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North Point Chrysler Dodge Fiat Jeep Ram
7726 North Point Blvd, Winston-Salem, NC 27106, United States
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North Point Chrysler Dodge Fiat Jeep Ram
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ma
Review №1

It was a great first experience with North Point. The in person experience was better than trying to work with them on line. Had some miscommunication there. But the people at the building were super friendly and very helpful. I had five things done to my truck and I had the vehicle back by mid afternoon. Great service! Thank you!

Jo
Review №2

North Point was super awesome to us. We found a vehicle that we wanted and had everything set up and drove 2 hours to go test drive it. We liked the price and the vehicle and decided to buy it. Now granted, we put zero down and didn’t have to make our first payment for another 45 days. Me and my wife needed to sign the paperwork but only me and my son came since we were there to test drive the car, so we had an issue with the paperwork. North Point decided they would deliver the car and bring the paperwork for my wife to sign, at no additional charge!!! I honestly thought they were gonna slip in a delivery charge somewhere but they didn’t. They literally took the time out of their day and business to deliver the vehicle to our house and drove back, 2 hours away I might add again. They seriously stepped up and made this deal happen without a blink of an eye. Now I’ve never seen or heard of a dealership that delivers a vehicle that your buying, specially with no money down, and take the time to bring it to us with the paperwork. North Point is a great place to buy from and really on top of their game. If your looking for a vehicle, I would highly recommend checking them out. Thank you North Point for all your help.

Mi
Review №3

Always see Jake in service. The best service manager by far. He gets us in and out, saves us money, and ensures that we get the best quality service. As far as North Point, I have compared prices to many others. They are usually right in line with industry standard but their turnaround is fantastic.

Bo
Review №4

Excellent service, and friendly well informed service advisors.They did exactly what they said they would, and the vehicle was ready to go before the promised time. In this case there was a mixture of warranty work (safety recall), as well as oil and filter change and a few other tasks. The service advisor called and updated me on the start times, and pricing for the other items, and they were very acceptable for what needed to be done.I have been using North Point Jeep Chrysler Dodge Ram and Fiat, since 1998. I have never once had to return for anything done incorrectly. Each time work has been done correctly and on time. They have often gone out of their way to take care of “the little things” that need to be done to make a happy customer.I would wholeheartedly recommend them to anyone needing a professional service center for their vehicle.Another note of interest is that many in the service center are still there today, years after I started using them in 1998. To me in today’s world, that says a lot!

TJ
Review №5

Jenn is patient and listens to your needs which is unusual for sales people. Nathan was so friendly and helpful with all the needed details of my jeep. He was not what I was expecting from a sales person because he had a sense of humor and professionalism. In other words completely the opposite of nagging and pushy sales people. I will no longer go anywhere else for my family vehicle purchases!!!

We
Review №6

Absolutely amazing experience! They were extremely up front and honest! I was able to see itemized bills and they explained every line. No tricks or hassles, just good business! Best car buying experience we’ve ever had! Highly recommend Carlos for your sales man! He listened to what we needed and never tried to push us over our budget!

Jo
Review №7

I had an overall great experience at North Point! Everyone there made the process very easy, understandable, and were patient with me and my family.My salesman, Ken Teetor, was very kind and pleasant to work with. Personally, I appreciated that he was straightforward with the information we needed. Id definitely recommend him!Also thank you to Kendra Brown for reaching out after I showed interest in the car online, & helping to set up the initial test drive!They obviously did a good job because I left in a fully gassed up, well-detailed car that I absolutely love.

Ma
Review №8

My wife and I traveled to Winston-Salem during this current car inventory shortage in order to purchase one of two vehicles at two different dealerships. I am happy that we landed at North Point and more specifically that we were paired up with Ken at the dealership. We had been communicating with their online sales team leading up to our in-person visit and did not realize that we would be working with a different individual upon arrival. Ken was professional, straight forward and very easy to work with. I will admit that my wife and I dread going to buy a car because we usually know what we want and simply want someone to help with the operational process. Ken was very respectful of our time and was extremely efficient with completing the necessary paperwork to complete the transaction. His familiarity with the process allowed us to quickly get back on the road to drive home again with our new to us car. The experience with Ken was excellent and despite not living local in Winston-Salem I would not hesitate to recommend someone to him.

