user
Walmart Supercenter
2101 Blair Mill Rd, Willow Grove, PA 19090, United States
Appearance
Walmart Supercenter
Comments
Pl
Review №1

This location has been poorly managed for the past few years. Today is the final visit. The rear mens bathroom are running over with urine as depicted in the photo. I informed the employee outside the restroom and she simply shrugged her shoulders. Inside the front doors there were no shopping carts. Thats because all of them were outside in the parking lot. See the photos. This place has gone down hill. Covid19 is no excuse. About five years ago this Walmart was great. Within the past four years it has declined. Now its the quality of a Philadelphia Walmart. It has lost the quality of suburban USA. I even tried to call the store to alert the manager of the issue to give them a chance to correct the problems. Not one person answered the phone at 7:13 pm.

St
Review №2

I was very pleased when the remodeled the local super Walmart including the restrooms! It was well overdue! The do need to check them every hour to be sure they are CLEAN and stocked with hand soap and paper towels! They have been doing much better with stocking and organizing items... also keeping the aisles clean of debris.

Re
Review №3

Its been a while since Ive been to this particular location as its kind of out of the way for me. But honestly it was one of the most stocked walmarts Ive seen in a long time. Food, clothes and toy wise. We got everything we needed and then some. It was convenient and even though it was kind of packed, being that it was late afternoon on a Saturday, we were able to get in and out in a timely manner and not wait in any crazy long lines. Will definetly be going back when I need to do a major haul for Clothes food and toys.

ma
Review №4

This place is amazing. I love it. They sell a great amount of items that are hard find to find and things that aren’t usually sold in Walmart are sold in here! This is a great place to shop at and I end up buying more than I expected to buy when I come here! They have great quality clothes and items.

El
Review №5

I found everything I needed. I had an excellent shopping trip. I will come back again.

An
Review №6

The best Wal-Mart Ive ever shopped. Great experience✨✨✨

Sp
Review №7

Well stocked. Caters to a wide array of tastes. Just wish that some customers will be as tidy as the store staff in handling goods on display.

Ma
Review №8

We tex order,we pick up within 12 hours.Allways on time.EXCELLENT.

Ma
Review №9

I dont go here to often as I typically hate going to Walmart. But it was an easy process however I noticed that most of shelves were low or empty really not used to that. Got what I needed and hopefully wont have to go again anytime soon

Er
Review №10

They advertise lower prices and wont honor what theyre promoting. Its very deceiving and one of the reasons I prefer Target over Walmart. They advertised a jacket as $1.96, but when it rang up, it was $19. The manager wouldnt honor the price or even apologize.

Ce
Review №11

Although I like this Walmart better than warminster, the shoppers are a bit shady

Da
Review №12

I would normally give a store a pass right now because of the labor shortage, but this Walmart is one of the messiest and disorganized Walmarts Ive ever been to. Ive visited this one quite a few times, and every time is the same. Its really a sad store in my opinion.

Al
Review №13

At this Walmart the employees were actually nice. They even had everything I was looking for. Its amazing that whatever Walmart you shop at, you never know what type of experience youre going to have.

An
Review №14

I placed a pick up order between 7-8pm 8/19 (Today). At 4:44pm I get a text message and email regarding my substitutions, which I accepted immediately. Never received a text message or email letting me know that my order is ready and the app still says my order is still being prepared. Called the store like 15 times no one answered. Called corporate and the rep said my order should have been ready. He also said with the pandemic they may be running short staffed. Im tired of the pandemic being an excuse for lack of customer service. Someone should be at the phones.

L.
Review №15

I was shopping at this location around 4PM today and used self checkout. I wanted to state that the employee (a young man) manning the self checkout was super polite and tended to customers extremely well. He let us know that the machines were taking cards only and he wished me an awesome day in a way that felt genuine. Too often we write reviews re our negative encounters at stores, and today I chose to write a positive one based on a most positive experience.

Ha
Review №16

This place is clean and the items were fresh! Found some pretty good items here that I couldn’t find at my local Walmart in Texas. The ethnic hair care products were well stocked.

