Had a great experience with ProStone! Ross was very responsive and helpful. Our installation process was quick and efficient! We are very happy with the end result.
We have used them several times now and are always pleased. Great quality and service at an excellent price. The installation crew do excellent work. Accommodating and extremely customer satisfaction oriented.
I would highly recommend Prostone Granite and Cabinetry. The process was simple, pricing was good and installation was professional. The entire process was completed in less than 10 days. They have a wide variety of options and communication was good throughout. A great small business to use in Winston Salem.
Outstanding service and product. I can’t say enough about the customer service from the whole team. Ross was extremely helpful and was great work with in picking out the granite countertops. We absolutely love what we chose.The installation went well and the installation guys were quick and great to work with. They did an awesome job.
I am so happy with our granite countertops. We chose absolute black and they are stunning with our white cabinets. I was extremely impressed with how quickly they came out to measure, how fast they were able to install it, and how affordable it was compared to three other quotes that we got. They also installed it very quickly, once here, and were very experienced. I highly recommend Prostone.
Ross was great to work with. Answered all of our questions, gave us a quote that was considerably less than his competitors. Prostone did a beautiful job installing our granite. Recommended Glenn Mitchell for demolition, plumbing (faucet and garbage disposal installation) and finish work. If you are going to have granite or marble put in your home, see Ross at Prostone. I highly recommend them.!!
Ross was great to work with. He was available to answer any and all questions that we had. Quick, easy, efficient scheduling from measurement to installation. ProStone was quick to return to check out a question we had post install.
I absolutely recommend Ross at Prostone for the fabrication and installation of your countertops. I have been in the kitchen design business for almost 20 years and completely appreciate the expedient, courteous, and professional experience we had with Ross at Prostone. We had a particularly large top fabricated for our kitchen island and as you can see from the photos it took several men to carefully deliver and install it in our home. They did a fantastic job! I highly recommend Prostone for their craftsmanship and professionalism.
Ross was a great help in choosing granite for our new home. His estimates were very timely, easy to understand and complete. The installers did an exceptional job, completing their work quickly, efficiently and cleaned up every spec of debris before they left. I highly recommend Prostone.
We are very happy with the counter top. Prostone did a nice job and everything was on schedule.
Ross in the Winston location was super friendly and knowledgeable. We had to do a fair amount of prep work ourselves as we couldnt get other contractors in to take care of the drywall and tile before the counters were ready. Ross answered my many emails and phone calls about how to get the kitchen ready for the installers. Extremely helpful. The installers were polite and professional. They laid down tarps on the floor and cleaned up after the job was complete. They did an excellent job. We are very happy with the results. We would gladly use Prostone again in the future and would happily recommend them to anyone who asked.
Great Service. Ross was great to work it! Love my counter tops.
I had a great experience with Prostone. Ross was great and made the process very easy. I will be using Prostone in the future for sure.
Couldnt be happier with our new vanity, absolutly stunning! Workers were very pleasant, efficient and professional Would definitely do business here again!
Ross is extremely helpful, diligent, and professional. Very competitive pricing, quick turnaround, and smooth installation with a high quality of craftsmanship. Highly recommend and will use for all future countertop solutions!
I was more than pleased with my service from ProStone. Ross was awesome with his helpful suggestions. I didnt really think I needed to visit the showroom in Greensboro to look at the layout for my Quartz, but he was so right. I am now so thrilled with the pattern/layout I chose. The installation crew was also great. They got in an out quickly and cleanly and everything looks perfect. See pictures below.
This is our third experience with Ross and Prostone and all three have been awesome. The installers did a magnificent job. The prices are very fair and the finished product is always superb.
Everything done excellently and at a good price. Looks great. Highly recommended
From start to finish, measuring, choosing the right stone product, installation, and communication throughout the project was fast, courteous and professional. I would hire this company again. They do what they say.
We had a great experience with this company. Had our kitchen countertops updated. Very friendly and professional office staff. We got recommendations based on our needs and wants. They have a very affordable prices (even for quartz which I never though we can afford) Installers came on time, were very careful not to damage anything during installation (we were worrying about backsplash since we were not planning on replacing it), they made sure all was cleaned before they left. Kitchen looks awesome now!Highly recommend this company!
