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Superior Aluminum Installations, Inc.
3005 Forsyth Rd, Winter Park, FL 32792, United States
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Superior Aluminum Installations, Inc.
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Da
Review №1

We had Superior Aluminum convert our Birdcage into a beautiful sunroom. I just cant say enough about their work. They are excellent in my estimation. Right from the design phase to the installation was so easy and met our approval with each step. There was never a time when we didnt know what was happening. Michelle, our designer, was always there to keep us informed. Melissa, our project manager, stays in touch throughout the installation. Our installers, Carl and Tom, were always on time, did excellent work, were detail oriented, and cleaned up after each days work. I would recommend the Superior Aluminum Team to anyone looking for a quality job,

ja
Review №2

An awesome job by the craftsmen at Superior Aluminum. They just put up our new screen enclosure and it looks fantastic.From the plan to the execution they did an outstanding job.But the guys that were really awesome were the installers. Everything we asked them to do they were on it. They were polite, professional and good.I would definitely use them again and highly recommend them.

Br
Review №3

The crew was here on time every day. Kept the project area clean especially at the end of the day. The demolition took a little longer than expected. The erection time was right on schedule. Everything went together easily. See the before, after and inside photos.

An
Review №4

Very happy with Superior Aluminum! We had windows and screens installed in our lanai which has made a huge difference in providing a pollen-free living space. Everyone involved has been professional and courteous. Highly recommended company!

Ca
Review №5

We love our new pool enclosure. Ellory and Anthony with Superior Aluminum did a fantastic job. They worked so hard removing the old damaged enclosure and building our new one like a giant puzzle. Ellory was great to explain the work and answer all our questions. We couldn’t be happier!!

ad
Review №6

Very professional with quality work. Good customer service after install as I asked for downspout to be added and adjusted. They responded immediately and had someone at the house within the week. Both at initial install and adjustment they asked me to carefully review the work and did not leave until I was satisfied. The only issue I had was the timing. They informed me at the beginning that the install would happen 12-14 weeks from the time we received permit...I just didnt understand how long it would be to get the permit and all the work they had to do to get the permit. I still rate them 5 stars because when I began to question the time frame the job coordinator took extra time to explain the entire process and what was involved before they could apply for the permit. Overall, very happy and it became exactly what we envisioned.

Ju
Review №7

We used Superior to do a custom extension to our screen enclosure. They Engineered the solution, Tour down part of our enclosure, poured the slab, Built the room that is open to the pool. It was a great experience and everyone was very professional flexible and the end result was great.

Na
Review №8

This is a outstanding company to work with. They did a excellent job on our Lanai extension. There price was very competitive. The individuals that we worked with were exceptional. Melissa, who handle day to day communication, was a pleasure to work with and was extremely responsive to our questions and needs. She was a tremendous help and asset on this project. Our two installers, G and Stew, did a outstanding job installing our extension. They worked very hard to make sure it was done right. I would not hesitate to have them work on a future project. I would highly recommend this company for your project.

TL
Review №9

In 2012, Superior Aluminum helped us enclose our back porch. They did great work and we’ve thoroughly enjoyed the space. The room has an exterior double-pane glass door that over time clouded up. (There was probably a pin-hole leak that allowed moisture inside the glass). I called Superior and the team researched the situation and reported the glass was still under warranty - 8 years later! Many thanks to Melissa for coordinating this repair. It was a challenge because of repeated manufacturing delays due to COVID-19 but she never forgot about us. If you’re considering Superior Aluminum for a project, I’m happy to recommend them. They stand by their product.

Lo
Review №10

Very Pleased!Superior Aluminum did a fantastic job on our screened-in porch. Everything from start to finish was professional. I had never used a home improvement contractor before, and was wary and suspicious of them. So after shopping around and contacting several of them in our vicinity (Leesburg,FL), I was not impressed with the lackluster responses given.One came by and gave quote on the back of a business card. I asked him to send an official quote with the materials to be used on official letterhead, but did not hear from them again. So I called their office and asked the office to provide one, but still no follow-up. So frustrated, I called another contractor. This one did not have the decency to come by the house, but instead gave a ball park estimate on the phone based upon the dimensions given to him.Superior Aluminum got our attention from the get-go. Michelle Hansen-Courser made an appointment and came right out on a Saturday to meet with my wife and I. She sat down with us, had samples of the materials and fasteners. She looked at the area, gave suggestions, showed completed project pictures, explained design and material options, and demonstrated why Superior Aluminum is superior.We waited another year before we had solidified the decision to get the screened-in porch built. Before we bit the bullet, we wanted more information. We went to the Superior Aluminum showroom in Winter Park to see some designs and to get a better feel on what to expect in terms of design options, materials, craftsmanship, and to see and touch some models.After the visit, the saleswoman Michelle came out again. We downsized the original project slightly to meet our budget criteria, and she worked with us to get it right.A few months later, Superior came and installed our porch. It didn’t take 2-3 days like we originally expected. To our excitement, they built the porch in just one day! Warren, Ray, and Eric were very efficient and professional as they constructed our lanai.Michelle, Mellissa, Jessie, Tim, Warren, Ray, and Eric and the showroom office staff helped to make our 1st experience with a contractor an awesome one!Thank you.

