Ordered and paid for 4 seat cushions online and paid the $30 delivery fee. Only 2 cushions delivered. When I called and spoke with Lance he said they only had 2 in stock and he decided to deliver those without asking me if that was ok. As I dont want mismatched cushions I asked if there is anything he can do to help (like locating 2 from other stores and waive that delivery fee, or refund my delivery fee as I will need to pay it if ordering from another location). He said no and offered no solutions. He said I could drive all the way out to his store in Wixom and maybe theres something they can do if I was there in person and bring the print out of my receipt that they gave me. After my call they adjusted the price as they still charged me for 4. We asked them to come pick up this partial order they had delivered. Still waiting on their decision. Poor customer service and no willingness to work with their customers to resolve an issue. Such a big difference from their wonderful team members at their Bloomfield Hills and Troy locations. Will dispute this charge to my credit card.Lance just called us back. He said he spoke to corporate and that they said they cannot help with our issue. Corporate told him not to pick up the 2 cushions and that we need to drive the 45 min to their store and return it ourselves, even though we didnt approve this delivery. .. Typical Lance.
Huge store. Great variety of decorative items. I love the seasonal section. The reason for the 3 stars is the furniture like end tables and entryway tables is way to expensive for the quality. They are poorly made. HomeGoods has a smaller selection but better prices for better quality.
Great selection of merchandise at all price points. Even though the store was busy, the shelves were neat and organized.
Good prices but patio furniture is put away to make room for Christmas stuff.
Absolutely one of my favorite stores of all time, Ive lost more hours here than anywhere else just looking around.
Large selection of home goods. Store is well organized and clean. The staff is friendly and offered plenty of help.
Aside from being a little chaotic at times (I blame the customers 100%) I love this store. I wish signing up for the emails meant something, but theres really no point.
Fun decorative store with lots of good ideas to decorate your home.
Nice hobby selection, boycott dame as target. They refuse to fly the flag
My first time shopping here a few weeks ago & I was amazed at how much they have to offer. It was a little overwhelming because of the size of the store. You definitely need a day to browse & comfortable shoes! I ended up going back and walked out with a few purchases :)
Nice assortment, fairly clean aisles. Prices are all over.
Make sure you have enough time to shop when you go, the store is quite huge!!! They have everything you need for your home, holiday & outdoor seasonal decor. The wall decor section is close to 10 aisles alone just filled with pictures, frames, mirrors, quotes, signs for every room in your home! Their rug & even lamp shade collections have many to choose from.
Great home decor! Seasonal and everyday decorations and furniture.
Large variety of home decor, decorative items and hard to find items. Its like a home decor warehouse. Has a feel of an ikea with the way things are set up, just not the same directional flow as one. Could spend hours shopping there.
Love this place. So many good things at decent prices.
Huge selection at reasonable prices. Take care to really look at what you buy and inspect for damage as I have found a lot of their items have some. Not that you cant return it if you find damage when you get home, it will simply save you the trouble.
The shelves were virtually empty. Didnt find anything I was looking for. I can usually find a wide variety of livingroom and bedroom decor and sheets. Just plain and simple was all that was there. Very disappointing.
Very big had everything youre looking for
We found everything we need. It is clean. Kind of organized. The checkout was a bit slow.But they have everything from indoor and outdoor furniture, decorations, pictures, lamps and pillows.
Awesome place! Tons of great deals on home decor.
Very nice place to shop, reasonable prices.
Wide selection of rugs with plenty of help around to pull them out and load them (it was a full room rug we were looking for).
Really not my kind of store. It was like targets home section if it was just a warehouse. I probably would have rated it better if the smell in there wasnt so strong. I was in there with my Kn95 mask on for about 5 minutes and the smell of air freshener cinnamon was so strong I just couldnt even look around anymore. Not much worth looking at to buy even the kids stuffed animals the size of my hand was around $20.
Clean. Organized. Some items overpriced. Some of the furniture needs to be wiped or vacuumed. Dirt marks on chairs. Staff is great.
Interesting Store and fun to shop around.
Always a great visit. Could spend hours and lots of money.
Easy online order pickup process and order was pulled very quick! Staff was friendly and attentive.
Clean, organized store. Nice products too.
Huge store with a vast collection of home decor for your home. The collection is beautiful with a good price range. I went today for Christmas shopping and very happy with what I got. The staff is great.
Great place to pick up items for staging the homes we list. In particular, I find decorative pillows, art and curtains
Very busy, had what I was looking for .....all check out were open....moved very quickly
It was my 1st time at any at Home location. It was nice and full of merchandise
Absolutely love this place. It satisfies all your home needs for the interiors.
Good location but the employees dont tend to wear masks at all or correctly, and there are often a handful of people without masks.
Management and staff were outstanding. We were the two gentlemen who helped the guy that fell in the bathroom. The store has so much on our wishlist for our new house. We will be back 100%!!!!!
Purchased a large cream area rug for my living room. It was originally priced for 600., we got it for half the price. Sales persons made it easy for us to arrange for pick up. Love it, and love the every day prices for entire home.
Cool place to look for anything you need for indoor and outdoor
I always love going to the store. I did spend $140 but I got a lot of stuff.
If you love to something special in your garden this is the place
I just go here, because if i dont my wife will beat me.... if your looking at niche decorations this is it. Staff is overworked but friendly. Store is clean. Moral of the story if you dont want to be beat by the wife stop by here and pick her up something.