Ra
Review №9

I purchased a new vehicle over the weekend from this dealership and I have to say I would recommend them to anyone. After looking for months, I finally found the exact Charger I had been looking for and to my surprise it was brand new with a lower price tag than the used ones that I had come across previously. It was definitely worth the wait! Everything was hassle-free with this place. I called that morning to make sure it was still in stock, a few hours later I arrived and my Charger was ready to go. The entire process only took about an hour and I was on my way home with a brand new car. Well worth the 2 hour drive from my home. Robert was an A+ sales associate. Thank you for making my day!

As
Review №10

Was my first time there and everyone was welcoming, friendly, and informative! Waiting room was very comfortable and had nice amenities. Service didnt take long at all, and I loved that I could schedule online! Will definitely be back! Thank you Dewey for welcoming me, and to Nick for his friendly service!

Ca
Review №11

I prearranged a Truck Sale, with North Point and had pre-approval from a lender. I arranged a flight from Tallahassee Florida to Winston Salem North Carolina and was picked up by Mr Leak my salesperson and the Professional Services he provided was superb and he went above and beyond my expectations of a salesperson and Ill travel back there on my next purchase. If youre in the market for a vehicle I highly recommend this Dealership and ask for Mr Leak. Again Thank you and your enthusiasm and the entire team at North Point Sincerely Carl McDaniel

Es
Review №12

Great pricing on a special ordered vehicle. Very easy process and excellent service. Definitely will purchase here again.

Ji
Review №13

I had my 2016 Ram 1500 Pickup Truck detailed at North Point yesterday, September 9, 2021. They did an absolutely magnificent job. I havent seen my truck shine in such a manner than the day I rolled it, brand new, off the lot in 2016. Kudos to the Service and Detail staff at North Point. Once again I feel good driving my shiney, like new, truck. Thank you all for all your hard work. I know my truck was pretty cruddy. You had your work cut out for you and you got it done right. Virtual pat on the back to those folks at North Point.

Da
Review №14

Awesome dealership! The purchase and trade in experience was fantastic and fair. Had some warranty work done at the body shop and service area, Brian in service was friendly and great to work with. The body shop not only fixed the warranty issue but also fixed some paint chips on the grill!!!! Over and above!

MI
Review №15

I love this place, this is the 4th vehicle I have purchased from them.Nathan, my sales man was very attentive, answered all my questions and was professional. I never felt pressured and feel everyone that worked on this sale did their best to get me the best price, best interest rate and best down payment available.I would highly recommend North Point Dodge!

Ba
Review №16

My experience today at North Point was exceptional.The Service Dept. greeter was friendly and I was assistedquickly. My wait time was short.

Yo
Review №17

Bought a 2021 Jeep grand Cherokee L from here on July 31 2021 . Very satisfied with the process, my family love this car. I chose this dealership over the ones closer to me due to:1. The fees are minimum and reasonable2. The communication is simple and clear3. The on-site process is simple and easy4. Special thanks to Shae and Carlos Flores for their awesome help.5. Would definitely recommend to my friend who want to buy a jeep.

An
Review №18

Great service by the folks at North Point.The only reason I am not giving them a 5 rating is that the web system billing had some incorrect charges showing. They need to fix that new system.

Sc
Review №19

This was by far the BEST experience weve ever had with purchasing a new vehicle. Our salesman, Ken, and finance guy, Greg, were courteous, efficient, attentive, and beyond pleasant to deal with. We chose this dealership just because they had the truck we were looking for but now we would go back because of the service we received. We wouldnt hesitate to trust them again in the future and recommend them to anyone.

Jo
Review №20

I deal with a awesome salesman Chad Browder which does a fabulous job. Very pleasant place to visit.

Ry
Review №21

I had a great experience purchasing my truck. Everyone was great and I would purchase from them again. Very easy dealings. However, service the last two times has been very difficult. The service advisor was nice enough. Although, I was there a hour to get a wheel lock key for my truck. After a hour I had to leave…. With no wheel lock key ordered. I understand they are busy. While setting there I saw a nice challenger, I took a video of I liked it so much. I realized after watching the video. That guy arrived after me, had his car serviced and left before me. While I was still setting there waiting on a wheel lock key. Would anyone else be pleased?

