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Tonkin Wilsonville Nissan
26700 SW 95th Ave #9206, Wilsonville, OR 97070, United States
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Tonkin Wilsonville Nissan
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ab
Review №1

Bought my first car here last Thursday. I had the best experience! Rick explained every step of the process to me, and was very transparent, which made me feel even better about my purchase. He truly made me feel like I was family. I felt safe and taken care of here. Brock Ingram, and Jon Nguyen also helped in the process, and explained every step through the service and financial process. This was an amazing experience and I would fully recommend anyone to go to Wilsonville Nissan to get their car. Thank you!

Er
Review №2

Everyone here at Ron Tonkin Nissan Wilsonville were absolutely wonderful! The process went seamlessly and I wasn’t there all day buying a car! Great and responsive communication was very much appreciated and made the process so much easier. Thank you! I will definitely be a return customer in the future.

Jo
Review №3

Just purchased a brand new 2022 Leaf from Rick Gilpin and it was great. I am very direct when buying cars. I know what I want, and I wont play games with four squares and interest rates and extra add-ons. Rick understood what I wanted and did a great job working with me to close the deal. We had to wait over a week for the car to arrive at the dealership, and Rick called me the moment it arrived and the deal was signed and done and delivered in less than two hours. Really great experience.

Ju
Review №4

I go here for all of my car needs. I love the crew. They have done an excellent work on my car everytime Ive been in. And their pretty quick too.

CK
Review №5

Rick Gilpin was AMAZING! Not only did we have the best ever experience buying our new car, but we also made a lifelong friend. Rick was knowledgeable, professional, friendly, and honest. We will definitely be back for service and for sales. My husband is wanting to purchase a truck in the next few months and thanks to Rick, we will never go anywhere else.Riley, the dealerships finance manager was wonderful too! He was thorough and knowledgeable and explained every step of the way.

Mi
Review №6

We bought our 1st brand new car!! Its was a great experience. I would totally recommend stopping in if your in the market for a new vehicle. Ask for Mike!!

Ri
Review №7

I had the most painless experience getting my car! Henry from sales and Riley from finance made everything smooth and easy. They were able to get me in my dream car and I couldn’t thank them enough! Thank you again so much to Henry and Riley, you guys are the best!

Ca
Review №8

We had great experience with the exceptional staff and a very knowledgeable salesman. Rick was the greatest. We were Not pleased with the discrepancy between their online price and the actual price supposedly due to “demand.”

Za
Review №9

Great place for oil changes. Dont try to overcharge but do a helpful screening for your vehicle.

Je
Review №10

Im AMAZED that they picked up and dropped off my car! Absolutely the best service ever. I will only ever use Tonkin Nissan for maintenance now!

De
Review №11

My experience at Ron Tonkin Nissan was exceptional!Rick and Brock worked their magic to get me into a beautiful new car! They were very professional and kind. I really appreciate them! Thank you for everything! I Highly recommend Tonkin Wilsonville Nissan! I Love my new car!

To
Review №12

I had a Great experience with Tonkin Wilsonville Nissan, both Michelle and Henry were great to work with and Very accommodating. The whole transaction took just under an hour to complete and was honestly one of the best new vehicle purchase experiences that I’ve ever had. Thank-you.

Ri
Review №13

This was by far one of the best car buying experiences we have ever had. Michelle answered all of our questions and was so very helpful throughout this process. Michelle even delivered our car to our doorstep. We would highly recommend buying a car from Wilsonville Nissan. I know we will if we ever buy another car.

Ja
Review №14

I love Tonkin Wilsonville Nissan. The service my family receives every single time we go is truly exceptional. Special shout out to Amber and Craig in service your work is truly exceptional and you make me feel like family job well done. Till the next time.ParatrooperJay

Ch
Review №15

I must say that Rick Gilpin is an amazing employee. He is genuine about how he cares for you and wants to help you find the right vehicle you are looking for. Rick answers directly and honestly. After my wife and I purchased a pathfinder from him I decided to get a vehicle for me that got better gas mileage. Thats correct, my family purchased two vehicles from your Wilsonville Nissan and Rick within two weeks. Ricks honesty and sincerity played a huge role in our decision to purchase our second car. Rick is sincere in his approach to every customer and represents Tonkin Nissan in the most professional, caring manner. This has made me a Tonkin Nissan customer as long as Rick Gilpin is there.