Found what I was looking for at a great price. Lots of garden decorations.
At Home is my happy place!...there is so much there to shop for.let your creativeness flow...its endless with ideals
I JUST LOVE THIS STORE THEY HAVE EVERYTHING. 😊
Fun store to shop.
They have just about anything you will need to decorate your home. They also have reasonable prices.
You get what you paid for, great selection for in expensive household decor
Our first time there. Wow! Do you have stuff or what. Took us hours to see it all. Enjoyed.
My wife loves the place, as I believe all women would. They do give military discount, but you have yo ask. Got some cool items that everyone I think would like.
Really nice store. They just need more cashiers and registers open. Only 1 young lady checking out guests is really sad for such a huge store and on a busy Saturday. Other than that the products were organized and the store was clean. Just pack your patience for the checkout lines.
The store has plenty there, but the line is ridiculous. My boyfriend and I were just there to return a mirror and they don’t have a separate line for returns so we were stuck waiting in a line that went halfway through the store just to return a mirror. A return desk or customer service desk would make things so much easier because waiting in line for 30 minutes to return a single item is irritating.
Went for a lampshade and they had a large variety of all types! Huge art selection and great prices. It really is anything you need to for your home.
Love this store! So dangerous if you arent going in with a purpose. I always seem to walk out with more than I intended.
Great finds. Lines are a bit during busy days, but worth the savings. Checkout staff are friendly.
They have alot of parking outside to accommodate a large capacity of shoppers inside. This place is like a warehouse of home decor that has been neatly decorated with items conveniently placed, and clean. Lots of easily breakable things in here so watch the kids.
Well stocked
Amazing amount of decor, which seems to mean cheap Chinese-made tchotchkes. It was like walking the aisles of a train wreck.If you like that kind of thing, youll love it. Seemed to be a lot of clearance stuff scattered throughout.
Love all the choices! Very friendly employees. Iwill definately go back!
Got soo many good deals! Wonderful place for me and the girls outing!
Love the items and the prices! The staff was Amazing!!!
My new favorite store
Not enough time to walk the entire store. Its a bit daunting. Did not find what I was looking for at a price I was willing to pay. This store really does have a HUGE selection of everything for your home. Check it out - youre bound to find what youre looking for and probably things you didnt even know you wanted!! Give yourself at least 1-1.5 hours to make it through this jam packed home decor store.
I visited this store for the first time during the COVID-19 pandemic. They were only doing curbside pickup, so we ordered online and were able to pick our items up the same day. Bailey was the young lady we had the pleasure of working with. In addition to being quick and helpful with all of my inquiries, she was an absolute sweetheart! She helped me get exactly what I needed and went above and beyond to resolve a small issue I was having. I will definitely be shopping at At Home again, thanks to Bailey!
Place for decorations, furniture and things you want around your home! Not to bad of a selection just prepare to stand in line!
Great place to get home items at a reasonable price. Keep in mind furniture is not going to be very durable, its inexpensive starter pieces.
This is the big box store for home decor items. Great selection.
Big store full of everything you need to decorate your house
Buggies are to big, cant get down the aisles, cant pass other people have to back up go another way so you miss half of what you want to look at
Its a very big store and has lot of home goods related products at good price
Great prices on decorating ideas. A lot to choose from
Great place to shop, places marked for social distancing and masks required. Not a lot of workers on the floor to enforce the social distancing. The wait in line for checkout was very short, made for a quick trip.👍
Poor service understafed and the staff walking around wont help
Great store with lots of inventory.
Couldnt find the right mirror but still a great store
Nice selection of home decor. Ive never purchased any type of furniture, so I cant say how the quality is, but the decor quality is good for most of the items Ive purchased. They have a huge selection of Christmas decor, ornaments, trees, etc., which is nice around the Holidays. The store is quite large and there are a lot of different, sometimes unique, items.
First time here, its a really big store. Its set up like a warehouse with the metal shelving wide isles not real fancy but they have everything. I didnt even get all the way through it. Will be going back. Masks were wore by all.
This store is huge!! Anything youd ever be looking for is in here. Jamie was working on the floor and was very helpful with many things I needed help with.
Went shopping w/my dadBelieve it or not they didnt have a variety of what i was looking for (one style in two colors, toilet paper stand)But they have an excellent selection of home decor & are reasonably pricedIll Be Back!👍🏼
Nice store but a bit pricey. Furniture is cheaply made from China.
Have only been here a few times but I love it and spend hours in there everytime.
So much variety of odds and ends for your home.
Great place to shop.
Large variety of homegoods. The store is clean and organized, but some products are a bit beat up. Look carefully before purchasing.
Fell in love with this store and the variety of items they carry. Just went for 6 storage baskets for my kids rooms ended up barely being able to push my cart out the door. The employees were very nice and helpful. Will be coming back again.
This is definitely the cleanest and best maintained At Home store that I have been to! They have a great selection of many items and things are always changing. I like this store so much I drive almost an hour to that one and passing two other stores in the process. Trust me you won’t be disappointed with At Home Wixom.
Alllllottttttt of nothing
At home need to restock their shelves
I love this store! So many different types of things to look at. The prices are reasonable, the store is clean and the variety is second to none in my opinion.
Very clean and organized. Easily can find what you are looking for and get inspired.