Ross was absolutely wonderful to work with and made the process so easy! They also had the best prices we found. Thank you
Extremely prompt response to all inquiries and timely service and installation
This has been a wonderful company to work with. We had a new construction home and were doing part of the work ourselves to save on money. After searching through many cabinet companies we came across Prostone while shopping in Winston Salem. So glad we did! Ross was great to work with and gave us exactly what we were looking for. The install was so fast and they did a great job, even had to come back to switch out a size. They were flexible with our subcontractors that were falling behind. Best of all the price was amazing and the quality is spot on. We will be doing more with this company in the future.
We did a bathroom remodel and made the instore purchase with ease. They came out and measured and then returned with the granite slab. They cut the opening for the sink and sat the granite and backsplash. Caulked and sealed and done! No mess and very professional. Definitely recommend! Will use in future for new house. April 2018
Excellent experience with Ross and the entire ProStone crew. Would absolutely recommend and am looking forward to doing business with them again in the future!
I absolutely love my countertops. ProStone was very efficient and quick with quote and installation. I highly recommend.
It wasa great experience th installation was awesome
ProStone was on time for both appointments they scheduled with me...which to me is a big deal since I have to take off work to meet people coming to my house, so their punctuality was a huge win for me. they installed the counters quickly and the look GREAT. the price was amazing and the workers were friendly and I enjoyed the whole over all experience. From the day I walked in the door to the day they were installed i believe was less than a month. Very easy to work with and worked on my schedule. Please consider them if you need new countertops. They put in granite countertops and an under the top mounted sink. (after and before photos below)
I highly recommend ProStone! Ross was especially attentive to our needs-in overseeing that everything was done to our satisfaction! The laborers did great quality work. We are very satisfied with our granite bath remodel. Thank you again ProStone.
Excellent job. Friendly and helpful staff. Price was great! Installers were very proficient and wonderful to work with. Would highly recommend.
The ProStone guys were the best from start to finish They came on time and did a top notch job my counter top is perfect!
Great experience start to finish. Love our new countertops!!
ProStone did a great job with a custom farm sink cut out countertop for our laundry room. Easy to work with on a quote and the install was done professionally and very quickly!
Would like you to know we are very happy with our granite countertops. We were also very impressed with the crew that installed them. The guys were very polite, professional, courteous, and were very careful not to damage the existing cabinets, walls, and floors in my house. Im definitely pleased with the installation and will certainly recommend Pro Stone to anyone needing new countertops.
Very happy with our new granite! These folks are pros and they beat the big box store prices. The installers were very professional and even let me ask lots of questions (and even answered them!). I will certainly use them again for future granite needs. Another big plus is that this review didnt have to be on Facebork.
I renovate houses for a living and I deal with all types of companies and people. When I say that Prostone is exceptional, I mean it. Ross is absolutely fantastic to work with. He earned my business and he continues to provide the same exceptional service every time I use them. I will not use another granite installer for as long as Ross is there!
The staff is knowledgeable about their products. They are very professional & nice. They covered the kitchen floor & cleaned up afterwards. This countertops make my kitchen look AMAZING.
We had a great experience with ProStone! They had a good selection of quartz the we could see in the showroom. Prices were very competitive. Our new countertops were installed on schedule and with minimal disruption to our day.
The whole process, from beginning to end, went smoothly. The store has a good selection of counter tops, and good prices. Installation was done on a Sunday (they added Sundays due to being very busy), which we appreciate since it save us some time. Great professionals.
Excellent customer service and quality countertops. Even with one small snag, they were great until the very end. We are happy customers.
Ross Edwards was very helpful and he has a very good selection of products on display.
You guys were great from the minute I walked into the shop to coming home and seeing my beautiful new counter tops. We could not be happier. Everyone from Ross on to the guys who did the install were helpful and professional. Many thanks!
I worked with Ross Edwards and the experience was awesome! The price was very competitive but much better than anywhere else we looked. Their service was quick and efficient in both delivery and installation. Their communication and customer service was superb. They were extremely accommodating on my requests. I was referred by a friend and she did not lead me astray.