Bo
Review №22

Excellent customer service, excellent consumer experience from our sales associate / sales manager to finance. We will continue to give our business to North Point.

Ke
Review №23

Fast, reliable, and very professional service. Will definitely take all company vehicles to North point

Am
Review №24

Eddie was incredible. Very mindful of our time, and budget. Pulled multiple vehicles under a covered port for us, as it was raining . Never made us feel as if we were being pressured into a purchase . He kept at it until we found the exact vehicle and price we were looking for. Justin the finance manager picked up the ball and ran with it, as my financial institution had us on hold for an hour,, he got it done in minutes. Great job North Point team!! I will be back to you for my next purchase!!

Da
Review №25

Exceptional service all the way around. Would recommend to anyone.

Gi
Review №26

Received prompt attention, great service and had a coupon for 1/2 of my oil change. They checked my break pads and rotated my tires. It was worth the drive from Greensboro!

Ti
Review №27

This was our first time dealing with North Point and it was a very positive experience from beginning to end. Shae Buono was our first contact and she worked hard to find the exact Jeep we wanted. She kept us informed along the way and was there to meet us when we picked it up. Shae was efficient but fun to work with. She is an outstanding representative for North Point. Carlos made sure the Jeep was clean and ready and took a great deal of time to show us how things worked, etc. He even set up Carplay and helped us customize the dash display. He was very friendly and helpful. Mark handled the paperwork and made it easy with no pressure. The dealership was nice and all the staff were friendly. This was the best car buying experience we have had and we would definitely go back to North Point.

Sa
Review №28

They are always mindful of my time when I get work done here and always able to work me in! The workers are very courteous! There was one customer complaining that he had been waiting two hours for a light bulb in his car to be replaced only for them to call him after two hours and say that they didn’t have the light bulb and that they wouldn’t have it until next week.

Ga
Review №29

Jessica was the person In the Service Dept. I dealt with. She was very good and friendly.

Ro
Review №30

I had the pleasure to work with Ken Teetor, he was more than patient and very helping with my out of state situation. I live in Washington state, staying in Virginia and drive down to these guys in north Carolina to purchase a truck. It was a mess but Ken and his team stayed with it and saw it through. THIS IS HOW YOU DO CUSTOMER SERVICE!!!! GREAT JOB GUYS! I HIGHLY RECOMMEND NORTH POINT DODGE!

Na
Review №31

My experience with Brian Daniels was great! He was very professional and friendly! Brandon and I really appreciate his assistance and kindness with my Jeep Compass!

Ed
Review №32

Purchased a 2018 Ram 3500 brand new for cash. At the time of the sale I was offered to prepay for oil changes for about half the regular price so I purchased eight oil changes. I recently went in for my fourth oil change and was told that the balance of the oil changes will expire in June of 2022. Why was I not told there would be an expiration date at the time they were sold to me? Why would I buy more than I could possibly use? I was told to speak to the finance Mgr to see about changing expiration date. I have been leaving him messages for a week with no return call. I decided to try the Service Manager but he does not return calls either. If we do not work this out, it is the service manager’s shop that will be changing my oil four days in a row as I intend to get what I paid for as senseless as it may be. A bad review is my last resort to get someone to call me. Service after the sale is not their strong suit.

Ro
Review №33

Brian is a good guy. I can’t fault him for things taking longer than expected. Thanks for the help and understanding.

An
Review №34

Great service and very polite and helpful at this location. Definitely will be back! Thanks so much!

Le
Review №35

Went to the dealership and Reginald Perry helped me out. I was greater with a smile and he really LISTENED to the issue I was having with my Dodge Challenger. I had to leave my car there for a few days but Reggie kept me inform.during every step of the diagnostic process.He did a great job of making me feel at ease.

Er
Review №36

Excellent service every step of the way! Honest, responsive and friendly. I live in Texas and they got this and all future car purchases.

Li
Review №37

First time ordering a vehicle. The experience was super easy, staff was very friendly and helpful and guided me through the entire process. I couldn’t be happier with our Jeep purchase.

Ap
Review №38

Everyone is alway so nice and respectful. I have been going to this location for years and will continue. Great service.

To
Review №39

Fast and efficient!! Service Department did exactly as I asked and the results were cheaper than I planned.

Da
Review №40

Chad was responsive to all of my questions and the delivery occurred quicker than was anticipated. He performed beyond my expectations. Thanks!