Ma
Review №11

I purchased a screen door from Superior Aluminum doors thinking it would be good quality. After waiting 2 months to get the door, I called to cancel. Mike told me to give him 1 more week, because the door came in damaged. A week passes and he sold me the defective door anyway so I wouldnt cancel. They never returned my phone calls. So 2 months after I filed a dispute on my credit card. The management responded to the dispute stating the door was not defective and it got damaged from my contractor. I dont do business with dishonest companies. The door was even over priced. I got a BETTER door at Lowes for half the price with no defects.

Jo
Review №12

They did a great job on screening in my lanai. It looks very professional and we love it. I would highly recommend them and will use again if needed

Da
Review №13

This company provides great follow up and customer service. We needed a repair on our screen they provided prompt and cost effective service. I will use them again!!!

Br
Review №14

We restructured our existing patio and these guys were awesome to deal with. Got here quickly, provided us with options, followed up, returned calls promptly, did awesone work! Every single person that we dealt with, from the sales people, to the folks that measured, to the man that completed the final template, to the guys that poured the concrete, to the guys that installed the finished product were on time, polite and professioanl and did great work. Cant go wrong here folks!

Ra
Review №15

Tim & Melissa followed-up well and were customer focused. Installers Warren & Rey were courteous, efficient and performed work very satisfactorily.

Mi
Review №16

Very pleased with the screen room built by Superior. Top notch materials and workmanship. Pro-tip, if you plan to run electric for your screen room (for fans, lights, etc) do it as part of the build job not after the fact. I appreciate the responsiveness and how they helped solve a materials issue that was out of their control. But I will say that what made the whole experience so great was Melissa Love who kept us updated every step of the process. Thank you Melissa!

Ja
Review №17

We had the best experience with this company. Their price was less than we expected for a new screen room installation. They use (mostly) their own employees for their jobs. Workmanship and materials were top notch. They kept us informed every step of the way and the job was on schedule. I would HIGHLY recommend this company.

Mi
Review №18

After 2 trips (lost time, lost work) to have a dog door installed in a screen patio door, the warehouse manager was clueless about customer service and commitments. I had them install a whole screen room years ago and that was all great, but for a simple, lost cost, job, they dont care and did not communicate at all. *** UPDATED, With the help of Melissa, I was able to get my job done and now am happy with it. Much Thanks to Melissa for helping out.

Sc
Review №19

Had a great experience working with superior to add a screen room on the back of our house. Like with anything house/construction related theres always a curveball or two, but I can testify that superior did everything they could to make things right along the way! Cant ask for anything more than that. Would do business with them again in a second.

Ra
Review №20

Our old pool enclosure needed to be replaced (tree fell through it) and was recommended I callSuperior Aluminum. They did a fantastic job and our new pool enclosure looks great. The entire team (Brandon, Elise, Melissa and the install crew) made the entire process easy and smooth. They were responsive, prompt, and professional. Highly recommend Superior Aluminum!

Kr
Review №21

I made the best decision to hire Super Aluminum for the creation of our back patio. They were clear,concise, professional and very communicative. From start to finish we had nothing but great service. I LOVE the finished product. It’s better than what I imagined. Thank you very much to your crew and office staff for such a great experience!

Co
Review №22

I wish I could say something nice, but start to finish the project was completed with little skill. I had to ask for things to be redone because they looked so bad and I am having to pay another company to come out and stamp the concrete because it is so sloppy. At the end of the project, I really do like my screen room, but I paid twice what I should have and had to micromanage them the whole way. Unfortunately, I cannot recommend them.

Je
Review №23

Superior Aluminum did everything they said they would do. Carl and Thomas did a great job building the structure. You can tell they are experienced craftsmen. The front office was helpful and communicated well with us during the whole process.

ka
Review №24

Superior Aluminum is a great company. They are very responsive and able to answer all questions pertaining to my project. The work was completed in a timely and professional manner and clean up was great. My salesman Larry was very knowledgeable and again was able to answer my questions.I would refer anyone to Superior Aluminum

Ma
Review №25

Very pleased with the customer service and installation provided by the team. Melissa Love provided updates and replies to questions quickly and efficiently, would recommend the company to anyone.

