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Ka
Review №1

Stay away from this place! After using them multiple times with decent work and detailing completed - you would think that you have built a “relationship” with someone and they would be trust worthy, think not…. My car was a total loss years ago and my insurance carrier paid me for the loss and said they would not be taking the car because it did not make sense to them as many parts were not salvageable and that 290 could keep it and do as they please with it. The owner Justin kept the car hostage and would not let me take it off his property until he got paid storage fees - he tried to charge storage of 100 plus per day for 200 days. Legally you cannot change storage fees in excess of what a vehicle is worth!! Imagine getting a bill for approx 20,000 - what a joke! This was a 2003 Honda Civic! LOL this was 2016-2017 - one can only hope things have changed since it’s 2021!

Jo
Review №2

Car looks great. Justin and the team did great work, kept me informed all throughout the job and went above any beyond, cleaning the interior and sprucing up some rough marks. Came to 290 Auto Body on a recommendation, and they have exceeded expectations, becoming my auto body of choice and will be recommending them to others.

Ni
Review №3

Haven’t left a review since the car got fixed in Aug last year, I wanted to see the quality over time. All I can say is, probably the best body shop in Worcester area. Not only great paint job, they did paint less dent repair as well. Take a little longer than I expect but quality is always more important to me. Will definitely come back.

Li
Review №4

Im a pain in the ass customer for an auto body shop, my car means the world to me. I had a thousand requests for things to be done a certain way, and each was met. From the very beginning Justin and his team were beyond accommodating. The amazing receptionist even stayed 30 minutes after her shift was over without saying boo about it to make sure I had everything squared away the first day I came by. After the car was dropped off communication was maintained throughout the entire process. Justin GREATLY helped when dealing with the insurance company and finding a repair that met my needs. My car was backed into by a delivery truck and needed a new front bumper, headlights, and other random parts. I requested that the bumper be sprayed/replaced without blending the bumper into the adjacent panels for various reasons. Google turned up horror story after horror story of body shops not being able to match Subarus World Rally Blue pearl without blending [not that I would normally recommend this], but when I asked that the repair be done this way I was met with pure confidence on 290s end that they could do it. Within about a weeks time of parts coming in I had the chance to pick my car back up, and I was amazed that I absolutely could not tell the difference between the new bumper and any other panels of the car. They matched it perfectly. Attached is a photo from last week. I waited a few months to write this review because sometimes you will notice things about the repair you dont like weeks/months down the road. I have not found anything to lead me to believe that my car had ever been in a collision. Every screw, clip, and tab is exactly where it should be. Nothing was rushed or half-assed. Without a second thought I would recommend 290 Auto Body to anyone who can make the drive/tow to the shop. Courteous, highly skilled team that does phenomenal work. A+++edit- after reading the few negative reviews here I urge anyone to take them with a grain of salt. Justin spent what felt like hours on the phone with me, the insurance company, and even 3 way calls. They made every effort to contact me as soon as possible with any updates. There isnt a thing I would change about their demeanor and how they conduct business. They are for the customer.

Er
Review №5

My project was different than your average collision repair and I hadnt heard of 290 Auto Body before this experience. I am building a Factory Five kit car and needed to find a body shop to do the bodywork and paint. On the recommendation of both Factory Five and a few other builders on their forum, I interviewed 290 Auto Body for the work. Right off the bat I was very impressed. Justin spent over an hour on the phone with me answering my questions and assuaging my concerns. They have done many of these cars over the years so their body of experience was definitely a plus. Before I dropped off the car I knew it would a long process for them as they do this type of work on top of their regular collision repair work. I left them with the car and assorted parts they needed. They kept me up to date with progress and let me stop by to examine the prep the body needed before paint. These are hand built fiberglass bodies which require a lot of massaging and fitting before painting, so prep is very important. Their painter also spent a lot of time with me selecting the colors for the car. I knew I wanted the customary blue with white stripes but was amazed at the number of options available. Their painters guidance helped a lot with the specific color selection. Where they really came through for me though was on the level of completion of the car. Commonly with a project like this the body is removed and reinstalled several times after the paint for portions of the final assembly. I explained that once painted I had no intention of removing the body as the body fit is very specific. That and I didnt want to risk any damage to the paint once I got it home. Justin and his team went above and beyond for me as they did some of the final installation of some components for me. When the car was ready for pick up I was able to come to the shop and inspect it first. He also let me spread the payments out over a couple of weeks. Lastly he opened the shop on a weekend so I could pick up the car. As I work in a job with a lot of customer interaction I put an extremely high value on customer service. Justin and his team exceeded my expectations greatly, especially as I was selecting him unknown for such an expensive project. I have several other car projects in the queue that will require paint and body work and 290 Auto Body will now be my one stop shop for all of it. Thank you Justin for all the great work you did!