Ro
Review №41

It was awesome! We are very happy with our purchase. Thank you for working overtime to ensure a good experience and a great outcome! We appreciate all the time you took to answer our questions and make this deal a success!

De
Review №42

I would have given them a -10 star but the salesman GWATNEY LEAK (he need a raise) is a wonderful guy who tries his hardest to take care of his customers. Now that service department is trash 🗑🗑🗑🚽🚽🚽. I always have a bad experience when having my car repaired at that establishment. They are the worse when it comes to fixing things on the vehicle I got from them. They have the worse customer service until you begin to act ugly with them which should not have to happen. They try to make you pay for things that are covered under warranty so please beware and when you have to have you car towed to them to be fixed make sure they pay for it as long as you have a warranty with them. I hate going to this place of “business” but I have warranties through them so they must take care of it. Once the warranties run out I will not see them again and I will never spend a dime with them I absolutely hate doing business with this incompetent establishment.

Ab
Review №43

Jessica who works with the service department was phenomenal. We had a fairly lengthy working relationship and she brought her best effort, attitude, accomodations every time we spoke. I was so impressed.Wendy in rental service and Dewey the service manager were also so very polite, courteous and understanding of my special requests as an out-of-towner.If these three individuals represent the location, company, and brands, then theyll always have my business. If youre in this line of business, Id suggest working with this team! They must treat employees well and Ive witnessed first hand, they work together as a team.Thank you so much Northpoint!

L
Review №44

I bought my first new car here with Leak. He was great and has been great. I asked him like a million questions but he was patient and answered them all. There were a few minor things i wanted fixed or changed and it was no problem whatsoever. Thanks to Leak for coming thru !!!

ma
Review №45

Nick in the service department is great! Thanks for always taking care of our vehicles and us. We know were in good hands with you working on our Wrangler. Cheers!

Sc
Review №46

Awesome staff with an easy purchase. Picked up an amazing car which was ordered and the communication with the dealership was on point! Ill keep sending business their way

Ka
Review №47

Family like atmosphere! Friendly and individualized service. I witnessed all customers being given the same great service.

Me
Review №48

Had a great experience with Northpoint Chrysler. Lavon, Dashaun and Johnny were extremely helpful. Will definitely do business with the in the future.

Li
Review №49

Excellent Customer Service, Communication & Most Professional Dealership I Have Purchased a Vehicle From. Thank You Very Much.

To
Review №50

Friendly low pressure sales. Easy fast purchase process. Negotiated a really good starting point on line. Kendra was our online sales expert and Chad took over on site when we arrived for our scheduled test drive. Also, all of our contacts in person were respectful and wore face masks!

Ke
Review №51

We had some work done on my daughters jeep at North Point before she drove down to Florida due to a family illness. On the way down to Florida she had problems turning to the right with the steering wheel. When, she arrived we took it to the local dealership and they indicated that one part was accidentally installed incorrectly....the Florida dealership charged us for the labor, but not the part since it was from another Jeep dealership. When, my daughter returned to Winston-Salem, Dewey -the service manager apologized for the error and refunded my daughter the labor costs of the original installation at North Point.Mistakes happen, its how you deal with them that show your character and values.Thanks Dewey and North Point!!!

Ka
Review №52

Nick changed my oil; very impressed with this place! 10/10 recommend. Efficient, professional, & friendly.

Za
Review №53

I purchased my vehicle 90% online and it was a painless process, walked in the door and was out in no time. No hassle, no gimmick, just go ol fashioned service. Like you had been a friend for years. Thank you Justin, Greg and Eddie for everything!

Ti
Review №54

Northpoint went above and beyond to help me in the purchase of my new truck to the point of picking me up at the airport so I could come get my truck and drive it home the staff was very friendly and helpful and they made my purchase easier than I have ever had in purchasing a vehicle from anywhere in the past they are the best dealership I have ever dealt with.I highly recommend them you should definitely check out their inventory and even call to see if they have anything that might fit your liking it will be well worth your time and effort.

T
Review №55

This is a Dealership worth checking out. It was a pleasant positive experience working with Lavon. She did a wonderful job to help me find what I wanted and being the go between myself and the sales manager, even though the deal fell through. This dealership had the most competitive price and in the future if they have something else that sparks my interest I will definitely be back in touch with them.

