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Alternator Specialist
228 S Carolina Ave, Wilmington, NC 28401, United States
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Alternator Specialist
Comments
Jo
Review №1

It was my last stop, but dont let that happen to you. Make these guys your FIRST STOP. Ive a super rare application and they had me up and going in less than an hour.Very professional super knowledgeable, and perhaps the very best East of the Mississippi!You wont be disapointed, I wasnt!

Pi
Review №2

EXCELLENT SERVICE!!!!Its not named specialist for nothing! Steve & staff are very helpful.

To
Review №3

Alternator Specialists are the best in the industry. They take the time to answer any questions you may have e and also have a huge on hand inventory for most of your needs. Also can rebuild and test yours. And the also sell starters. Thanks again guys for always helping me out

To
Review №4

Stevie and the crew are top notch!

To
Review №5

If anybody says they had a problem with Alternator Specialist they need to look in the mirror and theres the problem. I had my truck and boat alternator go out the same day! I dropped both off by 10:00 picked them up next day at 11:00. Great folks that really aim to please. Thanks guys, I can go fishing tomorrow!

Ma
Review №6

So thankful for these folks! We came down from the mountains and our alternator decided to quite on our first morning here. I was in a panic and the woman that answered the phone was so kind! It was like being back home with how awesome everyone was. They recommended Kirby towing and we were towed, fixed up and ready to go by 4! They didnt charge us our first born either as we expected but were reasonably priced for our alternator repair. Someone was looking out for us to be able to even find these great people! Thank you yall! You saved us and our vacation!

St
Review №7

Family business, great repairs

Mi
Review №8

Quick & good people

Ca
Review №9

Great experience here! I went to college in Wilmington and was having car issues, so I drove over to Advance and had them hook it up to the little performance tool to see what was wrong. Several employees there assured me it was the alternator. I immediately started panicking and freaking out, and brought my car here to Alternator Specialists. Just a couple minutes there and the guy informed me that it was actually just my car battery. Sold me a battery and I haven’t had an issue since, and that was years ago. They could have easily just told me it needed a new alternator or something else and I would’ve had no clue. I appreciate the honesty and their customer service in general.

Ro
Review №10

Bought a starter for daughters car on line. Arrived in timely manner but noticed the assembly was 180 degrees off. Weird. Checked order and it was correct. Took it in to Alternator Specialist to find out if the housing could be swapped with the original unit. The team there did it in a short amount of time. Tested the unit and I was on my way for a small fee. Excellent customer service that saved my day. Car is back on the road. I travel the extra mile for business like this.

Je
Review №11

Alternator went out on company’s 2015 Ram 3500. Called at 2:45pm. Stevie came out to me, replaced alternator and I’m back on the road at 4:00pm!!! Great people, great prices, and even better service! HIGHLY RECOMMEND!!!

Ja
Review №12

Great family owned and operated specialty shop. They repair and is well stocked. Excellent folks to do business with!

Ro
Review №13

I was on the road on vacation and had an issue. They got me in. Found it was not what I thought it was and got what I thought was going to be a catastrophic to be fixed in a few hours... Heros in my book!!!

Br
Review №14

Locally owned business that treats customers like family. High quality parts and service for a better price than chain stores!!

Do
Review №15

Excellent service, fair pricing, quick turnaround. Jim took good care of my 12V dc windlass motor rebuild.

ma
Review №16

Great group of people, these guys (and gals) will bend over backwards for you! Even if they are not going to make a dime. Highly knowledgeable.

Jo
Review №17

Thankfully, this was my first stop when I found out my alternator was draining my battery. By taking the time to examine the part, instead of simply replacing it, they ended up saving me the $300 I wouldve spent at a regular mechanic. A very welcoming, HONEST family run business. Id like to thank Stevie Sr, Jim and the rest of the staff.P.S. Thanks for the french fries.

Bo
Review №18

Cant say enough good things about them

ja
Review №19

Very helpful. They do a good job, are very knowledgeable and friendly.

Ti
Review №20

Great people and amazing service, I thought I had a bad coil ended up just having a bad battery. Steve really knows his stuff and saved me a ton of time and money. Would highly recommend.

Bo
Review №21

Steve and his family do a great job. If you need a starter, alternator or 12 - 24 volt motor replaced or repaired this is the place. If they cant fix it, no one can. Tops in the area. Honest people, good work. Highly recommended.

Ti
Review №22

My business has been doing business with these guys for years but the last 2 years Ive been through 6 starters on two of my trucks and they warranty them but I just cant keep working about starters now in the last two days another went out and Ive gotta do something different even though its still under warranty.

Ad
Review №23

Incredibly knowledgeable and A+ customer service

Ch
Review №24

Fast and effecient service.

Do
Review №25

Everyone is really nice and very knowledgeable about Alternators and Starters. I highly recommend them.

Ji
Review №26

Great people.

An
Review №27

Awesome...very friendly..who ever answers the phone does an incredible job.

J
Review №28

Great experience! Very helpful service, good timing, and great price. Was a pleasure to do business with them!

Jo
Review №29

Home town feel. Great service fair price. Been going back for over 20 years

St
Review №30

Have done business with this family owned and operated business for almost 20 years. Outstanding customer service and attention. They make you feel like you are the only customer today.