Mi
Review №6

I brought 4 cars to 290 Auto Body over the years. Every single time I was blown away at how perfectly they did the repairs. In every case I couldn’t tell were the damage was done. To top it off they are very professional, they took care of all my insurance company concerns and my car rentals.I think they have a great team and would recommend them to my best friends.

La
Review №7

I just got my car repaired at 290 Auto Body and had a wonderful experience. My car looks great and I was kept up to date through the entire process. With all the body shops to choose from in Worcester they are certainly a cut above the rest, it is evident from their extremely knowledgeable receptionist, professional clean office and expertise from owners and staff. Thank you! Highly Recommend!

Ja
Review №8

Good luck if an adjuster has to take a second look at the vehicle and considers it a total loss. That happened to me and there was a charge for $4537.49 for 1 hour of dismantling vehicle. You might think good thing for insurance yet they dont cover unreasonable fees which I agree who gets $4,537.49 for 1 hour of work thats outrageous. Beware you might end up with a extraordinary bill for absolutely nothing.

Is
Review №9

Im a satisfied customer from here... I really appreciate their work and professionalism... Justin is a professional and a humble guy who cares about his clients and give the extra mile to help us... Justin my best wishes for you and family... thanks for your excellent job in my 2019 Toyota Camry I really appreciate it.... if I can give more than 5 stars I would do it... 5+ stars... A+++++ Service I really recommend it.. you wont be disappointed... 290 Auto Body simply the best... Thanks again and blessing to all...

Ra
Review №10

Outstanding Experience. Extremely Professional and Courteous. Once I contacted they worked directly with my insurance company and kept me informed every step of the way. A rental car was waiting for me at drop off and at pick up. Justin and Team were awesome and the repairs outstanding. Highly recommend to all.

sl
Review №11

Just had a claim fill with 290 autobody and got the car back looking better then when I bought it. All work done is top notch and no corners are cut. My insurance company was originally a problem and 290 handles them great and made them do what all insurance companies should do and pay for the work that was needed. I wouldnt go to any other shop.

Er
Review №12

I HAD SOME WORK DONE OVER THE SUMMER AND WAS VERY PLEASED WITH THE OUTCOME.I NEEDED A DASHBOARD REPLACED, CENTER CAPS PAINTED TO MATCH RIMS I HAD POWDER-COATED, MOLDING SEALED TO MY CAR AND TRUNK STRUTS REPLACED. THEY WERE VERY PROFESSIONAL AND THE WORK WAS DONE IN A TIMELY MANNER.HATS OFF TO THE GUYS AT 290 AUTO.ANY WORK I NEED DONE IN THE FUTURE TO ANY CARS I HAVE, I WILL NOT HESITATE TO CALL JUSTIN.THANKS AGAIN GUYS.

Su
Review №13

I brought my car to 290 Auto Body because of a dented front bumper. My husband hit a large rock at the end of a driveway, He couldnt see it because it was a severe rain storm. The team at 290 helped me understand my options in deciding whether or not to file an insurance claim. The car was dropped off on Tuesday and I was able to pick it up on Thursday. They were fast and efficient. Adriane handles the front office. She is very friendly and went out of her way to make sure that everything was handled efficiently. I received my car back today and was very pleased with the new bumper. They washed the outside and detailed the inside of the car. Thank you for a job well done!

Fr
Review №14

First time customer. Excellent job, done as promised.Good communication all the way. Complimentary detailing is a nice touch, and much appreciated.Happy with the results of our other car, this was a no brainer....Justin worked hard to keep costs down, to stay under Insurance Co. limit in order not to accrue any more penalty points. Complimentary detailing made our 2016 car look like it just came out of the showroom. Thank you for an other job well done.

25
Review №15

Hands down the best service Ive received in a very long time. Nobody enjoys damaging a vehicle, but the professionalism of 290 Auto Body and its staff made it easier to deal with the process. Excellent communication and fast repair service is all anyone can ask for, but these guys are courteous and truly go out of their way to make the customer feel valued.

Ro
Review №16

Thank you, Justin for your professional, courteous service. My truck looks great and the price was very reasonable . The work was completed in a timely manner. I will recommend you to my friends.

To
Review №17

290 Auto Body is a very professional auto body shop that provides excellent customer service and quality results. They repaired my vehicle recently and I was very satisfied with the work that was done. My car is good as new and they even detailed it before I picked it up. I highly recommend this shop for all your auto repair needs.Tom from Holden

al
Review №18

My experience at 290 Auto Body was by far the best. I received email updates every time my car entered a new stage in the process of getting it fixed. I never wondered how much longer, Or whats going on. They keep you informed and are extremely professional! I highly recommend 290 Auto Body, they really go the extra mile! The repairs on my car were amazing!

Fe
Review №19

I had an accident, call 290 AUTO and spoke to Justin who met me after hours at the shop to go over my claim. He and his team handled the entire claim and repair process quickly, and in a very professional manner. I highly recommend their services.