He
Review №16

I searched online for a couple months, with a list of my criteria. I finally found a vehicle that matched with everything I wanted, sold at Tonkin Wilsonville Nissan. It was after hours, so I submitted an inquiry online, expressing my interest and asking about availability. I received a response the next morning! I was given a sales associate to work with (Rick), who worked on my trade-in value, and sales figures, before I arrived. All went well and quickly! My husband and I signed the paperwork, turned in trade-in keys, and had new keys in hand, within a couple hours. Quick, efficient, we got exactly what we wanted, and Rick was professional and easy to work with!

Sh
Review №17

Excellent buying experience from start to finish. The entire staff was friendly, courteous, knowledgeable and helpful. All of my questions were answered quickly and concisely and easy to understand.

Ke
Review №18

Michelle was a delight to work with and helped Stevie and I find the exact car we needed. The whole staff was very friendly and straightforward with us. They made the process very easy and quick, looking forward to working with them again in the future.

xM
Review №19

Absolutely amazing service! We had Michelle, and she was amazing! Made our experience well worth it. Couldnt beat the price, or our trade in value. Thank you Michelle we love our 2017 Rogue!!! -Erika & Matt

Sh
Review №20

I came to the dealership close to their closing time but Jay took the time to listen to my story and what kind of car I was looking for and I absolutely wanted WHITE! He took the time to show me a couple on the lot that fit my size requirement and color along with all of the safety features. I instantly loved it so we drove it up to the front so he could hold it for to come in the morning and test drive it. He has a great sense of humor and went over all the safety features as we were driving. When we got back he sat in the car and went over every, little thing and I had never had that done before. He was thorough, down to earth and honest. No trickery or hidden $$$ that were going to show up in financing. This team is top notch and I would highly recommend Jay to make the car buying situation less stressful. John in finance was great and went over all of the numbers with me to ensure what they said is what I got. I appreciate the patience and the kindness and would not hesitate to recommend Jay and John to anyone I know. Keep up the great work! Keep being you and being genuine! It WINS!

Sh
Review №21

They were very accommodating and did their absolute best to give us what we wanted. Fair on pricing of the rig we bought, a little low on the vehicle we traded in but we were able to work out a decent deal. Rick was outstanding in making sure all our needs were met and just a very kind man. Highly recommend looking at this dealership for your next vehicle.

La
Review №22

I had the most positive used carTrade/purchase that anyone could wish for! Tonkin Wilsonville Nissans Sales associate *Rick Gilpin* and the Finance Director *John Nguyen* went above and beyond the call to help me. I am now the owner of an incredibly maintained 1 owner low mileage 2005 Lexus GX470! All I had was the value of my trade in as a bargaining chip. I thought that I would have to walk away from the Lexus because I could not come up with the additional balance in regard to their asking price for this incredible Lexus SUV😔. During these difficult financial times I was willing to give up on this beautiful 2005 Lexus SUV. Were it not for the willingness and compassion of Rick Gilpin and John Nguyen and the people of Tonkin Wilsonville Nissan and the Ron Tonkin business model I would never have thought in a million years that I would be able to make such a purchase!If you are in the market for a new or used vehicle....Run dont walk to do business with these two fine gentlemen and The Ron Tonkin Nissan dealership in Wilsonville!Thank you Rick Gilpin and John Nyugen

Pa
Review №23

Performed faster than expected and appreciate the overall informative examination report.

Ty
Review №24

Amazing staff. Incredibly professional, transparent on pricing and process. These people know how to make customers feel welcome and noticed. Highly recommend this dealership.

So
Review №25

The service Dept. Staff are amazing. They are very helpful and considerate of others time. I was offered a loaner when my service was going to take an extra 1.5 hours, this helped immensely because I had so many errands to run. When I returned to pick up my car, your staff member helped me move my haul from Costco into my vehicle, from the loaner vehicle.

