My husband and I love taking our cars to Auto Care Plus for service. The staff is professional, personable and always helpful. We use them to do emissions testing as well as regular maintenance of our cars and are very satisfied with the service we receive. We highly recommend them.

UPDATE- They fixed the issue and we’re professional and understanding.Brought my 2006 Lincoln Mark LT truck to auto care plus that would not go into reverse for over 6 months. Drove it there and unloaded my motorcycle. They called me to tell me there was an internal problem with transmission and I should replace it. I was given a $5500 installed estimate!!! He said a rebuilt and a brand new transmission was within 100$ of each other. I called Ford where I usually go and they quoted me 3900 installed with an equal warranty. I called a transmission repair shop in Farmington NH and got a rebuilt replacement cost of 3600 installed with warranty.I called and said I was going to pick up my truck because the price was too high.2 hours later I arrived on my motorcycle to load it up and drive away but my truck would barely move. “The transmission malfunction”message came immediately on along with check engine light.”When I brought the truck there, there was ONLY an issue with reverse as I had told them I’d been driving with no reverse for 6 months and just wanted to see if it could be fixed.The mechanic left early that day though and they had no information so I had to leave my truck there because I told them I wanted to leave with my truck in the same condition as when I brought it there.That was Friday so it will sit there til Monday when the mechanic returns and hopefully he will fix whatever he did.I understand stuff happens but I was presented with an outrageous price and a vehicle that was worse than when I brought it there and they were only assessing the situation and giving estimate.I will give a follow up review after this is over and I hope I can give a more positive one!

They got me right in when I needed someone to look at my leaking tire before a big road trip. They were so helpful and so nice. We will definitely be back! Thank you so much!!

I came in for a state safety inspection. Work was done as scheduled and experience was great!I stop in for anything here! Lou is awesome.

Very good clean place. The mechanics are nice been very good with me.

Called them up for an inspection and they handled it quickly and professionally. Friendly staff and I would certainly recommend them.

Great guys. Was on vacation and limped in with a damaged tire and they got me back on the road within an hour. Made my day.

Great fast and attentive work. Jim at the desk gave us a detailed run down of the work needed and things to look out for later, and made sure to apply every discount he could find, and followed up with an email breaking it all down, even including multiple pictures of what the inspection covered. Would definitely recommend this place for inspections and repairs, and we got a good deal on tires too

They did a state inspection. It was painless. They even reminded me of a dealer recall that I needed to do. Friendly and professional service.

Excellent work. They were very thorough and actually solved a noise I had been hearing recently. Service advisor Jim and the Store Manager Lew were upbeat and made me feel welcome and at ease. Kudos for job very well done!!

Wonderful job. Been going there for years. Always professional, courteous, and helpful.

Adam was super attentive to my questions and professional. He seemed very knowledgeable, too. I love that this business offers loaner cars, and will plan on returning in the future.

Keep a safe distance from them if you are looking for a genuine business with honesty and integrity. they sold me a defective car. within 3 months the car engine broke down. so I called them but they simply refused to help in any way and instead suggested me why I didnt buy extended warranty from them. when I checked with the official car dealer, they informed me that they had previously recommended to change the engine of the vehicle about 8 months ago. they were surprised to know that the vehicle was sold to a buyer with a major defect.

$537 to diagnose and replace a dead battery!! Total gouge!! Then tried to sell me a brake cleaning ? and fluid flush for another $500!! Told me I had a tail light out $1.69 for the bulb $78 to replace it...never again...Millers would shuttle you home and wash and vacuum your car...these guys suck!!

