user
Dollar General
8766 Pocahontas Trail, Williamsburg, VA 23185, United States
Appearance
Dollar General
Comments
Ra
Review №1

That place never has anything anyone is looking for, and they need more people in there behind the registers because every time it’s someone’s turn in line they always take too long. and another thing I am tired of everyone’s attitude. i am being dead serious.

Wi
Review №2

Very convenient for me I live within walking distance always got what I need the employees are courteous & helpful

ca
Review №3

The dollar store is the best thing that ever happened to Grove we really needed it in our community .

Hi
Review №4

Items were organized with visible prices; but Very Slow checkout service. Everytime I have been, I have had to Wait for Someone to Come to the counter to checkout.

L
Review №5

Very helpful! Helped me locate the items I needed. Much cleaner than last time I visited.

Ru
Review №6

Awesome customer service very professional. The day shift management team and the young man wearing a orange hat. Thank you, Ruth

Ni
Review №7

It is a nice store . Employees are very polite and helpful,

Sl
Review №8

This was the last time I will ever go into this store. I will drive farther down the road to another Dollar General in Newport News where the people who work there might have been trained on customer service. Almost every time I go in I have to find someone to help me at the register. Often,I there in a long line waiting. Sometimes someone is behind the register doing something and doesnt acknowledge me. Today that happened and I put my stuff at the register with the light on and, when the employee finally acknowledged the customer, it was the person behind me and didnt even notice me. When I asked if there was another person to help me, she said someone was over there (pointing to another employee down the aisle). She said she didnt see me even though I was standing there at the registers with all of my items on the counter and she was behind it walking past me. That was really the last straw. It was hard to be a polite person after that and getting treated like a nuisance. I think a training on customer service would be beneficial. I have worked in customer service most of my life and Ive never been around such inadequacy. I can sympathize with the employees that they probably dont get treated very well by this company but, if you cant be pleasant to people, then dig ditches or something where you dont have to interact with them.

Ba
Review №9

Great shop for the Grove area.

Ja
Review №10

Its a normal Dollar General. A little cluttered. Half decent workers. The tall, older man was nice and helpful. They have everything you expect. Nice big parking lot.

La
Review №11

Staff is always so nice and accommodating

Ja
Review №12

This store always clean staff very helpful

To
Review №13

Great staff even if what I needed was sold out

Mi
Review №14

Very good service from all employers

Em
Review №15

Surprised by how big it was, a Super Dollar General!!

Je
Review №16

Messy, dirty, rude employees. Only one person working at any time. Nothing gets restocked, just sits in the crates blocking items on the shelves.

Re
Review №17

It was wonderful and the assistant manager Amber Stewart, who helped us was very professional and deserves a raise for all her hard work!!!

Sh
Review №18

I love this store

Br
Review №19

Friendly staff and clean store with good selection.

Jo
Review №20

It is what it is, great service always. Decent prices.

Va
Review №21

Can always find what I need here!

Ro
Review №22

I love it lol the deals I almost passed out MAN!!!!DOWN!!!

Co
Review №23

This is a big dollar general. Items easy to find

Mi
Review №24

Not as cheap as it portrait to be. Clean and better orginiced than others, atleas as per the review day. I did spend over $60.00 a (equivalent of)two day round groceries while in other stores I could have bought a weeks grocerie round.

Da
Review №25

Great deals good stuff for an affordable price

Da
Review №26

I got a phone card that i couldnt use and the nice lady took it back gave me my money and told what i did wrong a lot of places give you a hard time when it comes to return things like phone cards

Sh
Review №27

I always find what I need their.

La
Review №28

I wish the employee turn down the loud music. The customer shouldnt have to yell to greet or receive services.

Re
Review №29

Its ok,pricing could be a little better but overall pretty decent

Sa
Review №30

This store cannot or will not stock the Good and fun brand kabob dog treats despite repeated attempts to complain to corporate about it. Stopped spending my money here over this.

Na
Review №31

Always my favorite place to spend lots of money & walk out feeling excited.

Ke
Review №32

Nice n clean

Va
Review №33

Workers are Awesome, but the digital app is not working because of the wifi

Ju
Review №34

Excellent service and the staff is very helpful any friendly keep up the good work.

Ph
Review №35

Got everything I need in there. Clean and nice people work there.

