3B is definitely the go to place for auto repairs in Worcester. First of all, the owner has integrity. The first time I stopped by the business with slight damage to my front bumper he gave me a menu of options on what could be done to repair it, including that not making a repair was an option if I was not trading it soon. The fact that he wasnt trying to upsell me and explained all of my options in laymans terms illustrates what a quality business this is. The staff is extremely helpful and knowledgeable too. I needed a headlight repaired and the office manger went out of her way to find a time to fit me in and get enough information on the front end to know how long the replacement would take. The mechanics do great work and one of the staff even gave me a ride home (I live close by) when I had to go in for a job that lasted more than an hour.This is the exact type of business we need to encourage in Worcester. If you want a quality repair, an honest assessment, and a seamless experience, 3B is the place to go

Ohhhh 3B Auto........ look no further, this is the one-stop shop you need!Vinh, the owner, is extremely trustworthy, nice, and professional. They did a great job on my car -- on time too. Oil change was quick and they even did a quick inspection. After looking around for a mechanic / body shop for the past year, Ive finally found the spot.

I bought a vehicle and shortly after I realized the air condition didn’t work. I brought it back to the place I bought it several times and the mechanic claimed “this is the best it’s going to get”After bringing it to 3B auto my air condition is SO cold and my car is nice and comfortable for myself and my toddler & it only took them a couple of hours to fix it at a good cost.So thankful.

Very professional, knowledgeable guys who knows what theyre doing and always have options for you.

3B was one of the best towing services I’ve dealt with. Driver was extremely fast to arrive on scene and get our vehicle up on the bed. We have a 4 month old daughter and the driver wanted to make sure she was ok in the heat. In addition to this, he was able to get our vehicle into our residence on a very tricky driveway. These guys know their stuff and are highly recommended!

My daughter takes her car to them, they take good care of her, as well as her car, the receptionist, seems to be very respectful, friendly, and gets my daughter in and out, they work hard on just her vehicle. Thank you for protein my daughter Krystal and being good to her!!!

Highly recommend one of the best auto shop in worcester reliable top notch service at a reasonable price plus the owner organized for me to be dropped at work look no further but 3B blessings

I had to replace all of my tires after two had blown out in the same weekend. Was able to get 4 new tires, balanced and installed for a good price. They were honest and straight with all of the information I needed. Definitely recommend to friends and family because It’s hard to find an honest mechanic. The owner Vin is a great guy!

Damaged my vehicle, clearly caused by themTowing it. Denied doing it would not claim responsibility over $2,500.00 front end and wheel damage. Driver appeared to be impaired at time of tow.

They are the best. I went just for a oil change, but I was having issued with my alternator. Called they next day They helped my right away, fix it with the BEST PRICE I could have found and super fast. I am for sure considering them my regular auto shop and I have also recommend them to all my friends and people that ask for auto shop recommendations.

Literally the best shop in town, theyre got these amazing interns that can simply do it all. Near slave labor done with attention to detail! Every groupon order is garenteed satisfactory under the hands of these skilled young men.

Vin replaced my alternator when my car wouldnt start and fixed it and replaced the part within hours. Also did a quick oil change and put in some LED bulbs for my headlights which were out. I highly recommend 3B Auto.

Best mechanic Ever. My car looks and runs as good as new.

Honesty is the most difficult thing to find in this line of business. Over the years, I have seen that most places would sell you repairs, that you dont need, or much before you need them. This place is not like that. I came in for a simple oil change, got a good deal from Groupon, but absolutely liked this place and the straightforwardness of Vinh. Would come back here again!

I had a battery issue that AAA couldn’t solve but these guys went above and beyond to find a mostly out-of-stock battery and got me moving again quickly. Exceptional service, I’d definitely recommend them.

My car wasn’t turning on. They came and checked it out and brought it to the shop. Car started working all of a sudden. They didn’t charge me for the tow just the checkup and even fixed my back light for free. Everyone was really nice. Definitely recommend!

Great experience. Robert was great to chat with while he replaced my battery. Honest about pricing and swapped it out quickly. Highly recommend!

Staffs awesome..... Thats it

Great place, staff is awesome and they have the best prices around.

I can’t even start i brough my car to 10 shops for a boost issue even AUDI could not figure out the problem these people found the problem in 30 minutes do not go anywhere besides here please so amazing very hard workers!!!