Rh
Review №26

The staff at Superior Aluminum were great workers with an excellent product. Honest, fair price for the quality you get. Excellent customer service with step by step details from start to finish. Highly recommended.

Mi
Review №27

Superior built a 26x14 screen enclosure in our backyard. Their commitment to quality was evident, in the materials used and craftsmanship of their work. I want to especially compliment Melissa on her responsiveness throughout this design and construction process. I really value the ability to send text messages and get quick answers to a variety of issues. It made me feel like Superior cared about my project and is about the opposite experience of many other contractors Ive dealt with. Definitely sets Superior apart!

De
Review №28

Landscaper bent my security screen door abd Superior was able to realign the door so that it works. I was quite releived that I did not have to replace the door.

Mo
Review №29

Superior aluminum did a great job on my pool enclosure. Everyone who worked with me was very professional and knew their business. They were responsive to a concern I had and it was taken care of promptly.

Jo
Review №30

They replaced my screen room last week. I am extremely impressed with the quality of their work and their attention to detail. Enjoying my new outdoor space!

Re
Review №31

Nate and Marco have done an awesome job on our new shower installation and new toilet. Along with flooring repairs.Very professional and hard working.Left the house each day as clean as it was when they arrived. We appreciated their great work ethic. If any other work would be done in our home, we would request that the job would be given to Nate and MarcoTom and Rene White

Ma
Review №32

My husband and I were looking for a company to install a screen room for us. We spoke with Brandon Hastings the sales person and decided to go with Superior Aluminum Installations. The experience from beginning to end was awesome. Any questions I had were answered immediately. Melissa made me feel like we were their only customer. Everything was done in a timely manner and finished exactly when they said it would. I love the room, it looks exactly like we wanted it. I would highly recommend them to anyone, you will be very pleased with the quality of service.

Ch
Review №33

We had our initial consultation in the beginning of Dec. We decided to screen in our front and back patios using the existing roof cover. The project took a lot longer to get going than we had anticipated, but Im not sure how much of that is Covid related. The whole time we were in direct communication with our coordinator Melissa. She was absolutely fantastic, knowledgeable, and quick to respond, email and text, usually in an hr or less. The team of two men came out as agreed on 3/15 around 9 am and they were done with the front and the back by 1pm. They cleaned up the job site for the most part, but there were some small metal fragments left from them cutting things to size on site, which was easily swept up. Inspection passed with no issues. I even had Melissa arrange for the guys to come back out once we realized the screen door up front wasnt closing all the way. They fixed it quickly, no questions asked. Overall I am very happy with the outsome. Thanks Superior Aluminum!

St
Review №34

We had a screen patio addition. The crew, Warren and Ray were fantastic. Very professional and friendly. They answered all our questions. and explained everything clearly. We would recommend Superior and the crew we had to anyone.

Jo
Review №35

Great experience from start to finish. Melissa is incredible and communicated constantly as the project progressed. The only slow down was at the County level taking forever to permit the job. Once we had permitting, it was great. Crews were all very nice and respectful. Would highly recommend.

We
Review №36

Very professional, prompt and informative. Excellent work, value and communication. Best of all, the company stands behind their products! Highly recommended!

co
Review №37

From the first meeting with Larry Brace to gather estimates for our project, my husband and I knew he was the right person and company to go with. He was upfront and honest, on time, answered all our questions in a timely manner and Exceeded our expectations!!! To speaking with Jessica and Melissa in the office to take payments and go over our project timeline, Superior Alluminim went above and beyond with our project, so much so, we felt like VIP’s because we truly received White Glove service from them!! Our project exceeded our expectations and we have received so many compliments on our patio! I can not thank them enough!!!! Truly 💯 percent satisfied!!!!!

Ci
Review №38

This place was amazing affordable exceeded my expectations I would highly recommend themFor the job very professional easy to get a hold of very happy with the work they have provided!!

Ro
Review №39

I needed to have a shower renovated and I was very lucky to have come across Superior Aluminum. For over a month I interviewed different contractors, and had I come across superior aluminum earlier in the process I could have saved myself so much more time. Right off the bat they were intelligent, respectful and they offered a lot of options for a fair price, and after our first meeting I was ready to hire them.Their installation team of Nate and Marco were fantastic. They went over and above what they were hired to do, and were sure to check with me anytime a question came up to ensure I was getting exactly what I wanted. I cant recommend them enough.