Bl
Review №17

The store was crowded and only had one cashier. You had to check yourself out.It was so hot inside I almost fainted and threw up outside due to the long wait and heat. I have medical problems and can not stand in long lines or hot stores.It is a good thing that my brother inlaw came into the store and helped me before I passed out. There was not enough help. I dont get out that often and was shocked how bad this was. Also it was hard to find prices on lots of things.

Ro
Review №18

Out of all the super center I give four stars. I found most products I was looking for. But stood in line for 30 minutes to check out. Had only four checkout station open. Not so good.

P
Review №19

This Wal-Mart is clean, well lit and organized. Although it is usually busy, there are plenty of open registers ( w/ a sales associate or self check out). The customer service is present and fair.

Wa
Review №20

I needed two boys bikes 20 for my twin grandsons and the Lead Clerk Dorothy helped me to obtain them. Every time I visited the store there was none in stock. She advised me when to come to the store. I was able to purchase two as they were put on the floor. I thank Dorothy for going above and beyond in helping me. My boys love their new bikes. Thank you Dorothy for your help and expertise!

Gi
Review №21

Was able to get in and out without any issues and they had everything that I needed for my trip

Th
Review №22

Produce was surprisingly fresh and priced well. Clothing was organized well enough for me who isnt familiar with the store to shop comfortably. Found everything I was looking for and a few things I wasnt!

To
Review №23

This Walmart location never fails to fail. I only go every couple of months, usually out of desperation orconvenience. They never ever have what you need, the employees are completely untrained and slovenly, it is just a depressing atmosphere. And nothing is likely to improve until Walmart starts treating employees better. right now, the employees do not care and it shows in everything they do, and dont do.

Da
Review №24

I love this walmart location. Has what you need at least most of your items.

Ch
Review №25

Quick & early pick up for order I made online. Staff were friendly.

Mi
Review №26

There were only 3 registers open and each line was 6-8 customers deep. After waiting over 20 min in line and moving up one spot I had to leave to pick up my son from school. I took my cart to customer service and asked if I could come back in about an hour. They said yes. My sons bus waa late so I called the store 4 times in 30 minutes with no answer. I finally got back to the store about 2 hours after I left and they put my whole cart away. I asked for a manager and she said oh well we dont hold carts for more than 30 minutes. So it would not have even mattered if I got back in the original hour that was agreed on. She didnt care and I had way to much in the cart to go shopping again. So I left. And went to Target. I was lied to and the manager did not care about me. Way to go Walmart.

an
Review №27

Its not a bad store. Prices reasonable. Go there a lot

Br
Review №28

I downloaded the app for free samples today and picked up other stuff.

Av
Review №29

It was too big for me. You need a map. Thank God I had a list. I only came out with one thing that was not on my list - Famous Amos cookies.

El
Review №30

Great branch but theres never enough lines open at checkout

Li
Review №31

I love Walmart because of the variety of brands to choose from and because the prices are unbeatable. However, every single section of the store has items thrown all over the shelves where they shouldnt be. The one constant disappointment at this location and all other Walmarts Ive ever been to is the lack of open checkout lanes. I went to the self checkout only to discover that they wont accept cash at any of them. You can only use a credit or debit card. I dont understand why they force you to pay this way when the machines are set up to accept bills and coins. The woman working at the self checkout that day was nasty and mean. Ill admit that there were signs everywhere that said NO CASH, but I was in a hurry and didnt see them until I had finished scanning all of my items. When I asked her if there was any way I could hand her the cash (exact amount including change), she said no and then proceeded to start to remove all of my items from the bags and put them back in my cart. I told her that I had a debit card and would just use that since there were only 2 lanes open (out of at least 15) and that I didnt want to stand in lines that were back into the clothing section/other aisles. She ignored me. I then very loudly said, ILL USE MY DEBIT CARD. She said, What the f***! and walked away. They need to give people the option to pay with cash at at least some of the self checkout lanes since they cant seem to figure out how to open more than 2 regular lanes. Not everyone has or wants to use debit/credit cards. If I didnt have somewhere else that I had to be as quickly as possible, I would have said something to management.

