user
Walmart Supercenter
3475 Pkwy Village Ct, Winston-Salem, NC 27127, United States
Appearance
Walmart Supercenter
Comments
Te
Review №1

Theres not a time I go into Walmart superstores where Im highly disappointed. Theyre only a very few employees that might go out of the way to help and if youre one of those few and read this thank you for going above what your job title expects you to do) but most wont because they dont like doing the job theyre doing and often make it known by their unfriendliness. Every time I go in to Walmart Superstore just a list of maybe 10 items I walk out with less than half because they dont have them on the shelf and this was before all of the mess with frights being left at the ports with no one to unload. Walmart is showing more and more they dont want to serve the customer, seeing as they have all these registers that could be open and they keep one open in a Superstore and have the express lines where many of the employees stand watching you scan and bag your own groceries. If there was another place where I can get my items that only Walmart has I would because theyre about the worst company when it comes to customer service, friendlines and cleanliness!!!

Un
Review №2

Always crowded, but great place to shop.Needs security on the outside. I cooked a graduation meal for my mom and it was delicious. Made a red velvet cheesecake cake for her dessert and omg. Thanks Walmart.

Ch
Review №3

The Tire at this location is the worst. There seems to always be a wait no mater what time you arrive. They open at 9am I get there at 9:15a and had to wait 10mins before someone even acknowledged me. I purchased tires and wanted to have them put on my car but I was told that it would be a 3hr wait with only 2 cars in the garage and that I shouldve made an appointment The employees dont make you feel as though youre welcomed they make you feel more of a burden to them!

Jo
Review №4

This is a fantastic Walmart location right off Peters Creek parkway in just south of everything in Winston-Salem North Carolina. They have some of the best selection of any Walmart including a full 🍅🍖🥖 grocery, home and garden, paint, kitchen and bath, electronics, toys, pharmacy, and more. The store also feels very safe with ♿ handicap accessible parking, restrooms, and entrances. The staff here are friendly and there are plenty of scanning go checkout options. This location also has a Murphy USA gas station.

Sa
Review №5

Cashier awesome(she deserves 5 stars), but the store on Peters Creek needs to add more cashiers to registers. 2 Registers opened 5 or more deep (not cashiers fault) and 1 person working cashiers at self checkout and there was a line waiting of 10 to get into self checkout. More cashiers at register will alleviate this issue!

Do
Review №6

It was a good shopping experience the store was clean, and the cashiers are nice give them a applaud for their hard work its not easy work in retail stores. Walmart is my #1 retail store they have the market for now. I love shopping their they are good for consumers of all types.

Mi
Review №7

Ridiculously long line and the cashier didnt want to allow me in her line once her light was off...once the manager saw that nonsense she made her open her line up!!!

Ka
Review №8

October 9,2021I have been calling this store since 3:00 (it’s now 3:30) to check on a grocery order which was scheduled for delivery between 12:00 and 1:00. (It’s 3:30). I got an email saying it’s been “delayed”. Their help line (hah!) said it should be here by close of business (8:00). If I need additional information call the store…… Yeah I’m on call #5 and it rings a long time and disconnects. Great prices, great selection, service? REALLY TERRIBLE!Update 9:00 pm still no delivery, still no contact. Have called several more times no one picks up!

Ji
Review №9

I found that Walmart has a lot more than you think and it is available ordered online and delivered at the store with free shipping.I usually wait a day after the order is confirmed delivered to the Walmart I chose so the order will be in the room where online orders are kept.The staff are very friendly and helpful.And prices are very good too!

Do
Review №10

Showed a microwave for $65.95 online. Showed that it was available. I also went into the store and it scanned in the app for $65.95. Got to the register and it was $86. I called an attendant. She said that was the online price. Ordered online and paid and the order was canceled for being out of stock. Checked the website again...boom still available and still $65.95. I feel that they do not want to honor their online prices. The app and instore scanning are the same...but Walmarts registers are way off. Gonna take a long break from Walmart. Their prices are just as high as anywhere else...so I may as well buy quality than wasting my money at a place that doesnt even honor their prices.P.s. they also need to work on hiring people to corral the buggies. Hardly any parking or buggies to use due to people leaving them sprawled all over the parking lot.

