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Franchi Brothers Autobody
258 Shrewsbury St, Worcester, MA 01604, United States
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Franchi Brothers Autobody
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Ma
Review №1

I went to Franchi Brothers for some bodywork on a Subaru based on a recommendation from the Subaru dealership. They did a wonderful job, and squeezed me in a bit early because my car wasn’t drivable with the body damage. Great service, professional, kind, and I’d recommend them again in a heartbeat.

Ti
Review №2

I had never used this body shop, but they came recommended as a certified Subaru collision repair expert facility and I am very glad I called them. From the time I first spoke to them, to the time I picked up my vehicle, they were nothing but professional, respectful, courteous, and did an outstanding job on my vehicle. I even had to bring it back and they were right on top of the repair. I am extremely pleased with the business I did with them and would go there again. Thank you for a job exceptionally done!

Fi
Review №3

I would not take my vehicles anywhere else… Every time I have needed work done on my vehicles they are very professional and always do great work! 👏🏻👍🏻 Highly recommended without reservation!

De
Review №4

Franchi Bros. Auto Body did a great job on my car. Rose always kept me updated, and the staff/technicians were very courteous and professional. They work well with insurance companies and enterprise, so if you need a rental, enterprise is waiting for you when you drop your car off. Franchi Bros. does all the leg work. I also asked them to replace something that was not related to the car accident, and they gave me a great deal on that extra work. The price came in at about $150.00 less than I anticipated. I would highly recommend them.

De
Review №5

Franchi Bros did an amazing job on my car. My car experienced severe suspension damage and the car drives like nothing ever happened. Paint work was good. Check out my review on carwise for a more detailed outline of my experience. Long story short, 10/10 would recommend.

Mi
Review №6

Great repair work on our 2021 Subaru. Communicated with the insurance company so we didnt have to. Completed repairs on time. Friendly, professional staff. Would not hesitate to use them again. As a surprise bonus they vacuumed the floors and mats and cleaned the dashboard!

La
Review №7

Highly professional and personalized service with timely completion. One very small item needed further completion and this was handled quickly and completely. They were out to take care of that service before I entered the office and were done in less than 15 minutes. They were recommended to me by my Subaru dealership, and I would recommend them as well as I appreciate their quality work.

Ma
Review №8

100 stars. Not only was my car serviced in an extremely timely manner, but the quality of work, attention to detail, and all around customer service from the front office and the garage, exceeded my high standards in every way possible. I will never bring my car anywhere but Franchi Bros because here, I know I can expect nothing but the absolute best!

Ca
Review №9

Professional, friendly and great service. Hope I dont need them again but would go back without any issues.

Ma
Review №10

My car got a small scratched the owner when looked because I was thinking needed to buffing he just cleaning and was gone, in few seconds disappear the scratch, and no cost!! I recommend everyone go there because its a serious business and professional. Thanks

Mi
Review №11

An excellent experience with Franchi Bros. Nick met with me to help sort out what the options were for the repair, along with the costs, since this wasnt an insurance claim. We settled on the scope and the costs, which I thought were very reasonable. They replaced a bumper cover and all the broken piece parts behind it, and fixed a door as well. Communications were excellent. When needed parts were delayed for a couple days by their supplier, I received a call in advance to let me know, and when I did bring the car over, they were able to get right to work on it. I was without my car for only a couple days (I was expecting 3 or 4). Hats off to Franchi Bros (and sons!) - great service! Hope I dont need them too much, but will know where to go if I do.

Ni
Review №12

My car was rear ended . The insurance company recommended this shop. At first I was reluctant because I drive a Mercedes Benz and want to keep the parts original but after seeing their work I must say that the car looks as good as new. They whole staff did a great job. Courteous, amicable, all the good stuff. I felt like they are not there to sell me anything. They are there to help me solve my problem. They work with the insurance company, I had to paid nothing, zero, nada.Thank you.

No
Review №13

I just picked up my car today and was glad to see good matching paint on the bumper and hood. Alex has been very helpful through the process of fixing my car after an accident

No
Review №14

I would highly recommend Franchi Bro Auto Body in Worcester Massachusetts.They got my vehicle in quickly, Rose at the desk was pleasant and accommodating, the repair was completed quickly for a reasonable price and...I think they detailed my car! Whomever cleaned it up, you did a very nice job, thank you!Hopeful I am not hit again, but if I am, I will be back.

