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Staples
3761 Burbank Rd, Wooster, OH 44691, United States
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Staples
Comments
Al
Review №1

Use the fax machine. Employees very helpful. Check out was fast.

wh
Review №2

Excellent fast knowledge service! Took the time to make sure they have what we wanted and got us in and out. Way better service than the other store next door. Highly recommend!!!

Ja
Review №3

The helpfulness and friendliness of the staff is second to none. I have to travel from Mansfield, Ohio to the store in Wooster, and its worth it!

Wh
Review №4

Put it this way, I had to give it one star in order to review the store. Because in all honesty I would have did it a negative 5 stars. Usually when you walk into any kind of store products go along with the similar same kindof products.. all I want in for is a basic hand size daily scheduling pocket calendar, oh for sure they had it, 8 different prices, 8 different sizes all over the store not just in one area it was ridiculous. And from the moment I walked in all that could be heard was an Obnoxiously Loud Yelling, Unprofessional Boy, trying to act big boss man infront of the other employees.... Because theyre absolutely want no customers show off for.......

Re
Review №5

Always good service at this Staples. I found what I needed and at a reasonable price. The clearance area at the back of the store often has some interesting things.

Co
Review №6

Went in there For a paper shredder, and half of the shredders had a price tag on them. not to mention nobody asked if I needed help with anything and I was in there for a good 30-45 min evaluating whether or not I wanted to buy from staples or just go to Best Buy across the street... This was my first and last time going to this staples location very upset with my visit, I will be going to Best Buy from now on at least they are friendly there.

ed
Review №7

They did not have what I was looking for. However the staff member that assisted me was very thorough in his search for the item both in the store and on line. Thanks Staples.

Ga
Review №8

Jeff in the computer department is awesome and very helpful. The manager Dave is a big help, even on his days off. Plus he rocks that uniform.

Ar
Review №9

First Impressions are lasting ones. I stopped in today to go to the print center to get documents printed. I got this done all the time at the Staples Store in my old home town (I recently moved from out of state). I waited quietly behind someone at the print counter with a large, complex order. The rep took her time with his order (as she should) and when he left, I stepped up to the counter and began to say Hello, How are you? when she interrupted me by shoving her hand outward and saying Before you say anything, its going to be at least a 2 hour wait, I have a ton of other orders queued upTo be honest, I was shocked at how rude and sudden this declaration was. Since the previous order was for a batch of business cards, I said Oh, I only have two documents to print out and she, again, put her hand up (interrupting me from finishing my sentence) and insisted that it did not matter and I had better just wait. I apologized for wasting her time, and left. It was 100% clear from the moment I approached the counter that her mind was made up, and she did not want to serve me. She was capable of good customer service, since I saw her taking the time to look something up for the customer in front of me (who worked for a large business who put big orders through their store all the time) so, the only conclusion I can come to is that I just wasnt worth her time. She didnt offer alternatives, solutions, or even a feigned apologetic tone. Just vitriol. An incredibly toxic individual. I understand we all have struggles and off days, but you have no idea what effect poor, hateful service can have on someone else who might also not be having the best go at life. Ive worked as a customer service manager, and Ive written up employees for less than what this individual did to me.I found a better print store downtown, who were highly professional, courteous, and actually cheaper than Staples. So now I recommend them to everyone. Dont feel like you have to put up with this. You deserve better service for your money.

Ro
Review №10

I had quick help as I entered the door. They were out of stock, but ordered it to be delivered to our house the next day.

Ma
Review №11

The gal that helped me find what I needed was very helpful.

Sc
Review №12

I have purchased and used their services many times, and have always found the staff very helpful and the prices good.

Br
Review №13

Excellent service. Organized and clean store. Nice selection.

Me
Review №14

Always helpful staff and they always have what I need!

Ro
Review №15

The store is great. Very friendly and well stocked.

Tr
Review №16

I have relied on Staples staff to print many documents for our educational classes and they have always provided excellent service.

Rh
Review №17

Thank you for taking care of me with my purchase and my customer care coupons.

ly
Review №18

The store associate was nice and very helpful along with the cashier.

Br
Review №19

Associates swarm to you and then follow you, otherwise nice clean store

Va
Review №20

Staff is always kind and helpful. There are some things that Ive needed that they dont carry in store and have to try to find online.

Ja
Review №21

Phillip was very helpful & easy to work with.

Le
Review №22

Employees were very helpful!

Ro
Review №23

Very helpful and expedient staff!

Ch
Review №24

I went in to the Wooster Staples this morning to get around 20 sheets copied 10 times (about 200 total sheets) - then have them bound. They said they could not promise that it could be done until 4 hours later. There was no one in the store. RIDICULOUS! I called FedEx print center and they said they would have it in an hour.

da
Review №25

Awful manager was a very rude nasty person never will I make that mistake of returning there

Gr
Review №26

Great store

C
Review №27

I love working here

Do
Review №28

Went into store and knew what I needed, walked right to them and went to check-out.

Ch
Review №29

Very expensive

Mo
Review №30

Okay

Information
24 Photos
30 Comments
4.2 Rating
  • Address:3761 Burbank Rd, Wooster, OH 44691, United States
  • Site:https://stores.staples.com/oh/wooster/3761-burbank-rd?cmpid=st_ll_goo&cid=LS:RETAIL:G
  • Phone:+1 330-345-4320
Categories
  • Computer store
  • Office supply store
  • Electronics store
  • Office equipment supplier
  • Office furniture store
  • Paper distributor
  • Print shop
  • School supply store
Working hours
  • Monday:8AM–9PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–9PM
  • Friday:11AM–6PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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