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Hatchett Hyundai East
11200 E Central Ave, Wichita, KS 67206, United States
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Hatchett Hyundai East
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An
Review №1

Hatchett Hyundai is one of the friendliest, fairest businesses in the Wichita area. Service done with a smile. The service is done right and if something is lacking they take care of it promptly. A very valuable dealership and car seller. We are always pleased when we do business with Hatchett Hyundai

Na
Review №2

This car lot location made car buying fun. I had an amazing time with a crew they were super awesome. Being a single lady they didnt try to pull any fast ones on me theyre very honest. During my test drive of the vehicle I wanted I found a couple things wrong they fixed it ASAP. Appreciate they didnt try to upsell me or try to get me in a vehicle I couldnt afford. I told them to two options that I wanted and they respected my vehicle choices. And this helped me out a lot because I work night shift and I dont have a lot of time to test drive a ton of cars. I just want to tell the guys thank you and the car dives smooth like butter. If you decide to get a car here know that youre in great hands and they understand driving anxieties and they respect your schedule.

Ki
Review №3

Thank you Ethan of Hatchett Hyundai East for your assistance through the process of buying a new car. (This is our fourth Hyundai purchased over the course of 15+ years!) Communication has been excellent and Ethan made sure everything was perfect. Interactions (test drives / phone calls / vehicle purchase) were always professional and never pushy or awkward. In addition to Ethan, the rest of the staff at this location have been fantastic - specifically Eric, Lisa and Jack.Id also like to mention that the service department at Hatchett Hyundai East is also top notch - Mike and Elizabeth are outstanding. Buying the car and service of the car are two completely different experiences. Thanks Hatchett East for being on point in both sales AND service!

JE
Review №4

The Best Place I have ever bought a car from. Coming from Salina, Sam had everything all ready when I got to the dealership. I think it only took 10 min and we were back on our way home with our new used car.thanks people

Br
Review №5

The sales staff,, Dashon Arnold was incredibly courteous and friendly. The buying experience was smooth and fast. I love my new pre-owned Santa Fe. I cannot recommend Mr. Arnold highly enough

Ma
Review №6

I never write reviews, but I had the best customer service and all around experience with Steve Parrett. I’m a first time car buyer and Steve was so helpful, honest, quick to reply to my many questions, and went above and beyond to make sure I had all the information I needed. I spoke to a few other dealerships, and not only did Hatchett have the best price, I never felt like I was being pushed or misled like the other dealerships. Highly recommend Hatchett and Mr. Parrett!

Me
Review №7

Had an excellent experience getting a new vehicle today. Travis was so helpful and easy to talk to. He didnt pressure me into anything and was very patient with me while he showed me all the high tech features. The warranties they give are amazing! I will definitely tell others about this experience and will recommend going here. In a few years Ill probably be coming back to get my husband a new vehicle.

Le
Review №8

My three past experiences with Hatchett have been unplanned / unscheduled dealings. The first time I dealt with Walker Russell and a fellow Employee Alan. Both gentleman were awesome. On the two other occasions I have dealt with Coy, he was the epitome of professionalism. He and his team went above and beyond in both service instances and I did not think a service experience like these could be had anywhere at any cost. I’m a forever customer because of their performance!!

Ch
Review №9

Hatchett Hyundai East provided excellent customer service for our vehicle’s repairs. I appreciated Coy, the service manager, who worked out a discount on our big ticket item repairs.We had another vehicle at a different dealership for a recall issue and normal maintenance needs on the same day and the difference in customer service was night and day.Hatchett Hyundai was superior in the quality of service that we received. This totally makes a difference to me for shopping for future vehicles in the quality of service that is provided at a dealership.Thanks for a great experience and making us feel like a valued customer.

Th
Review №10

Its no secret that the used car market is rough right now and I, unfortunately, had just found out that my current vehicle was in an accident I wasnt made aware of when I purchased it, which impacted its value and created more difficulty.When I went to Hatchett, I found a car I was planning on purchasing but our bank wouldnt loan on it as it was priced significantly higher than blue book value. I understood they wouldnt want to lower the price due to the market, thanked them for their time, and went on with my car search.Then, a few days later, the salesman that had helped me sent me an email asking if I had any other questions about the car and I very nicely reiterated that unfortunately the pricing didnt line up but if they were ever interested in selling it for NADA value to let me know and wed absolutely lock it in. I even thanked him again (twice) for his time and help.This screenshot is the response I received.Its beyond unprofessional for a dealership to speak poorly of the banks that finance their deals but especially in this case, as it just isnt true. The other bank we use also said they wouldnt loan the amount they were asking on the vehicle because it was too highly priced, even in the current market.Whats more is that I was also offered significantly more on the trade-in for my current car elsewhere so it was clear they were offering me as little as possible for my current car while also overpricing the one they were trying to sell me.Then instead of navigating the situation with empathy and kindness they led with almost bullying behavior.Overall, I was just shocked at the negativity and lack of professionalism throughout this interaction and Id recommend thinking twice before doing business with anyone that operates in this manner.