Ma
Review №40

Superior Aluminum employee Stewart came out today to repair my bathroom window I had bought from them. Stewart used CDC guidelines for COVID-19, early arrival, professional, cleaned up after himself, treated me and my property with dignity and respect and provided excellent customer service. Superior Aluminum is a company that others should used for the purchase and installation of their windows and doors.

To
Review №41

Superior AluminumWe want to thank you for working with us to complete our home screen enclosure project. We are very happy with the finished result and the improvement to the overall comfort and living space of our home. Additionally, it was finished in a very professional manner.With much appreciation,Toni and Joe McMorrow

Da
Review №42

Amazing company !!Workers are professionalAnd pay attention to all the details, amazing communicationAny thing that was not right was fixed right awayWould use them again if we do another project!!

Mi
Review №43

Superior was an awesome company to work with for our new roofed Lanai. They were professional all through the process. Melissa is outstanding person to work with through the project. She seems like she is always working and gets the answer back to you quickly.The work is perfect and professionally done. It was a pleasure watching Warren build the Lanai on the hottest days of the year. He was incredible person to work with as well.I would highly recommend them for any screening projects around my house.

Al
Review №44

Love my new Florida room and screened-in patio! I especially am grateful for the workmanship of all of the installation crew and the grace they displayed in answering my questions. This was the first time I contracted for a major home project so I appreciate that the sales, installation, and office personnel were all so professional and helpful. They understood my angst and made me feel comfortable with the process.When good workmanship and good service combine, you have a winner!

Li
Review №45

I will definitely recommend Superior to anyone that asks, our patio enclosure was completed in a timely manner with exceptional service. Thank you for our new room, looking forward to enjoying it for years to come.

Co
Review №46

We recently had Superior Aluminum install a Renaissance style aluminum pergola patio to our back yard area! Everything from superior aluminum was spot on. From drawings, to install the crew were professional, communicated and very meticulous.

Ci
Review №47

We started the process bad. The sales rep lied and avoided us after payment. The different contractors lied and messed up on their areas of responsibility. Measurements were wrong, others had to correct the problems while upset and making us uncomfortable. Our pavers are discolored, they look horrible and have been told Superior will NOT replace them. Very angry people work here, I discourage other from using them. They have a terrible reputation in our area.

Ti
Review №48

The crews were very professional and polite. The work was completed in the exact manner the salesman said it would. Because of Covid there was a back order on the windows but they did a fix until the windows came in. Once they arrived the job was finished quickly. The project is beautiful and better than we imagined. We could not be happier. This is the second house we’ve used Superior and we highly recommend them.

Ba
Review №49

I highly recommend this company; very professional, honest, and on time. Best customer service and workmanship.

No
Review №50

Long time Orlando business that is top shelf in everyway. Trustworthy management and professional installation/service technicians. If your need lies in the area of any kind of aluminum structure, you cant do better than this company.

Da
Review №51

They did a great job on the addition from start to finish, very happy with the entire crew!

Je
Review №52

We absolutely love our new screened in lanai. Superior Aluminum did a fabulous job with making it look like we have an additional room added to our home. The quality and workmanship is superb. Professional staff and top notch customer service.Definitely recommend using Superior Aluminum.

Da
Review №53

I would definitely recommend this company. Just like the name says they did a Superior job. Melissa n Jessica were very attentive from beginning to the end. Stew did a great job, from pressure washing to sealing and taping. Thank you Superior for doing a Superior job!👍👍👍😃

Jo
Review №54

I cant say enough about Stewart. He did an excellent job explaining what had occurred over time and did a thorough inspection and corrected everything he thought might cause issues or concerns in the future. If you want it done right, and explained well, ask for Stewart.

Wi
Review №55

I would like to personally thank the driver this morning who almost ran me over on my bicycle.My quick actions likely saved my own life.It occurred @11:04am at the intersection of Timber Springs Boulevard and Avalon Park Boulevard. You were turning right on to Avalon Park Boulevard North. I am not sure how you could miss me with my 550 LUMEN flashing front light.If you had ACTUALLY STOPPED AT THE STOP SIGN it may of helped. Your blinker may be broken since it was not working. I would recommend getting the blinker and brakes serviced.I had to lay my bicycle down to prevent going under your wheels.There was another driver next to you that witnessed the incident along with another cyclist. At least they were both nice enough to see if I was ok. You seemed to have no issue speeding off. If any of us could have got your plate I am sure the outcome would be much different.I called and spoke to someone who stated they would do something. Highly doubtful.In my personal opinion, the quality of employees reflects upon the quality of work and service. I would NEVER utilize your services nor ever recommend you to anyone.

Ki
Review №56

Superior Aluminum installed a beautiful screened porch at my house. Everyone was super-friendly, from the people who poured the concrete and laid the pavers, the guy who did the final measurements, and the guys who actually installed the porch. Excellent workmanship. We love our porch!

