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Villaruel Automotive Service
1306 Castle Hayne Rd, Wilmington, NC 28401, United States
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Villaruel Automotive Service

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th
Review β„–1

If i could give them zero stars just to comment i would. This place painted my car. When arrived said was done. I looked at my car and noticed several things wrong. The hood and finders was miss aligned. The paint was not sprayed properly. The clear coat wasnt evenly over the car. He told me he would fix and redo it right. Well long story short. Hes lost the remote key to my car and was gonna replace with regular key. I had to argue to get right key. Then has been putting my car in the back lot for the last 3 months and not working on it. Keeps making excuses. Hes been not answering my calls. Then lie when texts me. Ive made 7 trips 1hr drive each way. When Ive been told would be done. Of course when arrived its not. Excuse after excuses. Ive already contacted a lawyer and going to sue him. Ive also contacted the better business burue. Maybe he sees this and realize how 😑😑🀬🀬 I really serious I am about the whole thing.

Ca
Review β„–2

Cheap Collison repair had a small run in the paint but other than that amazing paint job

Vi
Review β„–3

Absolutely do not bring your vehicle here i dont post many reviews in fact this is probably my 1st but I feel the need to warn people about this business the owner Tony is a very nice guy and a year ago work was fast and complete but in the last 6 months has drastically went down hill.I have 2 vehicles i have brought to him the 1st my Chrysler 200 it had an issue with the radiator flap he supposedly fixed it 2 days longer than he said only to drive out of there and check engine light comes on for guess what the radiator flap even though this happened i figure honest mistake and took my Nissan frontier to him tells me he would look at it 1st thing in the morning I drive by that afternoon two days later he finally gets it in the shop I had to go get the parts he said he would have it fixed that night the next day around 12 its done. Only to drive down the road and the problem still exists so I bring it rite back and he says hes sorry the mechanic never fixed it if I leave it he will have it fixed that night the next morning I go check on it and they give me the truck it worked for about 2 weeks than problem still there I went back about another issue clutch pedal sticking to the floor and he tried to tell me I need a new clutch and transmission for $1800 I almost fell for it but did a little research and found out it was just my master cylinder which 2 days longer than it should have and I had to go get the parts. So if you want to keep having your vehicle be broke down and shell out a bunch of money by all means go here but if you want your vehicle fixed rite definitely go somewhere else. Villaruel auto shop very unreliable and shotty work YOU HAVE BEEN WARNED enter at your own risk !!!Posted by Vincent Reilly if you want proof you can reach me at [email protected] !

Sh
Review β„–4

Great body shop and great prices! I was involved in a collision and they repaired my whole front end! Looks like nothing ever happened to my vehicle. Very fast and friendly service! Would definitely recommend.

A
Review β„–5

Thank you for your honesty and quick service. If you need tires, and/or brakes, this is the place to go. They are quick, economical, and full of integrity. Its a family business so there are no quotas that invoke overcharging. The wife is the office manager and super sweet. The husband is down to earth and honest. They have gained my support.

St
Review β„–6

I needed a spare tire prior to driving to Florida. They had a decent used tire and mounted it immediately. They were economical and friendly.

Mi
Review β„–7

If you need brakes tires or any other service this is the place to go, there is no overcharging or hidden fees. I am always happy with their service and prices. Very respectful people full of integrity.

Al
Review β„–8

This guys saved our interrupted trip a couple years ago. On our way to Myrtle Beach for our family vacation our van broke down and had to spend a couple days here. They replaced our engine kind of in an emergency because he had other jobs to work on and he went over and above to get us back on the road. I think the price was fair and on top of that he loaned us his personal dually truck to move around the city and spend vacation time here in town while he fixed our van for 2 and a half days (Who does that this days??). On my part Highly Recomended!! Thank you Villaruel!

Jo
Review β„–9

They scratched all four of my rims after I told them to be careful with them. I wish I could give them no stars. Then they didn’t have the equipment to blow the tires up so they had to take them to another tire shop down the road. I’ll never go there again.

St
Review β„–10

Its important you know a few things. This is mainly a tire shop. For the past year you get used tires, mounted, new Valve stem, computer balanced, for $35 Total - (ONLY CASH!) = DealOther work, make sure you have something simple or speak spanish! These are hard working people with manners. Ive never had a problem, because being a lifelong mechanic, I could help with the problems.If you are a newbie to auto repair, Id consider this my first choice for used tires and be happy!

E
Review β„–11

These guys are great,solid tires and good prices

Ja
Review β„–12

Never paid more than 35-40 dollars for a tire, excellent service. would recommend.

Je
Review β„–13

Leons tire always quick, helpful, polite and reasonably priced.

Ge
Review β„–14

He will charge for new parts and will rebuild the one you have or use usedparts.and if they do a radiader flush he will charge you for the new antifeeze. and will reuse the old one. you need to be carful with this shop. and ask him for the original receipts and for the old parts.

Ka
Review β„–15

Horrible horrible. Over $10k paid for nothing. Had our truck for a month! And did a terrible job

SA
Review β„–16

Not enough or comment

Ni
Review β„–17

Im place

Fr
Review β„–18

WAY overpriced

Gu
Review β„–19

I left my truck in this workshop because of a shock. He told me that one week I understand that if he could not in 1 week, this is 2 weeks for me, but my truck was 1 month and a half apart. car that had to be apart from the agreed price and when I went to pick up my truck I had nothing that I asked was a bad job, bad race I do not recommend this workshop for jobs for your car will have a bad experience

Na
Review β„–20

I went for an oil change and what they did was break the oil filter. And he made me a mess. Oil and almost broke the engine

As
Review β„–21

Very bad

Fe
Review β„–22

Well I think it is a good place I think they are expensive in their work I have no complaints ahead

Information
24 Photos
22 Comments
3.3 Rating
  • Address:1306 Castle Hayne Rd, Wilmington, NC 28401, United States
  • Site:https://villaruel-auto-and-body-shop.business.site/
  • Phone:+1 910-523-5115
Categories
  • Auto body shop
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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