user
Smith Auto Shop
604 S Franklin St, Wilkes-Barre, PA 18702, United States
Appearance
Smith Auto Shop
Comments
Ji
Review №1

Rip off Never open take a 2nd mortgage to repair your car.

A
Review №2

Courtesy is always on display and attention to me as a customer is appreciated.

Ji
Review №3

Very very very bad for YOU. Just dont go there.just want your MONEY$$$$$$$$!!!!!

am
Review №4

Great customer service! Explained everything with my inspection! I have previously had work done on a car a few years ago and they were great then as well!

Co
Review №5

Amazing little shop!! The guy in there explained everything to me so thoroughly and gave me a GREAT deal!! I started sending my whole family there!

Br
Review №6

Awesome Experience at Smiths the staff and owner were true professional and extremely happy with my experience. I would highly recommend them to anyone. thank you again a new loyal customer

we
Review №7

400% mark-up on the cost of all parts. Took a week and a half after the date promised to be ready by. Lost my insurance card and owners card while in his care, then refused to put the stickers on. The Mechanic he has is PHENOMENAL and deserves to be working for a much more reputable facility.

Ta
Review №8

Really helpful staff. They even made a recommendation on a lower cost repair than I was expecting.

Hi
Review №9

I was gifted a parked Chevy Cavalier to help me get around town during the week. (I share a car with my boyfriend.) The car was quickly becoming a nightmare. I couldnt get the title for weeks. But when I brought it in to get it inspected without new plates, they kindly called the notary where I obtained the pink slip and arranged for me to go get the new plates/registration. Ive never been treated with such consideration by a mechanic before. They turned a bad/stressful day into a more pleasant one by going the extra mile.

Ki
Review №10

Great customer service, and good price highly recommended

Jo
Review №11

Id just like 2 take a minute & write a quick comment on my Personal experiences & gratitudes I feel 2day Thanks 2 a Great Friend & local auto shop, I know Me & my familys travels will remain Safe.. Ive always been a long time customer of Smiths Auto of Wilkes-Barre Pa, and always had the best experience & fair treatment when having Work/Inspections done to my cars. I highly suggest when any of you need any kind of repairs done or inspections, that you Please take the time & go to Smiths Auto.. Its Always Worth It!! Thanks Again.. ☆Joe Findora☆

Me
Review №12

I had many car repairs needed and these guys are the best.Finished it in one day-decent prices-updated thru out the day.Nothing but decent people and great to their customers,These guys know what their doing and made my car run like a charm after they were finished.They went the extra mile for us and I will forever be grateful for the happiness you both brought me today,Thank you again so very much!!!

Ke
Review №13

I brought my truck here 2 mondays ago for a vehicle inspection. They guy tells me 65 bucks and he would be done by noon. He calls me at 2pm and tells me, to pass inspection I would need a tire and front breaks, and it would cost 175$ for breaks and inspection together.🙄 now I knew I would probably need a tire But breaks?? My vehicle break light always tells me when its time to repair my breaks and it was NOT on. But I said ok because the last time I did breaks was 2 yrs ago. So I pick my vehicle up, get the tires changed and bring it back. I ask him is he sure it would only he 175 he says yes. No other fees when i pick it up? (Guy) NO. I should be done around 5:30. 5:30 comes, he calls, I go to the shop, he hands me a bill of $223.😡 (Me) what is this I thought u said $175? (Guy) O yeah the oil change is 55 dollars. I tell him I dont have 223$ and i never asked for an oil change. Which I didnt. He acts surprised 🤔 No? (Me) 😑NO. I paid him 175$ he tells me I got a free oil change.😒And literally the next monday My change oil light came on.

no
Review №14

GREAT SERVICE VERY HELPFUL OWNER AND MECHANIC WERE VERY REASONABLE GREAT PRICES. WILL DEFINITELY VISIT AGAIN.

Po
Review №15

These guys did such a bad job and then charged me almost a $400 more then what was suppose to be done. I took it in for a very specific job didnt get that done and they removed parts that wasnt supposed to be touched at all. My jeep is now sitting on a lifted at Jack Williams to completely fix the damage they did and charged me for. Lesson learned never go there again nor will I support anything they do.

Na
Review №16

He will fail your inspection for no reason and to make money. Kindly be careful

Ge
Review №17

Smiths Auto has Top notch auto service w/ the very best customer service around.

jo
Review №18

Was told theyd have my truck towed either Sunday or Monday. When I called them I never got an answer. Poor service

Jo
Review №19

Great place. Good mechanics

Ni
Review №20

Friendly owner and mechanics. Reasonable price

Sa
Review №21

The mechanic is awesome and they have fair prices

Ta
Review №22

This was real nasty. I don’t know if it’s cuz I’m black. But the guy was a real dick

Sh
Review №23

Jimmy great mechanic

Bo
Review №24

Did a very poor job on my daughters Lincoln,went to dealer because brakes were noisy and low,it was then we found that clips and springs were not properly installed and rotors and brake pads got ruined.I will never go back there and dont recommend that shop at all.

Ta
Review №25

Great place very honest

Di
Review №26

Fast and trustworthy service!

Is
Review №27

Very good

Ch
Review №28

Get repairs and inspections.

Ly
Review №29

Please no need

Pa
Review №30

Great service

Bi
Review №31

No comment

Information
2 Photos
31 Comments
3.9 Rating
  • Address:604 S Franklin St, Wilkes-Barre, PA 18702, United States
  • Phone:+1 570-824-4457
Categories
  • Auto repair shop
  • Auto glass shop
  • Auto insurance agency
  • Auto radiator repair service
  • Auto tune up service
  • Auto wrecker
  • Brake shop
  • Muffler shop
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations