Tommy and his staff are extremely knowledgeable and fairly priced. He strikes me as a guy who loves what he does and cares about customer satisfaction. A rare combination these days. If it has wheels and an engine he can fix it.
Hi this place is so slow dont waste your time.
Absolute 5 star shop! I had some body work needed on my front bumper and around my front passenger side wheel. After putting in a claim with my insurance Tommy and his crew at WFM took it all from there. He took my car in that day and worked with the appraiser/insurance to cover all the work and keep my out-of-pocket expenses as low as possible. 3 days later my car was looking like new (detailed as well) and you would never even know it had been hit. The entire experience working with WFM was incredibly friendly and transparent, I would highly recommend anybody looking for a trustworthy shop to head to WFM!
I have been to this shop several times and usually have had a great experience. This past time though, it took about a month to do a job that was originally expected to take a few days. Afterwards, I found out that a mechanic got sick and so they only had one mechanic working the whole shop. The problem with my car also turned out to be much trickier to diagnose than was originally thought. They eventually asked the shop across the street to fix my car. I can understand that delays happen, but I had no idea any of this was happening. I never got a call with an update from them. When I called them, the receptionist didnt seem to know what was happening and promised me a call back with an update which then never happened. They ended up not charging me for the work they did (I did pay the shop across the street) due to the delay so they do want to make it right when things dont go smoothly. If I had known what was happening, I would have been much less frustrated.
All around phenomenal service! You will feel very welcomed and at ease when you come here. Repairs are reasonably priced and everyone here keeps you in the loop of what is happening with your car. I even received a ride to and from work while my car was in the shop.They really go above and beyond. Very satisfied!
Everyone there is very knowledgeable.and friendly. From the receptionist Nancy, to the workers. Tommy the owner does remarkable work. I wont bring my vehicles to anyone else. If there were more than 5 stars hed have them all.
Had an issue with my car, didnt know where to go, read the reviews from previous clients and now Im a customer, brought my cousin, aunt, and brother car back to this shop because they are 5stars. . Very responsible, friendly and on time with your car. Take you step by step and spend time with you explaining and showing you what the next step is. Way highly-qualified and recommended..
Took my car there to deal with a dented taillight after reading good things online. Got to meet directly with the owner right away who was very considerate about me having cost considerations and very professional about doing what needed to be done for safety without unnecessary frills. I got a lot of personal attention for a fairly small job. And he even guaranteed the work. Definitely 5 stars!
After having trouble with another car mechanic I took my car here for a second opinion. I was shocked by how amazing the staff was. I worked with Tony who was super helpful and quick. He answered all my questions and gave me honest / good advice. Ill definitely be coming back here from now on.
Just picked my car up and I have to say Im so impressed with the work done. I had damage to my door and rear quarter by a hit and run and I was referred here by a friend. From the moment I walked in the door it was a great experience...and my car looks better than ever! And the complimentary detailing was a nice surprise! I would recommend Worcester Foreign Motors to everyone! Nice to know honest people taking great care of my car and not out to make $$ on you!!
Phenomenal service! Look no further if you need repair work on your vehicle! They made my Mercedes look brand new and I am so thankful.Tommy (the owner) was AMAZING from start to finish. Hes honest and patiently walked me through the repair procedure, cost, and even dealt with the insurance company. He gave his opinions on what needed to be fixed and what I may want to reconsider - which is rare when he could have made more money. Forget the over priced shops elsewhere and drop by this local shop that employs talented conscientious guys who really know what they are doing... and at a fair price.This place is top notch and I will continue to recommend Worcester Foreign Motors to anyone and everyone. Thank you guys again sooooo much!!
This is a great garage, very friendly and their work is top notch. My car had a massive branch fall on it after the last tornado came through Worcester, and they made my car look like it had never been touched. They did all the work very quickly and efficiently, helped me to deal with insurance and kept me updated along the way. Id recommend them for anyone with any car issues whatsoever or anyone just looking to keep their car in top shape!