Holy moly! These dudes are pros! I had an issue with a car and they expertly explained to me how the insurance companies worked and how they are there to help. They set me up with a rental which the insurance company actually paid for and the whole process was so much easier than I imagined. Thanks Vinh! Youdabombdiggity

Found them on Groupon looking for a good priced oil change. Vinh the owner was very professional and accommodating. I will be bringing my car back for work in near future already have my appointment set.

I was recommended to go to 3B Auto by a friend. They got my car done fast, excellent communication. Vinh is awesome he helped me get a rental. My car came out awesome. Looks brand new! Highly recommend 3B Auto Worcester MA!

Good job done at fair price, nice job.

Vin and Co. Great All round service. Highly recommend!!!

I love 3B auto and have been a customer for about 7 years.I was recently involved in an accident and 3B auto made the entire process easy and stress-free. They arranged a car rental through enterprise and I was able to get a rental/ return it at the shop.They worked hard and fast on my car and I got my car back in 5 days from the accident.My car looks brand new and even smells brand new from the amazing detailed interior job.I’m such a happy customer!

Brought my car in after someone blew through a stop sign and crunched in the whole passengers side of the car. It honestly looks better than before I brought it in.

Great pricing and quality of work.

Excellent work. I got a flat on the drive to a business meeting. They fixed it very quickly over lunch break, for a very low price, and even gave me a free estimate on some other work I needed on my car. Anyone in the Worcester area, this is the place to go.

I cant say enough GREAT THINGS about 3B Auto! From the minute you get there Vin greets you on the spot! All the staff are just as helpful! This last trip which was my 4th appt was to have my rear brakes and rotors done. The last time I had brakes and rotors done elsewhere it was double what 3B Auto charges! I am so grateful for Vin and his truly honest friendly business!!!Thank you Vin and team!!!!A.Cook

Started as a Groupon customer and I will never go anywhere else! The gentleman who owns this establishment is just that- a GENTLEMAN! I came in for an oil change and they went above and beyond and helped me reset my Bluetooth system just because. I can say with all the confidence in the world that if you give them your business you’ll never give it to anyone else!

This is the best Body Shop and mechanic shop I’ve ever been too. The owner is a great individual works with everyone! Staff is super nice, helpful, honest and just great. I had an accident and brought it here my car looked brand new like nothing ever happened, I got a remote starter and it’s awesome. I’ve had mechanical work done to previous cars and just great work done by 3B Auto. I will always bring my car here!! ⭐️⭐️⭐️⭐️⭐️

Great family oriented place! They didn’t try to sell me extra! They helped me and made me feel comfortable. They are very knowledgeable and I will be going back asap

LOVE LOVE LOVE 3B Auto!!! I can not say enough nice things about them. They are honest, reliable, efficient, and straight forward. Both Vin and Don are always there when I drop my cars off. Regardless of the time (usually SUPER early morning). They are friendly and welcoming. I would recommend 3B to anyone.

Owner is a great guy. Took my car in a pinch and swapped out both calipers, rotors, pads, etc. had it done in about 3 hours. Shows he really cares for his customers and provides great service. Will certainly be back.

Quick & easy’ great prices’ definitely will go back’ & definitely will recommend family & friends to go here’ thank you for your great service !!!!!

Excellent staff & service at 3B Auto! They took great care of my car. I dropped it off to get looked at in the morning and they had it fixed by that afternoon. I will be taking my car here from now. It’s great to have a mechanic you can trust. Very friendly and explained the work that needed to be done without overcharging me. Make sure you check them out! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Great service!! Wonderful people there and also did a great job on my oil change. I recommend this place 100%

Vinh was great! The service and staff were very welcoming and accommodating. In and out process for full synthetic oil change, tire rotation and full diagnostic check. Would recommend, will be back!

Been going there for my 3 cars and they are the best in Worcester, their work is top notch, Fast and super friendly. Highly recommended

Great work done by 3B Auto! Took a dent out of my door and made it look like new and even detailed my car while it was at the shop for no charge! Vin and Don were very friendly and helpful! Will be back with any other car issues.

I LOVE 3B, I don’t trust anyone else with my car!!!

The staff is super friendly and easy going. These guys know what they are talking about. Their prices are reasonable and I dont feel like they are trying to take ALL my money. Highly recommend going. They did a thorough job.

I just moved back to the area and they were very helpful!! Honest, friendly, and thorough, I will definitely be coming back!