La
Review №32

I love walmart they need to clean and stock up.

Jo
Review №33

The staff keeps this large location’s well stocked shelves very organized. The normal sort of disorganized and misplaced items weren’t a problem here.It gets busy, but there are ample self checkout kiosks.The store security following us around was a bit much.

An
Review №34

I attended the pharmacy and garden section. People in the pharmacy were extremely helpful. In my opinion went out of their way to help me. I would note that I use this pharmacy solely. My cat had diabetes in the insulin here was $26 a vial. The same insulin at a nationwide pharmacy in my area wanted to charge me $126. A big difference.

Ka
Review №35

This store often has poorly stocked areas in the grocery area and some clothing areas. They often have an inadequate number of carts at the entrance, forcing a shopper to return to the parking lot to get a cart. Worst of all, the self check out lately is only available to those using credit cards, no cash. And today, there were only two cashier check-out lines for those paying cash or unwilling to do self check out - with 10 to 15 carts in each line! I walked out without purchasing anything.

Je
Review №36

Walmart always has great items at great prices. Stopped by to buy a bike. Drove back to NY from PA with the new bike for my teenager. Friendly staff

St
Review №37

Store was clean and neatly organized. I used the self check out which had two people working there to assist anyone who may need it.

Ma
Review №38

Great customer service.Shelves stock.Fast check out

Ka
Review №39

In the last year the store has been incredibly frustrating in that many shelves are completely bare, others are cluttered with empty boxes that havent been removed/restocked. No self check out later at night. Many self check out registers do not accept cash. Overall, I avoid Walmart altogether these days

Ai
Review №40

Rhonda who worked this morning was absolutely fabulous. She exceeded all expectations. She helped me with a watch question and I appreciate her so much. Ty!

An
Review №41

This was the first time in a long time I went in got what I wanted and did not have to wait in a long line!

WH
Review №42

I feel like management at this Walmart is horrible. It has massive lines all the time and a very terrible curb side pick up service

Wi
Review №43

Pretty good location thats a supercenter, so its a nice size with groceries and all the other stuff that Walmart tends to sell. Maybe because Im used to another setup, was hard to find certain things here the last time I stopped by, such as gluten-free cookies and such.The last time I was here, I was looking for some art crafting supplies, but the area where they had these items was a total mess. I had to sort through a big pile of disorganized stuff to try to look for what I was seeking.I was also looking for some rubbing alcohol, which was out of stock, but the app said that the store had it in stock. Maybe theres a lag.

gh
Review №44

Lazy. They will straight up lie at customer service and tell you they cant.... I had to let them know I used to work at a Walmart and they still lied saying I wasnt trained on those machines so I told them I actually was and blam they helped me out. Your job is to service the customer but you avoid that at all costs. I hope Amazon pust this location out of business.

Gr
Review №45

Pharmacy was awesome. Transferred my prescription from Wisconsin to Pennsylvania! Winner!

ni
Review №46

I did and online order and picked it up. Fast & easy!

Be
Review №47

I really like this Walmart Supercenter but on the day I went. They were really understocked. I didnt find a great deal of the items I went into the store for

Ge
Review №48

Very well organized and stocked. The self checkout moves fast.

Ze
Review №49

I hadnt seen Linda the Cashier in years. But Willow Grove has always been a good Walmart to shop in!

Mi
Review №50

Very well stocked store I will definitely be returning

Sa
Review №51

Good service, a lot of quality goods

La
Review №52

Clean well run. Had what I wanted.

Gi
Review №53

I love this particular Walmart because the workers are nice and pleasant I asked this young lady her name because she is ALWAYS polite with great customer service thank you Tamika Hamilton they need more people like you in customer service

Je
Review №54

The only thing I dont like about Walmart is when you order food and they delivered another thing are some of your food is missing but otherwise Walmart pretty good

Ji
Review №55

Weird vibe in this store. Shelves very empty, almost like store was closing. Had the feel like during height of pandemic

jo
Review №56

The nicest Walmart Ive ever been to.

