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J S & J Auto Honda Acura Services
5625 Market St, Wilmington, NC 28405, United States
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J S & J Auto Honda Acura Services
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St
Review №1

I love this place. Employees are very polite and professional. They do fantastic work. Prices are reasonable. I love that they also have a Bible verse on bulletin board. Keep up the great work. Thank you all.

jo
Review №2

Great services. Ive had My Acura, Mazda and company car serviced here always great service.

Do
Review №3

I took my car in there to have the front struts put on because the front end was squeaking and they told me that I needed new front struts and that the squeaking would go away well $700 later. Come to find out that the struts that they placed in my car the spacer was the wrong size and thats the reason why my car was making such noise. So I took the car back because the owner called me and told me that he was going to give me my money back or make the car noise free. So he replaced the struts and the spacer and gave me ball joints and they suspension arm. He charged me nothing. John is a good man. And he serves the Lord well. I highly recommend this place to anyone that has a Honda or Acura or any other kind of vehicle they know their stuff. And the staff is very friendly. They will answer any of your questions. I believe that John lives by the Scripture of Luke 6:31, and Colossians 3:23.AND IF ITS THE LORDS WILL SO BE IT

Th
Review №4

I needed a rear main seal replaced on my 04 MDX. They analyzed to make sure it was necessary, then scheduled me for the job. Its a big one that requires disassembly of the transmission. Soon after I got the car back I got a D5 light, which was due to a faulty 4th gear pressure switch, which they immediately replaced at no charge. Also took care of replacing the hood latch cable. Its clearly a well run shop, always busy, and I can see why. The 4.9 rating says it all. Never thought I would find the equivalent of my New York mechanic, but I did. A customer for life.

Am
Review №5

This is the most reliable place for your vehicle in this town! They are honest and fair, absolutely trust them!

Mi
Review №6

Excellent service shop. Dropped off a 2007 Honda Accord for an oil change, balance and rotate tires, brake work on both axles, brake fluid flush, transmission flush, and the annual inspection. All were done within a day and within the initial estimate they gave me. They also plugged one of the tires for free.

Ba
Review №7

Unbelieveable care and an honest answer for all my questions. Will be back.

Jo
Review №8

If you need a repair shop that is going to be honest, not overcharge you, and treat you like you should be, this is your place. I worked in automotive sales and service for years and highly recommend JS & J.

St
Review №9

Planned, organized, developed. Very professional and fair. Briana, Seth, John, and entire team. Acheivers all.Started with Alignment progressed later to timing belt, wp, seals, plugs. Even fixed dome light issue! Reccomend.

Vi
Review №10

J S & J Auto is the best place in Wilmington to take your vehicle for reliable, trustworthy and fairly priced car care. We have been with them since we moved to the area, seven years ago, recommended by a friend. They are always pleasant to deal with, give good advice and they are taking good care of our vehicle. Jon and Seth are extremely knowledgeable and too notch!!

St
Review №11

Took my Toyota Land Cruiser to these fine folks after a debacle at the dealership. They re- fixed the dealership work and had me ready to go for a very reasonable price. Ive put a couple thousand miles on since their repair with absolutely no problems. This was a couple hundred dollar repair that was misdiagnosed before and the other place wanted several thousand to repair something that wasnt in need of repair. Needless to say, JS and J is my new go to shop for everything. Friendly, trustworthy and fairly priced. Highly recommend.

Lu
Review №12

The staff is always friendly and happy to help with any questions you may have. Theyre the best around for almost any auto repair. I would highly recommend this place!

Ro
Review №13

Great service, and fair prices. They inform you what repairs/work are needed in the future and give you a timetable and price quote. They dont just deal with the immediate problem, but try to minimize any future problems you may get.

Sa
Review №14

Dropped my car off around 5 to have an oil change and inspection done in the morning. Got a call less than an hour later that my car was done and ready to go. These guys are great!! Thank you for such speedy service!

Ri
Review №15

Ive been here with multiple cars for different maintenance requirements. They are honest people and excellent mechanics. I would recommend them to everyone and take all my vehicles there as long as Im in this area. I actually live by the jacksonville area and drive down to Wilmington because of their quality work.

Ju
Review №16

I had the most wonderful experience. I have never met kinder more honest people. I live in Jacksonville but anything I need for my car I will drive to Wilmington I am so thankful for everyone’s help.

Tr
Review №17

I had a great experience at this place. They are friendly and proficient. Car repairs can be stressful, but Im glad to have a place to go if/when something happens in the future.