Mi
Review №20

Justin is my home boy! Everyone from the receptionist to Wayne are the absolute best! Wayne came in an hour early to drive me to work! Justin gave me his cell phone and was actively communicating even as he was bringing his newborn and wife home from the hospital. The boss Justin is a gentleman and a professional! The shop did an amazing job on my 2016 Volkswagen Golf R. Its an extremely pricey and rare vehicle. I wouldnt trust it to just any shop. They had top marks on reviews and I can say that their reputation is well earned! I highly recommend.

Cy
Review №21

My recent experience at 290 auto body in Worcester Mass. I was very pleased with the service the expertise of workmanship. I was given a rental vehicle compatible with my vehicle, it was fixed in a timely fashion. I was shocked when I got my car back, it looked better than ever then when I first bought it from the showroom! The owner was very respectful and had the rental car ready for me the day I dropped my car off. The color matched perfectly and also they buffed and detailed the entire car for me. I highly recommend this body shop to anyone that is looking for a professional job done!

Ka
Review №22

Justin and his team are professional, knowledgeable, and overall great to deal with. They did an outstanding job repairing our vehicle and were very helpful when it came to dealing with the insurance company. 290 Auto Body goes the extra mile for their customers.

Er
Review №23

My friends, family and I have been bringing our cars to 290 Autobody for years.Most recently my car was totaled. From the very beginning Justin and his team were beyond accommodating. From the day my car was sent to them, they kept in contact with me via email and countless phone calls. Justin made sure communication was maintained throughout the entire process. Justin went above and beyond helping me when dealing with the insurance company. He proved to be very trustworthy. My car was a total loss and the insurance company tried to make me pay money to 290 but, once I got my lawyer involved they paid 290 almost instantly. The insurance company didn’t try to help or communicate with me as much as Justin did.I would highly recommend 290 Auto Body for all your auto body needs. Everyone from the receptionist to the owner have been professional and polite at a time that can be very stressful. There isnt a thing I would change about how they conduct business.

Je
Review №24

I will never take my car anywhere every again! I have taken two of my vehicles to 290 Autobody and recommended my best friend to bring his! Justin works hard to make sure your repairs are done properly and that the insurance companies DO THEIR JOBS!! The end result is ALWAYS beautiful! Hands down the best repair shop in Worcester!

Sa
Review №25

They really go the extra mile. I brought my car in on Monday for repairs to the hood and I had my car back by Thursday afternoon. Not only was the service fast, the staff are all incredibly friendly and really do put the customer first. They sent me email alerts to notify me where my car was in the repair process, and not only was the repair perfect, but they detailed my car and cleaned the inside so well that if my presets werent in the radio I wouldve sworn they had replaced my car with a brand new one! I would absolutely recommend 290 to anyone in need of fast, friendly, and high quality repairs.

Ti
Review №26

I contacted 290 after I experienced, by my awful luck, 2 accidents within a couple weeks of each other both where I wasn’t at fault. I seen the great reviews on how the repairs came out here and let me tell you they go above and beyond. I must thank Justin for all his hard work and his sweet helper in the front Adriane. I would go here anytime I need anything! My insurance company, Maphre, has been awful to work with on one of the claims and Justin was there fighting tooth and nail for me to try to get the issue resolved with me every step of the way. You will not regret coming here. The finished product on body work is amazing! My Lexus looked brand new again! So clean and smelled amazing and they even left a little gift for me! So yes I 100% recommend my friends and my family to come here. Every where else had awful reviews for body work I wouldn’t dare chance it! Not for the service you get here all the time! Thank you so much 290 Auto Body Inc! 💕

Ja
Review №27

Wow. I honestly don’t think I would have known what to do without Justin’s guidance. My car was hit on the side of the street and I was frantic. I called 290 Auto Body and Justin quickly picked up and told me exactly what to do and have AAA bring the car to his shop. From there his staff took good care of me and made all paperwork easy to complete. I live in Waltham so it was not easy to be in Worcester. The communication was excellent and made it very easy to work with the appraiser. My car ended up being totalled and 290 Auto Body allowed me to keep my car there until I was able to come to a settlement with the insurance. Thank You 290 Auto Body shop for being my angels and mentors through this whole process from end to end.If you’re looking for a positive experience and great customer service. Come see Justin and his 290 Auto Body shop. He has a customer for life in me and my family in Worcester.

L.
Review №28

I just recently had my car totaled, dealing with the insurance company was difficult and a lot of the things they were saying I didn’t understand, the owner of 290 auto body took time out of his day to not only explain the process to me clearly but then he took additional time out of his day and made calls to the insurance company on my behalf resulting in a Resolution that helped me and my family. To the owner Justin I appreciate you and your diligent work and to 290 Auto Body Inc I would recommend this business to anybody in or out of the city.

