Was looking online for a vehicle and found the exact one we wanted. Jay Cox was the sales person we had, super guy very friendly and familiar about the vehicle. I will be back in the future to buy my next car from him and Mercedes Benz of W-S. Thank you all for a great experience.

I cant resist shouting out Carly for her customer service! Will definitely buy my next Mercedes from this dealer.

Had a great experience! I found the car I was looking for online and scheduled an appointment. John Worney was our sales representative and he went above and beyond to make our transaction a pleasurable experience. He was professional, proficient and relatable from start to finish. I would highly recommend contacting John to help you find and purchase your next ride!

Excellent dealership! We worked with Matt Blanchette and couldnt have been happier. Very down to earth and professional. The entire process from start to finish was smooth and easy. Matt was truly awesome to work with. We couldnt have been happier!

This dealership is garbage particularly the GM and Service Manager. My salesman was TERRIFIC everything else was forgettable. I will NEVER purchase form them again. I will also do my best to spread the word.

Here to brag on the hard-working, diligent and friendly sales staff member, Mark Kendall. He made purchasing our new vehicle one of the best experiences we have ever had getting a car. He was a pleasure to work with, fair, and always had our back to help us find the unique car we were looking for. He never gave up on us when we changed our mind (many) times and was always willing to help and communicate timely and effectively without any fluff. The dealership was immaculate and clean and all Mercedes team members had a visible smile even behind the mask. The value for our trade was outstanding. Cannot brag on our experience with Mark enough. Highly recommend this dealership and Mark for your next purchase.

Bad experience with these people ! Trust me they are not worth dealing with you might as well move on to another dealer. Thier Stock if very low and the business could really use some good management.

Best customer service in Winston-Salem. Any issue is always promptly, calmly and cordially resolved. Mark Kendall in particular has been a constant resource since the beginning.

Great place to shop. Ask for John. He will take very good care of you.

What a great experience it was purchasing a CPO Mercedes from Mercedes-Benz of Winston-Salem. From the very beginning, the sales team was up front and honest. They were there to help through every process along the way. From finding the right Mercedes for my wife, to getting me the best bang for my buck on our trade-in. And this all being done via text and email. Everything was ready to go once I arrived at the dealership. Kim Taylor was an A+ salesman and helped me with all of the questions we had considering that this was our first Mercedes purchase. I never felt any pressure at any time. All the way through to financing. What a relief it was to have such a pleasurable experience purchasing a new to me vehicle. After all, isnt supposed to be a fun and exciting thing? Thanks again to Kim and the team for everything!!Jonathan T Bray

We got a recommendation from a good friend who had a great experience using John Worney as a sales rep. He was fantastic, extremely professional and friendly. I have worked with numerous other sales reps at other dealerships over the years, and John doesn’t pressure you at all like they did. It was such an easy and pleasant experience. Once we decided on the car we wanted, we were driving off of the lot in our new car in no time. Best dealership experience I’ve ever had in 35 years!

Very friendly and helped me out with my serious satellite issue and didnt charge me anything I would recommend them

Unbelievable customer service. Long term Mercedes owner recently stranded in NC with AC problem. Kris Buckles was beyond helpful in securing the part, keeping us informed and completing the repair,. The 9 hour drive home was comfortable. Weve had service at multiple different MB dealers but this was by far the bet experience thanks to Kris. I will purchase my next vehicle from this dealership.

I went too go and get my drop top fix at the Mercedes dealership, i have a 1999 Mercedes CLK 320

The Guys in the service department are very friendly. The ability to pay online is convenient.

Even though it was a weekend we were politely greeted and shone around.Very knowledgeable and nice staff.

Great Dealership, Great Service.

I went here to get my daughters car repaired. The service was excellent. Kris Buckles was very friendly and helpful. I truly feel like a valued customer. The estimate was spot on. There were no last minute surprises, and her car was done on time. This location is nearly 40 minutes from my house, and it is definitely worth the drive.

Everyone is polite and very friendly. The service department is spot on when it comes down to pinpointing any issues with your car. They locate, explain, and keep you posted on the next steps. They make sure you are satisfied with the service provided and also purchasing a vehicle. If you are looking to purchase a luxury vehicle at an affordable price then look no further. Mercedes Benz of Winston Salem is your place to go.