So happy my insurance company referred me to WFM! Tommy (owner) was awesome to work with and restored my jeep to brand new, if not better. The best part is there was no up-selling or unnecessary work pushed onto me. I 100% recommend bringing your car here :)
The best. Excellent workmanship. I was there twice with my Subaru Outback... the first time maybe around 2007... the Subaru dealership (Patrick Subaru) recommend them. I had been t-boned in the front right quarter panel. They did a great job, looked good as new. Insurance covered everything.A couple of winters later, I got badly side-swiped by a snow plow in Oxford. Hit and run. Tommy and his crew did an amazing job fixing everything. I had a high deductible and I had to pay out of pocket, but I remember feeling like I got a good deal.Here we are maybe 4 years later and my wife needs a new side view mirror... I called on the phone and Tommy remembered me, and said he could have it fixed on Wednesday if I get him all the info today (its Monday) and, for much less than the dealer would charge. I am amazed.
Tommy has repaired 2 of my cars, and one of my sons over the last ten years or so. Fantastic experience from beginning to end!! Always a superb job done for you....both body wise and mechanically as well. From the first call to Adrienne, they treat you like royalty: bring the car in @ your convenience, well have the rental waiting for you...detail this when its done,please. Really who does these things anymore? WFM w/Tommy @ the helm thats who!!! Cannot thank you enough...your work ethic,and integrity far exceed anyone in the Worcester County area. Im honored to know you and a better person for having done business with you. God Bless,Sweetie. I wish you a happy, healthy and prosperous new year,too. No one is more deserving!
Tommy, Adriane, and the rest of the crew are great!I cant say enough about the above and beyond quality that you receive when you come here. I went in to have a mirror and a gas door replaced. One of the parts came in a day later than expected, in return they washed and completely vacuumed my car for free on the same day they did the work.This is the best place in the Worcester area, hands down
I have been so happy with the work Tommy and his crew have done at Worcester Foreign Motors! The service has been beyond exceptional. Never had a better experience with an auto body shop. I highly recommend this place- and Ill definitely come back for any future work!!
My experience with Worcester Foreign Motors was exceptional. Theres many auto body shops in Worcester to choose from so when my insurer Liberty Mutual recommended them I didnt know what to expect. They went to bat for me and my vehicle to ensure the paint job was done right. They are a great auto body garage and I recommend them to everyone.
Brought my car to Worcester foreign motors after a friend recommended them for some body work. It was an over all great experience, everyone was super friendly and helpful, my car looks amazing! . . . like brand new amazing defiantly above and beyond what i expected. Its great to have found a shop you can trust to do quality work on your vehicle for fair price. I will be bringing my car to them for all my auto needs.
After my car was hit I brought it to Worcester Foreign Motors to be repaired, not only was the work done perfectly, but the car was detailed to like new condition inside and out. They were honest to work with and went above and beyond what they had to do. I would never have body work done anywhere else.
Kudos to Tommy and his team at Worcester Foreign Motors for such an amazing experience I had with them. Not only did they take care of everything from dropping off my car, to car rental, to detailing my car, they were just amazing!! I cant thank them enough for all they have done. I would highly recommend anyone to go there.
Simply an awesome shop that does awesome work. Tommy and his staff are incredibly friendly, upfront and honest. You can tell they love what they do and are invested in what they put out.
Took my car in for a transmission issue. I made it clear that I wasnt exactly sure what was happening, but after some diagnostics I was informed of the problem, the lead time, and what I could expect to pay. I paid far less than I would expect, no one tried to upsell me or mislead me about the severity of the issue, and the mechanics took care of a few other small problems they noticed for free. If the excellent pricing and service continue I will be a customer for as long as I live in Worcester.
Everything was great. Receptionist was polite and answered as many questions as she could. Tommy himself is the man, explained to me every step, his reasoning, and showed me the parts too. Did his best to find cheaper, full quality parts instead of just getting OEM. Hourly labor rate is reasonable. The shop managed to diagnose, source parts, and fix my axle issue in 2 days. Also did a full brake change in the same time. Overall, top tier place.
My car had an engine gasket problem. Tommy checked it and said instead of fixing it he would replace the engine if i dont want the problem again. In the beginning he said its gonna take them 2 weeks to replace it but he gave me my car back after 1.5 months. Now after couple of months my car has a same problem and now its been more a month i am trying to contact him but every time i call them his receptionist says he will call you back but i never got a call back.i had a terrible experience. End result: THEY DONT CARE!!! I ended up paying again for the new engine.Will never recommend this shop.
The owner knows his stuff. He is very professional and takes the time to explain everything to his customers. He takes great care of them.