De
Review №57

We are very very happy with all aspects of the job! Bill and Billy were our sales team and explained everything in detail. Melissa was our go-to person and was always courteous, professional and prompt. Our installers were Carl and Tom who took their time and did everything right. Stew finished the job with painting very patiently while keeping an eye on the sky for storms. We will enjoy our hurricane patio enclosure for years to come thanks to Superior!

Lo
Review №58

The team was good - worked straight through days of driving rain to get the job done. Only one item on the punch list, taken care of the following day. No hassles, and got exactly what I asked for when I needed it done.

Di
Review №59

DO NOT USE THIS COMPANY! We lost thousands of dollars. They filed a plan with the city the HOA specifically rejected using an approval from an earlier plan they did not want to build. They delayed for months until we filed a complaint with the BBB. They then came out to build the wrong plan. When I reminded them the HOA did not approve the plan and I would not cross the HOA as one of their supervisor wanted me to. They walked off the job. We had to get an attorney to pull the permit from them and hire another company to correct and finish the work. IF YOU HAVE ANY PROBLEMS WITH THEM FILE THE COMPLAINT WITH THE DBPR, DEPARTMENT OF BUSINESS AND PROFESSIONAL REGULATIONS.

Br
Review №60

My wife and I are so please with the work completed on our Carport addition. It came out better than we expected. From start to finish, everyone we worked with and talked to were so professional. It was Bill in sales, Melissa our project coordinator, and installers Warren, Christa, and Reinier. What a great team. I highly recommend this company!

Da
Review №61

I am very satisfied with the work ethic and professionalism of all of the employees at superior Alum. From the receptionist to the sales people, the tear down crew, the concrete crew, the actual builders as well as the owner Tim.All involved made us feel as if they were working on there own home. Always very considerate and conscious of work environment and quality of work always cleaning up at end of day.I found Tim the owner very open to discussing all and any issues and finding a resolution that works for all. Thats what a good business man does and that is why they have been in buisness for so many generations and years.I would recommend them to anyone looking for a contractor that is honest, fair pricing, hard working and high quality work.Thank you Tim and Superior Alum Employees for making our experience of our new addition an enjoyable and memorable experience.

Co
Review №62

Superior Aluminum is a gold star company. They were professional. Knowledgeable, courteous and committed to excellence. I will highly recommend to anyone wishing to do Pool, screen room or any other aluminum work. They were a pleasure during business with. Coolidge Hargrett

Je
Review №63

Fantastic job on updating our screen room! They painted the base boards to match the color of the house! It looks amazing, so very happy with the work they did!

Aj
Review №64

Superior completed a Sun Room for our house - they did a fantastic job! The overall process was managed very well, especially the hand-off from the sales to the field team. They helped to get through the HOA approval by answering the boards questions. Having a single point of contact (Melissa) throughout the process also helped. I am pleased with the product and the workmanship and would definitely recommend them.

Ta
Review №65

We loved the work Superior Aluminum did for us! Quality job, quick responses, professional expertise and all around nice to work with. They don’t leave you hanging!

ka
Review №66

Superior Aluminum added a SunRoom to our existing Lani. It consisted of enclosing a wall and a concrete extension. From the time we met our Representative Michelle Hanson we where provided all the information about the process and what to expect. They were timely, extremely professional, and utilized all the CDC recommendations when arriving to our home. Superior Aluminum paid attention to every detail and stayed on top of all the permitting inspections. If you are considering a remodel or addition to your home, I highly recommend them. Thank you Tim Orie, Melissa Love and the amazing staff at Superior Aluminum.

Ja
Review №67

Superior was awesome throughout the whole process. We had them replace a screened enclosure and build a roof structure over a 400 square foot balcony that turned out great!! 5 stars for sure!!

Be
Review №68

We have used Superior Aluminum a few times and always satisfied with the work. Their materials are superior and looks fantastic. Definitely recommend!!

Al
Review №69

My husband and I have enjoyed our porch for many years since we enclosed the space with Superior Aluminum’s windows. Recently one of the windows needed repair. We want to thank Tim for not only repairing the frame, but for his shared knowledge of how to maintain and care for the product! He went above and beyond our expectations! Thank you, the Rossum’sJune 23, 2020

Ru
Review №70

If any construction could be called “fun” this was it! From signing the contract with Bill and Brandon to just making the final payment with Melissa, I felt like a valued customer every minute. Every worker was knowledgable and obviously proud of his work, from construction to electrical, to stucco work, so that each inspection went without a hitch. And I will miss texting and talking to Melissa almost every day! If I had a question, she answered it immediately and thoroughly. I highly recommend Superior Aluminum for any project you may be considering.