Tommy is So Knowledge & Accommodating, Can answer your questions in Automobile Speakwith Very Clear & Needed Information,A Gentleman, Represents Mercedes Benz with Style,A Pleasure!! Quite Personable & Down to Earth, Ive purchased Two Automobiles,My Late Mother, more than 6 Vehicles there, Exceptional Service, Exactly What You Expect from Mercedes Benz !

Several months ago I posted an average review for this dealership location. My main issue was the service departments customer service being just average at that time, based on a couple of prior visits. Nothing major at that time, just not really what I felt was an overly welcoming service department staff. Again, not rude or unprofessional; but not super friendly either.The owner responded and indicated they would address my concerns and Im glad to say that I sincerely believe they took it to heart.I returned again last week for routine service on our car and to give credit where credit is due; have upgraded my original review from average to outstanding!The folks I dealt with (mainly Chris) were more than helpful and totally made me and my wife feel valued as customers.We dont mind paying dealership prices b/c we want dealership quality and the confidence the folks working on our vehicle are properly trained. But with that, think its fair to feel as a valued as a customer.I can honestly say that was the case during our recent visit. The service on our car required several phone calls between Chris and myself and each and every time he was patient, helpful and informative; giving me options and his professional opinion about the matters at hand.Thanks for the great customer service and while we hope we wont need a return visit for maintenance/ service anytime soon; we wont hesitate return to your business as valued customers!Thanks again and great job!!!

Love the experience I have had with this place. Car wouldnt start one day after getting off work; called there 1-800 number and the guy was there before they said he would first off that was a huge plus. They guy new a little something about Mercedes and then towed me from Greensboro to Winston. Once she came home service was fast, they told me everything that was wrong, how much it would cost and now they even extended the hours to weekends. Love this Benz dealership and rate my experience with them 10 stars 5 just not enough

Outstanding sales support and service. I experienced a minor issue with my car and not only did they work me in same day and completely resolve the issue plus give the car a wash. Great People, Great Service and of course Great Products! I highly recommend Mercedes-Benz of Winston Salem!

Friendly customer service and quality used cars.

Great customer service and excellent car service. MB of W-S associates greeted me in the service area and had me set-up for service and departing in a loaner in no time.The car was serviced and all items addressed and work clearly explained. When I returned for pick-up, I was greeted by name and my car, freshly cleaned, was immediately brought around. The pickup is extremely efficient, it took less than 10 min.It is refreshing to feel welcomed and my business appreciated. Highly recommend Mercedes Benz of Winston-Salem.

I worked with Matt B and had a very smooth, easy process. I received a very fair price on a used car and Matt went above and beyond when he had the dealership touch up a couple of things on the car and also deliver it to me in Charlotte, a hour and a half away. Excellent service and I highly recommend this dealership to anyone. Thank you for a Great Experience.

Atmosphere not too Pleasant

They were very helpful and very respected to the customer

I bought a Mercedes Benz from Mark Kendall this past weekend. It was one of the most pleasant experiences Ive had in purchasing a car. Mark was patient, extremely knowledgeable, and could not have been nicer to work with. Mercedes-Benz of Winston-Salem has gained a loyal customer!

Would recommend. Our sales rep Matt Burchette was very helpful and patient with us. The whole process was smooth and fairly quick.

Awesome salesman, Matt. Closing the door but said hed still help us. SOLD!

Always helpful and courteous. Their Service Advisors are the Best.

Great service as always at Mercedes in Winston. I do all my services there. The service staffs were always professional, responsive, and dependable. Also love the little things such as car wash at every service - it does make a difference. I highly recommend.

I just purchased another Mercedes from the Winston-Salem location. Lori Culler was my sales person. She did an outstanding job from start to finish. She is knowledgeable, genuine, and very personable. I highly recommend working with Lori. She is a strong asset to MB. Gene Walker and Chad in the service department also deserve kudos as they were also very customer oriented. This was truly a 5 star experience!!!

Friendly staff and great service. Love this place. Will definitely use them for my next car. John was a wonderful sales rep.

Always the best service at MBOTT. All the service personal are always very happy to see you and great you by name, open the door for you and help you move anything from your car to the MB loaner if you assistant. I have been a customer of theirs since 1987 and would never BUY OR GET MY CAR SERVICED ANYWHERE BUT MERCEDES-BENZ OF THE TRIAD!!!!

This was the best car purchase experience I have ever had! Mark Kendall was fabulous to work with and knew exactly what I was looking for. I highly recommend Mercedes-Benz of Winston-Salem for your next car purchase!