Well deserved 5 Star rating. I have purchased multiple kitchens of Granite for several new homes and rental properties from Prostone and have NEVER been disappointed. Ross and his team have a really great product and 1st class service. The prices are unbelievable and turnaround time cant be beaten from anywhere I have ever purchased before. Prostone is by far the best granite company in the Triad.Before you buy from any other company, do yourself and your budget a favor and at least go by and visit with Ross and his team at Prostone.
Prostone Granite is a lovely little shop with a very friendly and helpful staff. They kindly helped me every time I came in, and were very patient with me as I brought friends and family in to help with my decision.At the end of the install, we had very nice, high quality and well installed granite counters. The service on the install was good, and they even came out to re-seal one of our countertops to make sure it shone like the rest of them. Between the staff, the install and the customer service, I would love to give this business a 5/5, but truthfully... Im not happy with the stone itself.We picked out a white slab, with grey veining and garnet flecks. We brought in samples of our floor, held up all the samples we could to find the right stone that would match our floors, cabinets and back-splash. We took a granite sample home and thought we had the perfect stone. When it was delivered however, I was immediately concerned.I asked the installers if they had the right stone, because it didnt look right. They assured me it would look right once it was sealed. They installed it expertly and sealed [most of] it. Even after it was sealed, I kept comparing it to the sample and asking why it didnt look right, it didnt even look similar. I even reminded them that they hadnt sealed our island, but they asked me to sign paperwork and left. I called the store, and they sent someone out to seal the island the next day, but its still not the stone was wanted.To clarify, I understand that every stone is different. I wasnt expecting the exact slab that we saw in the store. But we paid for a stone that had white in the name. We wanted white counters to match our white cabinets and the white in our back-splash. The stone we got has no white in it at all. The black veining and garnet flecks are the same, but all of the white areas (which is most of the stone!) is a dingy, cloudy greenish-grey. It doesnt match the sample, the stone in the store, our cabinets or our kitchen. I was expecting a variation of what we saw in the store, not something an entirely different color.Again, the staff was great and the store was very nice. I appreciated the customer service, but the stone we got just isnt what we ordered.
They did a great job. We love our new counters. It was a easy process. They came out and measured amd then installed the countertop. It fits perfectly. They cleaned up after themselves. Everyone was nice to work with and answered all of our questions. They made some suggestions that we hadnt thought of. They have a good selection and thier price was better than the big box stores and easier to work with.
Excellent service and very professional from start to finish.
Excellent product and installation! We hired Prostone to tear out our old kitchen counter tops and replace with granite. Ross knew his products very well and educated us on the best granite for our needs. The installation was on time and the workers did a great job. I am pretty picky and I dont spend money unless it is well spent. I would highly recommend Prostone granite.
If you are looking for quality and quick service, stop looking. This is it! Seriously. Getting the granite for two houses (one we are selling and one we moved into) was by the far the most easy thing on my list. I went right in, picked out the granite and a week later, my counters were done. Im only mad I didnt do it sooner. You also cant beat the price! Im so happy!!
Amazing customer service from start to finish. I had an unpaid balance that I was unaware of and they were very kind about the entire process, thank you Ross for being so understanding. If I could give 10 stars I would. I would highly recommend this company to anyone looking for granite countertops. Awesome job guys!
Ross was great to work with, and Im glad we made the trip from Greensboro to see him! (Did I mention they are open on Saturdays?) The pricing was very transparent and better compared to other local competitors as well.We chose leathered slabs with a lot of movement to them, and Prostone was very helpful in showing us different cutting options so that the seams would be less visible. The end result turned out fantastic.We will definitely refer Ross and Prostone to all of our friends looking for an upgrade, and would not hesitate to use them again in the future.
Prostone is an easy choice.When a friend found out we were remodeling an older home they strongly suggested we should check out Prostone for our granite countertops. That was great advice!Visiting their showroom, you’ll quickly discover they have a huge selection of colors and patterns to choose from. And, although it took us a while to get ready, Prostone was quick to deliver and install countertops in our kitchen, two bathrooms and a smaller den wet bar. And, the installation was completed on schedule and in one day.With excellent service and the best pricing we found, Prostone was our best choice.Thanks, Ross. Great job!