G
Review №15

Wow! Dropped the car off on Monday and they had a rental car waiting. Later on that day Nick called and said the car will be ready on Friday and it was ready when he said it would be. How refreshing it is to work with professionals. Everyone in the office was so nice.

ro
Review №16

Good place. My car looks brand New. Thank you to Nick and Rosie. They were very Professional. Go to Frenchie brothers they are really good.

Da
Review №17

Highly recommend them. Car looks brand new both inside and out.

Ka
Review №18

I was referred by Patrick Subaru after being hit by a Taxi. My lil Subi looks and smells like new. Thanks for the wash and interior cleaning! Was even sent a Thank You note for our business. Would most certainly recommend for any automobile services.

Ch
Review №19

Truck looks great! Friendly people and they did good work.

So
Review №20

Overall I am happy with the service. My car was rear ended and they did an exceptional job repairing the damage. The work that was done looks beautiful and professional. I was a little disappointed because I was told my car would be ready on Wednesday and I was not updated that the repairs would take longer than what I was told. Also, my seatbelt was not feeding normally- a new issue- when I picked up the car. I did not have time to have it addressed at the time. After I left a message for them about the issue, they corrected it very quickly.

Br
Review №21

Ultimate professionalism. Unmatched quality. Will be back again!

Ja
Review №22

I needed to have body damage repaired. I saw the excellent reviews of this company on line and decided to use them. I’m very happy I did. Not only did they do an excellent job but the communication was excellent and Rose went above and beyond to hunt down the insurance information when they didn’t respond. I highly recommend them and would use them again in a heartbeat

Co
Review №23

Excellent experience! Professional, friendly, knowledgeable, fairAnd prompt. I highly recommend their servicesFranchi brothers was an excellent experience! Professional, friendly, fair, and prompt! I highly recommend their service

Ma
Review №24

Staff were all friendly and accommodating, the quality of the work done was exceptional and if needed I will use this business in the future.

Ju
Review №25

Brought my car here after an accident not really knowing anything about the service. I spoke directly with Rose and Nick and they were both extremely professional and friendly. The service was excellent and my car looks like new!

Em
Review №26

Was hit in an accident and they got my car back to me within 2 weeks. Customer service was great and my baby looks good as new! My car was only 4 months old when this happened. Looks good as new! They were amazing.

Fr
Review №27

As a first time customer, I was very impressed with their professionalism and willingness to go the extra mile to both pick up and drop off my car after service. Would highly recommend their services to anyone.

Ma
Review №28

I have gone to these guys for any and all body work, they always do an amazing job! I have recently moved to CT and I STILL have my car sent there if it needs work. It’s worth the drive. Could not recommend them enough!

Li
Review №29

We brought our 2018 Highlander after it was hit by a deer. The entire experience was awesome. Starting with the first phone call with Rose, she was very helpful and pleasant, she had all the paperwork ready when we dropped off and they dealt directly with our insurance. They did an outstanding job on the body work! Looks brand new! Very professional and easy to work with. We would definitely use them again and recommend them to others!

An
Review №30

Brought new Ram 1500 in after getting hit in a snow storm. Franchise bros took care of everything. Great work and attention to detail. Picked it up looking like new. Highly recommend.

Pa
Review №31

I love this place, I had a really good experience, they do a really good job and besides that the staff are very nice people will recommend to anyone.

Ri
Review №32

Replacement of my passenger side mirror. Fair price, on-time, great service!

Je
Review №33

Had a great experience here. Really friendly people - I would go back here for service and recommend them to anyone!

Ar
Review №34

That did a great job repairing my truck. Very easy to deal with through my insurance company

Bi
Review №35

Friendly and excellent service! Dropped the car off on a Friday for repairs and it took them exactly 1 week to be done. Wish it was open during the weekends to retrieve the car back though.

Je
Review №36

I have gone to Franchi Brothers a few times over the past ten years - they do great work. Above all, they’re good people that I trust.