ry
Review №11

EricTucker was one of the only ones that go back to me and was willing to answer questions after contacting several dealerships in a 200 mile radius. He was knowledgeable and upfront in my dealings with him, as well as really went the extra mile to answer questions or go over anything that was unclear. He was sharp and concise and really made the whole car buying experience authentic and anti BS. I would definitely recommend him to anybody in the Hyundai car market, especially in todays car sales market. Thanks again Eric.- Ryan

Je
Review №12

Some of my favorite people. Take care of me every time in my 2016 Equus. Love Sam and Lisa

De
Review №13

Cody was very personable and knowledgeable. I know if I have any future questions about our car that I can always ask him for the answers I seek.

Jo
Review №14

Elizabeth Combs is great at customer service! She always greats customers with a smile and keeps us informed during and after the service.

Be
Review №15

Elizabeth C was able to get my car through the oil change process in the time frame I needed to be able to get to my next appointment on time. She is a very customer oriented service representative.

ke
Review №16

I have purchased two cars now and both times have been an amazing experience. The team at Hatchett is amazing and they are always willing to go above and beyond for you. Eric Tucker was an absolute joy to work with, he is extremely helpful, professional, and knowledgeable. I will buy my next car from him and the team at Hatchett.

Al
Review №17

I love the people at the car dealership they are all friendly and make my time there a wonderful and pleasant experience keep up the great work

Su
Review №18

Sam S., a Sales Consultant, was very helpful in my search for a perfect car. He listened to my list of preferences and did a great job in showing me options. Sam, had excellent responses for any questions or concerns that came up in my search. Great job, Sam!

Pe
Review №19

Thanks to Coy, Cole, and Jason for taking care of my cars shifting issues. Even though the initial test showed nothing wrong, they checked everything and it is no longer shuddering when I change gears. It is definitely performing better than when I dropped it off! Fantastic service for my Tucson. Thank you very much!

du
Review №20

Just purchased a car here from Zac, professional/respectful are understatements to describe him. He made buying a car simple and enjoyable. I look forward to coming back to him when ever I am in the market again, if any one is considering buying a car talk to Zac he will make it as straightforward as possible!

L
Review №21

Great experience purchasing a new 2022 Tucson SEL!This is the first time purchasing a new car where it wasn’t stressful or high pressure. I told my sales rep Greg P what I was looking for he and he told me what type of timeline I was looking at to get the vehicle. I was ready to wait a month because of the high demand for the Tucson. About 2 1/2 weeks later Greg told me he had one coming in and would I like it. The day it got here Greg told me all the things he needed to move things along. When I got there the next day the car was ready I only spent about 30 minutes in The finance office and thanks to Lisa I got a rate that was 3 times lower then what my credit Union offered. Greg gave me an overview of how everything worked and had the Hyundai Blue link app set up while I was doing the paper work. I got a fair deal on my trade and the whole process took about 45 minutes. This has been the easiest time I had buying a car versus walking out on two dealers in 2018 because they played the numbers game. The fact I have 3 years of maintenance service and a 5 year warranty only sweeting the deal! I would highly recommend checking them out if your in the market for a new car with the industry’s best warranty!

Ma
Review №22

The service I received was excellent. They took care of a recall issue while I sat in their very comfortable waiting room. We weren’t having any issues with our vehicle but Hyundai wants to be safe with all potential issues as well. The service rep was professional and very friendly. I would definitely recommend them to do any service you might need done on your vehicle.

De
Review №23

Zac Wiggins was awesome to work with and made me feel really comfortable with the whole car buying process - something Id not done in nearly 2 decades! Everyone I spoke with at Hatchett Hyundai East was very personable and professional. I love my new car, and I look forward to visiting the dealership to see everyone again when I get the car routinely serviced!

St
Review №24

We were from out of town, had an accident, needed a new car. They treated us fairly and didnt take advantage of us. If they were my local Hyundai dealer, Id return to them for my next car. Greg Palmer was a great guy to work with, wasnt pushy, all round nice guy.

Ma
Review №25

I dealt with salesman Greg Palmer. I told him I was considering purchasing a new Sonata. He asked if I had driven one and I said I had not. He asked me to wait a few minutes and he would have one ready. I drove the Limited and loved it. However, I didnt want leather seats. I then drove a Sel Plus and it was exactly what I wanted. While I was out driving, Greg had evaluated my trade in and offered a very good price. We negotiated a sell, but I wanted a color that was not in stock. Greg said they would find the color with all the equipment I wanted. In two days, Greg called and said my car was in. After approximately 2 hours back at the dealership and after Greg had explained all the new car functions, I drove off with my new car. The purchase experience was great with NO high pressure sales tactics. I recommend Hatchett Hyundai East to everyone looking for a car.