This was the best car buying experience I have ever had. Allie and Lori were phenomenal. From the minute I called to get a quote I was given straightforward and prompt information. They LISTENED to me and when I told them my budget they found my dream car within minutes. I picked it up 48 hours later. AMAZING SERVICE!

Excellent service. This was our first Mercedes-Benz buying experience, and wont be the last. In and out quickly. Very streamlined. No hassles or any uncomfortable back and forth bargaining. Spotless vehicles. Some of the most professional sales staff Ive ever worked with. Matt Burchette was fantastic! This purchase was for my wife. I am hoping to be in the market for a Mercedes for myself in the upcoming months. I will definitely be coming back to Mercedes-Benz of Winston-Salem.Thanks guys. You nailed it!

Everyone at the service center was exceptional. Gene kept me informed about my car and when I couldn’t get back due to son’s injury he was sooo understanding and told me to take my time. WOW they truly impressed me and I look forward to visiting again for my regular service appointment....🤗

Best car buying experience I have ever had. Hands down! I knew the car I wanted and they found it and worked with me to get me the deal I wanted. I drove from Mooresville to buy the car and the car was detailed, the paperwork was ready and I was in and out of the dealership in record time. Super high level of customer service and I was introduced to the service department before I left. Lori spent a copious amount of time familiarizing me with this new vehicle. I drove away extremely happy. I highly recommend this dealership.

From the moment I got to the dealer it was a pleasant experienceJohn Worley was a kind and honest salesman.Reassuring me that there was no pressure to purchase my car.When my decision was made, he helped with every detail of my purchase.In the end the car I bought was the perfect car for me.I can’t say enough positive moments about the experience.I have let my friends and family know about how I felt of the care andUnderstanding I received hereMany that’s to all who helped me.

Mercedes Benz of Winston-Salem, NC has THE most courteous, professional and CLEAN service center. It truly makes me proud to be a part of their family. Of course the cats ate amazing but having the red carpet treatment is what sets them above and apart from the other dealers. They have NO COMPETITION. Hands down the BEST!!!

Talk about going above and beyond. My wife got a flat today with our little one and we have John a call. He hasn’t even sold us a car yet but did not hesitate to see what he could do. Within the hour the service manager Chad was at the car in his shirt and tie changing the tire and taking the damaged rim back to get it set up with new rubber. I would recommend this dealership to anyone looking for a great car with even better service.

I had my vehicle serviced. Everyone from the time I arrived was very courteous. Gene was very informative since I am a new Mercedes owner. The shuttle service was really appreciated!

Well this was the 1st time Ive purchased a vehicle sight unseen & all through email. Allie Phillips was a pleasure to work with & responded in a timely manner. I felt comfortable & confident throughout the purchase process. Thank You to Mercedes Benz of Winston-Salem & Allie Phillips!

I looked for cars in several dealerships in Greensboro but it was until I decided to go to Winston Salem MB where I felt truly valued as a customer. David and his team treated me really nice and worked with me to reach the price I had in budget. Thanks so much!!

I am extremely satisfied with the service I received today. Everyone was courteous. Terry and technician in the Service department were very knowledgeable and professional. Thank you guys.

I drove from Charlotte to buy a car and it was well worth the drive...one of the best car buying experiences I have had. My salesman Jay was knowledgeable and no pressure.

By far the best car buying experience we have ever had! It took longer to test drive than to complete the sale. Go see Matt he is amazing!! We will be repeat customers for sure!

Great experience with a welcoming atmosphere!I bought a used 4Runner there and it was a seamless process from a friendly staff. Well priced, friendly team-driven service, flexible around my needs, and helped closed up all the loose ends in the few days after purchasing.They even took my girlfriend’s Mercedes through the car wash while we were there! Nice touch

It was a great experience. Kim Taylor walked me through from making many choices available when I was undecided. To the end, when I picked out my car. I cant tell you how easy it was for me....Kim did everything for me.

The vehicle I purchased was a 2018 CPO GLS 450. Dealer contact Allie was attentive and was very fair in our dealing. I could not have been more satisfied with the whole process. When I went to pick up the vehicle, dealer rep Mark took time away from sales to sit in the vehicle and go over all the various details so I would have a great experience.