Wa
Review №29

Had a great experience all around. They took care of everything from dealing with insurance to making sure my car came back perfectly!It sucks when your car gets damaged but 290 made the whole process as painless as possible.Thank you for great service!

t
Review №30

This is my second of two great experiences with 290 auto body, the first was to fix an indentation and the second was to replace side view mirrors. The side view mirror project was done today and when my car was given back it looked like a new car! They did a complimentary detail cleaning and the mirrors look like when I purchased the car. They are incredibly friendly and were nice enough to bring me to and from the Starbucks down the street while I waited. They gave me a price upfront which was certainly fair and ultimately asked for less than the quote! Great place and I highly recommend them to anyone needing body work on their car (I have posted the same review on BBB)

Ne
Review №31

I had a positive 1st time experience, very professional polite people. Got email updates on every step my car was being put threw. Was put in a rental at the shop, no hassle. Got my car back in a timely manner, and even went above and beyond, had my car looking Immaculately clean inside out. Thanks! 290 Auto Body.

Ja
Review №32

290 Auto Body did an awesome job on my car. After my car was fixed It looked like it did when it was brand new, immaculate inside and out! They exceeded my expectations by far. In addition, Justin helped me out with the rental car, so all I had to do was drop it off with them when I picked my car up. They made it super easy and were available to answer all my questions. Awesome people to work with, I would recommend them to anyone =)

Mi
Review №33

Back in June my Honda civic failed me for the 1st time since I purchased it brand new in 2004, the only mechanic I knew moved out of state. I was in total panic over where to take my car to get fixed, how long will I be without my car and of curse how much will it cost to fix. I did research about the problem with my car. I read numerous reviews of body shops all over Worcester county and contacted couple auto repair shops to get quotes (including the highly overpriced dealer). I decided to take a gamble with 290 Auto after reading some reviews; in all honesty I was very skeptical over the many positive reviews. All the auto repair shops I contacted gave the same diagnose, but 290 offered better price. One thing I was very pleased with the fact that I was not treated like the stereotypical woman getting a car fixed, everything was explained in detailed and they did not mind my questions. The service was professional and efficient. My car has been running beautifully since June without one single issue. I sincerely recommend this shop. Very grateful

Cr
Review №34

Best Service! I cannot even begin to explain how grateful I am to 290 Auto Body for getting my car like brand new and keeping me informed all the time. They were able to get $6.5k from my insurance claim when my insurance originally tried to settle with $800. Car is running great and looks beautiful. Make sure you swing by and hit up Justin, he will make sure that you are taken care of!

ka
Review №35

Amazing place!! Great customer service. I called last minute about my drivers side wiper not working and me being only 16 had no idea why, he took the time out of his busy schedule to fix it right away!! Being an auto-body shop he did not have to take the time to fix my wiper. Best place ever!

Ki
Review №36

I wound up at 290 auto body after I found their good reviews online, and they deserve them! I had some bad experiences at the local dealership and from my first phone call with Justin I knew it’d be better here. Justin and his team are great, honest and trustworthy - always keeping me informed. He was a great help in dealing with insurance - especially after my insurance said the car was drivable and repairable; they worked to have the adjusters out time and time again because they were not comfortable fixing the car safely for the amount the insurance wanted to be paid. It ended up being a total loss after ~3 months, but the team at 290 made the process a lot easier! Thanks again!

Mi
Review №37

I couldnt be happier with 290 Auto Body. Justin and his team went above and beyond to provide me with the best service. The team was knowledgeable and kept in contact with me throughout the process. Most auto body shops will over promise and under deliver but 290 Auto Body covers for all the collision repair needs. My truck looked brand spanking NEW. I will be referring them to all my family and friends. Thanks again!

Pr
Review №38

People at this place were super helpful. Even though my car was totalled, these guys helped me through each and every step of the way, made sure I understood the process well. They went well beyond their way to help me out. They could have simply stepped aside as my car was totalled. Both Justins there are great guys. Highly recommend!!

Mi
Review №39

I seldom write reviews but I was very happy with the work done at 290 Auto Body. Justin and his staff were very courteous and professional and the repairs were completed very quickly. I was extremely happy with the repairs and the price was very reasonable. I did not go through Insurance so I thought the cost would be higher but I was pleasantly surprised!They provided a written warranty so its obvious that they stand by their workmanship. I highly recommend Justin Forkuo and 290 Auto Body and would definitely do business with them again. Thank you!

Jo
Review №40

Pretty impressed with their work, to say the least. I had my hood, front bumper, right fender, and headlight assembly all replaced. When I picked up my car it looked like new. To boot, they replaced my headlight and taillight for me as a courtesy and also did a complimentary (and absolutely fantastic) interior detailing. Five stars all around.

Mi
Review №41

Totaled my car recently and insurance company dragged their feet. Brought my car down to have it checked out by 290 in the meantime. I had better communication with them throughout the process than with the insurance company. They went above and beyond with walking me through the whole process of having a car totaled. Really nice guys and the receptionist was amazing as well.

Sc
Review №42

Just a great body shop. All members of the staff are professional and on the job. Have had to bring two cars here. One was my fault and the other was not. They handled everything and even managed the return of my rental. The quality of the work is top notch. The cars were returned cleaned and detailed.