Jo
Review №11

Enjoy the shopping.staff dont smile.a certain Wal-Mart always dirty from outside and in store

Ke
Review №12

We go here every week, but inevitably certain shelves are bare. Some of the associates are pretty nice.They usually only have 2 or 3 full checkouts, as they must have a staffing issue. We prefer an associate as one would need to come anyway due to our purchases.

La
Review №13

They were clean per usual and they have everything that we need of course. I just hate that they are no longer 24 hours which i do not understand considering they were never usually crowded too much after 10 pm really. Walgreens is open GET ON BOARD walmart. I went in with my daughters to get lunch boxes and ended up getting things that we werent supposed to be getting. Walmart has stepped their game up in a major way when it comes to clothing. They had me picking up stuff that was super cute that I didnt need. They have definitely come a long way

Rh
Review №14

Nice and clean and many different options then other Walmarts in Winston Salem

1M
Review №15

Its best to go to all Wal-mart stores before 9 or 10 am before the crowds buy up the most popular products or youll be leaving mad

Je
Review №16

Its pretty great. There is all kinds of places nearby, so if for some reason you cant find what you are looking for there you can usually find it close by. Also the people are pretty friendly there, both customers and employees. 😁👍

Jo
Review №17

This store is going through it. They cant get enough help over the crisis we are going through. They have gotten a little break and other Walmarts have came together to help.Its really remarkable I believe over half the workers were from another division. Im sorry, but if thats not caring then Ill quit doing all I love.Anyhow I give them five stars just on that. Not to mention how friendly everyone is and all the other positive things.

Ke
Review №18

This is one of the more well-stocked Walmarts. I found a few items that I hadnt seen in other Walmarts of the area! The shelves and Isles seem to be well cleaned and maintained. Several Walmarts in the Triad area seem to be going to self checkout with limited regular cashiers and they have gone to hiring monitors to watch the people check themselves out. Also price checking scanners throughout the store soon to be disappearing which offers less convenience for Price verification of items!

Ch
Review №19

This Walmart location is filthy dirty. The parking lot has litter all over with buggies everywhere and a broken cart corral that is sticking out in a lane where a car can hit it.Inside the store is just as bad. The self checkout area is disgusting. The scanners have smears of milk on the scanners.I understand the consumers are for the most part to blame, but, this is where management needs to step in and assign someone reliable to be cleaning constantly. I will not be back in this store. They can learn something about cleanliness and courteous employees from the Kernersville store.

Se
Review №20

All Walmart stores sort of utilize the same product display configuration, with some differences per store. With the so called disruption of distribution from manufacture to stores some items are in short supply depending on the location of the store. Not Walmarts fault but manufacturers using the so called distribution disruption to inflate prices.

ch
Review №21

Literally the worst Walmart in Winston-Salem, NC. I tried to get the attention of the woman working in the back of the bakery 3 separate times, she saw me because she made eye contact with me and then rolled her eyes. After 20 minutes, and realizing I wasn’t leaving she finally said in the rudest tone “can I help you?!” I said yea actually I need some writing on a cake, and she told me that they didn’t do that. I told her that I know for a fact they they do, and she said oh well the person who does it isn’t here. ??????? Okay Walmart. Never coming here again.

oc
Review №22

Amazing place to shop. Like a bed, bath and beyond except better!

Te
Review №23

Very poorly stocked. Several things not available. Store was in total disaray. Had to go to another local store to get things as simple as Zesta Crackers.

Lo
Review №24

Friendly pharmacy staff even with long lines. Quick process. Always willing to help you with any questions you have.

De
Review №25

Accessibility excellent. Not enough cashiers. And check behind them, make sure they scanned all items. They seem to miss alot.