If I could give zero stars I would.About a month ago I took a 1978 Doge into them and asked them to do the state inspection on it and give me a quote to fix anything that needed to be done in order to get the inspection sticker. The service advisor there gave me a call to tell me there was a lot to be done with the vehicle and would like to speak to me in person, he seemed to have my best interests in mind..After reviewing the quote and the work to be done I asked the representative how long the work would take. Since I was looking to have the vehicle as soon as possible and expressed this explicitly. The advisor responded that they could get all the parts the following day if I could pay upfront for the parts, once they had the parts it would only take a few days for the work to be done, working Friday and Saturday, he expected the vehicle to be ready on Tuesday morning and would keep me updated as to the progress.On Tuesday I had not heard from them, so called for an update. They told me that the vehicle was not ready, as some of the parts they ordered were incorrect. When asking for an update on time the advisor told me that he would speak to the technician and call me back in an hour. I never received a call. Chasing them up again I was told that he had not received an update and thus had not called, he said he would have to check with the team in the morning and get back to me.The morning came and I did not hear anything, thus I called them up again and got a similar story, that hed check with the technicians and give me an update. Again I did not hear back from him. This continued for three weeks, each time I called I was given a similar excuse about the parts they ordered being incorrect and having to order them again but that they should be there in the next couple hours and they would call me and give me an update. Finally I gave up on phone and started going to speak to them in person, still I got strung along.Eventually I said enough and told them that the car had to be ready by the close of play and I would not accept anything else. They managed to get the car done and handed it over to me. Though still without a sticker as they said it had some rust spots that needed to be done before they could pass it. This despite the advisor telling me that they could get someone in to do this work when I originally spoke to them. Since it was late Friday on labor day weekend, I was unable to do anything but called a body shop and to arrange having the work done. The quote was to get he vehicle inspection ready, which it is far from. They charged me over $300 to replace the horn and in the process of replacing it seem to have broken the indicators. They were meant to have done alignment and replace and repair the suspension, including new shocks, which was in the quote and I have been charged for but they have not done the work correctly, making an excuse that the conversion on the vehicle makes it sit too low, this being a blatant lie as the original conversion on these vehicles adjusted for this.Having driven the vehicle to the auto body shop and discussed the rust which they are currently repairing, I can tell the work was not completed up to standard. To top it off the Auto Care advisor called me this morning to tell me an additional item needed to pass inspection, the rear bumper on the vehicle, which I explicitly discussed with him when I first took the vehicle in.Update: Since posting this review Auto Care plus has worked with me to resolve the issues at hand and refunded me the cost of the bumper and some of their labour costs. I worked with their team in Portland on some issues and was very satisfied with the treatment I received there.

Auto Care Plus has been fantastic working on my old SRX. There were a lot of mechanical challenges that took extra time and effort to get this back to a safe car for my kids. I would highly recommend that you work with Sean, the Service Manager and his Master Technicians. The results were very well done.Thanks AutoCare Plus!SGS

All the guys at the service desk are great. Mike is the best. The mechanic who works on my Jeep does incredible work. Im so happy with all that they have done for me. I will keep coming back and will recommend Auto Care Plus to friends and family. Thank you so much.

We were visiting in Wolfeboro but had a long winter road trip happening in a few weeks. I had them do the a fuel system service/ cleaning. After the cleaning they called and recommended new plugs. When I got the car back you could feel the difference. Motor was smother and fuel mileage was better. While it was on the lift they gave the under carriage a look over and said the car looked really well maintained and should be good for our road trip.The staff was friendly and professional and squeezed me into their schedule. Price was reasonable too. I would bring my car there again.

Extremely happy with the service I received, I was told my vehicle was going to be addressed on Friday and it was actually looked at and finished on Thursday a day early! You guys are extremely convenient it’s much appreciated thanks again!

Work done promptly. Good price. Courteous. Professional.

They were Awesome, I recommend then to All

My car went in for something simple- and ended up needing quite a bit of work. Such a fair price and very kind staff. They are (or were at the time) very busy, so it was hard to receive updates from them calling. I was able to call the shop on my own, or stop in and check on progress. All in all, this seems to be one of the few shops that you can trust, and are a great value for the excellent work they do. For sure my new shop!

They don’t know how to diagnose problems. They fix whatever they want to and send your car back on the road without the real problems addressed. They made the claim that since wolfeboro doesn’t have roads that go more that 45 mph they couldn’t drive it to 50-60 mph to properly diagnose the problem even though Highway 16 is just down the road. Total scam with zero accountability. Take your car elsewhere.

I have always brought my car here since I bought it in 2019. I get the VIP deal its def worth it you make ya money back with just the oil changes and inspection sticker.