Je
Review №43

I got into a small accident & was hit from behind last month in April. I chose 290 auto body because people I am close with have brought in their vehicles to have work done & they was always happy. (First)the place is very cute & clean when you walk in & the receptionist is very nice & welcoming (second) I received an e-mail for every process my car was going through to keep me updated & I appreciated that (third) when I picked up my car, the work that was done came out GREAT, but my car was also washed & cleaned I was sooooo excited because I wasnt expecting that. They also placed a mug with the 290 auto body logo on it in my car inside the cup holder area & I thought that was cute. I highly recommend this place!!

sa
Review №44

290 is one of the greatest places to get your car fixed. They do wonderful work, I was having issues with my insurance company, they were taking very long to get an appraiser to come out, 290 auto body stayed on top of them and kept me in the loop about every, sent me copies of all documents regarding my car, let me know everything they were doing. Will recommend to everyone they work well with you. Thanks 290

A
Review №45

290 Auto Body is a great place to take your vehicle to be serviced or repaired. Justin and his team are always professional and courteous. I was in an accident, and they handled my entire claim without me having to have much interaction with the insurance company. A tow truck was sent to my house to take the car to the body shop, and 290 set me up with a rental car. They always kept me in the loop throughout the entire process making sure I understood everything that was happening with my vehicle. I really appreciated that they were able to get factory parts for my vehicle as the aftermarket parts quoted by the insurance company did not fit properly. Also, they touched up a few chips and scratches on my driver door that was not part of the accident. I would recommend this shop to any of my family and friends. Thanks 290!

Br
Review №46

This place is wonderful. Everyone was so friendly, Very professional. They informed me what was going on every step of the way. My Vehicle came out looking better than when I bought it. Special thanks to the owner Justin for being so patience with me.

Ap
Review №47

My car had some damage to a rear bumper and after looking at the reviews from 290 Auto Body, decided to use them for the repair. My car looks better than when I purchased it! The team did a wonderful job getting my car fixed. The company is located in a convenient location. Justin answered my emails in a very timely fashion. I would definitely recommend using this shop for your repair needs.

Mi
Review №48

Had a great experience with the guys at 290! They were easy to deal with and they handled everything professionally. And my Car looks great...back to showroom condition. I would definitely recommend 290 Auto Body to anyone!!

To
Review №49

Great service, speed, availibility, and reasonable prices, Justin is the best. I had an unusual offer and they were more than happy to help. Cannot recomend enough.

Er
Review №50

I brought my truck to Justin at 290 to fix some front end damage. They fixed my truck up better than new! All the work was done in a timely manner and it looks amazing. They took care of setting me up with a rental and dealt with my insurance company. I will always bring my vehicles to 290

Jo
Review №51

I was well informed throughout the process, and got by truck back on time, as promised. The team at 290 Auto Body took care of everything from start to finish, all I had to do was drop it off.

Ju
Review №52

Im writing this review on my husband Pauls behalf. He purchased a vehicle from Justin and received wonderful service. There were a few minor problems with the vehicle but Justin took care of everything immediately. Great overall experience! Would recommend them to friends & family!

Vi
Review №53

Brought in a Honda CRV that had a major dent in the rear hatch - the repair/paint job were way above our expectations as there is zero visible indication of any prior damage so really fantastic result!!Plus, they did a really great job on detailing the entire vehicle (inside and outside).The entire team at 290 Autobody were awesome throughout the entire process.

SG
Review №54

The best people for the job. Really helpful they guide you through the process and the car look brand new. Thanks 290 staff for always doing a great job on my cars

DB
Review №55

The guys at 290 are AWESOME! Justin and his team are not only honest and very professional, they did a great job repairing the damages on my vehicle. The car looks as if I just bought new from dealer. I recommend 290 to anyone.

Ro
Review №56

290 is the best auto body shop in the Worcester area. Period. Justin runs a great business, is one of the most trust worthy people I know, and is always willing to help people out. Ive been going to them since the beginning and highly recommend 290! You wont be disappointed.

Qu
Review №57

290 auto body is hands down the best auto body shop in the Massachusetts. I had brought my car to multiples auto body shop in the past and none of them compares to 290 auto body. My car came out like it was brand new again. If youre looking for a place to get your car fix or even a detail, 290 is the way to go. Trust me! I was really amazed at what i saw.

K.
Review №58

I had a terrific experience with these guys! Justin was ever so knowledgable and flexible. I was referred to this place by my Honda dealership, and what a SAVE! My car looked brand spanking NEW. They even did some front work on my bumper where it had popped out somehow. These guys are terrific I cannot express it enough. Easy to get to, parking is a very small issue but they are in the city so that is expected. I got some great detailing on the inside of my car. I will be referring them to all my family friends in the area that need work on their cars.