Na
Review №26

Usually clean and well stocked. Only issue Ive had is the lack of cash. Meaning I cant get cash back if I need it, or even pay with cash. But its Walmart, we all know what it is at this point.

jo
Review №27

Great customer service,always up to date with inventory/merchandise.i shop for work cloth and always have my size.

Ka
Review №28

BE SURE TO CHECK YOUR DATES ON YOUR MERCHANDISE! ONCE AGAIN, I HAVE GOTTEN SHORT DATED SALAD - DATED TODAY! ALSO, THOUGH IT WAS CLEARLY DISCOUNTED, I WAS CHARGED FULL PRICE!

St
Review №29

Overall, great experience. Love Pickup service. No more navigating crowded stores or long lines.

Er
Review №30

Made my exchange hassle free. Thank you customer service.

Tr
Review №31

I went to Walmart to search for a dresser and a desk; there was a representative named James was so helpful in getting prices for items and receiving clarity on how the furniture assembly process works. James was patient, kind, nice, and helpful!

Bu
Review №32

Mediocre walmart. A little messy. Not well stocked. Could be better with a better management team.

Ch
Review №33

I always like shopping early in the morning and the stockers are accommodating. I try to be extremely polite and not disturb them too much. They are willing to check the back for anything not in the shelves as well. Don’t mind wit he friendly staff like this!!

Zo
Review №34

So so super busy. We had a hard time just walking around and it took us close to 45 minutes to check out. They had a good selection though. The cashier was also quiet slow.

Da
Review №35

Young lady in Electronics was wonderful and patient in helping me figure out which monitor i found online verses in store

Da
Review №36

A mess of a Walmart tho the main one i go to. Frequently out of items and its rare to find anyone to help you, much less have knowledge of what you seek. Ive been to much better... but Ive also been to much worse. At least its fairly clean.

jo
Review №37

Worst Walmart I’ve ever been to, I’ve had cashiers that could not even count the money I handed her. And this last time I had done a pickup order and get there the worker loads $300 worth of groceries on one side of my vehicle, crushing some stuff, and could not even fill my whole order, they even forget the milk that it shows I paid for

Ke
Review №38

Really busy but fair pricing good service

Co
Review №39

I am frequently at this particular store. And as such I can tell you from many past experiences....For the most part, all the employees are generally very helpful,. With the exception of the Electronics Department.The Employees in this department are, simply no other word, LAZY !!And often quite Arrogant and Disrespectful. I dont know if its because they are aware of how much we NEED THEM when we have an Electronics related question or issue. And the fact that NO OTHER Store Employee, save perhaps the Store Managers.I am SERIOUSLY DISABLED, with a rapidly decreasing loss of my Eyesight. This said on SEVERAL OCCASIONS, I have asked for assistance with reading small print on packaging. I boldly have the nerve to, of course politely ask you to wait a minute, as they continue on with their conversation. Directly in your presence, they leave you standing there while they gayly recount thejr, idk say... Weekend Escapades. Not for minute or two, not until they finish a sentence or paragraph. They ramble on for MINUTE ON MINUTE MINUTE, ADNAUSEUM....(infinity).If you try to EXTREMELY POLITELY ATTEMPT to get their attention or Break into their conversation....The VERY RUDELY tell you basically,Ill be there when I get there !!One time I attempted this saying, Excuse Me Please, only to have My words viciously tossed back as EXCUUUUSE ME, MADAM !! Then very disrespectfully turned their back to me, and continued on with their conversation.When I was finally waited on it was by Another Employee that had been helping someone elsewhere in the Department.This Store is Famous for nearly ALWAYS OUT OF STOCK on many, MANY items.You know...The ONE THING that you went there for....Finally, I simply must add that they GENERALLY HAVE SOME TRULY AWESOME CLEARANCE pricing throughout the Store.

Re
Review №40

I doubt every thing Ineed. Adked a few people that worked there. Very friendly.

Do
Review №41

Great, on the 1st of the month and no lines no waiting @7:30PM

cr
Review №42

I love Walmart supercenter because it has everything !God bless the Owner and staff !