Ji
Review №26

Michelle is hospitable, energetic and knowledgeable. She made feel comfortable throughout my first experience purchasing a car in a dealership as well as knew details about the car I was purchasing through and through. Thank you for your help Michelle!

St
Review №27

I had a great experience working with the team here. I found the pickup I wanted online and sent an email to see if it was available. I had a response in minutes from the Sales Manager introducing the salesman that would be connecting with me. Within a half hour the sales person (Henry) emailed me and arranged a time for me to see it. While we were there, they were incredibly friendly and polite. I felt that I was in good hands. It was also reassuring that many of their employees have been there for the majority of their career. Highly recommend!

To
Review №28

We bought a car last week and we love it! Jay was great. He was so helpful in finding a car that was perfect for us! We test drove a Nissan Rogue with him, but we also had appointments to see other vehicles. Jay was so supportive and didn’t try to keep us there. In fact, he helped us do research on the cars we were interested in and wished us luck in finding the right car. Hands down, the best car salesman I’ve ever worked with. The rest of the team was also great throughout the entire process. Would definitely recommend buying a car from here.

Ca
Review №29

Very disappointed in my experience! We drove up from Salem Oregon to only realize that they add $5000.00 to the selling price above MSRP along with numerous other fees. Then they try to rip you off on your trade in totally wasting our time. i realize with the lack of inventory they have to make as much as possible and totally taking advantage of this shortage as others are.There mistake is thinking we would pay it and were desperate all they did is make us angry and a dissatisfied customer. Mike the salesman was very professional it was the ding bat Sales Manager that sunk this for us along with their online staff who refused to let me know if they still had any of the cars we were looking for.I will make sure I share my experience with everyone I come into contact with that is looking for a reputable dealership.

pa
Review №30

Rick immediately created a fun environment, and made us feel as if we were there buying a car from a friend. He made us feel comfortable, and trustworthy within the first few minutes. When we decided on another vehicle, per his recommendation, we were so happy that he could understand what we wanted without us being absolutely certain going into it. Highly recommend Tonkin Nissan!

Ve
Review №31

We had an amazing experience! Dealt with one sales person. They did all they could to get us amazing rates. We also learned some knew ways to get money back and how to manage the car loan in the future. Every person was unbelievably friendly and helpful. Will definitely go back in the future! Plus the car is amazing and everything we hoped for! Thank you for everything Rick!

Ch
Review №32

Just bought a car today at Tonkin Wilsonville Nissan. The experience was terrific. Jay our sales rep was full of energy and knowledge. Tim the GM checked in to see how we were doing a couple times, and John in the loan department has such a great personality. In a nut shell, you can see how much Tim cares about the dealership and the people. My wife and I clicked with Jay so well that I will recommend anyone I know that is interested in a car to go to him.I started the process with another sales rep the day before and came back with my wife the next day. Jay was very professional to want to give the deal to the other rep. I insisted on him finishing the deal. Tim got with him and they worked something out.Thank you so for such a great car buying experience.We will be back when we are ready for another one.Chris B

De
Review №33

Rick was amazing! Made the experience truly enjoyable. It did not feel like we were buying a car, it felt like spending time with an old friend. He explained everything to us and was just awesome! This isn’t our first car purchased at Wilsonville Nissan and won’t be our last!!! Thanks again Rick

J
Review №34

Had the best car buying experience ever. No pressure sales. Rick is the best, listens to your needs and treats you like family. Works hard to get you best offer and feel comfortable with purchase. Will continue to buy cars from him.

Lo
Review №35

Rick and the Nissan team quickly got me into a new upgrade and saved me 23% in interest alone! Rick was kind, honest and transparent through the whole short process. I will recommend to anyone and everyone I know. Nice to be treated like family. A good change when purchasing a vehicle. Thanks!

Li
Review №36

Excellent car buying experience at Tonkin Nissan! Riley Greene my salesperson went above and beyond my expectations! He was easy to work with, knowledgeable, and worked to get me a great deal on my 2021 Nissan Rogue. 10 star service!!! So happy with my purchase! Thank you Riley and Tonkin Nissan.