What can I say about this place that has not already been said? Tommy and his crew are hands down, not only the best body shop in town, but they are some of the nicest and most sincere people you will ever meet. Right after you file your insurance claim, give them a call, they will set everything up for you, from the rent car (that will come to the shop and pick you up) to dealing with the insurance company, they take everything off your plate and handle it like the experts they are.As for the work its self, the word perfection comes to mind. They check over everything, literately everything, to make sure that it is exactly the same, if not better than what it was before.What it all comes down to is that this place is great, you will not regret coming here for one second, your only regret will be not finding this place sooner!
I went to get my Saturn Ion checked out by WFM. It was the holiday season, and i had recently bought the car as a college student I was excited to have my own car. The car had transmission issues, and taking it to get fixed was my last hope. The people at Worcester Foreign Motors treated me very well and were very honest with what the cost of fixing the car would be (twice the amount I paid for the car). They were transparent and did not screw me over at all. After leaving the facility with a sigh of relief, at least knowing what was going on with my car, I realized that this was the same shop my father used to work at as an auto-body worker. He had since been passed for years, but it was a nice realization to have.
Just had my vehicle serviced at Worcester Foreign Motors Inc for the first time upon recommendation of a friend. This place is an absolute hidden gem! I wish I knew of them sooner. Tommy and Frank are stand up guys and went well above and well beyond for me and I sincerely appreciate it. I wouldnt hesitate to tell anyone I know that is looking for a top notch auto repair facility to use these guys.P.S. This is the first review I have written online as I was that impressed with the service and all around honesty of WFM.Thanks againChris
Im glad I brought my troublesome car to this place. Their work was very professional. Tim was honest and considerate giving me a good advice.I even got a charming driver for a ride!😃
Awesome place. Tommy the owner has found a new long time costumer with his honesty and integrity. I knew my old car was bad but he explained to me the extent of the mechanical failures and rotting, and even told me that if i wanted i could just tell him to work on it but just my brakes alone were going to cost easily over $1000 and i still wouldnt be able to pass inspection. He even recommended to just get rid of it and start looking for a new one, which i knew wasnt easy for him because cars like mine are how repair shops make lots of money. And as an added plus finding all this out was free.
I went to WFM after trying a few different mechanics in the area, and the search is over! Was having problems with idler pulleys / AC compressor / exhaust system on my 2007 Hyundai Sonata. He worked with me to get everything fixed on a budget (I am a student). One of the parts was a little delayed, so they detailed the car for me free of charge! Would recommend!
Tommy and his team did a great job on some body work and mechanical work needed for my 9 year old Honda Element. The entire process, from preparing an estimate to the finished body work, was excellent. Count me as one happy customer who can recommend WFM without reservation.
Do you know how it feels when you get in the car because you need to go and the car does not start and you are stuck? It is awful but when you find the help you need, it feels great, doesnt it?I walked in Toms shop desperate for help and I could not hope for more. He took care of the cars problem and got me going right away and this was on a Saturday afternoon. The charge was the most honest I could get.I am writing this testimonial because without any previous experience with him, I got the sense of how much pride Tom takes in doing his job right, being honest and sincerely making the customer happy.I have found the mechanic I am sure Ill continue to need and I strongly recommend Worcester Foreign Motors Inc. to whoever cares about excellence in car service.
They were friendly and did good work at first. Then I realized that after the work, my radio stations werent working. Not sure if its something they did or not but I called. I was told Tommy would call me back. I never got a call so I called again and was told the same. I ultimately called 3 or 4 times and no one took me seriously or called me back. Very annoyed and felt disrespected.
WFM is simply the best and most honest garage anywhere. I needed significant work done on a vehicle. Tommy spent hours doing the research and saved me more than a couple thousand over what a dealer would have charged. Highly recommended, a real rare find and garage worth giving your money to.
Id worked in the car industry years ago and have had experience with many of the repair shops in Worcester. I, fortunately, had not needed auto repair in many years but after remembering the positive experience I always had with WFM, I decided to bring my Mazda CX-5 in for repair to my rear bumper after an accident. They were friendly, professional, and timely with everything. They arranged my rental, kept in communication about repairs, and gave my car back looking brand new. Cant recommend them highly enough!