In
Review №43

Usually better service but the last time I did a pick up grocery order, they gave it to someone else and never gave me a refund. Horrible management.

Br
Review №44

I Love Walmart They Always Have What I Need & If Not I Definitely Recommend Buying From Walmart.com Shipments Come Quick & They Products Are Never Damaged When You Order Offline!

Co
Review №45

Would be nice if they had more than 2 registers open at all times.

Li
Review №46

Its Wal-Mart, so -1 for that fact. But when my dumb self forgets to pack a prescription med on a trip and my pharmacy will charge me $357 because insurance wont cover a refill so soon, Walmart and $25 will see me through. Yeah, not the best-performing med as its an ancient formulation, but (much!) better than nothing.So, as Wal-Marts go, its not bad: reasonably clean and well-stocked, and employees try to maintain professionalism even when customers are becoming physically threatening. (I couldnt do as much.) I was able to find meds and a salad-to-go and checkout lines moved quickly, allowing me to minimize time spent in a super-sized nightmare box.The parking lot must be thoughtfully designed as I have never had an issue driving in it, and the parking lot sitch is what keeps me from actually shopping in a Wal-Mart unless its close to a life/death circumstance.So, good visit, but lets hope visits there stay rare for me.

Mi
Review №47

Dropped off the car TIRE service around 8 AM. Not busy at that time. Auto service rep named Chris took info, checked all tires for air. Went shopping came back car parked curb side and tire change complete with smile and courteous. JP dabady.

Ge
Review №48

The money center is never open u have to go to service part so i went to service department to put 900 on my card and the worker miscounted my money saying i was 20 dollars short...people i suggest u count your money out to them! Because they dont care they dont check for money being stuck together!

Pa
Review №49

Hire some cashers and maybe the lines want be long... Clothes quality for plus size is looking cheap...

Ja
Review №50

For a Walmart store this is fairly clean and well stocked. Busy hours would benefit from more cashiers.

An
Review №51

Went to the optical part for a copy of a prescription but beforehand called. Was on wait long enough to drive there which was 25 minutes. Staffed asked same info since all files are hand written then there was a cost involved for obtaining a copy of a prescription I paid for. Last year for this part of Walmart

Do
Review №52

I had a great time. Wal-Mart Reps were great helping me get through with my shopping. The cashier left as several customers were approaching. This frusrtrated quite a few of us customers. That employee could have done better.

Ju
Review №53

They advertise great pay but cut half their employees. Only one register open throughout the day. Want a product you know they have? Nope. Literally some of the laziest people Ive ever seen. Management groups just stands around blocking isles. Online packers block the isles, and when you say excuse me they look at you like youre inconveniencing them by simply shopping here. As a district manager for a company customer service starts with management. Get your act together.

St
Review №54

Cant go wronge with walmart. I love the new idea of ordering groceries online thru the walmart app and picking it up at a certain hour where walmart staff delivers all your groceries into ur trunk of your car. Who ever invented this idea u get 5 stars. Bc u saved soooo much time nd money💯

Tr
Review №55

This was one of the worst WalMarts I have shopped in recently. Plugging merchandise in places that posted the wrong price was extremely common. I was going to purchase 8 additional items and of the 8, 7 were priced higher at the register and 1 was actually a lower price. I ended up only buying a couple of things. You lost my business. I will go to Dollar Tree where I can trust the prices.

c
Review №56

Like stopping here. Its better than the other Walmarts.

Sh
Review №57

Need better checkout procedures. Definitely dont visit if in a hurry. Friendly and attentive staff. Just need more employees so lines arent always long.

Ar
Review №58

As usual, it was busy but manageable. The prices appeared higher than normal but there was great quality control and customer service.