G
Review №37

My son recommended Franchi to me after a great experience he had with a somewhat significant repair. I had a fairly minor issue, a bad ding that the paint looked damaged on. I thought it would definitely need paint. They gave me a quote and a date to drop off my vehicle. They were quick and professional and most importantly the truck looks PERFECT, and they did it without painting it. If I’m unlucky enough again to get any dings, dents, scratches etc I know where I’m going for repairs.

Ro
Review №38

My vehicle was towed to Franchi Auto Body due to a major front end accident . I just picked it up today . It looks amazong. There was an issue with parts on back order so it took longer than expected . Rose and Nick are so kind and professional. Thank you for doing such a great job and taking such good care of my vehicle.

Su
Review №39

Definitely worth FIVE stars - the folks at Franchi brothers were warm, professional and very experienced - their body work is top notch!

T
Review №40

I have no words to describe the pleasant and beautiful experience I had with Franchi Brothers Autobody, they did such an amazing job on my toyota rav4 that was vandalized.It needed all sorts of repairs from a smashed windshield, dented hood, to scratched car doors. I am glad I brought my car to them, they fixed everything and I did not have to deal with insurance, everything was processed by them. By the time I was getting back my car,it was as good as a new car, they even did car detailing. Ooh! not forgetting my wonderful experience with the staff, especially Rose, she is very pleasant, with a friendly demeanor both on phone and in person, and she has great business acumen. Overall their professionalism and quality is the best.

Ki
Review №41

Working with Franchi Brothers was the easiest experience I have ever had. They were very professional, the quality of work was exemplary, and I would highly recommend them for service z

El
Review №42

Upon arrival the front Desk lady greeted me with a smile and said hello and a good morning. She was very professional and had every paperwork that I needed in a timely manner, office very clean. The mechanics were very polite and they knew exactly what they need to do with no questioned ask. It also helped that they worked closely with my insurance . Overall I had a pleasant experience and I would definitely refer anybody to get they’re car done there.

Ly
Review №43

The staff at Franchi’s are friendly, flexible, and quick to fit me in with whatever I need. I’ve used them for larger insurance claims and minor body work. Always great service!

Ra
Review №44

Would definitely recommend. They did an amazing job on my car it was definitely worth the wait. I love the outcome. Rose was definitely helpful with giving me updates on my car. I would definitely recommend!!

An
Review №45

The staff were very welcoming. Went without appointment and within 30 minutes I had been attended to.

An
Review №46

They did a great job fixing my truck. I’m very happy with the results.

Br
Review №47

Getting my rental there ready for me to use and then drop off later was a great service. Everyone at Franchi Brothers was polite and professional.Rose was so helpful guiding my way through how the insurance process works. She was great!

B
Review №48

I can’t think of a more honest and reliable auto body to take my Cadillac Coup to. All the people there are very friendly and respectful to my property. Nick, one of the owners, has been very easy to talk to as well as very helpful in resolving any issues that I needed help with.I have recommended several of my acquaintances to also go there knowing my own reputation couldn’t be in better hands.

To
Review №49

These folks treat you as their own family. They are very professional and really good at body work. Highly recommended!

Do
Review №50

I was in an accident and they took care of everything, easy, friendly and fast

Ca
Review №51

Franchi auto body is the best, rental ready and waiting car done quickly and expertly. Rose is very knowledgeable and wonderful to work with

El
Review №52

Franchi Bros did great work on my bumper and they even cleaned the inside of my car, which was desperately needed and very much appreciated 😊

Ma
Review №53

Had body work and paint on a BMW SUV, from start to finish Nick coordinated the necessary repairs, their team dealt with insurance and I was very satisfied with results and process. Would highly recommend. Delivered my vehicle on time and professional job. Will definitely use their services again when required.

Li
Review №54

Franchi Brothers is awesome ! Definitely recommend! Very professional, always on time and they do an awesome job with repairs etc.

De
Review №55

These guys are great. Very good at what they do with unparalleled proffesionalism!

Mi
Review №56

Excellent, courteous and prompt service

an
Review №57

Exellent job by the the guys. Its the group of guys you have . They pay attention to details. Thats what make the name feanchi the best shop to get a car fix.