Er
Review №18

JS & J has THE NICEST staff!! Very honest people and fast service! It is so nice to step into a place of business where they will shoot you straight and not try to take advantage! Would highly recommend to anyone! Thanks JS & J!!

ja
Review №19

Dont take your honda anywhere else!

De
Review №20

Always a pleasure coming here. Been a customer over 10 years. Consistently honest. We have take our van several times and they will tell us when nothing is needed. Checked our van out for a trip across country and rather than inventing issues they said all we needed was new tires in the front. Excellent customer service and very knowledgeable.

ch
Review №21

Probably the best and most honest auto shop in town.

Fe
Review №22

Broke down on vacation— these people are SO nice and bent over backwards to help us get back on the road. They adjusted their schedule, worked later than usual, and were super patient and kind. They are amazing, professional, reasonably priced- AND they don’t use junk parts! If we were local this would definitely be “our shop”.

J
Review №23

The only place to take your Honda!This is a top notch establishment.From customer service to diagnosing and repairing your vehicle, there is no better place in all of Wilmington.Their process is fair & honest. They will not gouge you or tell you that you need more service than you do.Take your Honda here and you will be a customer for life!5 Stars easily.

Jo
Review №24

These guys are the best. They take care of you and are very honest. We are now loyal customers and take our three vehicles here.

Ro
Review №25

Great work. I hope to continue business with this company

gr
Review №26

This is a first class business run by professionals who care about their customers. Having grown up in the repair business trust me when I say they are the cream of the crop. This is a shop I can send my wife, daughters or nonautomotive friends to with complete confidence. They stand behind their work in ways and at times far above any one else. I highly recommend them if you need service for Honda above the dealer.

Jo
Review №27

I am so grateful I found a place to take my car to be worked on that I can completely trust!!!! Amazing! Thank you... I know now why they have such rave reviews.

Ma
Review №28

A trustworthy place to take your car for repairs.

Up
Review №29

Somebodys got their A game on!I 100% appreciate shops that have standards. The service was on point unlike most sketchy places that only see $$$. They are so busy and they do their best to work customers in. Their prices are definitely fair and reasonable considering the quality of work and performance you receive. They did a good job all the way around!

Pe
Review №30

Very helpful and fair pricing, I highly recommend them.

Le
Review №31

I went here as my car was making some noises and I was very concerned for the health of car. The entire team including the owner came outside to listen to my first...thats unheard of. John and Seth are top notch and very welcoming and upfront about cost and diagnosis. They had to order some parts and currently fixing my car (that I would only take to them). Have NO concerns taking your car to this excellent establishment. I live an hour away and will always make the trip

An
Review №32

My tire got plugged and oil changed within 30 mins. The staff are kind and friendly, the waiting lobby has comfy chairs, and air conditioning.I will be going back next time.

Ti
Review №33

Always fair and honest very dependable

Wi
Review №34

Shame on you.

Ch
Review №35

Top of my list for many years! Great people, great place, great service!

gi
Review №36

Terrible workmanship

Sa
Review №37

Have been going to JS&J for approximately 16 years, now doing the work on my 3rd car. They are happy to provide a quote for the work if needed. I respect and trust Jon Stone completely and he has a great staff. Also kudos to Seth!

Sa
Review №38

Fixed my car quick with a good price.. Walmart Auto center on signing Rd busted my ignition switch so I went here and if I had the money right then and there my car wouldve been back on the road in a couple hours vs next day. Im class A mechanic(15yrs) couldve done it myself but they saved me time,stress, and money. Would cost you 700 bucks at the dealer, paid less than half WITH a new key. Good job

La
Review №39

Love these guys!! I can always count on them to my two Lexus back in great condition. They always give me an honest opinion and never push for anything more than what the car is in need for. I love the Christian atmosphere and seeing the verses on the board, just a wonderful place to get any type of service done! I wont go anywhere else! Thank you, Seth and John!

Ki
Review №40

My Car had been sitting since nov because previous place Id been couldnt fix the issue and who I now believe caused the issue in the 1st place. My cousin talked me into getting a 2nd look at my car because I refused to put more money into it. Js and j, resolved my issue and didnt cost me an arm and leg! Very professional and courteous!

Ma
Review №41

Took my 05 Honda Pilot in for a wheel bearing replacement, gave me a quote that was spot on plus tax, told me some other issues that needed to be addressed without pressuring me to fix them or flat out saying they needed to be replaced immediately. The most honest shop I’ve ever been too. Great quality work and fast.Don’t go anywhere else.