Ji
Review №59

We stopped by the Walmart Supercenter on Monday September 7th and I was surprised that we only saw 3 employees, the shelves were not being stocked and unfortunately, the floor was dirty. It looked so sad 😭

Tr
Review №60

Very busy(to be expected day before Halloween!!) But employees did not ask anyone if they needed help and one employee doing the online shopping pushing a cart was behind me in an aisle. Our area was empty so she could have gone around, but instead got right up behind me and kept staring until I moved over. Then gave a dirty look as she walked by.

Fu
Review №61

This location is usually good for quick in and out. Had no trouble finding the items I needed at the time and able to checkout relatively easy. Store layout is good but it seems this location does not prioritize cleanliness or organization. Many sections of the store look understocked or have not been maintained regularly. (i.e. items scattered throughout the isles, lack of fronting and facing, items in wrong locations) Otherwise this location is adequate for gathering necessities.

Ja
Review №62

Great Walmart. Helpful Employees who wanted to make sure I found what I was looking for.

Mi
Review №63

Its your basic walmart . Does have a great selection of housewares and toys. Employees dont have extreme attitudes

He
Review №64

Not sure if they have a mask rule. Some people are not wearing masks.

Ja
Review №65

As usual, If you know how and what to look for, Walmart is the best, period.

Ki
Review №66

The staff was friendly and helpful but they didnt have any of the self price scanners. The associate said they took them out but I could go online. Walmart needs to realize that not everyone has the ability to do this

El
Review №67

Great customer service better variety in store than online great experience here

Mi
Review №68

I like this place. Products, prices and people are very good l wish it were closer to home.

Ar
Review №69

Good customer service. Had everything we needed.

Da
Review №70

Hot girls sometimes, I mean its a hit or miss here really. Other than that its a decent place to shop.

Ja
Review №71

I love Walmart but they Definately need more cashiers!

Cr
Review №72

Its good just like every other walmart

Ja
Review №73

This Walmart is good. There store is one of the cleanist Ive been in. The shelves sometimes are empty.

or
Review №74

Sold me a wired controller with no wire. It was marked down but no indication that it had no wire aka non functioning. Dont price match THEIR OWN WEBSITE. serves me right for shopping at welfare walmart

Sa
Review №75

I mean meh its Walmart what u want me to say here lol some people are nice and some are rude but it has been clean when I went

Ja
Review №76

Pleasurable just watching fat people shopping 🛒😅😂😀😂🤣

G
Review №77

Walmart has each and things you need.the workers are nice and steady on working and doing there jobs

De
Review №78

OMG What a STOREAbsolutely love it.Everyone so helpful

De
Review №79

So apparently there was an altercation at the store. The shopper felt he was being discriminated against from his race. They proceeded to kick him out then started high fiving each other. The Manager walked by me and i overheard him stating about how unbothered he was by the whole incident. Not really a good look to me but im sure they could care less

De
Review №80

Like most Walmarts..good place to shop but poor customer service

mi
Review №81

Shields not shocked. Out of every day products. Not enough cashiers. You do not pay me self checkout. Sorry just being honest. Ps. You removed all cashiers from your neighborhood store in Clemmons. I will not shop there anymore.

Cu
Review №82

Clean store. Great Cashier with good attitude. She made my day.

Kh
Review №83

Had an issue with a barcode scanning at the self check out. Lady standing nearby went and got me a new one 3 times before it worked! She was great. But 95% of the time it always feels like your being harrased but not intentionally. They must be robbed so much, that they have the staff doing things they dont get paid for! Let us shop in peace and get our goods. Check us out at the door and let us be.

Wi
Review №84

Its ok but crowded parking lot on a daily basis.

Ty
Review №85

Great prices and they always have what I need.

Ju
Review №86

Too crowded no mask being warnDidnt feel safe at all

He
Review №87

Well stocked and plenty of lanes open.

La
Review №88

My favorite place to beIt never disappoints me ☺

Gl
Review №89

Larry at the front was exceptionally rude. You watched me check out and then yelled at me like sone teenager trying steal sonething.

To
Review №90

Clean well stocked store. But like all Walmart stores they are forcing you to self checkout. They had 3 regular registers open. What a pain.