Jo
Review №37

While my service appointment went long, I was kept informed and updated on the progress. The quality of service was excellent.

Ka
Review №38

Jay was our guy, he was very accommodating and easy going. The whole process was quick and smooth, it took no time at all to check out the car give it a test drive and come to an agreement. We were signing papers and out the door no problem! We didn’t have to talk to several different people or sit and wait. Very pleasant experience.

Su
Review №39

For a vehicle shopping experience, my purchase at Tonkin Nissan Wilsonville today was about as good as I’ve ever experienced. Staff very friendly and not pushy. I felt like I got a great deal and would highly recommend them, without any reservations.

R
Review №40

I purchased a Nissan Kicks and Mike McClure made my husband and I feel super comfortable throughout the entire process! He explained things well and was very helpful! We will absolutely be sending everyone Mikes way! Thank you!

Mi
Review №41

Could not be happier with our buying experience with Jay and Wilsonville Nissan. Impressed by our test drive where we went over several road surfaces to get a feel for the car, how it sounds and how it handles No pressure to buy. All options/features thoroughly explained. Everything was perfect start to finish.

Er
Review №42

Ok, no joke here… The entire staff in the service dept. is amazing! From my first greeting to the loaner car representative - Wow! They are just all really, really cool!!!

Ma
Review №43

Rick went above and beyond for us to ensure we got exactly what we wanted. Didn’t try to push us into something we didn’t want and tried his best to work all options to make sure we went home with a safe and reliable car that fit our family. We will definitely be returning once it’s time for car number 2. If you need someone always ask for Rick!

Ky
Review №44

Tonkin Wilsonville Nissan was amazing! Great customer service, friendly, and very helpful through the entire car buying process. I would absolutely recommend to anyone.

Vi
Review №45

Good impression first time they service the vehicle on time and fix the 2 recall SW upgrades in record time of 2 hours plus the regular maintenance service. I’m impressed

Is
Review №46

Jay was a fantastic gentleman to work with. He made sure I understood all of my options when buying a used car but wasn’t pushy. He was patient while I coordinated with my bank to get all of the answers he needed and in turn was happy to look into any questions we had that he couldn’t directly answer. Highly recommend the kind and patient team here!

Na
Review №47

Rick Gilpin was so great to work with! He made buying our Jeep a fun experience. We got a new car and a new friend out of the deal! Thanks Rick!

Be
Review №48

Mike was super friendly and not at all pushy. He helped me get a car my wife loved that was still within my price range. Everyone there was kind and helpful, I couldn’t be more happy with my service. I went to buy a car in my messy work clothes and felt like Mike treated me just as respectfully as he would any rich guy in suit. The woman who owned the car before hadn’t turned in the second key at the time I bought it, and rather than make me contact her myself Mike went out of his way to get the key for me after the purchase. I’m extremely happy with both my car and my service.

Mi
Review №49

Love this Nissan dealership. Always clean. Very helpful staff.

JL
Review №50

Big change in service compared to a year ago. Pretty much was ignored when I drove in and again when I entered the office. It was also difficult to get an appointment by phone. Several staff standing around socializing. Just not impressed, and quotes for service out of this world.

An
Review №51

I have been going to Nissan Wilsonville for several years for recall repairs, new battery, etc. and have always been pleased with their service. However, I am very disappointed with my recent visit and service. During the extreme heat wave of June, my A/C went out. I was panicked and called the service center, which was able to schedule me on Tuesday (I called on a Saturday) and they assured me I would have a rental car to use. When I arrived, it didnt appear that they had reserved a car for me, though they luckily had one left. Due to the heat, they were backed up a few days which was fine. When they did diagnosis my A/C problem, they claimed it was my A/C compressor and would be $1700 to fix. When asked if they did an evac and recharge to confirm this, check for leaks, etc. (which is standard) they said no, that it was the compressor and that although I didnt have to fix it, its what was recommended. They also recommended a slew of other repairs, several of which I had just had completed at a mechanic. I declined to schedule service and took it to a local mechanic who is fantastic and they provided a quote of $850 for worst case scenario of it needing a new compressor. When I did get the A/C checked out by them, they first did the evac and recharge and that was all it needed! Compressor is fine and I have since had working A/C. Ive reached out to the service center several times and have not heard back. I am severely disappointed in their handling of this and their lack of integrity on this situation. I will no longer be a patron and highly recommend folks seek a second opinion, especially on significant work orders.