We hired Pro Stone to replace existing formica with granite counters in our kitchen. The price was awesome, they had a nice selection of in-stock granite to choose from, and the job was completed quickly. Ross Edwards in the Winston-Salem store did a terrific job helping us with an estimate and answering all of our questions. The installers were professional and thorough. If I had a bigger budget to work with, I might have considered using a different granite that wasnt in stock but you just cant beat the price per square foot of material vs having to buy however many slabs you need and then having left-overs. Also, the labor charges were very reasonable. I highly recommend this company!
We worked with Ross at Prostone in Winston-Salem and could not have been more pleased with the total process from start to finish. He was patient helping us choose a granite for our kitchen, gave us a realistic estimate, sent someone out to measure for a firm price, and had it installed, all in a week. We recommend the quality and workmanship and would use them again if the need arises.
Best granite and cabinet supplier/installer in the greater Winston-Salem area. Prompt, reliable service at fair prices, excellent show room, and professional installation with no mess left at job site. Ive used Ross and his team on multiple projects with great success. Thanks
I always enjoy using Ross and Prostone for our projects. They do good work and are reasonably priced.
After shopping around at all of the normal big box stores we found ProStone. We assumed a smaller business wouldn’t be able to beat the big box prices but we were pleasantly surprised at how untrue this was. We met with Ross at the Winston Salem store. He was incredibly helpful and polite. Their selection was great and the price per foot almost unanimously beat the big box stores. We chose a granite for our kitchen counters, paid a deposit, and scheduled install. There was 2 week time from ordering to install. This was to account for manufacturing and other customers scheduled installs. The crew showed up on time on our install day and were very professional. They ensured everything was perfect and cleaned up prior to letting us know they were done. Total install took about 4 hours. We are very pleased with the whole process and with ProStone in general. We will absolutely shop with them again when we upgrade our bathrooms. We highly recommend Ross and the whole ProStone team!
Great from start to finish. Ross was very easy to work with and answered all my questions and dealt with me rescheduling TWICE without getting annoyed.I had been sort of working with another company and went with a totally different stone and Prostone had the lowest price so I went with them. Employee at the other company got an attitude about it, attempted to bad mouth Prostone, and then give me a garbage product on some bathroom countertops I still had them make for me. I got my money back and will never go back for anything. I will ALWAYS recommend Prostone to anyone who asks, though, because I am very happy with my kitchen counter top!
Great service. Excellent knowledge of items. Good selection. Price and quality is much better than the big box home improvement stores. Definitely worth the investment. Highly recommend.
I contacted 4 other granite suppliers before Prostone. Ross was by far the most knowledgeable and professional, and communicated well throughout the process from start to finish. Likewise, the install team was top-notch. Very pleased with Prostone.5 years later…..still thrilled with the quality and craftsmanship.
After getting some high estimates from another place and two big box stores, my wife stumbled into Pro Stone while going to Costco. She found a counter she liked and they came out in a couple days to measure, and gave an estimate over $1,000 less (thanks Ross). From measuring to installation was about a week. The installers did a great job getting the counters placed, leveled, drilled for faucets, undermount sink installed, and very methodically cleaned. I have very high expectations and they met them at every point in the process. Highly recommended.
We checked for 3 months for our countertop and saw the sign for Prostone and walked in and found what we were looking for at a much cheaper price. The installers were on time and excellent through the installation - they were great, cleaned the dust off everyhing in kitchen. Recommend superbly....
From the start these guys were professional and very helpful. I loved that we were able to select the granite layout at the main facility, based upon a template Prostone made of our kitchen. Installation was a breeze...oh...and the price was the most competitive in the region. I would use them again, for sure!
Ross at the Winston store was incredible. He was professional and personable. He stayed in touch with me while we were waiting for the new shipment of quartz to come in. All of my questions were answered completely and in a timely manner. My new quartz countertops look terrific in my kitchen and were installed for an affordable price. Thank you, ProStone.
Ross and all the people at Prostone were very professional. The were very competitively priced, but what I liked most is on many of the counters they stock, you only pay for what you use and not the whole slab. This can be a huge cost saver! I would definitely recommend them to anyone looking for countertops!
Excellent work. Arrived for all of their appointments on time, Granite was measured and cut to specifications perfectly without any problems. The installation occurred on the date and at the time specified. It was done quickly and they cleaned up after themselves.The job was well done and looks great............