I was thoroughly satisfied with the work Tommy and his team delivered. I could see that they take pride in what they do from the condition of my car when I received it. They really went above and beyond. Thank you very much.
Very courteous and attentive mechanics. Initially they drove out to my vehicle when broke down on the side of the road, and checked it out before I had it towed to their shop. I highly recommend them!
Tommy and his staff did such as awesome job. I couldnt have been more impressed with the professionalism and quality of the work. On my first visit, Tommy took me into the shop and told me all about the process of collision repair, welding, etc. He was always available for my questions and called me back quickly when I left a message. They got a complicated job done before the scheduled finish date and were under the estimate. Thanks so much Tommy for making the stressful process of fixing a wrecked car as smooth as possible. I really appreciate all of the hard work and integrity!-Chris
Ive brought my car to worcester foreign motors three times, every time Tommy and company exceed my expectations! Tommy is very transparent with the whole process and lets you know the reason behind the issue and how theyre going to fix it. I recommend Worcester Foreign Motors to friends and family on a routine basis! Tommy always comes off as one of the few in the industry that still values customer service, which is refreshing! If you need any work done Id recommend that you give worcester foreign motors a chance, you wont regret it!
Exceptional service! This is the only place where my family and I bring our cars for any repairs. Thank you Tommy
WFM was recommended by a local resident who had used their services before. I called this morning to ask if Tom could look at my car after it was rear ended yesterday. No wasting time, he told me to stop by after lunch time. He did a thorough inspection inside and underneath even though the damage only appeared to be superficial on the outside back bumper. The service from him and his receptionist was professional and friendly and fast and efficient. Im from out of the area and was not comfortable driving the car very far without it being looked over first. Even though the work will be performed elsewhere, I felt very comfortable with his honest and expert opinion.
Didnt fix the original problem evidently costing me more time and money. Great guy but lost trust
Above and beyond service. The staff here is phenomenal, and take the time to do whats best for you and your vehicle. Looking forward to doing future business here while in Massachusetts!
I go to WFM for every car related issues, I refer all my family members and friends to them since 2001. It is a family business and it really feels like you are a member of the family. It is always pleasant to deal with Tom pesonally. He always explains you details of the work he is going to do and shows you results after. I would highly recommend this place to everyone. They will take good care of you and your car.
My car was repaired there ~seven month ago due to an accident and battery was replaced according to the claim record and I was told so. But today my car was unable to start and I was told its the battery issue and the battery is an old old weak one with a lot of erosion!!! Ill go to them and follow up!---Replaced politely a new one afterwards and hope it’s just a mixup!
Really friendly group here that did quality work on fixing up both of my cars. Will definitely continue to bring my cars here for maintenance and service.
I really had an excellent job from these guys. Will definitely recommend for your auto body works.
In the past few decades, my husband and I have used Worcester Foreign Motors more than once for accident repairs. Not only do they do a spectacular job on the cars, but they make stressful situations as stress-free as possible. They do everything necessary dealing with insurance companies, and also they contact a local car rental place and set everything up with them, so you can rent a car while yours is under repair. It is a pleasure dealing with Tommy, his family, and all his staff. One of the reviews I read said that this is the best auto body shop they have ever done business with. I would go one step further and say this is the best business of any kind we have ever dealt with. For personal and professional reasons, we never consider going anywhere else.
Excellent and honest repair work.
Posting under my wifes account...If you could give a 10 star rating it would apply here. To catch youup to speed I had brought my 09 silverado here just last year after a rock fell off a landscaping truck and damaged my entire front end and grill area. Tommy and his crew did top notch work and brought it back to 100%. Fast forward to this year, took my daughter to the st pats parade only to have a nice old lady drive her mirror down my entire drivers side door and front panel. I knew who i had to bring the truck to right away. 1 Day...yes 1 day later tommy had it in the shop and had begun work and nearly died just as much as i did when i showed him the insurances original quote of $700. Mind you my truck is a 3 stage ppg paint diamond pearl. Hell the paint alone is the $700 nevermind the new fender it required and door panel work. Tommy worked with my insurance and got them into a realistic quote (which i knew was 2k+ right when the damage occur), returned my truck even better than when it was brought in. Im also a avid hobbyist detailer with a eye for detail and legit i could not find a single issue with my baby. If your looking just to get your car fixed...go someplace else. If your looking for superb quality, workmanship, and straight up one of thee best body shops Ive ever dealt with bring your ride to Tommy and his crew at Worcester foreign motors and I personally guaranty you will not be disappointed.Meticulous diamond white 09 chevy owner :-p
Just drove my wifes 2005 Toyota Camry home from being serviced by Worcester Foreign Motors. It feels and drives like an expensive sports car after Tommy and his staff worked on it. This was the second time using WFM for service and the only regret I have is not finding it sooner. Tommy and his staff make you feel like the most important customer theyve ever had - unlike most other repair shops and dealerships to whom youre just another job.His pricing is more than fair and he takes the time to explain in detail the work hes done on your car. Trust, dependability and automotive competence are the three most important elements any service facility can offer; and Tommy and his staff have raised the bar on all three to the extent that my cars will never see the inside of a dealerships service facility as long as he continues in business.If you value your automotive investments and want them taken care of competently, honestly and economically, pay him a visit the next time you need service. Youll be glad you did.