Ma
Review №52

Great customer service! John was very helpful and such a great experience for my first car purchase. Couldnt have been easier, very straight forward no hassles and no surprises. Thank you!

Ja
Review №53

Went in for a standard oil change and new air filter. Needed my battery cleaned off, too, because there was some build-up accumulating and I’m planning on getting some audio equipment installed in about a week and wanted everything nice under the hood. The team at Nissan was fast and went above and beyond to address my needs.

Al
Review №54

Excellent customer service! They went above and beyond to make sure that my Titan was taken care of and that I was taken care of.

Aa
Review №55

Carr Nissfan was my only option until I reached out to Nissan Corporate to arrange towing my vehicle to a different dealer. I was determined to avoid Carr at all cost, as my experience with them has been utterly terrible. I called Wilsonville Nissan Ron Tonkin next and spike with Amber in Service. I was immediately impressed with her professionalism and listening to exactly what my situation entailed. After scheduling the how thru Nissan One, I contacted Amber and she set everything up. Her attention to detail and follow thru put me at ease with the Ron Tonkin process. This was my first time dealing with Tonkin in general. I am glad I did. My car was repaired under warranty for faulty transmission. I had a total replacement along with one bad injection coil. Elizabeth on the phones was also exceptional and amazing to interact with!

Gr
Review №56

Jay the,sales representative, took the time to show us every detail about our new vehicle. He was very informative of all our options. Thank you Jay for great customer service and how pleasant you made our experience. We will definitely recommend Tonkin of Wilsonville to our family and friends and if need be, we ever need another vehicle in the future, we would buy from Tonkin. Thank you

Ga
Review №57

Rick is a very friendly salesman. He was great to work with and we felt no pressure to buy. It was a great car buying experience

Do
Review №58

Casey Lucas did a great job working with me on the sale of my truck. He was very professional from start to finish. He communicated with me every step of the way. Job well done!

St
Review №59

Fantastic service! Great communication and everyone has been so nice!

Jo
Review №60

Rick is an amazing salesman! He helped us get into an amazing car which we love so much! I highly recommend him because he made the process so easy and helped us feel comfortable and at ease.

Ha
Review №61

Professional people doing a professional job. Straight forward, understanding of my needs and special situation. I felt like they listened to me and responded accordingly.Stellar job X 10 starsGreat team effort and coordination. I look forward to a long relationship.Thank youHank

La
Review №62

My vehicle was brought in for a oil change along with my teenage daughter vehicle also due for a oil change. Service advisor Tina made the entire experience very enjoyable and comfortable for my daughter, what a great team member you have in Tina. Thank you very much for having such a quality, personable, and very knowledgeable person on your team.L Stone

Cy
Review №63

The experience we had at Nissan was amazing! Rick helped us throughout each step of the process and he was so understanding! This was our first big purchase as a couple and we have not bought a car together yet, so having someone alongside us that really just was patient and amazing through it all was just what we needed! We want to thank Rick and all of the Nissan crew for helping us find just the right car!

Ka
Review №64

Rick Gilpin was amazing to work with. He had the car I requested pulled up and ready for me when we arrived. No pressure, no gimmicks just great service. I would drive the hour plus to work with him again in the future. 5 stars for him all the way.When passed off to sign papers though things weren’t bad, just not as thorough as I’ve experienced with other dealerships. I had to stop and ask for clarification and the original interest rate was way higher than expected. Everything was fixed in the end just make sure to read everything before you sign.