Ke
Review №71

Superior was amazing - the attention to detail and pride in workmanship pouring a new section of patio, retexturing the patio to match the existing, and building a 38 x 12 screened enclosure was impressive. They also upgraded some of the hardware to ensure the screen would remain stable in the existing concrete wall of my home in addition to reworking the door jamb as they were unhappy the way it looked because the existing wall was not straight. And an all-inclusive package from start to finish as they prepared the detailed paperwork for my HOA approval and ensured my city permits were issued and approved in a timely manner. Highly recommended for a quality job.

wi
Review №72

Before you sign these professionals to a contract, contact me. From peeing 4 ft up on a wooden fence to installing electrical components without grounding to leaving 60% of screws out of a window mounting, the list is endless. They talk a good game, installations look great ... but the very basic quality is lacking tremendously for instance installing a bathroom window and omitting caulking on the side closest to the shower head. Like I said... the list is endless.

Ja
Review №73

This conpany did my home porch enclosure, they were exelent in returning calls and taking action when need it. Also, they did everything in a timely and correct manner. Thank YOU!!!

Vi
Review №74

We are returned customers. We are very pleased with our new concrete project. Thanks to Mr. Andy, Mr. Timothy and his crew we are enjoying our backyard. We are amazed with the punctuality, cleanness and professionalism of all of them Their quality control is superb! Excellent communication always making sure that we were satisfy 100% with their work. Definitely we recommend their business.

Ri
Review №75

We contracted with Superior Aluminum to screen in a 256 square foot front porch with an 6 fort wide retractable, motorized entry screen. The work was completed on time and on budget by a professional team of Michelle, Warren, Joaquin, Tom, Ellery, Billy, Tyler and Larry. Each of the above was professional, punctual, knowledgeable and skilled in both their products and installation. The finished product exceeded our expectations and the overall cost and time frame was less than anticipated. I would not hesitate to recommend Superior Aluminum and their crew to anyone desiring a quality product at a reasonable price.

Br
Review №76

We had Superior come out and do a new patio extension and screen enclosure last year and were very happy with the work. However, now that we are needing some light screen work and overhaul maintenance we cant get a call back, even after months of trying to set up a day and time. At this point, I guess they only care about the big jobs and could care less about service after the job. The crazy thing is, when you call, the recording talks about how much they care about service after the job!PS our sales lady Michele was fantastic and we loved working with her as she knows her stuff and made the choice of picking Superior an easy one. I know she is more dissevering of a company that would stand behind what she sales to her customers.

Ad
Review №77

We had a whole screen structure with an extension roof and the quality and workmanship all excellent. The only complain we have is that we had to wait for a long time which we were told when we signed the contract but went beyond the approximate date they gave us. Otherwise I would recommend Superior as an excellent company. It was worth the waiting!

Da
Review №78

My husband and I can’t say enough good things about this company. The costumer service and the product they deliver are outstanding. We have a rather difficult HOA... they had multiple requirements and half of the time I didn’t even know what exactly it was that they wanted. Also, we had an issue with the inspection from the city, which was the city inspector’s fault. On both occasions, Melissa took care of EVERYTHING. Moreover, the screen looks exactly how we wanted it to and the quality is superior to others. Shhh... Don’t tell our neighbors!

Ca
Review №79

Superior Aluminum was highly recommended to me by a neighbor. I’m glad I had them do my enclosure. The salesman was courteous, knowledgeable and professional. The crew did an awesome job installing and the company president, Tim, was always available to answer questions and keep me posted on progress throughout the process. The quality is super and the finished product is great.Highly recommend Superior Aluminum!!!

w
Review №80

A few months ago I had the balcony of my condo enclosed and hired Superior Aluminum to add windows. They did a beautiful job but as soon as it rained a few days later, I noticed water coming through the windows. I called them and Guillermo, one of the installers (also known as G)came over right away. After determining what the problem was he worked non stop, many times during his days off, to find the cause of the problem and fix it. It was not easy but he never gave up until he fixed it for good. He called me several times to follow up with me and make sure there was no water coming in at all. These past few days was the real test, we had a lot of rain with a lot of wind and my balcony is completely dry, not a drop of water or moisture around the windows. This space is my art studio so its really important to me to keep it dry and moisture free. I am so happy with all the work that was done. People like Guillermo with such great work ethics, honesty, such a sincere desire to do things the right way and who really puts customers satisfaction first are really hard to find. Superior Aluminum is a great company and G is one of its greatest assets. Thank you Guillermo, you are THE BEST!

