They knew more than a week in advance that we were coming to look at a specific van for my grandparents, and they even offered to deliver the van more than two hours away. When we got there to look, there were still numerous repairs to be made....so they asked for a couple of days to fix the issues and make the delivery. We paid a deposit, expecting the promised delivery two days later. During their repairs, more issues came up and their urgency to solve the problems was less than satisfactory. After almost two weeks of unresolved issues, we explained that if we did not have it by the end of the week, we would cancel the deposit and back out of the whole deal. They were unbothered and made no attempt to redirect us to another location or business to help us solve this issue of lack of transportation that was caused by their misunderstandings of the vehicle. When they did not have the repairs made in time, they THEN chose to explain that they did not want to sell an inferior product so they would be cancelling the sale....after we requested to cancel it already. Very dissatisfied with their mechanic and customer service. Whats more, when we explained the dissatisfaction, they did not seem at all inclined to make it better.

The service was fast, and they were willing to service the lift without an appointment. The staff is friendly. The restroom was a little dirty, and needed some attention.

Well, Ive needed Gresham three times and everytime I was treated very well. Each time they had installed hand controls on a car for me. I highly recommend Gresham for their service department and other needs too# :)

Always a pleasure to deal with greshams. They are more than accommodating

Dave and Dexter always go above and beyond. Have helped me when it was an emergency. Pleasure to deal with.

It can get pricey, but they do give you what you need!Thanks!

Less than customer- friendly staff.

This place is shady, and filled with; what seems to be, severely rude and unqualified employees that dont care about helping anyone unless it benefits them...

We bought a van for my son a month after we got it we called them and told them the lift wasnt working they made no attempt to help us once they made the sale they were done with us its the worst van weve ever had we live in Ohio so we are just stuck with a van that the lift doesnt work on.

Very courteous

Nice