Pa
Review №59

I’m relatively new to the area and hit a parking barrier. It cause a screw to come out under my front bumper. The rattling noise drove me crazy. I called 290 to set up a time to come and the sweet lady at the front desk encouraged me to come whenever I could. I got there and my car was taken right in. We had great conversation while the work was being completed and the manager came out and handed me the keys and said the work was on the house. I was greatly impressed and will be referring all my friends to this place. They are a gem in this city.

Sh
Review №60

I truly appreciate the dedication 290 Auto body has for their customers. I had an awful experience with the insurance company of the woman that severely damaged my vehicle by smashing into it and leaving the scene. To no fault of my own, it was just ridiculous how this insurance company was treating me. The man that took estimates for my vehicle lied to me numerous times about my claim process. If it wasnt for Justin and his team’s communication I would have been at a loss. It’s not every day you have to deal with your vehicle being hit and it sure is confusing. However, any questions or concerns i had Justin and his team were right on it! Everyone there is very knowledgeable and really helped me through this process, while on the other hand the insurance company was trying to pull one over on me. I commend them for the great service and support they give to their customers. THANK YOU 290 AUTO BODY!!

Je
Review №61

Just picked up my Sienna today and could not be happier with work and service from this shop. The van needed a new sliding door and they walked me through the process right from the first conversation. Although they send email updates, they are also happy to take your call to provide more detail on where things are and how much longer you can expect. They are very knowledgeable about the insurance process and help you understand how it will go and anything that you need to do as part of it. And when I picked up the car, it looked practically brand new! I couldnt believe how clean it was. Honestly, I cant say enough good things about this shop and would highly recommend to anyone needing bodywork on their car.

L
Review №62

I brought my car in December and it was my very first time dealing with the insurance companies and how to go about handling claims and fixing your car. Justin from 290 Auto Body helped me every single step in the process. He explained everything that had to be done with the car and what he handled the insurance so I did not have to worry about the car. Unfortunately, the insurance decided to total the car yet I was completely satisfied with Justin and his service. If I ever have car problems I would bring it without a doubt to 290 Auto Body and recommend everyone to do so as well.

Tr
Review №63

I have been getting my cars fixed by 290 Auto body since they opened up at their first location. I am always pleased with their work and great customer service. I recently purchased a used vehicle from them and I am beyond satisfied with my purchase.

Ka
Review №64

Nothing but kindness and honesty from staff! Clean and professional building. I was given clear explanations on the diagnostics of my both my husbands and my own vehicle. My car was returned to me even cleaner than when I dropped it off! Highly recommended!

GA
Review №65

When my vehicle was in an accident about a year ago I didnt think twice about going to 290 auto body. The process was very easy. Justin kept in constant contact with me. Was always available to speak with me. When I picked up my vehicle it was perfect. Absolutely spotless inside and out.Recently someone banged into my bumper and scratched paint. I went to 290 again and Justin remembered me and did not hesitate to help me once again. I highly recommend 290 autobody.

pe
Review №66

Im a longtime and forever customer. The quality of work cant be compared to, from painting my personal cars to this time dealing with my insurance company so I didnt have to. I sent the car there and he dealt with the whole deal and I got it back in a very timely manner. Ill always send my vehicles there due to how professional every experience has been as well as being treated like a friend.

A
Review №67

Justin and his team are some incredible people. I brought my Jeep to him after being t boned in Worcester. He kept me or my fiancé informed the entire time about what was going on every step of the way. Darren had come across a leak and coincidentally came across “repairs” that Exceptional Auto Body said they fixed, was paid to fix, never fixed from a previous accident in Feb....some arguing with my insurance company and a lot of patience I was able to have the guys at 290 fix the damages from the previous accident. I finally got my Jeep back last night and couldn’t be happier with the repairs! Thank you SO much Justin !!!!!

An
Review №68

I was delighted with the work done on my car, which I just picked. It looked as good as the day I picked it up at the showroom 2 years ago. The service was prompt and efficient and I can recommend your shop without reservation.

Ka
Review №69

Justin and his team at 290 Auto Body did a great job on my car!!They worked with me to try and get my car in and out of the shop quickly. Justin kept in contact with me on the status of my car throughout the entire service. Even when my insurance company dropped the ball and disappeared on my claim he worked with me to contact them and get everything done.I am extremely glad I chose 290 Auto Body to take care of my car and would recommend them to anyone!

Co
Review №70

Did great job on my car after salt truck backed into my car. I definitely will recommend this company if you need you great work on your car.

Is
Review №71

Allan and Justin are both great! Theyre honest and I had my car back within a few days. I definitely recommend going here if your car needs any work done!