Ra
Review №56

My service advisor Jessica was killer. My car was fixed for warranty issue very fast. I was provided a loaner car.

Ri
Review №57

Great service and friendly staff! Made an appointment and it was fast and easy! Waited there for the service and it was done quickly!

Ro
Review №58

Very good service no appointment took me in as soon as I got there the service person was very nice.

Pe
Review №59

Fastest car buying experience ever! Ken was great! Good people, and good service.

Sh
Review №60

Salesperson Deshan and Lot Manager Ty we very helpful, knowledgeable and easy to talk to in general relationship building. I am in market for 2 car purchase (Charger & Durango) and this is where my delivered vehicles will come from. Great job, you two!

Ka
Review №61

This is by far the worst dealership I have ever been too. I have lived here for 4 years and never once could get the proper assistance! I have to drive to Greensboro to get the proper work completed. I called because of a extreme gas leak I’m having which could be smelled inside the car! The person on the phone told me “that’s not that bad as we can fit u in 15 days from now And if u drop it off there is no guarantee we are going to get to it” EXCUSE me ! Yeah NEVER AGAIN !!!

A
Review №62

Took my Ram 2500 in to get repaired. Has less than 33,000 miles on it. After it sat there a week with no one calling I reached out to them. They told me they had sent the part back that I had waited too long. They ordered a new part an it come in wrong. They then orders the part for the third time and they told me it came in broken. They then told me it would be August 15th 2021 before my part come in. This particular part is making my vehicle cut off sporadically at any given time. I asked them could I get a loaner or a rental. They told me no. Told me if I needed a vehicle I could come pick mine up. Finally after four weeks of being without a vehicle I had to go pick it up. The last Ive heard my part will not be in until December 31, 2021. Fingers crossed this vehicle doesnt cut off and hurt someone if not possibly kill someone. After this part is put in I am done with North Point jeep. Hopefully this review will help someone make their decision. Chrysler was no help either. If I called North Point and Chrysler once I called them 50 times. Very poor communication also.

J
Review №63

Bought a Ram TRX, best experience ever!! The entire staff was fantastic, and very knowledgeable! I went to 3 other local Ram dealerships, the energy just wasn’t the same. I will definitely go here from now on!

K
Review №64

We just trade in a car and bought one yesterday. The lady, Kendra, on the phone was super nice and our sales man Joe was awesome. He followed all of COVID safety procedures. They had my car pulled up and ready for me to test when we arrived. No pressure and friendly staff. However, when the person who sits behind the middle desk who appraised my trade-in told me to sale my car to someone else, while we were trying to make a deal....I almost walked out.... Additional, not sure why but it took a while for everything to get done. We got there at 3pm did not leave until 7:30pm. Plus, do your homework on trade-in values before coming here. Great selection of cars though.

Be
Review №65

Awesome experience and wonderfully nice and educated people that enjoy what they do. I had taken my previous Jeep here for servicing, but I will not buy one from anywhere else knowing how well I was treated and taken care of. Hands down best car buying experience.

ir
Review №66

Got to give some major props to the North Point Dodge crew and my sales rep Brandon I. for making my buying experience totally painless! Not only did I get a great trade-in value on my old truck, I was able to get a major upgrade in my vehicle for a very good price. While other dealers in these covid times are tacking on additional costs calling them market adjustments, sometimes in the thousands, they still took a thousand off of the MSRP. They were not only responsive to my vehicle and style needs, but they also respected the fact that I had a young special needs child that hates sitting still. Never in all my years buying and trading vehicles have I ever completed the buying process in less than 30 minutes. That’s from the moment I said yeah I want it to the keys in my hand driving the truck off the lot. Props definitely due for this 2021 summer crew! Thanks guys!

An
Review №67

Awesome dealership! Awesome peoples! Awesome experience! Will definitely refer friends, family and even foe to this Awesome business.

Li
Review №68

This was probably the best experience buying a car that I’ve ever had. I got a great deal on a Wrangler. My salesman, Carlos, was awesome. Very professional, yet personable. The finance manager, Greg was amazing and got me a surprisingly low interest rate too. I would definitely recommend this dealership!