Ty
Review №36

I love it I would definitely shop again for the dollar deals

Fi
Review №37

Very nice customer service and fast

Li
Review №38

Very efficient

Be
Review №39

The store has a great variety of home decor but the employee Cashier was very rude. Great Big turn off!! Especially when being rude to my young 7 year old niece who has the absolute best manners of any child I know.. I understand she might be used to a bit of riff raff but when a kid says Mam I changed my mind Im going to get this instead because my aunt said I can get 3 things toys and the employee snatched the item an just chucked it to the side as she was huffing and puffing like the big bad wolf!! I kept my composure and still bought the items we had. Under these kind of circumstances I would have usually kindly told her to void everything an I would go elsewhere to spend my money since we were such a burden. Thus type of behavior does not set well with me!! I will be contacting corporate

No
Review №40

Great prices

Li
Review №41

Great bargains

Do
Review №42

Love this store

Ci
Review №43

Organized and clean. Very convenient!

Am
Review №44

I always find what I need at an inexpensive price and the staff is very helpful .

Am
Review №45

Very nice store but very slow

Sh
Review №46

Great little store, clean, well run, friendly people, good selection and the BEST sing-along music :)

Ta
Review №47

Low prices, great place to shop. Friendly staff.

Ni
Review №48

Its really nice & the store is big

Ta
Review №49

Stock in boxes and not on shelf! They need more staff

Ma
Review №50

Nice neighborhood value place.

ro
Review №51

Its convenient.

SN
Review №52

Most convenient place ever

Ja
Review №53

The people is very seldom at the canh register and it takes forever

Sl
Review №54

Dollar General is a rip off. They sell odd sizes of products and you think youre getting a deal. Cheaper at Walmart or on sale at another grocery store.

Ho
Review №55

Good items

Ja
Review №56

Mark is a wonderful cashier...

At
Review №57

They have great stuff for a dollar

Ge
Review №58

Nice place and good price.

Kr
Review №59

143 is the best...

Ma
Review №60

Nice place for bargains

Ge
Review №61

A bit messy. More like Two and Three Dollar General.

Ri
Review №62

Fantastic Employees

Au
Review №63

Its kinda trashy stuff every where

Mr
Review №64

Love this place and managment

Tr
Review №65

Convience is great as well as staff

Ch
Review №66

The sometimes have things that the other stores dont the staff.is friendly though, theyre in a rough neighbor Hood. Heard shooting behind the store.

Ca
Review №67

Friendly and helpful.

Th
Review №68

Good service.

An
Review №69

Affordable items!

An
Review №70

Didnt have my any funnels but whole lane of fluids! After being told yes we have them!

Jo
Review №71

No way for people in wheelchair to move around. Good people bad space.

Je
Review №72

It a good place to shop

De
Review №73

Shelves not kept stocked

No
Review №74

Same old

ba
Review №75

Love the store love the employees

De
Review №76

Stores always junkie. The people are friendly.

PE
Review №77

Cluttered and under stock from all the merchandise sitting in the aisles on U-boats

Ol
Review №78

Staff is ok. I like the size of the store

st
Review №79

Good place to shop

Ko
Review №80

Very clean and organize store

Me
Review №81

Good deals!

Th
Review №82

You wont beat their prices

Da
Review №83

Good prices

Zu
Review №84

Good service

Ne
Review №85

Clean and polite

Ma
Review №86

Store a mess and no team work

Ch
Review №87

Great management

Ul
Review №88

Ok

Iv
Review №89

Average dollar general

**
Review №90

Slow cashier..

Al
Review №91

Convenient fast

Mo
Review №92

Disrespectful people

Da
Review №93

Very good

MI
Review №94

Very helpful

Br
Review №95

Great

De
Review №96

Messy

An
Review №97

The food

An
Review №98

Friendly staff

ty
Review №99

Love it

Fa
Review №100

Just what I need

Information
41 Photos
100 Comments
4.2 Rating
  • Address:8766 Pocahontas Trail, Williamsburg, VA 23185, United States
  • Site:https://dollargeneral.com/
  • Phone:+1 757-790-4069
Categories
  • Party store
  • Beauty supply store
  • Discount store
  • Grocery store
  • Dollar store
  • Pet supply store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Planning
  • Quick visit:Yes
Similar organizations
  • Dollar Tree801 Merrimac Trail, Williamsburg, VA 23185, United States
  • Dollar Tree6610 Mooretown Rd Ste 0, Williamsburg, VA 23188, United States
  • Party City5225 Settlers Market Blvd, Williamsburg, VA 23188, United States
  • Dollar General7115 Merrimac Trail, Williamsburg, VA 23185, United States
  • Dollar Tree4640 Monticello Ave, Williamsburg, VA 23188, United States