Lo
Review №42

This is an edited review. It is edited because John, the owner, called me to apologize. I brought my car here awhile ago to check on a squeaking noise. John, the owner called me to tell me about my car said they couldnt find anything or hear anything regarding the noise my car was making. They did do one small repair; changed my differential fluid and told me of one other problem and gave me a few options to take care of it. John was extremely friendly and helpful. Later on the noise my car was making got worse so I called to see if I could get it looked at again. The man who answered the phone, his name was Joe, was extremely rude to me and condescending. He told me the noise was related to the minor problem the John explained to me, but that is not the cause of the noise according to the person I talked to the first time I brought my car there. John saw my first review and called me to apologize and let me know that he fired Joe and was very nice and concerned about what happened. John truly cares about his customers and his business. He is very honest and I would trust him to do any repair on my car and give me a fair price as well.

Li
Review №43

I am thankful that a friend recommended them. They are extremely professional, fair prices, great customer service and have helped me a lot.

Iv
Review №44

These people are great! I am so happy Ive found them. After I moved to Wilmington I needed an auto mechanic that was reasonably priced, worked well and did not try to pull any tricks on me just because I am a woman who knows nothing about auto mechanics. These people are all that and more, I can recommend them wholeheartedly to anyone! They are polite, honest, and do quality work, Im sticking with them for sure!P.S. They service not only Hondas but other vehicles too!

na
Review №45

I broke down while I was traveling and ended up here. Several people stopped while I was on the side of the road and told me to get towed there. I was in town for a wedding. Not only did they take me right away, but got the car back in 3 hours. Had to replace the alternator. Well 11 months later on another trip in the middle of nowhere, my alternator failed. I paid to replace it again. Not only did they cover the cost of the part,when I sent it to them. They also gave me my shipping and labor back. Truly a business that has values. I wish I lived there so they could be my service center. Thank you!!! You have restored my faith in repair shops.

A
Review №46

Best shop in Wilmington for any repairs you need. Ive had 2 cars since finding JS&J, both of which have needed water pumps and timing belts. They do great work, theyre trustworthy, and they dont price-gouge.

Br
Review №47

Took my car to the Toyota dealer (across the street) to get an inspection. They told me my vehicle needed $350 worth of work to replace a leaking power steering hose in order to pass. I took it to JS&J and they cleaned up the hoses, reattached the reservoir and found no leaks present after that. THEY DIDNT EVEN CHARGE ME! I couldnt believe it. Went back to Toyota (because I had to to finish the inspection) and it passed! Glad I didnt waste $350 for nothing! Would highly recommend their honest and quality service and they will have my business for life!

Jo
Review №48

If you own a Honda in Wilmington, you should go here. They are straight-forward and honest. I had only one issue among the many times Ive been there over the years and they made it right and covered all costs

Ke
Review №49

Love, love, love this place ! Always honest prices & repairs are always great, the owner is also a nice Christian man. Always a welcoming atmosphere.

Ch
Review №50

I will never go anywhere else. John and his crew are the most honest, helpful and competent group I have ever met. Being a single woman I know that I can trust them to take care of my best interest at the lowest cost possible and that is extremely rare in the world of auto mechanics.

Da
Review №51

Been coming here since I moved from IL, two years ago. Always a fair price, honest answers, and on time with the work done. Thanks DC

Co
Review №52

Our go to shop!! These guys are awesome. Honest, nice Christian people who really know what they are talking about. Customer service is great, as well as prices! Recommend to everyone.

An
Review №53

These guys do great work. I have an 88 Accord and they really let me know whats up with it. Dont try and swindle me into buying parts I dont need--they give it to you straight. Free estimates and quick service. Really good guys and girls over there. I highly recommend.

Am
Review №54

Dont even think twice or shop around. These are honest and good folks who are just trying to provide great service for a reasonable price. This is the only place that I have ever been that didnt try to up sale me or try to convince me that I needed unnecessary repairs done. I will only bring my Civic here.

Al
Review №55

I realize I owe JS & J auto an apology. I mistook them for the honda Suzuki dealer/mechanic down the road. JS & J work on cars, not bikes. Im sure, they are just fine.

ai
Review №56

Honest, experienced and friendly! These gentlemen treated my daughter like their own. Being 800 miles away, this sure made me feel much better. I will not have my Honda Civic serviced anywhere else.

ka
Review №57

Overall great job!

B
Review №58

Great folks. Honest and do a good job.prices are good. Fast service as well. Got mine done a lot sooner than I expected. Will refer them to everyone.

Rh
Review №59

These guys are always awesome theyre honest and they wont rip you off. Quite the opposite they actually did extra work on my 06 TL which they didnt have to do and Incorporated it into the price and worked with my annoying repair Insurance Company as well. This is why I keep going back to these guys and will for as long as I have an Acura. On July 25th 2018 I took my Acura in because it wouldnt start at one point they checked it to see what the issue was but could not recreate the problem and didnt charge me anything once again this is a place that I would take my car any day of the week over any other place and even if they did have a week booked up before me I would still leave it here instead of getting ripped off somewhere else. This is the best shop in town no doubt!

