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Webber Automotive
10624 Old U.S. Hwy 52, Winston-Salem, NC 27107, United States
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Webber Automotive
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JD
Review №1

Bought my first truck from these guys back in early February of 2020. A 2014 Toyota Tundra. These guys had installed aftermarket wheels and tires on the truck before purchase and it looked great. After the test drive I was playing with all the functions and found out that the sunroof motor was broken. Nobody had mentioned it beforehand yet when the manager (Walt) came out to check it out he acted like they had known about it. Red Flag #1. A month or so later when I could get the truck back to them, they fixed the sunroof for free. Very fair treatment. Then, the fun started. I went to get my first oil change and tires rotated at another shop and to my surprise, they couldn’t get the wheels off. The lug nuts that were installed were breaking off, almost every one of them on one tire. So the local shop stopped after the first tire and told me to go back to this dealer to make them figure it out. I showed up to Webber and they also couldn’t get the wheels off, I was told by Jeremy that he didn’t know what was wrong. He claims that the lug nuts they installed were the correct part and that it was something “weird” about Toyota’s studs for the wheel. So, they then proceeded to drill out the studs to replace them with bigger studs. The drilling wasn’t done with care for the truck at all. Check out the pictures I’ve added to this post. I haven’t had a smooth ride since this incident (about 3 months after I bought the truck). They completely tore up the brand new wheels so bad that the lug nuts can’t get a proper seat or proper torque anymore. The truck vibrates like it’s out of balance constantly and the only way to fix it now is to buy 4 new wheels. The worst part about it all is that when I went to pick up the truck when I asked Jeremy if they got the wheels off and he acted like everything was fine. AND then proceeded to charge me 300+ dollars for new studs. So I got charged an extra $300 (plus the $1500 for new wheels now) for them to do an awful job and not own up to their mistake of either installing the wrong lug nuts or just the wrong wheel assembly in general on this truck. I’m young and don’t know much about trucks but I do know that I got bent over by these guys and would recommend avoiding at all costs.

Ch
Review №2

Awesome service every time I bring in my vehicle 🚛

se
Review №3

Great place to buy a vehicle! No pressure atmosphere, clean shop and office. Respectful staff AND we got 2 shirts

Ta
Review №4

F you haven’t tried these folks for oil changes, tire fixes, inspections, yes they do everything..... you’re spending way too much money. They are an awesome professional team and I am thrilled to have them in Midway Community. I encourage you to go local! Drop off and pick up and SAVE! You’ll have a new “go to” for all your car needs. Seriously.

Jo
Review №5

Webber had the best price and it was easy to tell they were experts in their craft. One item received was wrong (1 out of 4 rims) and unfortunately it wasnt discovered until the last minute. I was supposed to pick up my vehicle before a long 4 day weekend (on new years eve) but got the call there was a problem while I was on the way. I was not happy and expressed that clearly. In the end, they arranged for me to pick up a temporary wheel and brought it to their shop on new years day to have it installed so I can get my truck back before the long weekend. Yes, that was just awesome but just as important is the fact they they really know their craft and installed a fairly rare and new model lift with no issues and on time. It was worth driving an hour and a half to the Webber shop to have this work done. Highly recommended!

Ma
Review №6

We purchased a car from Webber Automotive and the Sales Manager Walter was the absolute best! The car was exactly as described in beautiful condition and ready to go. My son is very happy with his new ride. Well worth the drive to beautiful Winston Salem, North Carolina.Thank you Walter and Webber. Have a Great Holiday Season!Matthew DeIorioRichmond, Virginia

Ju
Review №7

Great service, very informational and professional. Had some upgrades done on my 2014 f250 and WOW !! It’s a totally different truck I love it . I’ll be scheduling my oil changes and all other needs from there from now on .

ad
Review №8

I highly recommend Webber Automotive as they were prompt to repair my diesel work van as well as upgrades to my personal diesel truck. I couldn’t be happier with the results. Very fair pricing and superb service .These guys and gals know their stuff!

Co
Review №9

Walter was such a pleasure to work with on getting our car today! He was very knowledgeable about the car and made our first car buying experience run so smoothly. He even went out of his way to meet us on a Sunday to get our paperwork done for our purchase. Highly recommend Webber Automotive & Walter!

Ma
Review №10

Great folks. Great service. Growing as we speak!!

Do
Review №11

I had the most professional experience dealing with Webber Automotive!! Walter Thomas was exceptional in the whole process in helping us find the best vehicle for our son! There was no haggling or pressure sales and it was the best and quickest car purchase we have ever made. Highly recommend them!!!

Ja
Review №12

A pleasure dealing with this dealership. Great place and great people. Ill go there again.

Be
Review №13

Just bought a Toyota Sequoia from Webber. The service was exceptional . They handled everything for me from the financing to the insurance. They made sure I knew what had been done to the vehicle and made sure I knew to bring it back for any needs I may have. Great experience without hours of time spent for this transaction! Very Happy!

Da
Review №14

I bought a car last week for a really good price and i love it. The staff here are super friendly and knowledgeable and there is absolutely no hard sell which is attractive. I plan on taking my car back for maintenance and repair if needed

Kr
Review №15

Excellent customer service!! They got everything I wanted done in no time at all! Thankful to have such a trustworthy company to work on my Jeep!

El
Review №16

Good pricing, excellent customer service...Will go there again...

Wi
Review №17

Walter was so great to work with! We had a 3.5 hour drive from VA with a 3 and 1 year old and he already had 90% of the work done. He was prompt to answer questions I had when calling and very personable. Once on the lot, he was very helpful with answering questions about the van and while on the test drive. I HIGHLY recommend Webber Automotive.

Ry
Review №18

Great communication & service!Scheduled my appointment online for new tires. Friendly staff! Great, quick communication! Work was done as expected while I waited. They did a great job! I would highly recommend & definitely will be back!

Ni
Review №19

Gave me a bill of sale for the car, had me go to the bank and get financing, then not even an hour later sold the car to someone else.No loyalty even AFTER a bill of sale. If you want someone to be loyal do not use Walter Thomas.

Th
Review №20

They took twice as long as quoted and i could afford to leave my car for. Then when i finally get my car back, I was charged for work and parts that wasn’t done to it. I had high hops to have a good mechanic in the area but i can assure you of this, they are dishonest and definitely not who will be getting my business going forward.

Ch
Review №21

Just finished purchasing our 2nd car from Webber Automotive. They are hands down the best place to buy an automobile from. Keith and Walter are great to work with and make the experience so easy and seamless. Thanks for all you do!

El
Review №22

After looking for quite a while I found exactly what I was looking for at Webber. Great service no pressureF350 in beautiful condition, perfect.Elizabeth Macdonald

Br
Review №23

They have a great selection of vehicles if you see something sitting there on the lot that you like and an instrument in you better get there quick cuz I sell quick

Ka
Review №24

Very friendly, professional, knowledgeable and helpful all around. Every person working at Webber Automotive was polite and respectful whether they were working directly with me or not. I left there with the vehicle I wanted under terms that fit my budget and in a very timely manner. I would definitely recommend Webber Automotive!!

An
Review №25

Excellent service 5 stars ⭐️ friendly staff

De
Review №26

Webber is actually about 40 minutes from my home, but I always take the extra time and travel because these guys are great. They are friendly and really know their stuff. Im always happy with the job they do and the cost is always very reasonable.

WI
Review №27

Very helpful with pick out items for my truck

Ro
Review №28

My spiritual Webster Auto for the second time was great my credit scores have pulled up and Walt did a good job and getting me financed I appreciate it thank you and God bless

Ch
Review №29

These guys are pros when buying or bringing my truck in for service they handle anything I need. I appreciate the help!

Am
Review №30

My family had the pleasure of purchasing a very nice Honda Odyssey Touring Elite minivan from Steve Smith. He worked diligently to get us the best rate and car payment that we could afford despite our credit history. The car payment was even less than what we anticipated!!! We had a fun time getting to know Steve and his family while he got to know ours. Steve had the patience of Job with us as I was very adamant about praying about this vehicle purchase. Two days later we drove our, new to us, but used vehicle off of the lot. I would recommend Steve, or his co worker, Walter, with Webber Automotive in Midway to EVERYONE!!!!

Th
Review №31

Great experience with the staff at Webber Automotive. Went to Webber to buy a car sales and finance people was very knowledgeable and prom in their execution of sales and financing of their product.