J
Review №65

Looked at cars right in front of the showroom for several minutes without even seeing an employee, much less being greeted by one. I’ve bought 5 cars from Tonkin dealerships going back to 2002 and have always gotten a great deal and had a great experience. Too bad Ron Tonkin Nissan had to break the cycle…Addendum: I figured I’d give it a second chance since Tonkin dealerships have taken care of me in the past. Stood in front of the showroom again for 5 minutes and still nothing. Guess they’re not interest in selling cars.

sh
Review №66

Rick was able to help us find a good used car. He was professional and helped us make an informed decision on all of the options. I would definitely go to Tonki Wilsonville Nissan again. It was an easy process with his help.

Br
Review №67

Jay is THE guy to go to! Not only was he patient with the situation at hand, but he really took the time to find the perfect Rogue for my daughter. I’ve never felt better about her being on the road. John has the best food recommendations and explained every detail of the financing and made sure we were on our way quickly.

Ti
Review №68

Rick was an amazing help in finding our dream vehicle. The process was quick and easy and everyone was great about following the Covid protocols. Ill definitely be looking here again when the time comes for us to buy another vehicle!

do
Review №69

Brought our Rogue in for an oil change and new spark plugs and a rattle that from underneath the vehicle. Since it was going to take several hours to perform the work I was offered a loaner car which allowed to to take care of other things. I was later contacted by the service rep to let me know they identified the rattle and it was an easy and non-expensive fix (generally its always the opposite) which I was thrilled about. I was later contacted to tell me the work was complete and no rush to pick up my vehicle they were open until 6pm, which was great since I was right in the middle of a project I needed to complete. And to top it off I was also given a $40 credit, which I wasnt expecting. Have to say this was one of my better experiences dealing with any repair shop. Thanks for the great service, you made my day.

Ry
Review №70

Rick was an excellent sales associate to work with. He was down to earth, very knowledgeable about the vehicles, and I felt no pressure to buy throughout the entire process. You can tell he really values his customers and wants whats best for them.I would happily work with Rick again when it comes time to get another vehicle.

Ma
Review №71

Ive purchased two vehicles from Tonkin Wilsonville Nissan and couldnt be happier with their attention to customer service. Both times, they made the car-buying experience an enjoyable one, and I have been very satisfied with the quality of vehicle. I wanted to make a special mention of the service department, currently headed by service manager Josh Martin. Ive been bringing my current vehicle in for service and routine maintenance since I first purchased it 10+ years ago. The service folks are always quick to respond to my needs and concerns and to keep me informed of necessary and recommended service. My car still runs great, thanks in no small part to the service department. I can also attest from personal experience that they will go above and beyond to help all their customers. Its one reason I remain loyal to Tonkin Wilsonville Nissan and will remain so for as long as they are in business.

Sc
Review №72

We received an email from Ron Tonkin Nissan regarding leasing specials on new 2020 Leafs. We had previously leased one in 2013. The new design of the Leaf is far superior to the first generation. So we called them and spoke with James (Jay) and Tim, made an appointment, and headed to Ron Tonkin Nissan. Looked at the vehicle, went on a nice test drive, and decided to go ahead and lease it. We have never been treated better by an Automobile Dealership In our entire lives. In fact, most Dealerships chase us away. The entire Wilsonville Team was professional, zero pressure, and just wanted to see if the vehicle was right for us. Jay, Im sure, wanted to seal the deal but he never pushed us whatsoever. Once we decided to go ahead, he even completed most of the paperwork for us to expedite the entire process. Everyone was friendly, courteous, polite, and just all around great people. Had some laughs and a good visit too. Funny to say this but it felt more like a Family atmosphere. Another huge plus at Ron Tonkin Nissan is all the key players are out in the open, near the Sales floor. So there is no mysterious closer hiding in some back office. These Folks are the real deal. Wilsonville Nissan is worth the drive. You will thank us. The reviews for Wilsonville Nissan seem too amazing to be real but they are.

St
Review №73

Ricky Gilpin was amazing. Honest, friendly, relatable and covered everything. He made trading and buying super easy. We’ll definitely be coming back in the future for any of our car needs. We’ve got a friend here for sure!