Prostone did a great job with our bathroom countertops. A mistake on their part was made, but they immediately came out, took a look at the issue and got it resolved in a very timely manner. We will definitely do business with them again.
Ross was fantastic when I went into Pro Stone and had no idea what I was looking for to remodel two bathrooms. He helped with the color selection and had someone out to quote within a week.The installation was flawless and the counters look amazing! I would use them again or refer them to anyone looking for granite.
I highly recommend ProStone to anyone looking for cabinets. On a lark, I stopped in to ProStone next to COSTCO in Winston-Salem and talked to Ross. He showed us his products and the prices so we got a quote. The quote was on par with IKEA and CabinetsToGo BUT included the granite and installation. We signed a contract and the installation crew showed up a week later. In four hours they were finished and everything was perfect.
Im leaving this review for my grandmother. She had a very helpful and pleasant experience! From start to finish the customer service and quality was top notch! Thank you for taking such good care of her!!
Ross and his crew were helpful, courteous and prompt. We are happy with the counter-top installed. Price was less than another quote and ProStone was available to do the work almost 1 month sooner.
Very pleased with Prostone. We were seeking granite countertops on a somewhat minimal budget for a kitchen renovation. We tried several of the big box stores and although we found some reasonable prices in our range, the choices were extremely limited. We found Prostone and were amazed by the increase in choices they offered within our price range. Ross was very knowledgeable and friendly and guided us through all of our options without pushing us into any higher price range materials. This alone makes this a 5 star company. They want to find what works for you and dont make a push for bigger sales.A measurement was scheduled and was done professionally and quickly. They fully explained any trouble spots and explained where the seams would need to be cut. They answered all our questions quickly. Even during a busy season, they scheduled installation quickly. They arrived at 9AM and completed approximately 75 sq ft of installation in about three and a half hours. Very quick, but good installation. Some minor scuff marks to the walls and trim, which we fully expected given the demolition required beforehand. They installed a new sink quickly as well.Can not recommend Prostone enough. Great choices and prices that beat your big box stores easily. If we need countertops or cabinets in the future, Prostone will be our first stop without a doubt.
Had a great experience choosing and having granite countertops installed. Will definitely use for all our stone needs!
We are very happy with our new countertops from ProStone. Their Calacatta quartz prices were great, and they traveled to Charlotte to measure and install for us. Ross is an excellent communicator and kept me informed throughout the process. He is very knowledgeable and made sure we dotted every i and crossed every t. Highly recommend!
I have had their granite now for 2 years. It is very pitted and lacks the luster of the other companies in this area. I believe they keep a lower cost on the granite by not performing as much polishing as their competitors. I now realize that there is a big difference and was not worth the few dollars that I saved. I would not purchase again from this vendor again.
Very pleased with our decision to go with Prostone Granite! The costumer service and install.....nothing less than perfect. Thank you Ross and your team!
ProStone has installed granite countertops in two of my homes and I have been quick to recommend them. They installed my present countertops three years ago and did a fabulous job. Recently, a problem developed and I contacted them. They showed up exactly when they said they would and worked for several hours to resolve the problem -- no charge! Too many times companies that offer a warranty will find a way to worm out of it, but not ProStone. I will be calling them to install granite in my bathrooms soon and I will continue to recommend them most heartily!
The whole experience from selection to installation was positive. Ross was very helpful and always eager to answer any questions. The installers were professional and were conscientious about what they were doing.
I am the same as just about everyone. I go to the Jack in The Box Stores and that is the kinda help you get, a Clown that pops out if you are lucky. Their little heads just weeble and wobble. After making phone calls complaining and the whole 9 yards nothing changed. I found out about ProStone from a lady at work. I went in found Ross who was there at my every question and gave awesome ideas that I went with. I never thought it would be so easy. They came out and were very pleasant and professional. Plus they did beat everyones price by at least 1000 dollars, some people they beat by 2000 dollars. I am looking for ideas of back splash now after I finish the cabinets. Then its onto the bathrooms for more Granite counter tops. I love this store and its old fashion service with a smile. Best place I am aware of.
Great job by experienced and efficient workers. Job completed within promised time frame. Left everything clean and neat. Beautiful countertops, very pleased. Would recommend this company to anyone.