Sh
Review №32

Sales and service are absolute Top Shelf. This small business has clearly been built on integrity. I dont care if youre from Raleigh, Wilmington, Asheville, or Charlotte, it is worth your time to experience what Webber Automotive has to offer. You wont be disappointed.

Ro
Review №33

Excellent service. Clean. Impressive. Affordable. Will recommend to my customers when they ask for someone to work on their vehicle. All the equipment they need to get job done.

Al
Review №34

Great people, and even better inventory I purchased an f-150 off of these guys about a month ago and they really have stood behind me. 5 stars from me!

Ti
Review №35

Absolutely blessed!! I would so recommend Webber Automotive to anyone looking to buy or finance a vehicle. Everyone there was very helpful.

No
Review №36

First dealership I’ve ever been to where you don’t feel like you’re getting sold the entire time. They didn’t low-ball me on the trade in. I came over an hour away to look at the car and the experience was well worth the drive. I had what I think is the same issue as another person that gave a negative review. The air conditioning went out right after I purchased the Jeep and they fixed it no questions asked. Best customer service I ever had from a car dealership.

Zh
Review №37

PURCHASED 2013 TACOMA TODAY!! HIGHLY 🤩💯💯💬RECOMMEND THIS PLACE!! WALTER I S VERY KIND.. CANT WAIT TO HAVE FUTURE DEAL WITH THIS DEALEARSHIP!! COME VISIT THEM!!

Ph
Review №38

I could not be more impressed with these guys. They work to make sure your experience is great. They have integrity and as a business owner myself I appreciate and take note of when I see it in small businesses. I would highly recommend these guys. Walt and Keith were patient with me for 3 days to finalize a purchase and went out of their way to make sure I had everything I needed to make a good decision.

Ja
Review №39

Literal life saving decision I made to purchase at this dealership. Long story short, shortly after I got financed very easily for a Ford Ranger, I was in an accident where I rolled 5 times. If I were in my old truck I am sure I would not be here to type this. The good Lord, and a great truck saved my life. I am going to purchase a new vehicle through this dealership again. We are working on finding the perfect one. I highly recommend this dealership. Very Honest, truly no pressure!

Li
Review №40

Fair negotiation, great quality cars. Honest and trustworthy. I will buy another car from them in the future.

Jo
Review №41

The guys at Webber did a great job on my Jeep Rubicon. Work was too notch and price was good too. I definitely will bring my Jeep back in the future for other projects.

Ka
Review №42

Walter was beyond amazing and went above and beyond to help me get the car I really wanted. If you need a car please come here! Friendly, helpful and amazing. Thanks so much for everything!

do
Review №43

Always on schedule with professionalAdvice And fair prices

Ka
Review №44

Recently bought my first car here. I had the pleasure to deal with Walter who made everything so easy! He checked all the financing options for me and find a GREAT rate that included gap coverage. Im very busy working 13 hour days about everyday and he was fine communicating solely through text and email and handled all my concerns very professionally.Hopefully I wont have to buy another car for a very long time, but if I do Im going to Walter first!

De
Review №45

If you are in the market for a vehicle this is the place to go. These people are awesome. We are so pleased with our purchase. They bent over backwards to make our buying experience hassle free. Will definitely be back.

Ti
Review №46

Im very pleased with the vehicle that I got. Service was very good.

Jo
Review №47

Awesome place to buy a vehicle from.. Definitely would shop here again.. Walter my sales guy was simply amazing.. Kind and courteous

Be
Review №48

Spoke to Steve @ beginning of purchase and he set up everything when I drove into town Friday May 18th as far as financing app, and letting them know I was coming in to test drive, trade offer etc.... Worked with Walter when I got there and was driving home in the Jeep within an hour. One of the best car buying experiences I have had. They also gave me about $1,500 more than most big dealers would on trade.

di
Review №49

Just recently purchased a car from these guys and I can guarantee you will never get a better experience buying a car than Webber Automotive! Walter and Gus went above and beyond to get me accepted for a car when I didnt have the best credit. Just goes to show there really is some good, honest people out there that are willing to help....this isnt your typical used car lot....They really care! Saying Id recommend this place would be an understatement.

Ma
Review №50

I could not be happier with this folks. I brought them my car to have it detailed, and it honestly looks better than the day I bought it! So the work was top-notch, and the service was unbeatable. I will enthusiastically recommend them to all my friends.

