Came in to the store to shop asked cashier for the location of the restroom Stephen/Steven was absolute rude responding. When I came to pay I had dropped a few coupons and my debit card in one of the isles, I asked if he can hold for me to go back and find it. Steve’s immediate response was I was going to hold up the line (there was no one in line and only another shopper in the store 🙄). The attitude and the tone of voice is not acceptable. I asked why he was being rude and he responded your blocking the line and if I cancelled the transaction a manager needs to come and it’s a big deal. During this I kept telling him to stop being rude as I didn’t deserve that. As the other customer approached the attitude changed and he treated him differently. This was my third visit and will not ever come back.

Appreciate the quick response and one-on-one attention. This is a consistent protocol we have experienced at RiteAid Wilsonville.

I will not be returning here ever again. On 10/9/20 at 4pm someone drug shamed my wife for trying to pick-up my propranolol refill. They said they deferred it a month because it was too soon for me to get a refill and said they wouldnt refill it because it was blood pressure medicine (not why I take it). I was confused and told her to ask them what they were talking about as I dont have high blood pressure and thought they were referring to a different prescription. After asking again the person at the counter reluctantly gave her my meds. She asked if I lost my previous ones and my wife simply said yes as that was apparently the only way we were going to get my refill.1. My refill expired 4 days after this moment, so Im not sure how I could refill it a month later...2. Propranolol is something my doctor gave me for heart palpitations and/or racing to take as needed. She also told me to try taking larger doses of it for migraines as its been known to help. So I had tried this and after a couple months ran out, thus the need for a refill.And to clear up, propranolol is not an opioid or anything of the sort. My doctor told me that some have even suggested putting it in water because of how good it is for your heart. I take it as needed so Im not sure why or how the person at the counter came to the conclusion I ran out a month too soon, especially since I hadnt refilled for a few months.And when I did look it up, apparently it does help with high blood pressure, but this is not its only purpose and is not why I use it. For them to assume that tells me they dont know much about the drug and were making decisions based of what little they did know.So after hearing all the details of my wife explaining how she was treated and what they told her, Im left feeling like these people are not only uninformed, but rude. Had been going here for years, but this is too poor for me to overlook. Will definitely be going elsewhere from here on

I been working here as a supervisor for a month and I can say I love it. Managers and supervisor are soo helpful that it makes my job less difficult trying to figure out what my workday should look like. My coworkers are great and I enjoy all our customers and helping them find what they need, were all here to serve.

Emily was pretty unhelpful and not friendly at all. For a slow day and no one in the store I would have expected Customer Service to be better.

Good place to go. Nice people that work there

The staff here are always very friendly and helpful. Prices can be a bit high though so make sure to get a Wellness Card!

They know me and my family by heart always receive the best service.

Clean. Friendly staff. Well organized.

Always friendly staff!