they do high quality and timely work. They also do exhaust work! This place is now my trusted mechanic in Worcester and I highly recommend them to anyone that needs their car fixed.
I got to Alpha Auto by referral from another Auto shop, they didn’t fix European’s car so Peter the owner referred Al to us. Since then we have only taken our cars there for seven years already. Great Custumer Service, the owner Al and his wife Dianne are so friendly and helpful. Alpha’s team are so professional no matter what time you contact, They answer the phone 24/7. You DO NOT ever worry about getting rip off or your car get messed up.I highly recommend to everyone I know for sure. Great job👍🏻
Being a repeat custome, Im always treated with class. They are always willing to help get any situation resolved as quickly as possible. You are always greeted with a smile which is great.
They charged me 675 for just to fix muffler and battery, won’t go there again, other places are cheaper and went there because the one I like was closed and wanted it fixed asap
I have been going to Alpha Auto Center for 09 years now. They truly are the most honest mechanics I have ever encountered. Where most shops will charge you an arm and a leg for labor on services you dont really need, Alpha has always given me a range of options, has 100% always beat any other on price, and work with super fast and quality job . Overall a great experience, I definitely recommend this place Alpha Auto Center.
Made in Japan/USA/Europe will be my go to mechanic for all my future Jeep needs (knock on wood).My 2015 Jeep Wrangler had a ticking sound coming from the engine. I had passed the powertrain warranty by 15,000 miles so going to a dealership was going to cost me an arm and a leg. I found Yelp and on several Jeep forums so I decided to make an appointment online for a diagnostic (yay for the convenience!)excellent work thanks Dayane!!!!!!
These guys are the best and the owner is super accommodating! There hasnt been a time I brought one of my vehicles in or family members and had an issue. They are super fast and reasonably priced. Speaks English, Spanish and Portuguese.
Excellent job good mechanics
Job well done in a timely manner.
Awesome work! Great guy! Fair prices! Could not recommend enough!
This place is awesome. Almir is the owner and his customer service is great. I never feel over charged and never worry about unnecessary work be recommended. I cant say enough good things about this business.
Very friendly and quality work. Great deal on Groupon made it worth a trip from Fitchburg to Worcester.
Been going to this repair shop for ten years always 100% sastified
Awful customer service very rude and inpatient so glad my vehicle didnt reach there lot unbelievable.
Good work
The best
Good job and good mechanic and excellent work I recommend