Ja
Review №51

First class experience with Walter and the staff at Webber! Highly recommend them for your next car purchase.

As
Review №52

Great experience at Webber. Got my tires here, had my car detailed, and will be back for Jeep accessories and more. The service work is great and the office staff is just as good. Especially Jeremy who helped at service.

Re
Review №53

The best car dealership I have ever worked with! They have the best rates hands down! Will definitely be coming back for future purchases.

Ty
Review №54

By far the best experience at any dealership I’ve ever been too. Upfront, honest, and fair service when it came to my trade in and my new car. I would recommend them to anyone!!!

Da
Review №55

They had to fix a nasty shake in my jeep. The parts underneath are rusty. They had to work extra hard and order more parts. The charge was not over the estimate! Nice work.

Ha
Review №56

We found the perfect car and dealer here! I recommend them to everyone! They are very straight forward and helpful!!

Ma
Review №57

The staff at Webber Automotive is amazing. I contacted them and spoke to the owner, Keith Webber, about getting new tires and wheels for my Jeep. He quickly and professionally worked up a quote that I was extremely happy with and my order was placed. In no time at all, he gave me a call to let me know that my wheels and tires had arrived and we set up a time for me to stop by for the install. While there, I got a chance to browse several of their in stock vehicles and noticed many customers in for maintenance, many of which seemed like repeat customers. Once my Jeep was done, Keith came and got me and took me on a walk around the Jeep to make sure everything was up to standard, and then he and one of the techs helped me load up my old wheels and tires to hit the road. Its not very often that you get great service, but my experience at Webber Automotive was simply outstanding. I highly recommend these guys if youre looking to purchase a new vehicle or need to have any work done! Great people, great service, and a great experience!

Mo
Review №58

Me and my fiancé just purchased a Honda Pilot, super nice, drives great we LOVE IT!!! They sell dependable and good cars. The owner and his salesman Gus were both very friendly, down to earth and were a pleasure doing business with. Id recommend them to anyone and everyone and thats what Im going to do. Thanks a lot guys!!

Ma
Review №59

So sugary sweet . . . until something goes wrong.Bought a 2015 Ford Fiesta for work. According to Webber its in perfect condition. Like a new one they said. If anything goes wrong, bring it back to us. Well fix it. We value our reputation.Soon after buying the car, I realize the A/C isnt working. I take it back to Webber. Oh, no problem. Well take care of it for you sir. We cant figure out whats wrong, though, so take it to these guys. Theyll be able to fix it and dont worry, well take care of it. We value you as a customer.The compressor is bad. $1000.00 to fix it. Really, Webber mechanics couldnt figure out the compressor was bad?Ring . . . ring . . . this is Webber. Oh, well we cant cover something that big. If it was just something minor, we would fix it. Our warranty only covers power train.I mean, I know we are a bunch of shysters and we sold you the car fully aware the compressor was bad but since were such nice guys, well save you a few bucks and fix it for $600.00.Dont trust these folks no matter how genuine and nice they seem. They are typical scam used car dealers. My family goes through life trying to be good honest people. We want to trust others and give them the benefit of the doubt but thats tough when you have scoundrels like Webber in the world.

Ga
Review №60

I had some Nfab step rails installed on my new 2018 Nissan Titan and they look great! Very fast and friendly service. Highly recommend!

Ja
Review №61

I want to hang out with these guys! Very honest and straightforward and just all around great to work with. Weve had our Honda now for two months now without an issue. You can tell Walter and Keith love what they do.

Ty
Review №62

Great car buying experience. Literally no pressure. They are there to help you if needed, if not, they step back and let you take your time. Every thing was explained in a straight forward manor with no jargon or confusing car dealer speak. These people are professionals that feel like friends.

Ni
Review №63

Just purchased a great 2008 Buick lacrosse w/ only 68,000 miles within my very low budget! very clean car with auto start 😁. Check them out before you shop anywhere else!!

Ka
Review №64

Thank you Walter for all you did for me!!! Would (and will) HIGHLY recommend you to anyone. Love my new car ❤

An
Review №65

They worked with me and I couldnt have had a better experience! Thanks to all who helped. Ill definitely come back whenever I need another vehicle.