Fr
Review №60

If I could I would give them a 100 Star rating. The very BEST in the business.

Me
Review №61

These guys are wonderful! I had my car sent there when it broke on i95 to have them check for the problem. They are so polite and very honest. I would recommend them to everyone. I’ll definitely be back for future work!

Ba
Review №62

They re reliable, honest, & hv fair competitive prices. Ive taken my Hondas/Acura there are years. Thanks John and staff for excellent service.

Ke
Review №63

John and his staff take great care of everyone. Honest, fair, talented, hard-working people who have won over anyone theyve worked with. I recommend them to everyone. Best auto service in New Hanover County

Ja
Review №64

JS & J is a great place for car repair services. They do great work at reasonable prices and they are really good folks, too. I highly recommend them.

Mi
Review №65

Honest people, if they find a problem they cant fix they dont even charge you. Taken my car there a couple times and twice they did not charge me because they could not fix it, even though they were able to diagnose it and spent a good amount of time on it. Great guys.

Al
Review №66

Ive been around mechanics all my life and have heard stories of how they treat people and their vehicles. THIS PLACE IS DIFFERENT, IN A GREAT WAY!!! Ive heard several comments on how great these guys are, so I thought I would give them a shot at a brake/rotor job and A/C service. OUTSTANDING. They never once tried to take advantage of me, instead, they told me that my brakes still had some life in them and I could put the repair off a little longer. They did catch a unknown problem with my car, but didnt pressure me to fix it immediately, AND offered to show me where to check my clutch fluid level! This shop has won my business. HONEST MECHANICS ARE EXTREMELY RARE, THESE GUYS ARE TRUE GEMS!

Cy
Review №67

Love these guys, from the management to the technicians! Very professional, very efficient, and trust worthy. I had a horrible experience with Auto Tech who misdiagnosed my car causing it to over heat which resulted in my head gaskets blowing. JS&J not only fixed everything but went above and beyond to make sure I was completely happy with there service. Will be a life time customer ❤️

Th
Review №68

They cant even fix the cars they specialize in pretty bad when a car comes back three times for the same problem and its not the first time it happened

Ma
Review №69

Ive been working on my own cars since I was 16 and its hard for me to find mechanics who I trust more than me. This is one of those shops I truly trust. This shop does great work, charges fair prices, and they only repair what is needed. If you have a Honda, which we have had several, you should take your vehicles here for any repairs. Plus if you ask nice, thell even repair your Lexus/Toyota.

Jo
Review №70

I trust these guys to work on all my vehicles. Honest, effective, and quick.They earned my business from customer reviews, and my loyalty from my experience there.

Da
Review №71

JS & J is the ONLY place I go to have my 1999 Honda Accord work done!!! Not only do they do great work, but they are also FAIR and REASONABLE. It is a pleasure and relief to see a new Bible verse on the board as soon as you walk in.I pray that they have continued success and recommend them to everyone.~Peace!

Le
Review №72

So far so good 👌

Do
Review №73

Excellent professional service for your auto. Get it done Right Here..

Da
Review №74

Extremely honest and competent mechanic with a level of integrity that is hard to find! Takes into account the needs of the customer and does not provide any unnecessary services, always providing the services which is less expensive while correctly addressing the mechanical problem at hand.I highly recommend JS&Js services!

A
Review №75

Great customer service and not over priced. Best workshop for a Honda I know of.

Di
Review №76

Outstanding customer service

C
Review №77

We only use this place for our vehicles! They do a great job and are super fair!

Sa
Review №78

Always very fair and honest about repairs. Good prices too.

Ju
Review №79

Honest and upfront with costs. Good, quality work.

Mi
Review №80

Reliable, honest and always great customer service! Locally owned & operated!

Al
Review №81

Yesterday I had my car serviced by JS&J Auto on Market St. They are so wonderful! They had to replace my battery among other things. I was pleasantly surprised to see they had reset my clock, not just to the correct time, but a few minutes fast just like I like it. Plus, they entered the code for my radio so it was working when I picked it up. Its little things like this that make a difference. JS&J is also very fair in their pricing and has very high quality mechanics that will not recommend anything that truly doesnt need to be done. I only use them for the service on my Acura.

al
Review №82

I love this place and will not take my car anywhere else. I had been taking my car to the dealership for its regular maintenance but after always getting bad customer service there and spending a lot of money with them, I found JS&J, which was a much better experience. They have great customer service and they are honest people. The prices are great and the turn around time is awesome as well. I will never take my car back to the dealership again and will continue to take my car to JS&J.

an
Review №83

I was pleased with prior work on my cars but when I took my sons car there and told them the ball joints needed to be replaced I was told by their mechanic that they did not have enough play and did not need to be replaced; so they just lubricated the joints. Not even two months later my sons entire tire came off of his car while he was driving with him and his brother in the car. This could have been deadly! After going to another shop we found out that the left ball joint had popped out of place; they should have been fixed when I asked. Will not be going back.