Ki
Review №81

We hired Tim and his crew At Superior Aluminum of Orlando to convert our screen room to an all season room. The summers in Florida are not for the faint hearted! They can be brutal, sprinkled with some hearty storms! We couldn’t be happier with the results!

Mi
Review №82

Superior Aluminum is an AWESOME company and we would highly recommend them to anyone in need of a sunroom! Larry, our sales rep, came out and provided a detailed estimate for the job. He also coordinated the permits and everything for our project. Their contractors, Warren and Reinier, did an outstanding job on our sunroom, down to the smallest details to ensure our room looked like part of our house instead of an add-on. Melissa was our coordinator and she was phenomenal. Despite the Corona virus, she ensured our project was completed without risk of infection and followed-up on our progress during the entire project! Thanks so much to Superior Aluminums entire team for a job well done!

Ta
Review №83

I cant say enough good things about this company . Starting with Michelle the sales person that gave us a quote she was friendly answered any questions we had . She had ideas about what would be best for the screen porch we needed. The guys that did the installations did such a professional job I was very impressed . Billy that got out permits and the plans and Tim that called with the scheduling . You cant go wrong using this company . I would recommend Superior Aluminum !

Ka
Review №84

We had a great experience with Superior! Customer service rep was top notch; we were pleased with our installlation.

An
Review №85

Superior Aluminum was SUPERIOR from start to finish. From the salesman Chris, to Andy, to the administrative staff, to the fabulous installers... they were all terrific!! They were with us from beginning to end explaining every step of the way and we couldnt be happier. You will not be disappointed when you work with them. They built us a 55x18 screen enclosure with 2 huge picture windows. Its beautiful!

Er
Review №86

We are so happy for every effort from Superior Aluminum and his employees. They did an outstanding job building our screen enclosure and deck.Have no more words for his kindness and professionalism...just a big THANK YOU!!!!

Xa
Review №87

Worst experience and Bill should know how to respect peoples time. Also does the Owner know that to spit in front of customers is not right cause these sales person chews tabacco worst service experience...Disgusting

Ro
Review №88

We had Superior Aluminum replace the old nasty vinyl windows in our Florida room with Absolutely gorgeous sliding windows. I cannot say enough about how diligent and caring everyone we dealt with was. From Larry and Bo who worked so hard to get everything drawn up correctly to Warren and his team who installed it all, and Melissa in customer service. They all did such an excellent job that I have recommended them to everyone who has stopped by to tell us how nice the project turned out. The price was right in our ballpark, the quality of the windows for the money spent is just outstanding! Just seems like I cannot say enough about how pleased we are with the finished project. If youre looking for someone to do your windows in your home or just get rid of those old vinyl/plastic windows these are the people to call!

Jo
Review №89

Superior Aluminum built a beautiful, strong 30’ X 10’ screen enclosure for my home. After construction, I noticed a couple of leaks in the ceiling during some rainstorms. After several service calls, the problem persisted. I contacted Superior Aluminum again and they sent out Andy. He listened to my concerns, analyzed the situation and then diagnosed the problem. (And yes, it was a tricky problem pertaining to my particular home that most homeowners would not face.) Superior Aluminum quickly sent out a crew and did what they needed to do to resolve the problem. Do I wish I never had a leak issue? Yes! However, I give Superior Aluminum a high grade for stepping up and taking responsibility. They are truly a class act company. I’m happy I chose them to build my screen enclosure.

an
Review №90

I called Superior because the roof that they installed although it looks good after two years I see a little leak where it should not be leaking. I was told that the roof is no longer under warranty which is fine I have no problem with that. She also told me that to just go out and look at the roof they were going to charge me a $180 fee. Mind you that is not to fix anything that is just to drive out and look at the roof. I believe that is a ridiculous fee especially when you have other companies inspecting roofs for free or for a nominal price. Which I get it that is time and money. I understand a fee for coming outside but 180. Is just ridiculous.

Se
Review №91

This is a great company. They installed our porch last year and we love it! We recently had to call them out to repair damage done by squirrels. Andy was great. He was on time and replaced the damaged panel. We cannot be happier with the service we have received. Great quality of work. We have recommended them to friends.

Ma
Review №92

This company definitely lives up to their name. From start to finish, they have exceeded my expectations in workmanship and customer service. The quality of their product definitely shows compared to other vendors. My sales rep,Michelle, spent time listening to our needs and offering suggestions and input we had not considered without being pushy. She had a genuine interest in pleasing us. The job was completed in the timeframe I was given, in fact, a bit earlier. The office staff kept me informed of each phase and also were polite and helpful. I have no reservations recommending this company to any one.