Di
Review №58

I am very happy with the work Franchi Auto Body did on my car! They were very accommodating to my special request. They couldn’t be nicer. My car looks great! I would highly recommend Franchi Auto Body.

Ir
Review №59

The folks at Franchis did an excellent job with our vehicle. The work was done within the scheduled time. They arranged a rental for the time the vehicle was at the shop. Highly recommended.

Ju
Review №60

Friendly service and great quality

Ci
Review №61

Rose the front desk professional is amazing!

Vi
Review №62

I went to Franchi Bros. based on a referral from Patrick Subaru. They did a great job replacing my rear light and bumper. They did the work quickly and delivered my car looking brand new a day earlier than expected!

Ju
Review №63

Franchi Brothers auto body was great. They helped me when I got rear ended and made the process quick and easy! I would 100 percent recommend!

De
Review №64

Straight to the point. Proffesional and polite.

ja
Review №65

Very great work and decent price. My car looks like it did when I bought it.

Ch
Review №66

Very professional,fast,and the car looked great. I highly recommend Franchi Brothers Auto Body

Tr
Review №67

Been using them for years and NEVER HAD ONE ISSUE MECHANICAL OR CUSTOMER SERVICE they treat you like you are a VIP no matter what!!!! Recommend to everyone!Thank you again for too quality work...

Ma
Review №68

I really recommend the shop they did everything to help me and I love the paint job they did in my car I’m a very happy customer I would recommend anyone to go there you can’t even tell my car was painted you can tell different colors everything is the same color very happy

El
Review №69

Excellent.

Gl
Review №70

Great job in my 2015 blue Acura TLX. The color blend is perfect and they buffed out some extra mark on the car too. VERY NICE people to work with.Glenn Gregoire

Au
Review №71

I was recommended Franchi by a dear friend that had to pay out of pocket for rear end damage. Franchi gets the job done in a timely manor, and the staff are pleasant. They even went above and beyond by buffing out some scratches/scuffs from previous damage, and detailed the inside of my car! Even my damage adjuster told me I made a really good choice, he hears nothing but good things about them and would choose them over the insurance recommended body shop. They stand by their work.On another note, they also partner with enterprise, so it’s easy enough to swap out the rental for your finished car right at the body shop.

Ha
Review №72

They are the best! Efficient, communicative and get the job done perfectly the first time!

St
Review №73

Have used them for business and personal vehicles, they always produce professional, quality work that is completed on time. Most importantly they guaranty their results and stand by their work.

Fr
Review №74

Todayy I picked up my Toyota Avalon Limited from Franchi Brothers and Im beyond happy with the work done, the car looks amazing and they cleaned it super good, it looks like they even waxed the body and my rims are so shiny! I will always use them for repairs and I hope other people do to! 10/10😁

Co
Review №75

Quick to respond and great customer service. Made the whole process very easy.

Ka
Review №76

I LOVE all of the staff at Franchi Autobody. My car was a mess after my accident and they got it fixed quickly and PERFECTLY!

Da
Review №77

We went to Franchi on the recommendation by Acura. I’m glad we did. The car looks as good as new. They dealt with the insurance company of the person who hit us and they did all the work in accordance with Acura specs, including replacing the alloy wheel which the adjuster only wanted to refinish. I would definitely recommend them to everyone who wants repairs done right.

Ch
Review №78

They make it easy to do business with them. I recommend highly.

Pa
Review №79

After finally having rain and snow fallOff of the car I was able to see what a great job Franchi brothers did with the painting and fixing my car!

An
Review №80

Attentive to detail and kept me informed of the progress.

Ke
Review №81

They fixed my Jeep like new. I was blown away when I couldn’t find any trace of the nasty dent that had brought me here.

St
Review №82

Fast, and amazing work. Won’t be taking my car anywhere else

At
Review №83

They fixed my car after an accident. Good communication, everything was done in time according to schedule. No surprises. I liked their service.

