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First American Carpet
13999 Noblewood Plaza, Woodbridge, VA 22193, United States
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First American Carpet
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L
Review №1

The staff did a great job installing our carpet. They were very cordial, efficient, and professional. We really appreciated their fine work. Our basement looks terrific. We could not be more pleased.

LL
Review №2

Just completed a carpeting project at our house with First American Carpet & Flooring. Project went first class from the house visit until the installers arrived. They did a wonderful job. We are so pleased and highly recommend Derrick and his staff. Call for your next project.

Le
Review №3

First American Carpet is just plain AWESOME! Great people to work with and the craftsman take pride in their work. The owner is responsive to your every need. They reworked out outdated steps and put in Mohawk Silk Smart strand carpet which is really soft and durable. The price was reasonable and the value for the dollar excellent. You cant go wrong here, call Derrick Kakar today, plus this is a veteran-owned business! Check out the before and after pics!

Th
Review №4

Premium Quality Engineered Hardwood, Affordable Price and an Outstanding Professional Service!First American Carpet Team is very well organized professional service for Hardwood and Carpet installation. They have a great Team right from the Project planning like scope and assessment, material selection recommendation, delivery and installation is rally outstanding and we are very impressed. Just in 3 days they were successfully installed Hardwood for the entire house (about 3500 Sqft), 3 Floors including stairways.Project Manager called us back just in less than a month for a touch up work follow-up schedule and make sure every inch and corner on the floor is dwell one as expected. We are very Happy and loved after install follow-up as well.The job was done in a timely manner and each detail was reviewed with me and every option we were interested in was explored to our satisfaction. Kudos to Team First American Carpet!

Sh
Review №5

First American Carpet did an excellent job, our stairs looks fabulous! We had a pleasant experience from beginning to the end, and we could not be happier with the flooring that was installed. The installation team paid close attention to details and everything looked beautiful. They completed our project on time as described, provided plenty of flooring options, and offered a reasonable price.

Je
Review №6

We had the team atFfirst American Carpet install carpeting in our house today and it looks amazing. I honestly thought I was going to pay nearly twice what I did.... I told my wife that if I had known it was so reasonable, I would have replaced our carpet several years ago. Im very happy that I chose First American Carpet for this job.

Mi
Review №7

My wife and I pulled our carpet up during a renovation and discovered the original 40 year old hardwood flooring underneath. The floors were in rough shape but these guys brought them back to life. We could not be happier with the results. From start to finish the experience was outstanding.

Sa
Review №8

Shopping at your store was very pleasant experience. Everyone we’ve dealt with was excellent and professional.Thank you for your service and your suggestion to choose the right carpet and the color!!!

Ke
Review №9

Our townhouse in Stafford, VA required new carpet and hardwood floor refinishing so we can list the townhouse for sale. The townhouse had been a rental unit for almost 5 years and we were trying to get it ready to be listed for sale. The old carpets were torn and stained, and the hardwood floors had the finish worn completely off. Goli and the team at First American Carpet & Floors quickly came to the house for a free estimate & quote, quickly arranged all of the work to be completed on a very tight time schedule, and constantly kept me updated on the status of the work. Even when the hardwood floor refinishing ended up costing significantly more time and materials, First American Carpet & Floors never asked for a increase in the quote. The hardwood floors are now amazing and the carpet is awesome. Because of their hard work and understanding, we have been able to get the house listed by the anticipated date! I would recommend First American Carpet & Floors for any of your flooring needs! Thanks!

B
Review №10

We just had our hardwood flooring installed on our entire first floor and it is stunning! First American Carpet & Floors is top notch! The customer service, quality and installation services are superb and the prices are the best in the area! Some key highlights of my experience:I researched and received numerous quotes before coming to First American Carpet & Floors and from the moment I met Goli I knew I wanted to do business with this company. She was wonderful at taking what could be an overwhelming task, (there are soooo many selections, colors and types of flooring) simplifying it and making it enjoyable!The next day after meeting with Goli I met with Fred, the nicest man you will ever meet, at my home (which was a few weeks before moving in) for measurements. He brought the samples I had picked out the day before with Goli, took photos of them in my house and talked me through my final selection. From there, Goli found us the best possible deal which allowed us to afford the inclusion of our stairs in the installation! She put a hot rush on the order so our floors would be installed starting the first day we moved into our new construction home.On the day of installation, Derrick met us before the installation crew arrived and talked us through the process while addressing any questions and concerns. Once the installation crew arrived, Derrick introduced us, walked them through what needed to get done and they were immediately off to work.Finally, I would like to comment on the installation. Carlos and his installation crew were extremely professional and hardworking. It was a very big job which should have taken 5 or 6 days, but they finished in 3 days(including Easter Sunday)…a credit to how hard that crew works! The quick turnaround did not impact the quality—the quality and workmanship is top tier! Lastly, they were very accommodating since we were also moving in while they were installing the floors, working around us like it was no problem at all.Thank you for the beautiful flooring! I would highly recommend First American Carpet & Floors! We are looking forward to doing more business in the future!