Wow!! I traded in my 2003 Subaru on an upgrade and had the best experience ever in car buying. Salesman, Chris, was friendly, funny and made sure I got what I was looking for and definitely lived up to their motto, Would I put my family member on the road in this car?Im VERY please with their level of communication and commitment to costumer service.

Differences of opinionSimple inspection after dealership repairs would have cost a great deal had I gone thru with their suggested work.No thank you, car is up to professional standards.Please stop texting.

Auto care service mechanics, Tim and Tim are the best. I brought my car in late Saturday afternoon and was desperate to see if there was something they could do. They were getting ready to close up, but assured me they would help correct my cars problem. The service was great, but their friendly courtesy and sacrifice in staying late will not be forgotten. I highly recommend the Auto Care service department, and be sure to ask for Tim. You wont regret it.

I got a call from my mother telling me she just bought a new car. You can imagine my surprise. Really ma? Where did you buy it? She said auto care plus. I must say I looked at the paperwork. Price.Trade in. Everything. And thought wow. Mom your coming with me when its time for my new truck lol. Great deal thank you Chris at Auto Care Plus.

I swore that I wouldnt return after the last rip-off, but I had a free oil change coming to me, so I went. While there I was told I needed an inspection by tomorrow. I said go ahead. After a 2 hour diagnosis, I was told it would cost another $600, and an additional $200 minimum in labor costs to fix the problem. I told them to get my truck down off the rack. After paying $226. I left there without even a temporary sticker. I went to another establishment, and had to be rediagnosed, and for that and a $5.00 hose the total repair cost $75.00. It is now a month later, and the truck is fine. By the way, I never got the free oil change, it kind of makes you wonder why the long time service personal have found employment elsewhere. Maybe their consciences bothered them. - Follow-up, Here it is the end of March, 7 months later, and the $5.00 hose is still the only repair that the car ever needed to pass inspection. Be careful folks.==== This is now over a year since their diagnosis and my truck is fine, it pays to get a second opinion.

Auto Care Plus is true professionalism at its finest. John is an absolute pleasure to work with along with the rest of his team. They are quick, efficient, and always flexible with their schedules in order to work with you. I’m a new customer, but I will surely be a forever one. Thank you Auto Care Plus team!

While my son was on vacation in NH, his car broke down. A friend of mine up there recommended Auto Care Plus as a trustworthy place. Being a mechanic, I was weary of sending him to a shop I didnt know. They took care of my sons car and treated him like family. I was happy with their work being done in a timely manner and happy with their fair prices. Once the vehicle got back home, I double checked it, being a mechanic myself, and was very satisfied with their work. As a Certified Master Technician, I highly recommend this place. Thanks again for the great service!

Received a flier in the mail for Auto Care Plus in Wolfeboro. It was so much more convenient than traveling so far to a dealership. I called and scheduled an appointment for the same day for an oil change and tire rotation. Service Managers were very professional and car was ready in no time. I was even given a coupon for savings on the tire rotation. I will definitely use their services again. I like the fact that their mechanics are certified.

We are long time customers with two cars that Auto Care Plus (and previously as Trites) performs maintenance for us. There are not only savings in time compared to going down to Rochester to a dealer, but also pricing for major maintenance milestones is better than the dealers. Scheduling and local shuttle service are added conveniences.

Fantastic experience! Our car broke down while vacationing last week and Autocareplus was recommended to us. We had our vehicle back in great shape the next day. When the breakdown occurred, we were a couple hours from our hotel, so they gave us a loaner car to use during the repair, which saved us the expense of a rental. Friendly, helpful and affordable. We really cant thank them enough.

I recently bought a 2015 Buick Lacrosse from Autocare Plus. I was pleasantly surprised by their candor and professionalism in helping me through the buying process. I worked with Rachel who was fantastic. She helped me navigate through the process of buying. She was quick and very responsive and made the process very easy. She and others at autocare plus accommodated my timings very well. It was important as I was buying the car from NH while I am a resident of MA. They even had the car transported to the location closest to me so that I can have a look and take it for a spin. The buying process was very smooth and quick with Rachel. Great people to work with. I got a great deal on the car. Overall, a great experience. Very nice people to work with. Would definitely recommend.

