Awesome Customer Service!Kimberly Plante is very kind and friendly. Did not hesitate to help in anyway ! Highly recommended!

Great communication. Friendly employees and always helpful. Good unit for the price.

We recently rented a unit for my mother-in-law to keep her extra stuff when she moved in with us. There are climate controlled and regular units. We opted for regular, since all her pictures, candles, etc. came with her to the house. We are very comfortable with her going there any time she wants to putter around with her things. There is a gate code specific to each unit to gain access to the yard, not just a general code, so we feel she is safe if she goes there alone. It is very well lighted after dark. The people who run the place really seem to care about their customers and the upkeep of their property. We also had family members who rented a climate controlled unit for a few months between houses and were pleased with it. We all would definitely recommend this Cube Smart.

I went into CubeSmart on diamond hill to inquire about storage and pricing I was greeted by the manager Kimberly she was very thorough and went over sizing and pricing and even let me view a few of the different sizes Im looking to maybe store in May and she told me that pricing does change periodically and to always check the website or call and that she would be happy to assist as well as Patricia very clean environment friendly staff definitely would recommend and will be coming back for my storage needs

The manager Kimberly was super helpful and made the process smooth and stress free.

Kimberly was amazing she made the whole process of getting another unit quick and easy! She’s amazing thank you!

The customer service is awesome 👌

Kim and Pat were great. Very professional (even when the computers were down in the middle of our transaction)

I have to say I am amazed at the service I received at the Woonsocket location I went in for a few boxes and right away was greeted by the manager she stated her name was Kimberly and asked how she could help she was a very polite lady and even helped me carry out my boxes two thumbs up

Staff very friendly, helpful and knowledgeable. Lockers are clean and the area is well maintained.

I decided to give cubesmart a shot after uhaul didnt have a unit large enough. I was able to reserve my unit online and shortly after received a phone call from Patricia, the gm at this facility. Patricia confirmed my info and the size unit I opted for and told me to stop by anytime during business hours. Upon arrival (30 min before closing- sorry!) I was greeted by Kimberly who assisted in getting all final paperwork and lease agreements done. Kimberly also showed me the unit before signing anything to confirm the size was good for my needs. Despite showing up right before closing, i never felt rushed nor sensed any annoyance from either employee. Both lovely ladies were knowledgeable and friendly and answered any questions I had.Highly recommend this storage facility!

Theyve got the space - for your everything

The general manager Patricia was extremely knowledgeable and helpful with every step of the check-in process and procedure; overall it was a very good experience that I’d recommend it to others.

I recently stepped into CubeSmart to inquire on a unit and a gentleman by the name of Antonio assisted me. He was extremely knowledgeable and a pleasure to speak with. I will definitely be recommending this location, specifically ANTONIO to all my family and friends. 😊

Easy and quick to get storage unit

The two people you have working for you at the Diamond hill rd woon.RI area are very helpful and personable. Are experience was very fast, easy and quick!! Thank-you Patricia and Antonio!!

Online viewing was an easy experience along with the reservation process. I received a call from the workers within 5 minutes and moved in the same day! The property and cube was clean, and Patricia and Antonio were very lovely and energetic to work with!

Ten years ago, I sold my home an needed to rent a storage unit. The person who rented me the unit was Patricia, I was her first ever customer. She was very nervous, but did a wonderful job of getting me the unit i needed, She never forgot my name or unit number, that was nice. Patricia an Marilyn are great to work with, I recently closed my account. I will miss them

I came to the location to get a storage and it was a great experience Antonio knows his stuff and made me stress free when it came to moving and storing my items . Thank you

Everything was just easy and stress free. Staff was friendly and made sure I was all set and had no questions.

I am very satisfied with the service I do not speak much English but Patricia took great care of me, she was very patient and made sure I understood the whole process, thank you very much.

Cube Smart on Diamond Hill Road is the best storage facility I have ever visited. After making my choice and experiencing the degree of service at this facility, Im very pleased! A wonderful lady named Patricia is that facilitys manager. She always greets you with a smile and great attitude. She remembers your name and treats you like one of the family. She keeps the place clean and is a great problem solver. Thanks for the great service!Sincerely,David M.

Patrica is very professional, excellent customer service. She takes pride in her job. Everything is safe and secure. Security is a priority! I recommend this location 100%.

We were pleased from the moment we contacted Patricia until we moved our belongings out and closed our account. She was friendly, informative and helpful throughout the process. We would highly recommend CubeSmart!

I recently rented a unit here and the experience was way better than I expected! The managers, Patricia and Ronnie, were incredibly welcoming, helpful and patient in determining the correct size unit for my storage needs, showing me several available cubes while answering all of my questions. They were very knowledgeable and professional and I will definitely be recommending this company to all friends and family!

Patricia was very helpful and knew all the answers to the questions we asked!! She is a person that loves her job and it shows.Glad for cube smart for having such a quality employee.