Dr
Review №74

There was good inventory, and we got to test drive some options.However, it was the worst experience when we got to the finance part. Our sales guy kept playing this game with his manager. We waited for almost 2 hours and didn’t get anywhere close to a good deal.And on top of everything, the sales guy kept texting me and badgering me, and then he played the victim card!!! He texted me an awful message. Almost to the point where I want to complain to the manager. It was extremely disrespectful and rude.He was not customer friendly at all!!!!!!He was absolutely the worst.

Je
Review №75

Other reviews dont seem to agree, so I will assume we had terrible luck. However, the experience at Tonkin Wilsonville Nissan was extremely frustrating. Had an appointment set up to finalize purchase of a car for my wife and when we arrived the person we were meeting was not there and no one had any details on what we were there for. Once another employee finally helped us, the quote was completely different than what we had been sent just a couple days before. We left and drove down highway 99 to another Nissan dealership and bought the car there. Hopefully just an unlucky series of events, but disappointing nonetheless.

Ed
Review №76

I had negotiated a deal with a dealership closer to my home online. I decided to reach out to Ron Tonkin to compare. Rick the Saleman was more knowledgeable regarding the leaf and submitted a better offer to me which I took. Along with that Rick gave me a choice of color at no extra charge that the dealer closer to me didnt. Ron Tonkin also allowed to put my deposit on a credit card so that I could earn points that the other dealership wasnt willing to do. Im recommending Ron Tonkin to my friends and family.

Ri
Review №77

Great experience with Rick Gilpin… no pressure… non of the usual “twist your arm tactics”… very pleasurable experience… definitely recommend…

ki
Review №78

Was guided through the process without any issues. Ric was welcoming and understood why I needed such an upgrade. I am super grateful I could do something like this in such a trying time. This goes without saying that they go above and beyond to get you what you want and need!

Jo
Review №79

Henry was excellent to work with, very knowledgeable and patient with all of our questions. I feel very confident buying a car here and they made the purchasing process very smooth.

Br
Review №80

This is the best place I have ever been to for car shopping! It was super quick and mainly done over the phone. But, when I showed up to get my car they were the kindest and most helpful people ever! I will never be going any where else to get a car ever! They have me as a customer for life!

Pa
Review №81

Just leased my first leased car from Nissan Wilsonville! Big thanks to Rick Gilpin for helping make the process super simple. Super knowledgeable and he was very patient with all of my questions. John from Finance was also great to work with. Thanks Wilsonville Nissan!

Je
Review №82

James Palacio was so kind and attentive to mine and my dads questions on buying my car today. He walked us through every step with details not leaving out any information. He made this process a lot less stressful and I am so grateful for the experience he gave us :) thank you so much!

Ry
Review №83

I had such a positive experience working with Jay that I’m writing a review even without having purchased a car from him yet. My wife and I have been seriously looking for her new daily driver for a 6+ months and Jay has been so helpful the whole time. Never pressured us in anyway to speed up our timeline just kept reaching out and checking in when something that fit our requirements came in. We ended up getting something from another dealership but I know we will be back to work with Jay in the future. He always made me feel important and did all the legwork to look for vehicles in our price range with the features we wanted. Highly recommend!!

Er
Review №84

Jay our salesman did such a great job from start to finish. He listened to what was important to us and he worked very hard to make it happen. When we got to financing John was extremely helpful and knowledgeable. The whole process from start to finish was worth driving from Salem and to buy our second car from Tonkin Nissan. Honesty, hardwork, and treating their customers right will keep us coming back and telling all our friends to go to any Tonkin dealership, especially their Nissan dealership.

Br
Review №85

Our sales person, Rick was fantastic. He made sure all was right with our pre-owned vehicle, and that we loved it. Great guy.The experience with the finance manager, John was equally as good. He explained services and options well.We were well informed and confident in our purchase.

Ki
Review №86

Awesome customer service. Friendly staff. Competitive prices. Highly recommended.

Jo
Review №87

Great! Car ready sooner than promised.

Ge
Review №88

I am very pleased and impressed with the service provided by Tonkin Wilsonville Nissan. From my first visit in the fall of 2020 Rick Gilpin worked diligently with me to ensure that I could get the precise trim and color of the 2021 Rogue that I wanted and he let me know as soon as the dealership received it. Just yesterday I happily drove my new Rogue off their lot to enjoy for years to come. Many thanks to Rick and to the entire team at Wilsonville Nissan!