Ge
Review №31

I went to alternator specialist and I bought an alternator when I walked in the door the people was very friendly and very professional you could not go any place else and get the service that I got when I went there I would recommend this place to anyone that need an alternator

J
Review №32

We were on vacation when the alternator went out. Their process were good and they even put it on for us. I highly recommend them.

Al
Review №33

These are some good ole boys and know there stuff well. I highly recommend them to anyone good job guys and thanks again for your service

R.
Review №34

Ive worked in the diesel/automotive industry since 1993. Ive only lived in Wilmington 2 years but every time Ive needed anything dealing with DC voltage these guys have always managed to help me out. Theyve also been very friendly in the process. Definitely recommend.

La
Review №35

The staff was very professional and pleasant service, the service time was adequate, it was a person and the cough was reasonable. I am hoping to never return but if the need is there I will be back. thank you

Mi
Review №36

Have always gotten good service here in the past. Not so much this last time. Really doesnt deserve a full star. Dropped off two starters on a Tues, was told brushes looked good in one, theyd check both and call me back next day. After never getting a phone call and being busy I finally call them back on on Friday. Very short answer from the guy on the other end of the line once they found them. Theyre no good. Well, I knew that, thats why I took them there.....smh. No further explanation, no reason they never had the decency to call a customer back or anything. Im a communication person, so big pet peave here. I dont even know what day they were supposedly tested since they never bothered to call. One of the starters was only two years old. Meanwhile my truck is still sitting blocking my driveway while I was waiting on them so I could make a decision and now I still dont have a starter. Picked them up so Id have part numbers off one, the case of the starter for my truck was still in pieces in the box. They never bolted it back together. How do you test something thats in pieces when you looked at it when I dropped it off and said a lot if it still looked good?? I know what bench testing looks like....its has to be in one piece. Whatever. Never again, will just buy new next time and not even mess with these guys wasting my time and I will definitely pass along to all my friends in the automotive industry as well.

Ji
Review №37

Always fast and friendly service!

M
Review №38

Excellent customer service! My first stop for starter and alternator service.

Do
Review №39

Best place for automotive electrical work and repairs

Ro
Review №40

The most friendly people ever. Good service.

Pa
Review №41

Service A1I had a alternator problem on my boat that was Anchor at Wrightsville Beach. They sold me an alternator, ALSO deliver it for free at the city dinghy dock and all that for a good price.Thanks guys!

Do
Review №42

Affordable. Knowledgeable employees. Overall great service, highly recommended

Br
Review №43

Very intelligent and really try too take care of their customers

La
Review №44

Amazing customer service! Knowledgeable staff and friendly service at a reasonable price.

Ma
Review №45

Friendly staff, great prices

aa
Review №46

Always very friendly and helpful, Ive been going there for 10 years never had an issue

Ke
Review №47

Steve will go above and beyond to help you out he stayed after close to replace the starter on my freightiliner.Steve and his family are good people and his work ethic is what built this country .

Je
Review №48

Great people! Great prices!

Em
Review №49

They fixed my alternator a xouple of years ago....Very nice people.....pleased with the service....I highly recommend.

Rh
Review №50

We were helped by Steve, AMAZING customer service. Affordable prices !!

Sh
Review №51

Very easy-going guys and informative. Didnt feel like I was being taken advantaged at all

Cl
Review №52

Outstanding people performing outstanding work. It cant get any better.

Da
Review №53

Great customer service, really good with hard to find, specialty and regular parts!

Za
Review №54

Very helpful and fixed my alternator fast would highly recommend if having problems with car.

ya
Review №55

Super nice people!

Ca
Review №56

Fast, friendly service, very knowledgeable, reasonable prices.

Br
Review №57

Received wonderful service, guys did a great job!

Jo
Review №58

Great staff and prices

jo
Review №59

Expert help, local business very polite service

f
Review №60

When I have electrical problems with my vehicles alternator specialist are in the place to go to getting the repairs done right the first time the owners take great care of every one of their customers and they have speedy service and getting you the next item to fixing your electrical problems

Hu
Review №61

They had the part I needed and the price was fair. Great staff.

Mi
Review №62

Great service for anything electrical on a vehicle.

Sa
Review №63

Very helpful and knowledgeable

Wi
Review №64

Grate place and good prices

Th
Review №65

Good price fast and accurate work

Jo
Review №66

Good guys very knowledgeable

To
Review №67

Very helpful and great work

Au
Review №68

They really helped me out even tho they werent obligated to! Thank you!

Th
Review №69

Very helpful staff

Fr
Review №70

Very helpful!

To
Review №71

Great family shop

Ri
Review №72

Great people to work with

C
Review №73

They are the best.

JO
Review №74

Good.

Ch
Review №75

100% services

Ke
Review №76

Great place

Mi
Review №77

GREAT

Ha
Review №78

Great

Je
Review №79

Gets you what you need with a smile

Information
18 Photos
79 Comments
4.8 Rating
  • Address:228 S Carolina Ave, Wilmington, NC 28401, United States
  • Site:http://alternatorspec.com/
  • Phone:+1 910-343-9783
Categories
  • Auto parts store
  • Alternator supplier
  • Auto electrical service
  • Auto repair shop
  • Car battery store
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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