The service at this dealership is outstanding. Everyone is so nice and helpful. Service work that is done is always thorough and my car is always very clean when I pick up. Terry Shackelford is and has always been just a great service assistant. He looks after my needs and knows if I haven’t bought particular services that I have in the past and he follows-up and talks to me about it and any other concerns about my car. He is a big reason as to why I love this dealership. He is the best!

Excellent customer service. Chris was very clear in explaining issues that I had with my car. Everyone was very professional and knowledgeable about my concerns .I really feel like it was worth the visit

As always, the service is top notch!Terry communicated enough (but not too much) to keep me on top of what was happening.My car was picked up and delivered VERY punctually by a profession, personable driver.A First Class experience all around!!

Great Service and Great customer care!! I cant speak highly enough about my car buying experience at Mercedes of Winston Salem. The transaction was smooth and quick. David Hooker did a phenomenal job answering all my questions and putting me in exactly the car I wanted. I would definitely recommend doing business with them if you want a quick, easy, and hassle-free purchase with a polite and professional sales team. A++ rating!

They assisted my girlfriend and I with perfect customer service. We ordered my product and the shipment can in the next day without any issues. When arriving on the dealership everyone was willing to assist us to where we needne to go without any issue. We are forever thankful for the great customer service that was provided to us.Thank YouFrankie

Traveling through NC and auxiliary battery malfunction displayed on screen.Stopped at Mercedes Benz of Winston-Salem. Service Department immediately did analysis, provideda loaner car and solved the problem in a very short time frame. Thanks to Chad Foster and the entire team for their quick response and outstanding service.

Excellent customer service. Very friendly staff. Have only been twice to see them but every time thus far the staff has been nothing but helpful. Kris has knack for showing he really cares about you and your vehicle which makes it me more confident to keep coming back.

Hit a deep pot hole at 5pm, called Chris in service at 5:05pm, he guided me about safe driving given the red warning light, at dealership by 5:30, Chris had a loaner car ready and the car was ready with a new tire and all cleaned up by 10am the following morning. It doesn’t get better than that. Thank you Chris and the service team!

Excellent customer service provided for an incredibly positive experience. The WSNC Mercedes Service Team exceeded my expectations once again. Gene and Lee helped ease any anxiety and kept me well informed of service completion status. Everything was resolved in one day and I couldn’t have asked for a faster turnaround.

Just received a call a few days ago letting me know my lease was out soon and they would love to have me come in to test drive soon. I appreciate how they keep up with myself and my vehicle!! The sales department has always been outstanding! As for the service department, they always go above and beyond to make sure every need is met. They have had to rescue me several times. Very excited about doing business with these guys again very soon!

Just like always, excellent customer service from start to finish. No short cuts or surprises. Work is done on time and as promised, with no hassle or double talk. Service advisers are professional and very efficient. This is a sign of excellent management. I will continue to use Mercedes Benz of Winston Salem for all of my vehicle needs.

I always have a perfect experience at Mercedes Benz on Jonestown! The sales manager, Tommy Hooker, is always available to his salespeople for any questions when buyers are in the showroom. Matt Burchette is an awesome salesperson and went the extra mile to make sure my first purchase was an enjoyable one and and easy one! Same for finance....wow! I have never been in and out of doing paperwork so quickly! On a final note, the service department is superb I always enjoy working with Kris and everything is always done in a timely manner!!

I have been a loyal customer for many years. I have nothing but great experiences to share. From sales to service, everyone has always treated me and my family fairly, and always goes above and beyond to provide outstanding customer service. I highly recommend this dealership!

Highly Recommended! Every experience from sales to service has been exceptional and they know how to treat a customer. They have gone above and beyond to ensure we were satisfied. We got a personalized complete walk through of the vehicle and they even helped us program the garage door opener at our home. You will not regret your decision to use them for a new vehicle or service.

A five star rating not only goes to the dealership but my amazing sales consultant John Worney!!! We have been in correspondence for quite some time talking and discussing options so when I actually made it over to the dealership the process was sweet and simple. The customer service I received was absolutely amazing. My entire family met the sales team and everyone complemented the level of professionalism and how much we were treated like family. We will recommend Mercedes to our friends and thank you for a wonderful experience we love our GLS 450 !!!