Ra
Review №93

If I could give this company a zero I would. Girl on the phone is a fail and acts like a gatekeeper just to have someone come out and take a look at the job that their company did. But she was quick to want me to pay up $180 deposit without anyone lifting a finger and for anything repair related, it was 4-6 weeks out on their schedule. But if I wanted to demo or do a new install, she would be happy to send someone ASAP and told me that if this job would not be at least $2000 they were not going to do anything. What a joke!!!

ja
Review №94

I called Superior for an estimate to screen in a small front porch area of a newly constructed 2700 sq ft home (located on a lakefront with a large mosquito population, so wanted an estimate to enclose the front porch.. few days later I received a call from a rep @ Superior.. She said Prior to someone coming out she stated a list of things I must do prior to scheduling an appt,#1 I must go outside & measure the length width & height of area to be screened in on front porch#2.. I must tell them the size of the kick plate I want at the bottom of structure#3 then I had to go outside & take photos of all sides of area to be screened & email to them#4.. I guess they also wanted me decide the grade of screen I wanted without having seen any screen s samples, (by which to make a decision)In Summation; about 2 hrs later I receive an estimate of $3,800 + $285 permit fee(After a $500 coupon$) leaving 3,300 plus $285 permit feeKeep in mind a cost of about $4000 To screen in a porch only of 2 sides 10 ft highApprox 18 ft long& one side 5ft deep a Simple L shape With one (1) 36” wide screen door installed.. that “price is outrageous “.. today I contacted Builder to get The Name of Aluminum construction Co who installed the back porch which is same L shape but slightly larger.. His Invoice was for $1,034 plus the Permit fee.. I will be calling him tomorrow for an estimate for front porch along with the 2 Estimates I already have.. the company who I was sent a pdf of the quote wasFor a16 “ kickplate & 20x20 Screen was used to better keep out mosquitoes on the lake**I would be great if Superior Aluminum would place On their website the fact They require a minimumCharge of $2,500 on any project & I stated that later in an email to themBecause it was a waste of my time & theirsI didt think the project would be over $1800“Ed’s Aluminum construction” in Orlando was the The company who installed the screenedOn my back porch in July of 2019 for $1034 plus the Permit fee..***so judge for yourself get more estimates )definitely) if you plan to use Superior AluminumFrom superiors initial price of $3,800 vs Ed’s Aluminum price for almost identical job for $1034+ $100or so for the PermitGood Luck.. if you plan to use Superior getting excessive pricing especially on a small job with a minimum of $2,500to decide the

Su
Review №95

We are very pleased with product and service. Superior replaced a 52x9ft awning ripped by Irma. New roof system solved many issues and looks beautiful. Installers were competent and tidy. Very pleased with overall result. Would definitely recommend product and service.

Ta
Review №96

Thank you for an amazing job! Exceptional customer service ... from people who treat you like family. My kids were a little rough on one of the enclosure doors. Called to schedule for it to be fixed.. the owner personally came by to fix it THE SAME DAY! Two enthusiastic thumbs up.

ab
Review №97

Outstanding work and excellent material quality. The personnel are very professional and caring. When they found out that I am a disabled veteran they showed gratitude and respect toward our military. When I called them for a service request their response was exceptional. Great company. GOD BLESS YOU.

Bo
Review №98

Had a great experience with this company. They communicated well and made sure to meet my expectations. Appreciated the level of support I received from all members of the organization.

Am
Review №99

We had them add on a porch with a roof and then screen in the entire thing. Was a mid size job. The process was grueling. The salesman Matt was amazing and was my only saving grace through it all. Their office couldnt ever tell us when someone was coming or what day we were on their schedule. They failed an inspection which put us behind. The entire process took over three months. I would not recommend them to anyone. Very unorganized. The finished product looked nice but.... so many things.

To
Review №100

From the beginning I was kept in contact with before each step took place. From the permit to install thru inspection, they kept me informed. Customer service (Amanda) is very kind and assisted in answering any questions, making the transaction an easy one. The installers went above and beyond to make sure the job was performed satisfactorily. They even fixed my screen door that was installed incorrectly from another co. who sold me windows. IT LOOKS GREAT. AWESOME WORK GUYS! THANK YOU!

Information
100 Photos
100 Comments
4.2 Rating
  • Address:3005 Forsyth Rd, Winter Park, FL 32792, United States
  • Site:http://yourscreenroom.com/
  • Phone:+1 321-214-6122
Categories
  • Patio enclosure supplier
Working hours
  • Monday:Closed
  • Tuesday:8AM–4PM
  • Wednesday:8AM–4PM
  • Thursday:8AM–4PM
  • Friday:8AM–4PM
  • Saturday:8AM–4PM
  • Sunday:8AM–12PM
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