Ru
Review №11

Superb job! The builder grade carpet in my home was on its last leg after 6 years. First American Carpet & Floors came highly recommended, but I still got several quotes. Dont even bother with Home Depot & Lowes, they were by far the most expensive. A couple of other local carpet installers had very competitive quotes, however First American beat them all, and was able to install within a few days. Excellent Product (Mohawk Carpet & Johnson & Johnson Luxury Vinyl Flooring) and the installation crew was quick and efficient. I love my new flooring!

Te
Review №12

Very impressed with this company! They have a location in Woodbridge and one in Stafford as well. I worked with the Woodbridge location. They have a beautiful showroom with lots of carpet choices and other flooring as well, though I was specifically interested in carpet. Derrick is the gentleman who helped me and he was great to work with, very knowledgeable and helpful in helping me find what I was looking for. I highly recommend!

Ja
Review №13

Selection, order and installation was done in a timely manner, we are very happy with the end results. Installers were professional, knowledgeable, and flexible throughout the entire process. The installers arrived on time at 9:00 am, got started right away and stayed on top of the job from start to finish, actually got done ahead of schedule. Clean-up was outstanding, the steps and railing looks amazing. I highly recommend First American Carpet and Floors to get your flooring project done.

Te
Review №14

Shady business practices. I met with the rep to get a quote at my property. At the end of reviewing my home he gave me a price to remove and install carpet, which was a cost of $3,500. He told me that I needed to pay the full amount in order to start the order. I told him that as a standard business practice, deposits are made for product and services. He advised me that they do not take deposits for orders under $4,000. I then told him I dont pay the full price for product and installation before the work is completed. He refused to take a deposit and walked out the door of my home. As a plan B, I drove to another carpet flooring store in Woodbridge. I received a quote and paid a $1000 deposit. Work will be scheduled in about 2 weeks. Never pay for any contracting services in full upfront before work is completed. His actions raise many questions to me. He clearly did not want to do business with someone who looked like me, a black woman. I would never recommend using First American Carpet as a carpet and flooring vendor.

Ca
Review №15

First American Carpet and their team were wonderful. Their options available were plentiful but most importantly, they didnt try to push anything. They just showed me the options available and let the quality sell itself. Also most of their products are made in America so during this time of crisis, its good to know that we are helping to support other national businesses. I highly recommend giving them a call. You wont be disappointed.

Ro
Review №16

In 2016, I had First American Carpet replace my carpet with hardwood (app. 350 square feet) and they did an excellent job. When I purchased my dream home in January 2020, I knew I wanted to replace the standard carpet with quality hardwood. I reached out to First American carpet again, not only because of the quality work they did for me before, but for several other reasons. First, Derek, who is one of the owners, is honest. He will candidly provide you all the information you need to make an informed decision. He will inform you of risks and offer mitigation options. He is meticulous. He will explain the process in detail, oversee the project, and follow up for quality control after the project is complete. Second, but I think most important, are the team of floor installers, who are super efficient, super fast, super motivated, and super courteous. I had a 7-workday estimate to complete 4000 square feet and they worked over the weekend to ensure I had extra time to review their work in order to make any corrections or adjustments I needed-absolutely customer-focused. Their attention to detail is exceptional. Lastly, is the quality of their products. I have beautiful hardwood floor and every repairman that came through my home in the last two weeks (I had about 8 so far ranging from the Verizon technician to the furnace repairman to the plumber, electrician, and even the project manager who built the house), made a compliment about how beautiful they thought my floor was. I made a great decision to hire First American Carpet to replace my floors and I would recommend them to everyone else without hesitation for any project large or small. They are professionals, know their business, and perform high quality work.

St
Review №17

We highly recommend First American Carpet and Floors! We had a very positive experience working with Derrick and his team! Derrick communicated with us throughout the process and they did an excellent job with refinishing our hardwood floors and replacing our carpet throughout the house! Their installers are very professional and highly skilled. Thank you Derrick!

Ll
Review №18

Derrick and his team at First American Carpet and Flooring do a great job on flooring. Their installers are very professional and skilled. There workmanship shows it. The company uses only the highest quality materials. You get magnificent floors, which will make friends envious, but costs are reasonable.

Mi
Review №19

Highly recommend going with First American. Fantastic all through the process. Met with us multiple times to ensure we were buying the correct products. Installers for both carpet and hardwoods were friendly and efficient. Finished ahead of schedule.