Ol
Review №66

This was the easiest and best Auto buying experience Ive seen.

Da
Review №67

Great dealership!! Friendly, knowledgeable and definitely not high pressure! I Would buy from them again.

Ha
Review №68

The no pressure atmosphere, and a descent place to get a car. Be sure to ask in depth questions about the warranty thats offered. Be aware of what they will and what wont they cover. Look car over closely.

Ti
Review №69

I get my car detailed here and Josh does an excellent job. The sales guy I am also finding to be very professional! Great place.

Ke
Review №70

Went looking for another jeep, first stop was webber, the guys were awesome, shoed a 07 wrangler x, test drive was great, then the guys work with to the close the deal, turns out the first stop was the last stop, great jeep,

Jo
Review №71

Great place! Highly recommend. Will be back!

Ni
Review №72

Walter was great! I wasnt pushed into anything. It was an extremely fast process as well. Thank you!!!

Bu
Review №73

Good

Ja
Review №74

Super helpful for my Jeep upgrades, and I’ve purchased 2 vehicles from them. The staff is friendly and laidback, their repairs and diagnostics have been solid.

ka
Review №75

Walter was great. He walked me through the entire process and held my hand until the car was mine! Great attitude and even checked on me after I got the vehicle.

Ty
Review №76

This a great family business. They always put the customer first and have the customer interest in mind. Love my new Jeep!

Et
Review №77

Amazing service the owners son Jeremy is very knowledgeable on everything there.

Pa
Review №78

Great place for gently used cars, Ive bought 2 cars from here shout out to Walter for his excellent customer service skills Im so happy with my Rouge 😘

To
Review №79

This has probably been the best car buying experience Ive had so far. The people there were very welcoming and treated you like theyve known you for years. They helped me get the best loan possible and I drove off that same day with a 2008 Nissan Sentra SER Spec V. I got a very good deal on this car and I have no complaints. Definitely worth checking out. Thanks guys.

Li
Review №80

Great prices, Great service!

Sa
Review №81

I would not trust Stella, my Jeep, with anyone else! Great crew!!!!

Te
Review №82

Great place to get walter is the man they helped us out a lot got us the car we wanted for. a good price ill be going back when im ready for a new car. Thanks guys

Ka
Review №83

Awesome job always!

De
Review №84

Great experience. Got a great deal on a 2012 nissan maxima and love it. Walter was great to interact with and made the whole process easier.

Ke
Review №85

Guys really helped us in all ways possible. Really great customer service. Will recommend to anybody who wants to experience a company who wants to help you with a new car

Do
Review №86

Nice clean shop, friendly staff, gave me a great deal on a leveling kit for my 18 Sierra.

Ty
Review №87

Very Good And Efficient Service. Walt And Gus Will Most Definitly Take Care Of You.

Mi
Review №88

Great experience friendly sales people

Ra
Review №89

Great place to buy a used car the employees are always nice

Ta
Review №90

We had an awesome experience purchasing our New Lexus IS250.This is the best car dealership.If your looking to purchase a vehicle this is the best place to go.

De
Review №91

From the test drive to the final paperwork, we couldn’t be more pleased with our experience purchasing our Jeep from Walter!

Br
Review №92

Great service, great friendly staff. Very fast and attentive.

De
Review №93

Great place to get a car or truck worked everything out and fast

Cl
Review №94

Walter is the BEST! He made my buying experience easy!

Ta
Review №95

Great experience and got us a great deal. Love our new car!

Hu
Review №96

If you are thinking about getting a car this is the place to come.Great service .!!!

Ja
Review №97

Very,very easy. Was a unpainful experience unlike other car dealers. Thank you Walter!

pe
Review №98

They were very friendly and helpful. I love my new Scion tC, thanks a lot guys.

Te
Review №99

Walter Thomas was awesome. He kept trying until he found a great deal for me

BG
Review №100

Very great customer service. Highly recommend to anyone looking for very reasonably priced automobiles!!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:10624 Old U.S. Hwy 52, Winston-Salem, NC 27107, United States
  • Site:http://webberauto.com/
  • Phone:+1 336-448-2256
Categories
  • Used car dealer
  • Car dealer
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:9AM–4PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:8AM–6PM
Offerings
  • Buys used goods:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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