V.
Review №69

My experience was excellent from scheduling, dropping off, to picking up. Service personnel kept me inform ever step in servicing my jeep Cherokee. They called me promptly when my vehicle was ready. My jeep repair made my vehicle run as good as new, even though its is a 1998 model. Thanks everyone from the service tech, mechanic, phone operator who assist with paying over the phone when I couldnt be there in time to pickup. My daughter pickup the paperwork and key, and lastly I thank the cashier. I been coming here for years and I always leave satisfied with the services. I would recommend for all services.

Mi
Review №70

Brian kept me informed and waited for me a few minutes after normal closing time so I could pick up my truck.

Sa
Review №71

From the moment I walked into the doors until the moment I left, amazing. I would recommend North Point to any and every person looking for a car.

Na
Review №72

Excellent work. Very responsive. On schedule. Ive used North Point Collision twice and have been pleased both times. Cant beat their prices.

Cr
Review №73

I had a appointment to get 4 tires put on,took them over 4 hrs to get them on,had my truck in line to get a 4 wheel alignment,which i didnt want...fast forward a few months,picked up a nail in a tire,brought it in to have it fixed,since i have road hazard on them,took them another 4 hrs to change one tire,told them to rotate all 4 tires(as the tire purchasing agreement) some how they failed to get that done,not to mention they stripped half my lug nuts installing the new tires,worst service experience of my life

Ra
Review №74

This dealership has the best customer service the best employees and overall the best appearance that I have ever seen going to car dealership

Ph
Review №75

Not sure if what was supposed to be done was done to the best interest of my vehicleI drove off the lot it drove as expected, better than before. But the more I drive it the more it begins to sound and ride as before. What should be done?

Mi
Review №76

I was treated great. The salesman Hunter was top notch.

Ci
Review №77

I was so impressed with the entire process of purchasing my 2017 Jeep Cherokee. Shae was nice in beginning the process. Carlos did an amazing job of helping me reach my payment goal.Thank you for all you did helping get my SUV! I will definitely be back!

Tr
Review №78

Wonderful people, Great place to buy your first and last car.

La
Review №79

Very friendly staff. Fastest Ive ever bought a car before

Ad
Review №80

I went in for a service recall on my 2012 Jeep Grand Cherokee Overland Summit and came home with a beautiful 2018 Dodge Ram 1500 4x4! I am very picky and loved my Jeep but I had my eye on this Used Black Ram there. Turned out to be not exactly what I wanted. Johnny Simmons was my salesman, spent a lot of time and had a lot of patience with me working to get me the best possible deal. I literally spent the day there making my choices. Mark in Finance, at times, was probably not very happy with me but he worked it out and got me pretty dam close to where I needed to be in the end. Mark was actually the one who suggested the Ram I got. At first, I wasnt feeling it because it was white and I always buy Black but looking now at that Brillant White, it looks pretty sweet, plus all the bells and whistles it has made me forget all about that Jeep that I thought I couldnt part with! Thank-You to everyone there that assisted in making sure I left a happy customer. #northpointjeepdodgeramrocks

An
Review №81

If youre looking for a new/used Chrysler, Dodge, Jeep, or Ram, theyve got what you need! A special shout out to Brandon Issacs, who took the time to help me figure out which trucks were best suited to my family and needs! Next time Im in the market for a new vehicle, Im ASKING FOR HIM by name and I encourage you to do the same!

Je
Review №82

Our experience with North Point was great. We loved working with Jeff Beam on the sale. He was super knowledgeable, always helpful and not pushy at all - which is very important to me! We are very happy with our new Jeep Wrangler and would definitely recommend this dealership to anyone looking to purchase a new vehicle.

Jo
Review №83

They were great to deal wit, the salesman Robert via was wonderful, and very knowledgeable when I had a question.

20
Review №84

Bought this 2019 ram cerified with 9200 miles biggest mistake in my life.Got it home the fog lights didnt work so I got under it someone had cut the wires so the dealer did fix it but I waxed it up a week later and discovered that the truck had been in a fender bender look at the paint now its going to cost me $1500.00 to fix it and the dealer dont care and is crooks and liers.And the funny thing is it had a clean carfax report and that act like that never ever knew anything about it.So beware auto shopper look real real real good before you buy off of this dishonest place.Wished I could give them 0 stars.What a joke of a place.

el
Review №85

We had a great experience with Northpoint Ram. Chad Browder helps us at every turn and got us a great deal on a Ram 3500 and a great price for our trade in. Thanks again for everything.

