As the owner of a commercial lawn service who offers power washing as a sideline; Kelly, Brian and the entire staff have always treated me like I am the biggest spender to walk through the doors. They have made recommendations on products to use for different scenarios and have serviced my equipment with rapid efficiency. I highly recommend them to anyone needing supplies or machinery.
I live in a suburb of Buffalo, New York. I have been pressure washing concrete and vinyl siding for twenty five years and wanted to upgrade my equipment. I was referred to ICE by a factory rep from a power washer manufacturer as I was having difficulty locating new equipment in my area. Wayne from ICE reached out to me and said, “This is what I have, this is what it cost, this is when I can ship it, contact me if you want it. I contacted him a short time after and asked some questions. Everyone working there was friendly and courteous. I ordered my equipment and within three days it was at my door. I can’t tell you what a pleasure it is to deal with a company like that. Not easy these days. They were great !
If I could give zero stars I would! I contacted this company over 3 weeks ago to build a new rig for me, and after spending over $18,000, I have had nothing but problems. Within the first week, the electric hose reel broke, the “brand new” gas air system stopped working, they put a used air pump on my rig (I paid for a new piece), and overall cheap parts put on. Once contacting Wayne to come and fix my issues, they sent a sales rep and showed up to my house at 7pm who tried the best he could to fix my problems. After spending this much money with one company, I would have expected to at least be one of the first that day. I am still having issues and have not been able to get in contact with anyone to help. Needless to say I will never be working with this company again.
Bought a trailer unit from theses. Unbelievable service and knowledge. Would highly recommend.
Quick shout out to Wayne and ICE Companies in Wilmington, NC. I am brand new to the game and this will be my first season coming up. Im actually doing LLC paperwork here soon.Wayne reached out, spoke, and heard my complaints about a few things, heard my needs, and got me situated with a washer I wanted and thought would best fit my needs. The price difference was about $400 in savings compared to other places I was looking.If you are looking for equipment I suggest you give him a call or email and he will take a look at things and help you figure it out. I appreciate it and thanks Wayne.
Awesome service department best pressure washers supplies on the market
Best equipment and service around!!
Had to spend $400 to replumb a machine setup that was was done with the cheapest parts possible. Chech out MVP alson in Wilmington.
Great company to work with! Excellent service and very knowledgeable! The owner and staff seem to really care about their customers and it shows! Keep up the good work!
Great place
Great company with an outstanding staff. Reliable, knowledgeable, and efficient service is what you will get. Their service department is capable of fixing anything, stocks a wide array of parts and gets me back to work right away.
What a great company! Totally customer focused. These guys are all about the customer experience, and have earned my future business. Great process and culture!
The women who answers the phone is the rudest person in the world. Everyone else is great, I’d leave a one star, but the service level is high. She got lucky.
Some of the nicest people that Ive ever dealt with. Highly recommend and will use again.
Great service and staff. Highly recommended!!!
Best customer service and pressure wash equipment in the area.
Bought a pressure washer from this company very easy to get hold of the salesman when I bought it had a couple of problems messaged him never heard back now that I have spent the money no response after I messaged and called him on May 4th been 20 days I would recommend going somewhere else
Called, they confirmed they had the part that I needed. Found them to be very knowledgeable and helpful. I would both recomend them and go back if I needed to.
Great bunch of people up there. Very knowledgeable, and reasonably priced
One stop shop !! Love this place if you need chemicals or pressure washing supplys they have it all in stock!!
Great place to get chemical, equipment and service.