Da
Review №20

I have been a First American Carpet customer for years. I just recently had a room and set of stairs carpeted by them. They reminded me quickly why I love working with them. Great service and the installer was quick, efficient and paid attention to detail. They cleaned up so well too! Thank you First American Carpet for such a great job!

Ll
Review №21

First American Carpet and Floors is the place to go to for great floors. Having known Derrick for the past 10 years, I can recommend him with confidence. First, his company uses only the best flooring materials, usually made in the USA. Second, his prices are reasonable and his services are high quality. He will deliver your floor according to the mutual agreement. Give him a call and go to their showroom to check before you start your next flooring project.

Ju
Review №22

We had our ceramic kitchen floor replaced with a laminate flooring. The installers were efficient and careful to control the results from breaking up the ceramic. Derrick’s advice on color selection for the new flooring was “right on”. We have an unusual color kitchen cabinets and they went out of their way to match the shoe molding to the cabinets for a beautiful custom look. We highly recommend this company.

Br
Review №23

Great to work with and very knowledgeable. We shopped around and decided to go with First American Carpet. They have great selections and price. Derrick is wonderful to work with and will use again in the future!

So
Review №24

Great company to work with! Theyve done a number of jobs for us (flooring and counter tops) and were always very satisfied with the outcome. Definitely looking forward to working with them again soon.

Al
Review №25

Goli is great! We replaced the carpet upstairs and added a runner on the stairs; it is beautiful. She made great recommendations on quality and colors, all for a great price. The installers were professional, on time and did a great job. We just had the first floor and upstairs painted, the installers were very careful and took extra care by putting down extra padding and covers to protect the walls and hardwood floors. I highly recommend First American. We will use them when we have the basement carpet replaced this fall.

Jo
Review №26

First American Carpet & Floors provided us friendly and comprehensive service. My wife and I were new to the area and first-time home buyers and needed to replace carpeting in several bedrooms. We greeted us quickly at the door, provided us many options (actually recommending a less expensive option as being sufficient for our needs). We also bought a couple beautiful area rugs,, we ordered Mohawk and Shaw carpet, they cut it to our exact size and bound the edges. I highly recommend this family run business.

Ci
Review №27

Great service from Derrick! Products are quality and priced competitively. Carpet installers are awesome!

Ro
Review №28

What a great company. Prices, financing, professionalism, installation, dependable. Everything you want when you are looking for flooring. Highly recommend.

Di
Review №29

Awesome customer service. High quality at reasonable prices. If you are looking for high quality and the right price, this is the place.

ca
Review №30

We got our floors last fall, and were very happy with the product, installation and employees. The floors looked beautiful. Then last week I had a water spill and ruined about 6 square feet of the floor (laminate). I cried for 24 hours. I called Gloria at the store and sent her pics of the damage. She passed that on to Derrick, the owner. He came out to look at the damage, and made everything RIGHT! Im not crying anymore! Thanks!

Da
Review №31

This is the second time weve used First American Carpet and Golie continues to outshine the competition! Provides first rate customer service/care. From custom carpet installation on stairways to over sized rooms, the outcome is always excellent and exactly what we wanted! They carry everything from mid-grade to high end flooring so plenty to choose from. Golie makes it even easier with her expert recommendations! We couldnt be happier!

Ge
Review №32

We had a wonderful experience working with Goli, from the Stafford store. She was professional and extremely helpful in choosing the perfect carpet for our home. The installation was fast and the team did a great job on the install. We appreciated the follow up call from Goli to ensure everything was to our satisfaction. We are thoroughly satisfied customers and would highly recommend them!

Be
Review №33

Darn Google. I was only looking for their phone number when I inadvertantly must have thumbed the 2 review stars. It was not intended.In any case, Golie, you have been most helpful and professional to date. Looking forward to our floors. Thank you for such great customer service.Recommend!

S.
Review №34

Great Service and excellent price. They have so many choices and Mr Kakar provided excellent service and answered all my questions for selecting carpet for my living room, stairs, hall way and bedrooms.

Vi
Review №35

Derrick is great, extremely knowledgeable and really knows his stuff. Definitely trust him to work through your needs for flooring.

Information
79 Photos
35 Comments
5 Rating
  • Address:13999 Noblewood Plaza, Woodbridge, VA 22193, United States
  • Site:https://firstamericancarpet.com/?source=GMB
  • Phone:+1 703-690-6900
Categories
  • Carpet store
  • Flooring store
  • Countertop store
  • Tile store
  • Wood floor installation service
  • Wood floor refinishing service
Working hours
  • Monday:10AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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