We are still waiting for a part on my daughter’s car to be installed. Was told a month ago the ETA for the part was sometime in July, then was told they don’t know when that part is coming in. We were able to take the car while we waited for the part because a paint job had been done in the rear part because of an accident. But we still paid in full with insurance money. Was not given an option to leave a deposit. We continue to call asking when part will be in, they do not follow up with customers. Had to call and leave message then call again to get a hold of someone only to be told my daughter would be called when the part gets in. They are not able to explain where that part is, because it’s on back order. Didn’t give number of manufacturer of part so we could personally get an ETA from them. Honda recommend this place but wouldn’t recommend. Did good with paint job but poor job with customer follow up and keeping them up to date. We just want to get updates, it’s already been a month. That’s poor customer service!

Had my car in an accident where the other driver was at fault!!!! I contacted Maitland Auto Body, referee by Honda Holler. Their team, Courtney at the front & Calvin at the back, had helped to make this whole experience as smooth as it could be. From their welcoming customer service, & directly working with the insurance to their clean & professional auto body work I must say that I highly recommend using them!!!! Thank you!

Simply the best. Honest, professional and I actually felt my car looked better than it did BEFORE my accident. Staff was wonderful; called to update me on status and project a respectful confidence in their work. I too felt confident that I had chosen the right shop.

If you need auto body repair, this place is going to take good care of you. I rarely write any reviews but I have to give a thumbs up for this place. Calvin is the man you want to talk to, such a gentlemen who is humble, patient, and responsible. Unlike some other places I’ve been dealing with where they think they know everything (which they don’t), Calvin WILL listen to the customers carefully. He literally executed every single request I had in a timely manner and the results turned out perfectly. This review might only represent my personal opinion, but I am a real car guy, a Porsche 911 owner and also a Mazda Motorsport racer who’s really picky about details and precision. And it turns out I literally have nothing to complain with this place. Straight 5 star hands down.

I️ had a great experience, Calvin was very polite and professional and I️ probably would have shopped around if it wasnt for him. The work was quick and he even offered getting me ride back home.

They did a great job on the car doesn’t look like it was in an accident at all and love their customer service

The employees are polite, but their work is shoddy at best. They had my car for almost a month for repairs following a collision. A few days after getting the car back I had to return it to them as they put the used wheel bearings back in, and they had to be replaced. They also failed to properly reinstall my engine splash guard and it started dragging the ground. Not to mention the hood wasn’t lined up properly, and they broke some of my clips for my lower bumper cover trim. The worst part is I followed all of their post care instructions for the new paint job, but about a month after they finished it the new paint began to bubble and peel. Had I not moved to a new state I’d take it back and make them fix it. If your car requires a paint job, RUN!!!! Next time I will take my car to a Ford dealership with a collision center. I would never recommend them to anyone.

Took my car in to be repaired after being rear ended. They kept me up to speed every step of the way. The car looks great! Not only did they repair the damage, but they detailed it as well. I definitely recommend Maitland Auto Body to anyone looking for a repair shop.

Excellent job of repairs.

The shop was excellent everyone was nice and did a fantastic job. They called me and kept me informed and returned my car back to its original brand new state. Filled my tank and cleaned the engine and inside. Told me if I ever had any problems come back no questions asked. I would recommend to anyone whos in need of repair, GOD BLESS these young gentlemen.

I had both of my cars in for service this week and NO, one did not hit the other. One was a smash-n-grab on a window and the other was a bicycle to the quarter panel. Both in and out in a timely matter and look like nothing even happened. Excellent job! Walking distance to Enterprise car rental made it easier then ever. I hope I never see these guys again but if I need body work done I will definitely take it there.

Had to bring vehicle back several times as they missed things during the repair.They painted my vehicles front end as part of some body work done following an accident... They left a cap off while painting resulting in the car needing a fluid flush. Had to do it same day at Mazda service center down the road, their mechanic even saw the green paint inside and said it wasnt there fault.Also, aside from the paint job causing unnecessary damages, its also the worst paint job Ive ever had in any vehicle.A couple years later, and the work they did is the ONLY paint on the car (factory or new) that has peeled and worn... Cant really say their work is of quality, and thats a shame... They were initially very friendly.

They did GREAT work at a fair price. Could not be more pleased. Calvin is very conscientious about getting things right.David Levins

This has been the best body shop I have ever been to. Extremely friendly and professional staff, they are very honest and upfront about the pricing, the pricing is very fair, and they do amazing work and really seem to care. I would highly recommend them to anyone looking for a good and honest body shop.

Couldnt have had a better experience. Friendly and helpful staff (thank you Amanda!) - very communicative with every step of repair. What started as a stressful situation, the crew at Maitland Autobody on 436 helped make the experience of car repair a good one. Parts arrived when they said they would - and car was finished ahead of schedule. Would go back & recommend this business. Enterprise Rental is next door in same plaza which is very convenient.

Great people, great price to repaint my door handle. Paint was a perfect match. Will be back if ever in need of bodywork.

Theyre good but the decal guy doesnt follow up his customers.

Really good work considering the damage that my car had.... there was a whole in the roof of my Lexus caused by a small steel crow bar that fell off a truck in front of me on the 408. The repaired looked awesome when they repaired it, but the car needed additional buffing of a few swirl marks that were overlooked.... no big deal... when these got done is was perfect... the paint matched perfectly.

A job that should have taken 2 weeks, became nearly 5 weeks do to poor planning on the shops part. I was never contacted first, but only if I called them first to ask why it was taking so long. They installed fog lights in my bumper as part of the job, leaving a VERY conspicuous bright purple wire lying across the engine and splicing the wires with huge orange wire nuts (the type used in residential construction). And to top it off they completely forgot to put all of the lugs back on the wheel that was replaced.The paint on the bumper was good, but the rest of the job was mediocre at best.

This is horrible shop they had my truck for over 2mos and still did horrible job. They act real nice at first but they move very slow the work they did they charge my insurance company over 4K worth work and I dont see anything they did. Beware stay away Manger Joe is straight Crook he has no idea what he doing but will try to pretend that he has all this experience but I checked on him hes been fired from every auto shop for half ass work!

Been there too many times. They do great work !!!

Very friendly. Chile Reno is not breaded which I love and is hard to find.

Horrible customer service and horrible work. Wouldn’t come here again as last resort for any reason. Horrible straight horrible!!

Good auto service and good customer service. Sent car in for repair and they had it done within the week.

Always do a great job.

Very opset with the shop. Might update review, depending how everything turns out. 😬

I took my daughters Honda Civic in to get the splash guard replaced, and they had me in and out in 30 minutes.

Great people who know how to fix anything

Great customer service 👍👌👌👌👍👍

Good communication

Im still waiting for an appointment, and that they will call you and nothing, I went and spoke with Mr. Calvin Taveras, I have already made 3 calls for an appointment and they continue with the same answer, they will call you and the call never comes, it really seems to me that it is a lack of respect and bad customer service, I thought they were the best, but really the best are those that satisfy the customer with good service, that is also quality.

Excellent atention