Ma
Review №72

Without question, the best body shop you can find. Justin and his team are honest, up front, open and willing to communicate and do whatever it takes to take care of their customers. My insurance company was being very difficult and insisting that my repair called for aftermarket parts which are nothing but cheap knockoffs. 290 Auto Body made sure my vehicle was repaired with all genuine factory parts and I cant thank them enough.highly recommended, Id send everyone I know there

Qi
Review №73

Excellent service! They fixed my car up promptly and was very friendly. They cleaned my car inside and out as well which was very appreciated. Highly recommended.

ke
Review №74

Very quality job. I had a panel replaced on my car, they did the work quickly and also did a phenomenal job matching the paint. Not only did they do an in credible job with the work but the people were extremely helpful as well. I would go back to them for other work if the need arose and highly recommend them to anyone else.

Mi
Review №75

I was really impressed by the passion the staff of 290 Auto Body have towards doing everything right!From the genuine OEM parts, the workmanship, payment and coordinating the pick up and drop off of my repair. They are working for you the customer.I am convinced that 290 Auto Body is the best repair team in Worcester County.

Me
Review №76

I am very grateful for the excellent customer service I received from Justin at 290 Auto Body. I took my car there after being in an accident, and he guided me through the claim process. In addition, he educated me about my rights as a consumer, took me to get a rental and helped me to get everything that I was due from the insurance company. I would highly recommend this shop.

Ro
Review №77

Justin and the team have done many, many jobs for me. Including several Factory Five Cobras and Daytona Coupes. I just picked up the latest Cobra. The paintwork and body work is nothing short of perfect.He has also done collision work on my daughters car and my daily driver pickup. All work is done correctly the first time.Justin and his team are professional skilled craftsman.I highly recommend them for all your automotive needs.

Ec
Review №78

290 Auto Body was amazing in there swift action to my insurance company notifying on shorting my total loss claim 3300 (which would have left me owing money to the bank for the totaled car) one call to 290 and the team was quickly on the case coordinating with myself and the insurance company to get the issue resolved in a timely manner I’m very greatful to Justin (owner 290) and his team. If your car is damaged bring it hereYou’ll be a customer for life like myself

T
Review №79

290 auto body is great! Friendly staff and remarkable services. I have referred a few friends and they have been very pleased. Good job guys! :)

My
Review №80

My car was totaled and the insurance company tried to pull dink-move after dink-move to screw me, and the body shop out of money. I followed Justins lead the whole time and came out on top. They helped me with the rental, and getting the dough from insurance. They made everything easy. Cant recommend them enough. Real pros!!

Da
Review №81

First class operation and convenient location,right off the highway.Adrian and Max did an outstanding job.I will use them again if the need arises.

pr
Review №82

290 Auto Body was amazing!!! They fixed my car to make it look brand new again. It even smelled new when i got in. Justin and his staff are great. They went above and beyond to help me get my car fixed and returned as soon as possible. Justin also dealt with my insurance company, who did nothing but give me a hard time every step of the way. Insurance companies are paid to help if an accident occurs, but my insurance company was not helpful, so good thing Justin helped me out getting everything done. Being able to text any questions through my phone to 290 was very helpful since I work during the day. Overall I was very satisfied with the work AND the customer service i received from 290 Auto Body!!!

Da
Review №83

Awesome repair shop and the guys did high quality work! Helped me take care of everything involved with the repair of my bumper. They called the insurance company to get a re-appraisal, set me up with a rental car and frequently kept me updated with the entire process. I would highly recommend you guys to bring your vehicle over to them without hesitation.

Br
Review №84

290 Auto Body is the best shop in the city!!! I have a 2010 Toyota Camry with 80,000 miles on it. My car was rear-ended in September, The person who hit me was excepting full responsibility for the accident. After the appraisal my insurance totaled the car which I wasnt to happy about. The first settlement they offered me was around $7,000, They also told me my rental was only covered for 30 days and I would have to pay all the shop fees. My insurance then went back to the shop to appraise the damage again slowing up the process. I spoke to the shop owner Justin Forkuo he informed me my car was worth more then what they were offering. Justin helped me to negotiate with the insurance company. By now it has been over 45 days so I was already over my rental coverage and the $35 a day charge was racking up. After working with Justin me and my insurance finally came to a settlement. I received a check for $9,250 which is the full value of the car! I had to pay to fix my car from the settlement check. Justin fixed my car in less then a week for an amazing price. The insurance company also paid for my rental car until my car was fixed which was a total 53 DAYS, 20 DAYS OVER MY COVERAGE! and they paid 290 Auto all of their fees. If it wasnt for Justin I would have excepted a lot less money for the settlement and had to pay all of the rental and shop fees myself. Justin made a bad experience of getting my car totaled and turned into a very smooth one where I received everything and more I deserved . I am a 290 Auto customer or life!

Je
Review №85

I wanted to thank Justin & the team at 290 auto body AGAIN for making my car like new! I brought my car there a few years ago and was extremely happy with the work done to my vehicle, so when I was in a fender bender this past year I decided to go with 290. Justin fought the insurance company for me after they wrote down we were to receive counterfeit parts for my Nissan Maxima. Justins shop is one of the only repair shops in Worcester that is Nissan Certified and he got my car the parts and attention it deserved! He explained to me that if I was ever in another accident or even a small fender bender with the parts he fought for....I would be just as safe now as I was when the car was brand new! Thanks again Justin my car is running great & I couldnt be happier with the service & results I received from your shop!