Al
Review №84

This is the only place I will take my car they are fair with their pricing have excellent mechanics and they never overcharge you. And I also love that the owner is a family man and he loves Jesus.

Br
Review №85

Honest and reliable. Friendly people and they never try to up-sell on unnecessary fixes!

An
Review №86

Fair prices good service

lo
Review №87

Awesome people all really friendly I would recommend them to anyone. Thanks for all the help

Br
Review №88

Brought my Acura in for oil and filter service. Prompt appointment, efficient, thorough, fast and reasonable.

Al
Review №89

Me and my family have been going to John at JS& J Auto Honda Acura for over 15 years. He is truly the best mechanic in Wilmington and has fair prices. I would suggest anybody who has a Honda Acura or any vehicle to bring it to John and he will take good care of you! I bought a brand new Acura MDX from the Wilmington Honda dealership and never even took my car there to get serviced . Hes the only one that I would trust my family vehicles to ! Alneeta Stanley

Bo
Review №90

I have an old isuzu and Acura. They have done service on them for 4 years. They are the third and last shop I will visit. A real keeper, honest, fair, reasonable and customer friendly. Even the mechanics are thoughtful. If your looking for a new mechanic give them a try. In fact, I will only buy Honda products because of JS&J.

To
Review №91

Very thorough

Dm
Review №92

Great service at Good price

Jo
Review №93

We recently moved to Wilmington, NC. And was looking for a honest mechanic with good prices which are one of the hardest to find in life.I needed to fix my Civic AC.After asking around and checking on the internet I found J S and J.They are very nice, knowleadgeable and patient to answer all your questions.Seth, my service advisor diagnose the problem that was the AC compressor replacement, he didnt charge me for the diagnosis and didnt push me to fix it right away, instead gave me a good estimate and I decided to go ahead with the repair and now my car has a nice and cold AC again.I am glad I found them and will comeback and recommend them to family and friends.If you have a Honda or Acura this is the place to go with better pricing, customer service and honesty than dealers and most mechanic shops.

Ke
Review №94

Excellent repair and customer service!

Bl
Review №95

Simply the best, I used to live in Wilmington, but now that I live in South Carolina, I will drive all the way to Wilmington to get my Honda serviced. They are that good and honest!!

Gi
Review №96

JS&J is the best! Ive had several bad experiences across town where I dealt with dishonesty and other issues but I NEVER worry going to JS&J! Theyre efficient, trustworthy and honest and I would recommend them to anyone.

Er
Review №97

Every time I have been here I get great service! Fair prices and honest people.

Sm
Review №98

I took my 05 Sequoia to 3 local shops to diagnose a roaring sound that seemed to be coming from the front. One shop, Dukes Tire Service determined that it was the outer wheel bearing on the drivers rear. After paying them $400 the noise was still there. They refused to reimburse me my money...stay away from Dukes! Then I took it to Toyota of Wilmington. They said it was the front drivers outer wheel bearing. Cost to repair almost $900 AND they charged me a $85 diagnosis fee.. Uuuuh no thanks! Shop number 3 said the truck was out of alignment...WRONG AGAIN!!!I decided to give JS&J a try. They diagnosed the noise as the INNER wheel bearing on the drivers rear. I was told that they didnt do that kind of work, but referred me to a shop that did... Greenfield Alignment. They didnt charge me anything for the diagnosis! I took it to Greenfield Alignment and BINGO the noise is gone! JS&J found the problem and a new customer!!!! Shout out to Greenfield Alignment too!!!Also, I tried to have some other services done but the shop manager was like you dont need to do that sir thats just wasting money. Honesty and know how...thats JS&J!!!!

Br
Review №99

Bringing our cars for almost 3 years to them. Great service! They are reliable and honest!

Er
Review №100

They do great work, honest, and dont try to get over on ppl. Would recommend them to anyone.

Information
7 Photos
100 Comments
4.9 Rating
  • Address:5625 Market St, Wilmington, NC 28405, United States
  • Site:http://j-services.edan.io/
  • Phone:+1 910-397-0282
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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