Ma
Review №86

Found the exact model I wanted through online search and contacted the online sales team at North Point for a quote. Had a great experience working with Abigail and the rest of the team on the quote and options to ship out of state. Process was very quick and straight forward. Team also quickly responded to any questions I had and sent paperwork overnight. Vehicle was delivered in great shape and my family loves it. Thanks!

Te
Review №87

My experience with Chrysler Dodge was good, the hospitality was excellent as I waited for my vehicle to be serviced and it was done in a timely manner.

Ro
Review №88

New to area and first time visiting business. I want to say that I appreciated the honesty and helpfulness of parts person today. Instead of letting me buy a 500 dollar part that I did not need, he gave me advice that worked to fix my cars light problem, and save me a ton of money. I am thankful and will be back for regular service on Durango as regular customer.

co
Review №89

Mr. Reginald Perry (service advisor) and the rest of the team at North Point Chrysler were very professional and friendly throughout the entire process of fixing my Wrangler. Mr. Perry was very knowledgeable, and was in constant communication with me for any change or status update on my vehicle, and ensured that I was taken care of. I usually avoid dealerships when it comes to maintenance of my vehicles but this experience has changed my mind. I appriciate the job Mr. Perry and the rest of his team performed to get me back in my vehicle quickly.

Te
Review №90

Had a recall. They were quick and very professional.

Tr
Review №91

Great People, Great Service! It’s nice to know when you take your automobile to NorthPoint, that they will always do you right! Thanks Dewey

Al
Review №92

We brought our car in for a recall fix and that afternoon the car began to overheat. The thing failing was updated with the recall BUT they claim its mere coincidence and now want to fix the car for a total of over a thousand dollars. Its not coincidence! We feel theyre in it for the money. Wish we had taken our car anywhere else to fix the recall. We wont ever be returning. Ever. They did give us a discount and footed the bill for hitting the fan to diagnose it. Were appreciative of their efforts but we still believe that this was not coincidence. Our mileage was only 77k which is NOT high mileage. And after further diagnostics the fan works fine when max ac is on. Proving it didnt need the part they said.

Ca
Review №93

Very, very nice people. Not so sure about the prices, but they fixed the problem. Im so pleased about that. Thanks Chrysler at North Point 🙂.

An
Review №94

I would recommend coming here Reggie took great care of me yesterday plus save me money This place is very nice then the one in Kernville NC

Mo
Review №95

I rode in with my uncle from Florida and his 19 3500 had some battery trouble the following day we arrived. They were honest and got his truck up and running within a couple of hours and on such a short notice, especially around the holidays! They did get some other maintenance done as well

Vi
Review №96

Dewey is a true asset to your dealership - he is extremely professional and delivers a great customer experience. I have dealt with him for many, many years while owing four Jeeps purchased through North Point. I consider myself a Jeep person for life and I wouldn’t think of taking my business or maintenance needs anywhere else - thank you Dewey!!

Te
Review №97

Friendly people didnt bother us while we were looking. But when we needed help they were right there and great to work with. Easy experience thoroughly enjoyed the process.

Ha
Review №98

Super customer centric and very professional. Gwathney Leak, who was my sale person, helped me so much along the buying process. He even found me an empty office for my work meeting. The negotiation process (thanks to Shae) was quite straightforward, and the finance manager was not pushy at all. They went extra miles to earn my business, which made the 88 extra miles I drove totally worthwhile! Lovely Lovely!

Tr
Review №99

Awsome exprence

Em
Review №100

Went in on a complete whim to look at vehicles, left with a brand new vehicle, all within 2 hours, and NO pressure, very little haggle needed. Good deal overall and very happy. Clean showroom and safe, following CDC guidelines.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:7726 North Point Blvd, Winston-Salem, NC 27106, United States
  • Site:http://northpointchryslerjeep.net/?utm_source=GMB_Profile&utm_medium=organic
  • Phone:+1 336-306-8945
Categories
  • Chrysler dealer
  • Jeep dealer
  • Dodge dealer
  • Fiat dealer
  • Used car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–6PM
  • Sunday:Closed
From the business
  • Identifies as veteran-led:Yes
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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