Es
Review №84

Last year in October i had a collision and had no idea where to take my car. So after asking around i got word of Frachi so i did my research and it was looking good. I reached out to them and less than 24 hours i got a response. I took my car in and it was a pleasant feeling right off the back. They were so kind. That repair took longer than expected and they kept me posted at all time. The wait was worth and the car looked amazing! Now here i am 8 months later i have another collision and i came back. They treated me like family. They were just as amazing this time if not better to me and my car. They will always work with you and help in any way they can. They work hard and deserve my 5 stars. Thanks again, your the best.

Ma
Review №85

I have used Franchis garage on several occasions. All of the staff is friendly and very professional. They always had a rental for me when I needed one and usually after dropping off my car they had me on my way in minutes. They really took the stress out of dealing with accidents. Ive also taken my vehicle in for simple repairs such as to fix my window when it would not go up. They did their research to help me get the best possible deal and their quotes were very accurate. I wouldnt go anywhere else.

Sh
Review №86

Very pleasant to do business with.

Da
Review №87

Would recommend this place to anyone looking for body work. The people that work here are absolutely amazing, friendly, helpful, and they truly care about their customers.

ab
Review №88

If I could give them 5 stars I would. I had a very special paint job, and they treated me like family. I will never go anywhere else, and you shouldnt either. A+ for Quality and service!

An
Review №89

Excellent workmanship and quality labor! Very flexible with my schedule and determined to fix my car right the first time. My experience was nothing but positive at Franchi Brothers. I will recommend to all my friends and family members.

St
Review №90

From start to finish we had an excellent experience here. First off, Mike explained the repairs needed and gave me a detailed printout regarding parts and labor. Rose then took over and scheduled my appointment, saying that my car would be in the shop for three days. As it turned out my car was finished in two days, to a very high standard. The new front fender was painted right in the shop, matching the rest of the car perfectly. If you want friendly service and a high quality repair job at a reasonable price, I cant think of a better auto body shop than this one. And Ive been in quite a few over the years.

Th
Review №91

Best body shop in and around the city!

Da
Review №92

Ive used Franchi Brothers for repair work 3 different times. They have always been professional and honest. The quality of their work is top notch, and they handle all of the insurance stuff. Highly recommend Franchi Bros. ....and Rose is great too!!

A
Review №93

I would tell anyone that needs work done on their car to come here. Absolutely amazing staff, pleasant, professional. They even provide a rental on the spot, talk about convenience. Dropped my car off on Monday and it was ready on Thursday, could not be happier with their service. Highly, highly recommend.

Ma
Review №94

Best auto service.

Ev
Review №95

I’ve used this body shop for several repairs. With and without insurance coverage. They’re always fantastic to work with.

Bo
Review №96

Recently got my car serviced at Franchi Brothers. Car was done in a very timingly manner and at a very fair price. Great family run business with the owner Bob’s two sons and nephew working there. Will never bring my car anywhere else!

JT
Review №97

Franchis brothers! WOW all I can say. Great people great service. Tuned up a 2008 Dodge Avenger and my 2012 Jeep Wrangler both cars run to perfection. Really recommend Franchis auto body. Bob and his two sons are truly the best!

St
Review №98

Having a tough time finding a body shop? Looking for a quick fix or a complex suspension Analysis & Repair? Swing on down to Franchi bros! I’ve been down to the shop after multiple wrecks and was back on the road in no time. They have a system and let me tell you it works. Truthful, realible, dependable and I’m not just talking about my 1989 Mercedes. Next time my vehicle needs work you dang skippy I’ll be here. Thank you to all the employees who make it easier on us customers. Much appreciated!

Ka
Review №99

I had a wonderful experience with this shop! The secretary was very friendly on the phone and even friendlier in person. One of the Franchi brothers came out to discuss the work that needed to be done to my car. They made it a point to ensure I was getting the best parts and services for my money. The services rendered were quick and efficient. I would recommend this place to anyone looking for autobody work. Very small business with apparent good relationships among long-standing customers.

Ja
Review №100

Good service and they did very nice work on my wifes car

Information
22 Photos
100 Comments
4.9 Rating
  • Address:258 Shrewsbury St, Worcester, MA 01604, United States
  • Site:http://franchibrothers.com/
  • Phone:+1 508-752-0401
Categories
  • Auto body shop
  • Auto painting
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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