Everyone was very professional kind helpful and when well beyond what I was expecting.After an accident there is so much to do to get everything in order. Vinh made everything a smooth stress free environment and I could not be more thankful. I would highly recommend them for any job not just the body damage I had done

My car was recently hit from behind while stopped at a red light. 3B Auto handled everything quickly and professionally. The owner, Vinh, explained what needed to be done and how long the repair would take. Everyone at 3B Auto was very helpful and they were kind enough to give me a ride to my destination on the day I dropped off the car. When I picked up the car the next day, it looked like new. They did a fantastic job! I highly recommend 3B Auto!

Great customer service!! Staff are always friendly. Vinh is knowledgeable, and explains everything in detail. My car was there for accident repair and he was super helpful with the process I had to go through between the body shop, my insurance, and car rental.

I had an amazing experience getting my 2014 BMW X5 repaired at 3B Auto. The car was hit in Boston while parked, and now it looks even better than it did before! It was definitely the best service I ever received getting a car fixed, they dealt with the insurance appraiser and I didnt have to worry about a thing. I really appreciate the attention to detail and beautiful work they did on our vehicle, and I wouldnt consider going anywhere else in the future!

Vin, Han, and everyone else at 3B auto are all amazing. It feels like talking to family whenever I walk into the office. This is the best mechanic shop Ive been to.After the April snowstorm, my car slid on ice and I crashed my passenger side door into a fire hydrant. I gave Vin a call and he put an order in for a new door that same day. In less than a week, the new door arrived. He had it installed in about an hour. He even painted it with a fresh coat. My car looks like new, and all this for a crazy good price!I definitely recommend everyone to go here for any of their car needs!!

Believe the hype! The service offered at 3B Auto is the best of the best for a fair price. I trust them to take care of my cars like they take care of theirs. Thank you.

On my way to work, my front drivers side rotor snapped. I had it towed to 3B Auto where everything was fixed in under 2.5 hours. I was amazed with the quality of service and the short amount of time they had me there. I have waited longer for my windshield to be fixed, or tires changed, but this service was fantastic. I will surely be going back to 3B Auto for any of my car needs.

Polite professional and quick went in for oil change and the staff was super nice and got me in and out in a timely manor will be coming back here

The owner and staff are fabulous and knowledgeable. They did awesome body work on our pick up truck and were extremely helpful on repairs for a family member also. Reasonably priced and done on time

Best Auto shop in the city! Nice, friendly and speedy service! The owner really cares about his customers. I will continue to go to this shop for all my car needs.

I got in a hit and run and had chose this shop based on the wonderful things others had said about it. I was NOT disappointed! They did a great job and I was impressed how above and beyond they went for me! Thanks 3B! I will definitely be a repeat customer!!

Totally great experience! We came in concerned we might not be able to make the 3 hr drive home, and the team stopped what they were doing to make sure we were safe and good to go! Almost sorry we won’t have a reason to use them in the future!

Great friendly professional service. They go above and beyond to make sure your car is safe for the road! Couldnt beat the prices anywhere! I can go on and on but I wont. Wouldnt take my cats anywhere else! Thanks guys at 3B auto for all you do!

Wonderful service! They went above and beyond what was asked of them. I would not hesitate to recommend them to everybody in the Worcester County area. Excellent people and all around great experience.Thank you very much.

After the long winter and having a little child my car was in need for a good detail. When I picked my car up today it felt like a brand new car. It was quick, super clean and reasonably priced. THANK YOU!!!

As a woman you never know how you are going to be treated when you bring your vehicle in for repairs. They guys were very friendly and knowledgeable. They took the time to explain to me what needed to be done and why, how much it was going to cost and how long it would take. I would definitely recommend them for all vehicle maintenence and repairs. Thanks 3B!

Vin Ly owner of 3B Auto, INC is a CROOK....He is a compulsive liar and a thief. He stole $60,000 from me and tried to cover it up by lying and sending me false receipts.I sent my car to 3B Auto for restoring. He told me the parts will cost $60,000. I wired $60,000 to hime on Feb 7, 2019 and for 2 months, he kept lying to me that he ordered the parts and that they would be there shortly. He then sent me fake receipts in attempt to hide his theft. He has not to this day given me back my money. I heard he used it to buy equipment and possibly a tow truck for his business.I went to Worcester Police Dept and filed criminal charges against him for Grand Larceny by Trick which is a felony. Police Report# 34843.Vinny is a liar and a thief

Extremely friendly and helpful guys, quality and timely work who wont charge you an arm and a leg. So glad I found them, I just had my first experience with them and Im really pleased. Will be returning for future mechanic needs 😊

Vinh and his team has been helping my family and I for years now.Realest team around and provides extremely careful and thoughtful work.From the paint to the mechanical issues. 3B auto dont B.S around, youll get your money worth for sure.