Gi
Review №91

These stores are just getting bad. They have the same old stuff at high prices. I wish someone would put up another store to compete with them to keep them in check.

An
Review №92

Need more assistance. More lines open. Or for god sake open the scan and go lines too. Ridiculous service. Machines in self checkout always malfunctioning. Bags low. They have 2 lines open. And the rest self checkout. Scan and go lines always closed. You would think all the money Wal Mart make they could make some changes by now. None of the drink machines work outside. Carts are worn out and falling apart. The seatbelts for the kids are missing or broken. It is always like this 24/7

St
Review №93

Be glad when retail can be fully staffed. Worker shortage is hurting the quality of service.

Br
Review №94

Wide variety of products. Employees are not super friendly or helpful. Can get frustrating

Su
Review №95

Went to pick up groceries. There were about 5 cars waiting for pick up when we got there. After a few minutes a woman asked approached us for the name. She told us that they were behind and it would be a while. We passed the time while on our phone. About 40 minutes later, I realized that all of the cars around us were new ones and everyone was being served but us. We called the woman over and she made an excuse of some sort. Then another person helped the lady beside of us who just pulled in. I said something to this employee. 55 minutes in all, it took speaking to 4 people to get our pickup . Poorly managed store.

Re
Review №96

Horrible ezperjnexe trying to return an item with the customer service department.

St
Review №97

Terrible not enough cashiers. Almost a riot. 2nd time this happened.

Pa
Review №98

Fantastic....Compared...Super nice ppl 👌Caring...Give Back

Ri
Review №99

Was very busy. Good for what you need items but if you are looking for Specific items suggest using the online app And ordering

Da
Review №100

Automotive Dept. Should be closed down. Totally useless use of space. Yesterday, pulled up and had to walk all the way around to front entrance, then when I get back there to buy a battery the person there said all the techs had to leave for a family emergency... put up a sign for customers next time. Today I return, after calling the dept. 3 times and letting it ring forever, no one picks up. I pull in and go in at 5:15pm, I finally find someone to help me only to find out that they stop working after sometime before I go there, even though sign outside says open till 7pm. A battery swap takes all of 10 minutes. I will never do business with this department again. I had problems with them several years ago for a quick oil change. and hoped they had gotten better with time. I wont make that mistake again.

Information
100 Photos
100 Comments
3.9 Rating
  • Address:3475 Pkwy Village Ct, Winston-Salem, NC 27127, United States
  • Site:https://walmart.com/store/3626-winston-salem-nc
  • Phone:+1 336-771-1011
Categories
  • Craft store
  • Clothing store
  • Department store
  • Discount store
  • Electronics store
  • Grocery store
  • Home goods store
  • Sporting goods store
  • Supermarket
  • Toy store
Working hours
  • Monday:7AM–11PM
  • Tuesday:7AM–11PM
  • Wednesday:7AM–11PM
  • Thursday:7AM–11PM
  • Friday:7AM–11PM
  • Saturday:7AM–11PM
  • Sunday:7AM–11PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Similar organizations
  • Walmart Supercenter4550 Kester Mill Rd, Winston-Salem, NC 27103, United States
  • Dollar Tree2101 Peters Creek Pkwy Ste 4K, Winston-Salem, NC 27127, United States
  • Dollar Tree1054 Hanes Mall Blvd, Winston-Salem, NC 27103, United States
  • Michaels1050 Hanes Mall Blvd, Winston-Salem, NC 27103, United States
  • Lovely Bows and Blooms160 Crowne Chase Dr #14, Winston-Salem, NC 27104, United States
  • Dollar Tree416 E Hanes Mill Rd, Winston-Salem, NC 27105, United States
  • Dollar Tree5050 Peters Creek Pkwy, Winston-Salem, NC 27127, United States
  • Dollar Tree2874 Reynolda Rd, Winston-Salem, NC 27106, United States
  • Hobby Lobby3775 Oxford Station Way, Winston-Salem, NC 27103, United States