All the service people at Auto Care Plus were very nice and helpful. The work was done promptly. A review of what was done gave me an idea of what I would need to think about in the future. Overall the experience was very good, and I will continue to return to Auto Care Plus for any work on my car.Peter Dwan

Jeff is amazing and his team always take care of my family’s needs

Stay away from this dealer. They sold me an Audi, within a month engine oil lights went on. The manager (Fred) told me it is computer issues, nothing major. within months engine shut down and I took it to an Audi dealer and they told me that I need a new engine. they also told me that the very same Audi was taken to same Audi dealership for issues with engine but they did not show up for follow up appointment but rather car was sold. when I called Auto care plus multiple times they said oh you did not buy extended warranty. They are crooks and will rob you.

Love this place. They take the time to explain everything and I always know where I stand with my cars health. I depend on my car and appreciate the thoroughness of this shop.

Have been using Auto Care Plus for many years (even before it was Auto Care Plus!) for all of our family vehicles. Service is always prompt, professional and reasonably priced. We will continue to use these services in the future, and recommend Auto Care Plus to friends and family!

Got an appointment for the very next day when I called and was in and out quickly. John and his staff were friendly and helpful!

Excellent service

Nice to have an honest repair shop to have your car fixed!

VERY good experience! Enjoyed the TV and coffee in the waiting room while my car was worked on. Scott #1 and Scott #2 were great to work with!!!

I called this company yesterday & made an appointment at 11:49 to look at a belt I felt was about to go out in my bucket work truck. We agreed that I could drop it off today after work hours & that it would be worked on Saturday morning & that I could pick it up Tuesday morning after the 4th of July.I called back today around 9:30 to inform them that I have another vehicle that needed to be looked at & to see if they could also fit that vehicle into their schedule tomorrow morning. I was informed that I wasnt even scheduled to have my bucket truck worked on tomorrow & that there was nothing they could do besides work on it now. I informed him that I need it to work today & thats why I scheduled it for Saturday morning. Im going to Now have to wait till Tuesday before anyone could look at my vehicles, which means Ill now miss out on 1,000+ dollars because of the lack of responsibility this company showed.

Brought my Saturn L300 here twice in a row last winter- just to get my oxygen sensor replaced so I could wipe the check engine light and get my car inspected. Over $2,500 later (I am a college student and have been supporting myself for 4 years- not an easy amount of money to come up with), they have replaced just about everything except for my O2 sensor. My check engine light is STILL on. I feel taken advantage of, and I seriously question their practices here.They never solved 1 issue. I went to another mechanic and showed them the receipt for repairs I got from my visit here - they told me that I shouldnt ever go back there because I was practically scammed.

So my husband and I decided to give this place a try. We brought our car in and thought we would have to wait it out, turns out they have a courtesy van that gives you a ride home The driver, Mr. T (lol), was a hoot and a pleasure to ride with. Our service manager, Chris, also was great. Although we hoped we would pass inspection, Chris took the time to explain to us what was unsafe with our car and gave us options to make it right. No high pressure, just facts and solutions. We elected to do the bare minimum for now but will be back to do the rest over time. Thanks to the crew, we will be back for sure!

Great service, researched and gave me repair options.

We have been customers of Auto Care for quite a few yearsand have always had a positive experience, thank youRobert and Joni Snow

Joe was an amazing help! So friendly! (Wolfeboro location)

Had a great time, good people, fast and no high pressure sales, I like that in a place. I highly recommend using them, Jim was great, Jason and Troy are so funny.

Every excuse in the book on why they don’t fix the actual problem just to keep you coming back and bleeding your wallet.

Great knowledgeable staff and team, explains things well,better prices,comfortable waiting area,been going to them for years and will always be a returning customer!

Best staff, great service! thanks

The Wolfeboro shop is expensive and they never call you to let you know when you vehicle is ready. Almost every time I have a scheduled appointment, they dont even LOOK at it until late in the day . It seems like they are always under staffed. We really miss the old crew from when it was Trites.