3B auto was so helpful! I purchased a groupon for the oil change, tire rotation, and 27 point inspection, and everything was done within the hour! They were able to fit me in with my busy school schedule - Thank you Julie! They also offer student discounts!!

My car had a rusted hole on the undercarriage of the drivers side. It was pretty much to the point where I almost felt like Id be pushing my feet through Flintstone style. They were very friendly and accommodating, set me up for an appointment and patched up my baby for a very reasonable price. Id definitely go back and recommend them to my friends. And thanks again for the water Han!

Great service. Ive been bringing my cars to 3B for the last few years and they are always great to work with - they do good work at a fair price. Vin explains all and cares about his customers.

Great service and great people. I would highly recommend.

Vin and Han are fantastic! I am new to the area and Han was very welcoming and helpful with my questions. Vin seems to really care about his customers. They are very honest and kind. This will definitely be my go to place!

Wonderful service - very affordable, great customer service. They don’t try to push unnecessary things on you which is much appreciated!

I went there last week with a groupon, had a great experience. Everyone was very friendly, especially the shop-dog King, and the oil change and 27-point inspection was done in a timely fashion. I prefer using family owned/small businesses, and this one didnt disappoint! I will be back to have my tires changed before the winter.

This is the second time Ive been here and both times I cant complain! First time I went to change my spark plug, they were very fast and friendly. Second time was for my tail pipe replacement, they even charged me less then what they usually charge! Really good business!

Absolute excellent service Brennan was awesome definitely a great company

The whole experience with this company was great! Really listened and went the extra mile. My car looks fantastic. Thanks!!

Great service. I really liked that I was informed of what repairs are needed in the future without feeling like there was an attempt to force me into paying for extra stuff thatbi didnt come in for. I would get an oil change here again for sure.

Went for a tricky dent in my car door. My door looks brand new. Service was affordable & good quality work. Thanks to Vinh & his team!

It is the first time I have to deal with insurance claims. It sounds complicated but Vin and Han made it really easy for me: they talked with the insurance representative directly for additional assessment (It took me forever to have the insurance representative pick up the phone and get the initial assessment done) and contacted car rental company to help me find an alternative vehicle. They are very kind and honest. My car looks totally refreshed. Great service and great people! Thank you!

So relieved to find a trusted autobody shop! As a woman and a single mother issues with the car are always so nerve wracking, theres always someone trying to rip us off. I went to Meinike and they quoted me over 1200 for brakes and rotors, way out of my pocket, called a street guy he wouldnt even price it, super sketchy. My boss advised me to go to 3B as thats where my work, Veterans Inc entrusts them with their vehicles. Called and Cameron was super reassuring and quoted me 35% lower than the other guys and kept his word. They also gave me an oil change and changed my lugnuts . The owner Vin spoke to me after and gave me advice on purchasing a new vehicle and a reminder of how good my current car was. I referred my mother and grandmother. Honesty and integrity keep loyal customers

Fast service. Fair prices. I will definitely be coming here for all of my major services!!

The are very detailed. Love to interact as if family.

Great place. They really know what theyre doing here and the customer service here is amazing. Definitely coming here again!

I called AAA for services that took over 15 hours to get help for. Three tow companies showed up prior to 3B not one of them helped us. As a mom who was stranded with a 1 year old I was beyond frustrated when the driver from 3B showed up. He got on his radio to dispatch and helped me! He went out of his way to do what AAA did NOT! He cared and helped me and my child when he did not have to! Amazing company and I will be using services when needed since you’re expanding to the Peabody area soon!

First time there was for an oil change. Vinh seemed honest and genuine. Service was fast. Id go back...its hard to find someone you get a good vibe from and trust.

Excellent mechanic/ body shop. Honorable and a man of,his word. I would highly recommend this place for any repairs or maintenance

Exceptional customer service and quality work by professionals at an economical cost. Ive been looking for a place like this for quite some time. Definitely becoming a regular customer.

Amazing job. We recieved an oil change. fair priced, workers are very sweet and funny! would reccomend highly.