Al
Review №57

Best Walmart ive ever been to lol

Ur
Review №58

I can always find what I am looking at this store.

je
Review №59

What I dislike about this Walmart is that there are never enough cashiers working so it takes forever to check out.

As
Review №60

We love shopping at this Walmart location.Sundays arent the best days to shop though because it seems to be their restocking day. Other than that, the customer service is great and the store is clean. I also appreciate that you will often find a team member sanitizing the shopping carts.

Yo
Review №61

Was there yesterday all fitting rooms locked. People waiting in line to try on clothes. Asked the lady who was working in the fitting room area if she can let me try on an outfit. She stated she didn’t have any keys and doesn’t know why Walmart didn’t give any to her.

am
Review №62

In stock conditions are TERRIBLE, HORRENDOUS no matter the time of day.Shelves are EMPTY, looks like a Zombie filled, looted Store, pictured in a Post-Apocalyptic movie.And, Good Luck finding a Sales Associate if u need help....Your on ur own. Only accessible person is the worker at the exit, where they check ur receipt ON UR WAY OUT!

Ju
Review №63

Great visit but not enough lanes open need more lanes for the amount of people in there..

As
Review №64

Your cashier employees were extremely rude. I used to work for a Walmart and I never seen any employees act like the way this store does. I will not be coming back to this one!

Ch
Review №65

Long check out registers and many were closed . if they were opened the influx of customers would be greatly reduced and wouldnt have to wait.Store did away with jewelry counter and had to ask to get a watch battery, unable to purchase one as needed. Store also is selling cheap merchandise that dont guaranteed it worthiness. Just told to hold the receipt to exchange or offering gift card for a later purchase.

Jo
Review №66

This Walmart suffers from one major issue: management. Examples: a lack of checkouts open. If theres more than three Im shocked. Inventory is sketchy, specifically with shelves being restocked and/or organized. I wind up going to a different Walmart store or some other chain altogether if time allows. Otherwise its wait 15 minutes, minimum, in the Self Checkout line. Anything less is a pure stroke of luck.

Ge
Review №67

Needs to restock hotwheels but great store

Je
Review №68

Very good place for shopping without the Philly drama

Ya
Review №69

Many empty shelves. Store was not organized and tidy . And, as usual, 3 registers open out of 16, but this happens at nearly every Walmart.

Er
Review №70

Walmarts Walmart what can I say I just feel sorry for all the animation war self-serve cash out just putting people out of work just to make a profit but still shelves are looking empty and Bear and nobody never knows whats going on or where to find stuff

c
Review №71

Hi there! I ordered some stuff for my new kitten name is Paul William Walker the fourth and I ordered some more stuff for me and my new kitten name is Paul William Walker the fourth and they are warm caring people will help you with anything you want to order

Li
Review №72

You just compare the prices at Walmart. You save so much This location is a great store. The people are always helpful

Jo
Review №73

This sounded weird to me when I first heard about it, but I knew I wanted to try it. Well today would be the day because the walmart came through. It was actually really good. It has the consistency of a Kit Kat and tastes like a sweet crispy apple biscuit. Delicious.

Gr
Review №74

Walmart has all i need love there low prices, being a single father of 4 walmart is my best friend for food, toys and clothes. I will be back again this week to stock up.

Ch
Review №75

WalMart is great cheap stuff and everything I can think of WalMart has.

Ba
Review №76

This is hands down the worst Walmart I have ever been to. I dont exactly expect much from a big box store, but this one is particularly and egregiously bad. The entire property inside and out is covered in garbage, it is poorly stocked, the employees can best be described as unkempt and rude. This place is a detriment to the neighborhood around it.

Ke
Review №77

It’s big, spacious and clean. Produce was stocked and fresh.

Ch
Review №78

Few lines open, products shrewn about shelves, has went from 5 stars to 3 in the past 8yrs Ive been shopping there for me.

Ma
Review №79

Shelves still half empty never fully stocked. They spent all this money on locking up the cosmetics in cages and hiring the WORST flashlight security that no one stocks the shelves. I give to this one on Blairmill Rd when I have NO OTHER OPTION. Its closer to my home but, 9/10 times I drive to the Walmart in Warrington.