I just received Braking News for September. I was surprised by your request for help on Google. What kind of business pays for five star reviews with free oil changes? How can anyone trust any reviews when they are solicited? Unfortunately that kind of practice makes all of your management practices be doubted. Why would you stoop to that sort of tactic when you still have good employees that are effected by your bad judgement?

I called asked a question Was told a different answer when I arrived. I decided to wait in the waiting room where he suggested only to wait there an hour without having nobody tell me that my car was ready.

Very honest to there customers they have me another car bc the one I originally bought needed way to much work thank u so I love the new car well 2nd car is in the shop needing a lot of work when will this end I own a cleaning business and have to keep moving my clients around bc of this bs w the cars do they have any cars that are in decent shape that dont need work

Excellent place to do business for upkeep of your cars found tires at the cheapest price around

They thoroughly inspected my car and have great deals.

Father Cole had a wonderful experience, they take great care of his car!

Awesome service and staff good value

$110 just to mount a set of tires on some spare wheels, their braindead underlings threw my dirty spare wheels onto my [rather delicate] leather interior instead of my completely empty trunk, the man at the counter barely spoke and was confused by simple instructions. I guarantee that Ill never to return as a customer.

I wont be returning, my first experience was great, second time I went in for a sticker I looked out the window to see my car leaving the service center, I said what the hell is going on, I was then told they test drive all the cars, not told that up front and did not happen with first vehicle. Had I known I would not have allowed it. I was pretty pissed and am still not over it.

Great service and a great team! Would recommend to anyone!

Terrible Service.Brought my car in for a headlight and tail lamp replacement.When they did the headlight bulb ($110.00) they screwed up the daytimerunning light on that side (not working)When they did the tail lamp it must have blown a fuse,the brake lights did not work,they did not check it before it left the shop,and I almost got rear ended.They chargedme $145.00 had the car 4 days and I had to take it to another shop to have straitenedout.Their service Manager is clueless and rude.DON.T EVER GO THERE,BEWARE

Dont know how to do a proper alignment on a VW. telling me my tie rods need to be replaced. Guess what i was told that last year and i brought it to alton and they did it fine. and they have hidden fees rather than sayings orry we cant do it they slap me with a 37 buck diag fee. hidden fee much? regardless finding a good garage is hard.i also witnessed a rip off to a woman i was sitting next to. injector cleaning? i never find that to work at all being a auto Enthusiast myself i know their full of crap. they wanted to soak me for 1100 for new tie rods. i can do it myself for 1/4 the price and have it aligned if it was needed.

Very professional, knowledgeable team with great service!

Very, very poor customer service in conjunction with outrageous pricing!! Took my el Camino in to have new 4 barrel carb set up and while there the starter died in their parking lot. Charged me $221 for a new starter which they purchased from local NAPA - I got a quote for $85 for the same P/N from same NAPA and $21 for shims which NAPA quoted me $4.50. These same starters sell on the WEB for $50 or less all day long. Then they added $45 for environmental fees!!!! Labor was a bit much also but that wasnt as big an issue with me. When I questioned the bill the Service Manager argued the parts pricing on the billing was computer created. I told him I was unhappy, paid with AMEX and asked to speak to the Owner/Manager about this. The Owner/Manager was not available and the Service Manager said he would look into it and call me. I stopped in several days later and he did not have a resolution. I called several times over the next week seeking a resolution and kept getting put off. I finally went back to speak directly with Service Manager: he asked what I thought would be a fair resolution so he could talk to the owner about and I said I wanted to pay a fair price and wanted $200 deducted from my bill. That was over two weeks ago, he never called me back or attempted to contact me in any way so I spoke to AMEX, filed a complaint with them and deducted $200 from my payment to AMEX. AMEX said they would look into this matter. I wonder how many other older folks in our Town have been taken advantage of with these outrageous prices for parts and so-called environmental fees.

They took care of my car and didn’t try to sell me on any unnecessary repairs.

Great people, great location

I was happy with the 2 techniques Chris and Tim. Took the time to listed to my issues with the noise in my truck.thanks

Place is a total rip off!!! Stay away

I have paid over $3300 dollars and still not right

Job gets done and done rite!

Unbelievable. bad service . unreliable and unprofessional

Excellent service

Inspection