Tommy and his team are great at what they do. Very honest and just excellence workmanship. Ive been coming here for everything with my car. I even recommend family and friends to come here due to their honesty and integrity. They have never tried to trick me into fixing unnecessary things. The jobs always done in the time frame that they given me. These day even oil changes, i go out of my way to come here for oil change. Because i know my car will always be in good hand with tommy and his team.Updated: Tommy and his team never fail to amaze me with their professionalism and compassion. I recently had a brake work issue with New England Tire, they failed to recognize that something was wrong with my brand new brake, pads, and rotors that they just put on. Even though i told them repeatedly that something was wrong. Frustrated, i took it to Tommys shop, he took it out for a drive and instantly heard the squeaky sound that ive been trying to tell the other shop. I called New England Tire headquarter to explain to problem, and Tommy was kind enough to talk to the owner. And he finally agree to compensate Tommy for addressing the issues. I got brand new brake, rotor, pad without any additional charge, all thanks to Tommy.Ive never written any review online, but I just had to leave a review for WFM. 2 thumbs up !!!!!!
I have been bringing my cars to Tommy and his crew for many years. He has fixed my Acura (and previously my Saab), my wifes Ford Escape, my daughters Ford Fusion, my mothers Toyota Camry, and my fathers Ford Sport Track. Originally we brought our cars to WFM for body work, but in the last few years, a top notch mechanic staff has been added. They can fix any of the problems that arise with our cars, and they do so at a cost far lower than the dealers charge. The workmanship is excellent. Tommy takes the pain out of insurance claims and rental cars. On the rare occasion that we have needed to bring something back for adjustment, the shop cheerfully took care of business without any hesitation. This is best automotive shop I have ever used.
I brought my Mazda 3 to Worcester Foreign Motors when my blower motor stopped working. I originally brought it to the dealership but their rates were ridiculous. I did some research and came across Worcester Foreign Motors. I was impressed with the reviews! I called and spoke to the owner, Tommy, for over 30 minutes about what was going on with my car. He was so nice, knowledgable, and honest over the phone. He requested that I drop it off so he could take a look at it before ordering parts so I set up a time to drop it off in the morning. He also told me that the test would be free of charge and that I could get a ride to my work in downtown Worcester afterwards! Before I dropped it off, the blower motor started working again but I decided to still have them take a look at it. When I dropped it off, Tommy came out to welcome me and update me on what they would do to test it. I then got a ride to work, as promised. When it was ready, Tommy called to let me know that it looked and tested fine and to let me know they tested it several different times throughout the day. When I came to pick it up, they had cleaned out the inside of the car extremely well...it looked like it had been detailed....it was vacuumed and the dash was wiped down. I even noticed that a small yogurt stain was removed from my passengers seat. And I was charged nothing. I was truly blown away by the customer service I received here and went inside to make it known how much I appreciated that they cleaned out the inside of my car. Tommy responded, Thats just what we do here. Plus, I had to do something to your car while it was here since I couldnt fix anything! Thank you, thank you! I will be bringing my car here for any issues I may have in the future!
The owner son its such a weirdooo.
Omg worst place ever. Stay away...
These guys are awesome! Great service!
The man doesn’t know how to talk to and deal with his customers, if I could give 0 stars I would. VERY POOR SERVICE!!!! STAY AWAYYY
Great work, quick service
Owner was really rude.
Trash service