Called said I needed car towed. Waited 3 hours and driver showed up with a car already on flatbed. He said no one told him. I said Don’t you think you would ask. If this is your business you think you would know better.

Online review dont lie. I was checking online looking for a place to get my girlfriends Q5 diagnosed and fixed. Vinh is the man!Really honest and trustworthy with mechanical issues. Did not even make an appointment. Dropped off my car and get it fixed the next day. Super friendly staff with professional expertise. Too bad there is no 6 star on google. Best mechanic in Worcester area!

Excellent Automechanic repair shop run by a very honest mechanic .. Highly recommended . I had a electrical problem with my Nissa maxima car that crank but don’t start I took my car to couple of mechanic shop before 3B auto repair but they didn’t able to fix my car so I call my insurance agent to tow my car to the dealership and they sent me a tow truck of 3B auto repair and I explained to the person who towing my car what was happening to my car and he told me they can fixed the problem of my car instead taking to dealership so I took a chance and too my car to the 3B auto repair I am very happy that they able to fixed my car and saved lot of money ... Thank you 3B auto repair for your excellent work on my car

Called AAA and Mannie from 3b auto was here (Woburn) within 20 minutes. Needed a new battery. Fast, efficient, and friendly!

Fast, Professional, Courteous, Responsive and Fair. Highly recommend. Would definitely do business there again. 5/5

I had a great experience at 3B Auto, had my oil changed. Very good service. I totally recommend it.

Quick, Easy & Proffesional! My coworker recommended 3B auto and since I found a deal on Groupon, I decided to go here for an oil change. Staff was courteous and respectful and service was fast. Very pleased with my experience and definitely will be coming back. thank you!

After New Beverly Auto Clinic denied towing my car out of town, 3B stepped up to the plate. Robbie Johnson was the gentleman to come tow my car, and he was quick, kind, and made me feel that my satisfaction was in his greatest interest. This was later affirmed when I recieved a text message from him, confirming that my car had reached the destination safely, and that the keys to my car were properly dropped off in the drop box. In addition to that, he had attached a photo of my car in the lot. I’ve had multiple cars towed many times, but NEVER have I recived a confirmation text like that, and it was amazing, especially for a worry-wart like myself. I wish that everyone in all towing companies provided the service that Robbie Johnson provided me yesterday. Because of him, 3B will have my future business. Thank you 3B, and thank you again, Mr. Johnson.

Im usually skeptical about mechanics in general, but the service and advice I received at 3B was right to the point, no bull no hassle they told me exactly what I needed on my vehicle. They even offered an estimate for work I needed on another one of my vehicles. I can definitely see myself sticking with this shop.

3b auto is the best auto shop in Worcester, they are not just your normal collision center, but will take Care everything you need on your vehicle.I moved into Worcester 3 years ago, met the owner of 3b auto Vinh Ly at hotpot and ever since he invite me to visit his shop, he has been incredibly awesome in helping me with all of my issues with my car. I drive a salvage 2002 Toyota Camry, it is my first car and I am still driving incredibly well for a 13yr old salvage car. From oil change, alignment, changing my hood and bumper or even changing tires, they are there to provide excellent service, fast and reasonable. Vinh will work with you on all the pricing, provide you the best options you will need to get your car driving smoothly. Give 3b auto a visit, you will never be disappointed

I love this place Vin the owner is a very honest sincere man! Its very hard to find that nowadays in the auto industry.

The owner is very helpful and personable, he not only wants to work on your car but also wants to teach you about what he is doing. Will definitely go back again.

Fast and friendly service. Very happy with the work that was done on my wifes car and I will be bringing my car here as well

Very good service.... Professionnal, fast, reliable auto repair shop.

Wanted to take a moment to let everyone know how much I enjoyed the work 3B Auto did on my Honda Civic Si. True professionals at work. When taking my car anywhere else including Honda themselves, I wouldnt get my car back for days at a time, but here at 3B Auto they took care off my car with in the same day along with my Girlfriends Chevy Malibu that neede more work done than mine did. We live out in Norwood and made the drive to Worcester because we heard great things about 3B Auto from others, and it was totally worth the drive. Super classy, Friendly, knowledgeable, and fast. Thank you Vinh Ly, Don, and John for the professional work you guys did to our cars. Ill be sure to continue our business with anything else our cars need it the future. Listen everyone if you dont want to keep throwing an arm and a leg away every time something turns up with the car take it to 3B Auto they will let you know just what your car needs with none of the BS like others shops.