Ge
Review №80

Had to return a frame damaged in shipping. Returns desk was very nice and polite! Git my refund and found the same frame in tbe store!

Ma
Review №81

The meal was fabulous. Not to mention the entertainment was amazing. Brought back memories.!!!!

Ev
Review №82

Very nice and clean not like other Walmart you see the mice running around and only clean on inspection week

Bi
Review №83

They have everything I need its one stop shopping low prices easy in and out

Ve
Review №84

Walmart was OK. The sales people were helpful

Me
Review №85

Curbside pick up is a joke. There is literally no one coming to service you so dont bother.

Y.
Review №86

Not so many employees a little messy areas

Ev
Review №87

I love this Walmart. Im here at least once a week.

Bi
Review №88

Very clean,had at least 6 registers open plus the self checkout area was moving like clockwork..

Wo
Review №89

1 cashier. As usual. The store is also only half stocked. This is why I shop online

Ma
Review №90

Its a shame this Walmart was always organized an shelves where filled. Now its the opposite and workers are rude or non existent!

Ja
Review №91

I like shopping at Walmart. Usually here at Blair Mill it is well stocked with household and food items. My family enjoys the Grapette soda and unfortunately it was not in stock at the time.

Jo
Review №92

Nothing beats getting followed around and making a mental note not to accidentally put something in my pocket

Pu
Review №93

They had what i needed staff was great

Fl
Review №94

When I entered through the door and I saw how long the check out line were, compared to the drive I took to get there and get the things I needed. I was ready to say screw this and leave. But I had to deal with it. They need to do a better job next timeHave more staffing

vi
Review №95

Love the deli potatoe salad and fried chicken..

Fr
Review №96

Didnt have everything I wanted but I still got my shopping done.

Sa
Review №97

I placed my order easily on Walmart.com on April 16th. When I went to pick it up the next day, I walked in the store and my order was immediately cancelled. I waited at pickup for someone to explain, when no one showed or answered the phone, I went to customer service. They tried to tell me it was out of stock. I had a strong feeling it wasnt. I went to the back and saw the toy case and one of the items (the scooter) was there. I asked multiple associates to help and one finally told me I needed a manager with a key. I went to electronics to page a manager and no one showed. I called the pickup line and finally someone picked up the phone. I asked them to page a manager and no one showed. I went to customer service and they paged a manager and no one showed. The rep was nice enough to walk me back to the case. She again tried to page a manager, no one showed. Finally a helpful employee walked by and she asked him about his keys.not being a manager he seemed confused how he could help. Yet somehow he had a key to the case. If this doesnt speak volumes about Walmarts management problems I dont know what does. Horrible experience, never going there again.

De
Review №98

Very nice clean store and friendly cashiers. I just wish there was more electric wheelchairs for people to use is a lot of people are old like my mom and have trouble getting around.

Aa
Review №99

Always a pleasure shopping here.

Ba
Review №100

I immediately found what I needed and self check out was a breeze!

Information
100 Photos
100 Comments
3.7 Rating
  • Address:2101 Blair Mill Rd, Willow Grove, PA 19090, United States
  • Site:https://walmart.com/store/3564-willow-grove-pa
  • Phone:+1 215-830-8370
Categories
  • Clothing store
  • Department store
  • Craft store
  • Discount store
  • Electronics store
  • Grocery store
  • Home goods store
  • Sporting goods store
  • Supermarket
  • Toy store
Working hours
  • Monday:7AM–11PM
  • Tuesday:7AM–11PM
  • Wednesday:Closed
  • Thursday:5AM–11PM
  • Friday:7AM–11PM
  • Saturday:7AM–11PM
  • Sunday:7AM–11PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Similar organizations
  • Champs Sports2500 W Moreland Rd, Willow Grove, PA 19090, United States
  • Primark2500 W Moreland Rd, Willow Grove, PA 19090, United States
  • PacSun2500 W Moreland Rd, Willow Grove, PA 19090, United States