***Update***Cube Smart increased my monthly rate. Had to vacate my parking spot. Not a happy camper.This is by far the most cleanest and professional rental places Ive been in. (Woonsocket Location) Looks like everything is well maintained and very clean and organized. Was immediately greeted by a gentleman at the front desk (dont remember his name) and I could not have been treated any better. This was on Saturday morning 10/26/19. This man answered all of my questions and concerns in a professional manner and handled my transaction extremely quickly. First time there for a rental parking spot for my vehicle. Was in and out within minutes. I highly recommend Cube Smart for all your storage needs.

One of the best experiences by far. The managers at the Woonsocket location were extremely helpful! I called in 15 minutes before they closed to buy a lock and Mike offered to stay a few minutes late so I could get there which was extremely kind of him! I also enjoyed the fact that I not only had options in pricing, but options available in location of their units (depending on availability). Also, they were experiencing some paving when I was moving in and the paving company was extremely helpful with letting me get in and out without ruining my vehicle! Wish I could remember their name to give them a shout out too! I’d recommend this company for their efficiency, helpfulness, and great customer service!

Excellent Customer Service! Antonio was super helpful and took the time to explain the process to me!

One socket Rhode Island cube smart location ; Your manager epresentative was extremely professional, courteous and helpful.She Made the leasing experience easy and painless

Good reasonable prices..Great help with Antonio help with everything I needed 👍👍

A very positive experience! Staff extremely helpful and very pleasant!!

Best storage facility and manager I have done business with and make sure to see Patricia. She is the best in the business!!Adrian

I rented a storage unit from Cube Smart at their Woonsocket location, one of the managers there his name is Ronnie he was extremely accommodating.. I couldn’t get to the store by 6:00pm when they close and he stayed past 6:30 so I could rent the unit! It is VERY MUCH appreciated and I would highly recommend Life friends and family to do business with him.

Both the manager and sales person were both very helpful, courteous, pleasant to talk to, able to convey suggestions that were very helpful, and give me the proper suggestion for the size of the cube I would need. I am very thankful for all the help both of them have given me, and would recommend this place very quickly

I loved the cleanliness and location of unit.

A great experience. Moving is super stressful and I was a bundle of nerves when I walked into the office to inquire about the facility. The Manager Maryann was more than wonderful. She was nice .. patient .. and super knowledgeable. I would recommend this facility hands down! And Cubesmart is lucky to have such a wonderful employee! Keep doing a great job!! Thanks for making this leg of the move easy!! :)

I came in with questions on a unit and I was immediately greated by Antonio and Patricia. I didnt make a purchase that day but was given excellent customer service. I will be back for a cube!

Kurt Russell was wonderful and went out of his way to help me. I needed a larger unit, there was some credit card confusion, and I was stressed. With the patience of Job he sorted everything out and kept me calm.

Patricia makes this facility amazing! She is that person who remembers everybodys name and constantly goes out of her way to help out any way she can. Theres no doubt that she cares about het customers and takes their happiness to heart.

I NEVER had such a positive and easy transaction with any storage facility. Patricia was very pleasant, polite and PROFESSIONAL throughout the process. She explained everything to me in a way I could understand it. I felt like I was chatting with a friend and not a business person!! I will NEVER use another storage facility again, now that I have chosen CubeSmart and meeting with Patricia. Keep up the wonderful work!!! 😉

Well managed and great customer service!

Pleasant staff, very knowledgeable and experienced with the process.

The Gentleman that helped us, Antonio, in Woonsocket, was professional, courteous and most of all extremely friendly! We would absolutely recommend this storage facility!!!

The staff here is awesome! I was in a panic needing to store furniture and boxes. Marylin was amazing helped me decide I needed a bigger unit and got me all set up! Boy did we need that extra space I had no idea what I needed but Marylin sure did! Very convenient can drive up to your unit. Very secure you need a gate code to get in.

Lynette was so smart and helpful . She is the best at her job and really does care about helping find what is best for customer. Also facility is clean and my unit is much bigger than I thought

I am very pleased with the service. Love the chats when I go in the office, thank you so much!!!

Great, attentive service! Friendly, courteous staff listened to my needs and identified units that would fit my needs. I really appreciated Patricia and her team for their professionalism. Highly recommend this location!

If you are looking for a safe and affordable place to store your items, look no further. Patricia and Rick are amazing, they will make you feel right at home. I have to say all of my storage needs will always be brought to their facility. I highly recommend the price is affordable and the service is superb. Thank you guys! - Adrian

Patricia gives great customer service. Professional and quick to for fill your needs. Recommend this storage for everyone. I love how the units are gated off too. I feel my property is safe .

I rent 2 units.and am very pleased with the service i received.patricia makes you feel important..shes so friendly..thank you patricia i would recomend cubesmart to anyone.thank you.debra baker

It was amazing my wife and I was definitely wowed. Patricia is a very bubbly person and her personality is great. Good job miss lady!

Patricia Christian has been the Manager since I began renting at CubeSmart which was at least 5 years ago. Patricia has been wonderful to work with and goes above and beyond to be friendly and welcoming. I cant say enough good things about Patricia and the service she provides. I just wish I could give her 10 Stars, shes a true professional and an asset to CubeSmart.

I called to get a quote and I spoke to a gentleman named Antonio he answered all my questions & my concerns, very polite and friendly.Thank You !