I had a small issue with my car while visiting from out of town. I called MB of Winston-Salem at 8 in the morning and they said sure bring it in and we will work you in. Although they had a busy schedule of regular appointments they worked me in that morning and serviced my vehicle before noon. They were very courteous, professional, and efficient. Their service manager himself came out and completely explained everything. I was preparedfor something worse but very pleased how they took me in and put me on my way in a very short period of time. They upheld the MB service reputation with flying colors!

Was able to bring the car in the same day I called. Gene W was a delight to work with. Still chocked that I was offer a loaner. Will definitely go back.

So impressed by how easy the Service process is at MB of WS. It was incredibly fast and friendly. I thought I understood why I bought an MB after driving it, but now I realize the Service that MB offers is at the highest level as well. Id recommend to anyone!

My husband and I had a very pleasant experience with the awesome people at the Winston Salem Mercedes-Benz dealership. They were very helpful and informative and the buying process was very quick! So far I absolutely love my new Mercedes- Benz C300! I defiantly recommend going to see these great folks. Thanks You for everything!!

The staff is very helpful, courteous, outstanding service: keep up the good work..

Service is great. They do what needs to be done and advise of any upcoming service events to be prepared for. Straightforward and honest. Works for me.

Our car buying experience at Mercedes-Benz of Winston-Salem was hands down our best ever. There are a few Mercedes dealers closer to our home, but this dealership had more of a selection and ended up being well worth the drive for a number of reasons. David Hooker was our salesman; he was very professional, personable and made it a fun and stress-free experience. He went over everything about the car with us and made sure we knew we could call him with any questions we might have. He also checked in with us a week later to see how we liked the car. Well, we love it and would purchase there again in a heartbeat!

Great buying experience. The sales team was very knowledgable, caring and upfront. One of the best buying experiences. I would highly recommend this dealer. Thank you guys for all your hard work.

While traveling from several states away we had an unexpected issue with our vehicle, late on a Sunday night, that would have left us stranded if not immediately fixed. I left a voicemail on their service department and received a return call within 10 minutes of their opening. They were busy but were very accommodating and said they would do whatever they could do help us out. Within 25 minutes of having our vehicle towed there they diagnosed the problem, had it ordered and it was repaired by the next day. They were professional, quick, went out of their way and ensured that our trip was interupted as little as possible. Outstanding service and customer care.

Fantastic service. Jay was awesome throughout the process. I came in knowing what I was looking for, and they didnt try to steer me another direction. No upsales, gotchas, or surprises. I asked that they have the financing worked out and ready for me when I arrived, and I was off the lot in 45 minutes.

I have purchased many cars for my family members over the decades from this dealership, and their customer service is unbelievable! The staff are literally part of our family over the past 30 years. Kurt is a remarkable professional representative of MB, and he is truly committed to service after the sale. Tommy is also an excellent professional. I have moved from the area, but will always buy my MBs from this dealership. Five Stars for service and relationships.

I just leased my second car from Mercedes Benz of Winston Salem. Mark Kendall was my salesperson for both leases, and I just want to say that across the board, out of all the many tasks I have in my life (from groceries, kiddos and bills, to my full time job, to wrangling with customer service representatives, etc.), leasing these two vehicles was hands down the easiest experience of them all. In a word, Marks customer service is flawless. I also want to commend Terry Shackleford in the Service Department. Im in and out and safely in a loaner within minutes every time I go in. Terry has such a pleasant, comforting demeanor. All in all, it feels like Im visiting old friends when I stop by this dealership. Go see for yourself!

My experience has been most pleasant! All of the staff have been so accommodating and have tried to answer my questions. There efforts have been top notch.

Great experience, Mark Kendal, the sales person was very knowledgable and helpful. Since this is my first Mercedes, he took the time to go over everything with me. Will definitely send all my friends to Mark.

I have owned vehicles and had them serviced for over 30 years. To that end, the Mercedes Benz Dealership in Winston- Salem is far superior to any dealership I have ever used. Moreover, I would also like to extend high praise for Chris-Service Rep who always is a pleasure to work with, attentive to the details, and has a wonderful personality. This is truly a first class organization and has set a high bar for the competition.

I went in for Service on my 2016 C300. The service rep was very nice but I wish he had gone over all that was done to my car, I.e., what exactly is included in a Service A. He told me they also needed to do a Campaign Service on my audio but didn’t tell me exactly what that was. He was quick to get me out; probably thinking I wanted to get out quickly but what I really wanted & needed was a clear understanding of everything they had done to my car.