I remodel a lot of kitchens and bathrooms. Ive shopped around for the best price and no one beats their prices. And their installation is far better than the competition. I plan on useing them at least two more times this year.
Prostone did 3 bathrooms for us and we couldnt be happier with the experience. Ross worked with me on options and they did a superb job from the estimating to the measuring to the installing to the clean-up. Very professional.
We worked with Prostone to install a new granite counter top and I have to say, it was about best we could have hoped for. Lots of help in choosing the granite, and the work done to bring a piece of granite that fit perfectly, provide metal extension brackets for more overhang, and the installation by highly professional installers was A+ I cannot recommend this company highly enough.
We worked with Ross at ProStone for several months during the remodel of our kitchen and he was so helpful throughout the whole process! I researched a lot of granite options and companies in the area and Im so glad that we went with ProStone! Our kitchen counters look better than I could have imagined!
Ross is extremely helpful in selecting the right stone for your home or business. Our dental office in Clemmons (Village Family Dental) desperately needed an upgrade in countertops, and Ross picked out a great combo of white quartz and a blended granite that work great together. The install team was very knowledgable and friendly, knowing how to remove existing countertops quickly and install necessary support beams to accommodate heavier stone. Everything was cleaned and tidy when they left, and the end result was fantastic. Highly recommend Ross and the folks at ProStone!
Beautiful Granite at a very affordable price. We shopped around and were very glad we found ProStone Granite, no hassle and very quick with there installation. Ross was great to work with, we would recommend ProStone
I cant speak highly enough of Ross and his team at ProStone! Their prices are very competitive, they offer a much wider selection than big box stores, and the service is unparalleled! The reno work I was hoping to have done on my kitchen was overwhelming to me, as a first-time homebuyer, but Ross made it so easy and painless! It was just a quick and painless one-day installation process, and paying over the phone made everything so simple. Ill be doing more work in the future, and these folks will be the first people I call--you should too!
We had assumed the advertised prices were come-ons. Not so. The price in the paper is a price you can pay. You can, of course, get upgrades, but the basic price has good options. Great selection, great quality, great (and speedy) installation.
We had a wonderful experience with Prostone. Ross was great and so knowledgable. Our countertops are beautiful and were installed with ease. I would absolutely recommend Prostone to anyone looking to have new countertops installed!
We needed a marble top for a bathroom vanity and the matching top to a kneewall. Our builder suggested a competitor locally and we went to get a quote. We chose a marble from one of their 6 inch samples and gave them measurements and left to wait for a quote. We immediately went to Prostone and talked to Ross. He showed us a full sized sample of what we had picked out and we did not like that particular marble. Thankfully Prostone has large samples on display rather than tiny little samples. We feel like we dodged a huge bullet. We got an immediate quote from Prostone and were pleased with the estimate.We also got another estiimate from a second place that was a friend of one of the construction crew. Prostone was over half the cost of the first place we went to...all right, it was Bloomday in Winston-Salem. The 3rd quote was about 300 -350 more than Prostone. It was a no brainer. We initially were told by Ross there would be about a 2 week wait from picking out to delivery. He surprised us by saying there was a schedule change and in 4 days our marble was installed. Its beautiful and the installation was fast and painless. VERRY happy once again with Prostone and would recommend them highly. I will not go anywhere else should I need another marble job.
Outstanding service and follow through on concerns, would recommend highly.
ProStone has the best prices and did the best work in the area. We recommend ProStone to anyone looking to update counters or cabinets.
Great selection of stone at all price points. Couldnt have been easier to get a quote and get installed. Workmanship excellent. Id absolutely recommend ProStone.
This is our sevond kitchen upgrade with ProStone and we had excellent service from the showroom staff to the installation staff! We have already recommended them to our friends!
Very professional. on time and very good work. Easy company to do business with!
My sister bought the HL Green granite for the countertops and backsplash to go with her cream colored cabinets. Its been 7 months. The salesman was very good. Great quality granite and workmanship. Installation was quick and smooth. Best price in Triad area also. And 15 year warranty on the finish. We are very pleased.
Thanks Ross for a great experience! Love the counters!
Excellent service and product. Thanks
Great experience working with Ross and Prostone.