Excellent!!!!! Patricia was and is very friendly. She was able to answer any and all questions without any hesitation. Confirmed that I understood everything in regards to the unit. I would refer anyone to go to CubeSmart on Diamond Hill Road in Woonsocket for all their storage need and or meet Patricia. Youll just love her!!! Thanks Patricia. John & Judy G.

Amazing service. They are always willing to help with anything they can. My experience was great would 100% recommend 😊

Michael G was phenomenal!!!!!!!! Best customer service I’ve received in a long time. Extremely thorough and went over all details . Very personable and fun to work with !!! Highly recommend !!!

Awesome! Ronnie is GREAT... answered all our questions and got a fair price with 50% off yes!!!

Customer service as excellent Patricia and Antonio were great!

Patricia was awesome, honest, and funny. She worked very quickly through the process which i appreciated as i had many things to move that day. Storage unit location and soze was also perfect! Thank you

Awesome place. Staff is great

Patricia is super friendly and informative! Moving is stressful and she kept a smile on our faces the entire time. The cubes are decent sized, and the locks are incredibly secure.

Cube Smart staff was AWESOME! They took me a day early, was fast and friendly. I highly recommend them!

Very convenient

Fast, professional service! Went above and beyond to make my long distance move a success! Me and my plants are very happy :) Will recommend their facility to everyone in the future.

Patricia was awesome. Very helpful, knowledgeable and kind. I cant say enough, my experience at CubeSmart could not have gone better! Thank You Patricia!

I dont know what happened to the help but now there is a very rude gentleman that repeatedly call you back to back without leaving a message. Then when he finally leaves a message he is very rude. Its too bad too. When I first got my unit the woman I delt with was extremely pleasant and helpful. I can no longer recommended this location if this is how you treat someone because of a day or two past due and dont understand that people forget sometimes and cant answer the phone at work.

The staff and service was excellent

Patricia was very friendly and courteous, very knowledgeable and explained everything. The cubes are very neat and clean and in very good shape. The cost is reasonable, too.

My positive experience with Cube Smart has changed over the years, with unannounced price changes, the inability to prepay monthly invoices and seemingly unkempt records resulting in calls about due payments when in fact payment was made. They cannot acknowledge payments made more than 1 day before due date, and expect you to pay again on the due date without capability to refund or apply payments made before the due date. I am not aware of this as an acceptable business practice in any industry. Head for the hills!

Great experience by Patricia the GM

Excellent person to do business with, very well explained and a pleasure to talk with... I recommend this place 5 out of 5 star... thank you Pat

Marilyn was great over the phone and in person, even when I went in she was very helpful and very pleasant I will definitely send friends

Marylin was a treat to work with. She is polite, funny and knowledgeable. I ended up renting with them and couldnt be happier!

Patricia was super helpful and very sweet. Explained everything to me fully and clearly and made sure that I knew exactly what I was walking into.

Very professional and helpful. Made me feel comfortable about renting a unit. Would recommend cubesmart to family and friends

Pat was very friendly and helpful took the time to show me the unit and explain everything would sure uses them again thanks Pat great job

Friendly and helpful. Anissa showed me several units and answered all my questions. I was a pleasant experience.

Personable and considerate employees who provide great service

Great service. The two employees are very helpful, above and beyond.

Josh at Cube smart was excellent. I will definitely be using Cube smart again.

Very nice and professional! Took no time to get my camper into my safe spot. Would definitely recommend to my friends

Patricia was very helpful and upbeat. Great first experience renting a unit.

Destiny was helpful, courteous, and informative... The location was well maintained as well...

Best customer service I received at a storage facility, thank you Patricia making it a breeze!!

Awesome staff..very helpful & polite

Great experience but prices could be a little more reasonable there priceing is high. If it is in demand

Iv used a storage unit at this place for 4 years. Management is always nice and on top of things at this site .iv been in other storage places in the past . This is the best one iv been in . I highly recommend this place

Fast and easy transaction. Paperwork took no time at all. Storage units are clean.

Patricia at cube smart was awesome ...she help me pick the perfect storage unit and saved me money with the promotion they were running ....first month was free....I would recommend anyone looking for a storage unit to go there..

Patricia was very helpful and friendly. It was a pleasure doung business with her.

Pat was great in helping set up my account. Excellent customer service

Love the ladys at service in the building they will always answer any questions they are always smiling and there so nice

Affordable and accommodating, and Patricia is great to work with. Im definitely recommending this place to everyone.

Excellent service here from Patricia, she was very helpful and caring. I have 2 cubes that I had reserved over the internet from PA and everything was ready upon my arrival

Every business should be as lucky to have a General Manager such as Patricia in Woonsocket R.I. her customer service and care above and beyond anyiI ever had to deal with. Many thanks Patricia

Extremely friendly and helpful and offer very reasonable prices in what seems to be a very secure facility

Stopped by for a qoute. Ended up leaving with a storage unit. Very helpful and storage units are clean and secure.

This place is the best been keeping my rv there for about two years with no problems, staff is great !!!!

Patricia was very knowledgeable and helpful. Unit was conveniently located, clean and dry.