Ab
Review №89

Unfortunately I cannot give them a zero star review, however I will tell you about my unfortunate experience with John Nguyen. I went to buy a car here after recently getting into an accident and had a great experience with the salesman Henry, the remaining finance process of buying the car with John led me to a mound of issues. John tried to convince me multiple times to buy a variety of different warranties for my car when I simply told him I could not afford much. After confirming plenty of times that there were no extra warranties I had not agreed to, I submitted my request for a loan with John. Come to find out, he added an extra warranty to my loan that I never asked for nor did I want. This is where my headache started, I called the dealership after being told by the bank AND dealership that John was the only one capable of canceling the warranty. I attempted to call John, leave voicemails, and requested for other employees that would answer to even leave notes on his desk. After having enough of phone tag, I asked why it was that john would never answer his phone and made a huge ordeal and this finally got me to speaking with him. He ended up giving me cancellation papers to fill out and was very short over the phone. After doing everything he said to do with the papers and calling the following day to make sure he had received them and that everything was correct, here I am a month later forced to make a payment that I cannot afford and still no warranties cancelled. Through all this nightmare, I am considering going to the better business bureau as that seems that is the only way to get a resolution from this massive headache I was left to deal with from John Nguyen.

Mi
Review №90

From the minute we walked in the door until we drove off in our beautiful new car everyone at Ron Tonkin Wilsonville was amazing. Jay, our salesman, was genuine, kind and he answered every question and made sure to go over every single thing from the actual vehicle down to the paperwork. Brock, our finance manager, was also very kind and easy to work with and great at what he does. I felt like they all truly wanted to make sure we were leaving with something we loved and did everything they could to make it work for us. I would recommend the crew in Wilsonville to everyone and the place we will return to in the future (if needed)

da
Review №91

They took care of me really good. Great team.

Sc
Review №92

I have bought a few cars from Jay, both new and used He is fantastic. He is honest and easy to work with. No pressure, just great service.

RE
Review №93

Very very helpful service. Thank you Amber.Just have always been very fast and accommodating. They provide reasonable and cost effective solutions

Ir
Review №94

It was easy to make an appointment. The check-in was quick and seamless. The work was completed as expected and in a timely manner. The staff is friendly and helpful.

Ma
Review №95

Rick was AMAZING!! Found the PERFECT car for my wife and made the entire buying process as easy as could be! He answered all of our questions and concerns. Everyone should talk with Rick when picking out their next car!!

Ro
Review №96

Bought a new Rouge at the dealership. This is the third vehicle we have gotten there. Past experience is one reason we came back. Very disappointed in the added $4995.00 added to the price of the vehicle on top of MSRP. That seems a little like price gouging to me or at the very least it is taking advantage of a bad situation and once again screwing over the consumer to line someones pockets. I will definitely be thinking hard on the next vehicle I purchase.

Ch
Review №97

Excellent service!Everyone was extremely nice and made my car buying experience quick and easy.

Em
Review №98

Michelle was so sweet and helped us find the car that was right for us!! Great customer service from everyone that helped in the process. They made buying a car low stress!

Ca
Review №99

Went in for recall services with a dead car battery wasn’t offered a replacement nor did I get verbal guidance about issues besides the inspection papers. Included a car wash but received no car wash.

Da
Review №100

Great car buying experience from awesome folks! Rick Gilpin and John Nguyen are top notch. I was treated with respect and kindness. No pressure and good, clear communication. This is the second vehicle I have purchased from Tonkin Wilsonville Nissan. They have earned my business!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:26700 SW 95th Ave #9206, Wilsonville, OR 97070, United States
  • Site:https://tonkinwilsonvillenissan.com/?utm_source=Local&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 503-222-2277
Categories
  • Auto parts store
  • Nissan dealer
  • Auto repair shop
  • Car dealer
  • Used car dealer
Working hours
  • Monday:10AM–7PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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