Co
Review №86

I just got my car back from 290 Auto Body and it looks amazing!!! My car is a lease that I have to return next month. I brought it in for a bumper repair and Justin was incredibly helpful. They took care of everything with the insurance company which really helped make it less of a hassle for me.When I picked it up today, I saw they had buffed out all the scratches (even the particularly bad ones that I was worried about getting gouged for by the dealership) and detailed the inside!!!I would recommend them to anybody - best experience with a body shop Ive ever had!

Li
Review №87

This auto body shop is amazing! Justin is awsome at his job and helping with insurance!! Thank you so much Justin i would recommend this shop to anyone!!

An
Review №88

Totally recommend this place! Was in an accident and had my car done here. Even after some issues I had with the insurance company covering my costs Justin helped me in every way he could and got everything covered and squared away! My car looks and feels brand new! Thanks!

Je
Review №89

Super friendly!! And when I got back in my car, my weather tech mats were sparkling!!!! Ive never seen them so clean!!! Mug and flashlight gifts!! Thank you thank you!!!

An
Review №90

Dont let the Google reviews fool you: 95% of them are FAKE. Written by the OWNER. This place is horrible, HORRIBLE! I got my car towed to this place for an estimate and they tried to take me for every penny I had. Wanted to charge me $1,500 for a frame pull (nothing else)... was going to do the rest of the work myself. They even told me there was going to be hammer marks all over my car. Hammer marks? Im no expert, but that doesnt sound right...I took my car elsewhere and got charged $400 for not only the above work, but to have the rest of the parts installed also. I would NEVER recommend 290 to anyone, ever. Owner is a thug who shouldnt be in the auto body business. I feel bad for anyone who takes there car to these crooks. Unprofessional.

Am
Review №91

I am not only impressed, I am extremely appreciative to have conducted business with Justin and 290 Auto Body over the past few years. Recently I had an issue with my Jeep Cherokee when it wouldnt start, Justin guided me through the process and saved me a bunch of money, even though he didnt do the work, he was completely honest about all of my options. You just dont find that nowadays. I know I can trust 290 because they tell it like it is, no matter what.

ss
Review №92

Thanks for the great service Justin! My brakes are like new and it didnt break my bank! We wont take our cars anywhere else.

Le
Review №93

I was without a car for just over two months. Very poor communication with the insurance company and appraisers. Also in the end my under carriage had some wrong parts that didnt fit as well as parts that were missing. When I presented this to them they said they would call when the correct parts arrived which they never did. I usually dont bother giving ratings but because i chose this company due to internet ratings I feel it just to post this.

Ic
Review №94

My own insurance company told me not to put in a claim went to Justin he put in my claim for me and fixed the whole thing ! Don’t know what’s up with my insurance lately but go to Justin !

Mi
Review №95

Justin and the team at 290 Auto Body are reliable and honest. I am so happy that I found a mechanic where I dont feel like Im getting nickeled and dimed. When I pick up my car, it is clean inside and outside. Justin always educates me about what needs to be fixed and always provides me with a quote before starting the work. He is very friendly and available to answer questions. I would recommend this place to anyone.

Do
Review №96

We brought 290 Auto Body a very difficult job, remove a 3M protective Adhesive from the front of our motor coach and repaint the entire front of the coach. The 13 year old motor coach came out like we just drove it out of the show room the day we bought it!Everyone we interacted with at the auto body was professional, friendly and each had their own expertise.Thank you to Justin, Chris, Jeff and Raul who I interacted with personally and everyone else who worked on our coach!You are our new auto body and would proudly recommend you to all our friends and family. Thanks again! Don & Janine Perron

Gl
Review №97

A+++++ to the auto body shop.. fantastic work and awesome communtication while car is getting repaired. Definitely recommend 290 autobody.

Iz
Review №98

Excellent service and very friendly people.I came to them with a few questions and they really broke down on how they could help and got my huge dent fixed perfect super fast just in time for race day!!

Ti
Review №99

Had the most excruciating time with the insurance companies but 290 Autobody was amazing with us! Justin Forkuo went out of his way to be of help, even going as far as letting us have the car without official payment trusting and knowing it was on its way! He was also there when we went to pick the car up even though it was 10 at night! Amazing shop, amazing customer service and I would HIGHLY recommend this place to anyone who needs it. You wont regret it. P.S. The car looks fantastic!

Lu
Review №100

This is a very well run auto body the guys here know there stuff are very professional They are very organized they will take care of any issue you have with your vehicle Justin the manager is a great guy very personable and runs a tight ship so you dont have to worry about your car because it will be in great hands so if you have any issue bring it to 290 auto body you wont regret it the best in Worcester county with out a doubt.

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