Terry in the service department is the best. He always gives the best customer service. It’s like you are giving your business to a friend. I live closer to the Greensboro location ;however, I would rather drive to Winston Salem because of him.

The employees at Mercedes Benz in Winston-Salem are very friendly, knowledgeable, and helpful. I always feel welcomed whenever I go in there. The office seems to be very team oriented and they work well together to get the job done. They have always went above and beyond to always try to make me feel welcomed. Their customer service is excellent and they show a lot of professionalism in the Winston office. I have had nothing but pleasant experiences with the staff at the Winston-Salem office and would highly recommend them!!!

Fantastic service. Very accommodating and helpful. Will definitely continue to bring my car here for regular service. Highly recommend.

Greatest service department I’ve ever visited, and I thought it was impossible to see a manager roll up his sleves and take care of a customer right in the service lane without hesitation or a disgruntled attitude. Very professional and welcoming. And the receptionist Christine is unmatched with her courtesy and professionalism! Thanks again for such an incredible experience 💯💪🏽👌🏾

David H. was amazing throughout the car shopping process for us. He stayed late our first day on the lot just to answer questions. He was very relatable as a person which put us at ease in buying a car. He was never pushy and was always available throughout the buying process and even after when we had questions.

Had a great experience at this dealership. I’ll give them 5 stars with no problem.. customer service was awesome. I just suggest them to make sure when they put an used vehicle for sale( that’s was I bought), this vehicle needs NOTHING but a new owner.

I have been dealing with Mercedes Benz of Winston Salem for the past ten years and will never purchase a Benz from anyone else in the future.Tommy Hooker Jr and David Hooker are professional in every manner; appearance, knowledge of product, advice/suggestions and, most importantly, treating us like family.My wife and I drive MB and, between us, we have purchased 5 vehicles over that time, our two daughters purchased their MB from them, my sister and 5 close friends have purchased from Tommy or David upon our recommendation.Terry Shackleford in the service department has been most accommodating whenever we need to get our vehicle serviced. If he does not answer the phone, he returns our call within minutes after we leave the message. Mercedes Benz of Winston Salem has transformed our car buying experience into a pleasurable event due to the first class treatment we receive from Tommy Hooker Sr, Tommy Hooker Jr, David Hooker in sales and Terry in the service department.

Everyone was very professional from the time we arrived to the time we picked up our car...From Kris and the young lady that signed us in to coming back with a loner car full of purchases that the same young lady and and the young gentlemen that brought our car around helped us unload and place in our car. They went way beyond the call and we appreciate their sincere loyalty to the dealership and their customers. We will drive again the 3 hours to come back to this dealership.

Normally have received excellent service but this time was not happy. My car is an electric car and was left overnight as usual so it can be recharged since I drive from Burlington, NC. Car was not totally charged, had to leave an additional day, received car not 100% charged the second time but was enough to get home. The charging handle appeared to have been dropped and part of the plastic broken off. I can only hope this would be a one time bad day for whoever worked on my car. Will try to locate another dealership closer to home next year.

Very professional and courteous staff. Gene was very helpful explaining what needed to be done and kept me up to date on everything.Very appreciative of courtesy car. My car was returned clean and everything set the same as before service.Gaill Walters

Such a great experience dealing with Mercedes of Winston-Salem. Stewart and Lori were so wonderful to deal with and helped me get the perfect car.Would absolutely recommend to anyone looking to buy a new car!!

Family owned and super friendly employees. I received a very fair deal on a used car. Hot Chocolate I was given was great,as it was a cold morning. I will go here first the next time Im looking to buy a car.

Just moved here from out of state and have never been to this dealership. I needed something adjusted on my Mercedes and they were able to get me in right away and take care of it. Thanks!!!

Took my car in for service today and the experience I had was phenomenal. The service advisor was there waiting for my arrival and thoroughly explained the service they were going to perform. The wonderful receptionist named Gloria was very knowledgeable and made paying the bill much more tolerable. All in all a great experience.

Fantastic dealership. Very fair prices and fair trade-in values. Was very pleased with the customer service and the purchase we made at this dealership...especially since we were buying a used non-Mercedes vehicle from them. I would highly recommend this dealership to others.

The people in this Mercedes location are nice and pleasant to work with. The only thing I would recommend is both Raleigh and Charlotte Mercedes always have coupons and discounts for service. I feel the Winston-Salem location should do the same.