Lo
Review №26

The Sales rep. Bart was amazing! Very friendly gave me great options! A great experience.

Va
Review №27

How refreshing to drive off a lot with a new car and be genuinely happy with the ENTIRE process. My sales rep Solomon was outstanding. He was new to the job but very knowledgeable. If he didnt know the answer he didnt try to bluff his way through but got the answer. He genuinely wanted me to be happy with my purchase. I loved that before I left the lot, Solomon sat in the vehicle with me and we went over every feature and how to use them. I traded in a car I had for 9 years and still didnt know how to use everything. Everyone I encountered was friendly, you can just feel its a great place when you walk in. I will be referring anyone I know that needs a vehicle here, especially to Solomon!

Ja
Review №28

Eric Tucker is the real MVP at Hyundai East. My car buying experience was beyond AMAZING. On the 1st day I walked in, I stated I did not like been pressured and my request was respected and fulfilled. Eric did not sell me a car, he right fit my needs to everything I asked to have and more. Eric is patient, personable, friendly, funny, genuine, professional communicates, made sure to cover everything I needed to know with a purchase of a new car. Eric has continued to answer all my questions as this car has some great futuristic features I so love. Eric made this experience one that I will forever share and highly recommend, its clearly not just a job and a sale, it was making sure I was happy with my Car. Thank you so much for such a GENIUNE painless car buying experience. I look forward to continued business in the future, FOREVER CUSTOMER!

Ma
Review №29

Always the best experience at Hatchett Hyundai. Greg Palmer is the best salesman on the East side, it was a pleasure working with him and the Hatchett team, definitely will be going back for future purchases.

Ri
Review №30

We initially went to Hatchett Hyundai to look at late model preowned cars. The inventory of used cars was low and the price was high. (that is the nature of the market right now) We then looked at a new car and found out that with a rebate our price was not much more than our budget for a used car. So we bought a new car and we like it very much and we have a much better warranty then we would have had with a used car. Our salesman Steve was very nice and knowledgeable. Our experience was great.

Ma
Review №31

Quality service by Mike McComas.

CR
Review №32

My experience at Hyundai East was great!!I started my car shopping experience 3 months ago. Greg Palmer was excellent new car salesman. He was always willing to help us look for the particular car and decided to wait for our car he kept us updated on its arrival.

An
Review №33

My experience at Hatchett Hyundai was great. I went to a few different dealerships prior to coming here and the experience at Hatchett Hyundai was far and away better. Customer service was wonderful and they never made me feel pressured to do anything. Solomon was very helpful and knowledgeable. He answered all of my questions and took the time to call or text back whenever I reached out to him. I highly recommend coming here to buy your car and to find Solomon to help you out.

Ki
Review №34

This place is wonderful! Ive been going for over 20 years. Nice people, great service. Update: This is the first time since 2002 that Ive bought a car there. I bought a used Nissan Rogue. The market is tough if youre looking for a used car right now but I think I got a fair deal with Bart. He made me feel comfortable and did his best to make things go smoothly. Thanks, Bart!

Tr
Review №35

Dashon Arnold was great & he wasable to help me up buy a car today so excited about the car

Ma
Review №36

Michael (service writer) was very helpful when I came in due to an unexpected visit with my check engine light coming on and issues driving in. Plus he was able to secure a rental car since I had to go out of town the next day.

Sh
Review №37

As always Hatchett helped me out. My battery failed. I was able to get to get to the shop by 5:30 and get a new battery installed before they closed. They are the best!!

Ju
Review №38

I had an excellent car buying experience! Eric listened to my needs and was able to find me just what I was looking for. Eric and his team are all very professional and friendly and I will definitely return for any future automobile needs.

Jo
Review №39

I just bought a gorgeous Palisade from the incredible staff at Hatchett Hyundai East. Despite a 3 month wait (not their fault, just the market), Greg Palmer took great care of us from start to finish. Greg’s knowledge, responsiveness and care were the highlight of our experience. Doug also gave us an extremely fair trade-in offer which was thousands above the low-ball offer from the local Honda dealership. To put the cherry on top, we really enjoyed the financial experience at Hatchett as well. We got a 1.99% loan from Hyundai Financial and Lisa was incredible. Lisa accurately explained the options available, diligently handled the paperwork, and even provided some laughs along the way.They’ve got a good thing going at Hatchett. I’ll be back when I’m in need of another car in the future. I strongly recommend them to anyone looking for fairly priced cars, excellent service and incredible people.

Jo
Review №40

I needed a car and Sam listened about my needs and what I could afford. It was amazing how he got me into a car that fits me (I’m 4’9), my needs, and my budget.Met all my expectations and then some. Never in my life that to be possible at a used dealership.

Lo
Review №41

Hatchett Hyundai East is phenomenal to work with. I call them my Hyundai family! I love working with them. Great, caring people who are always willing to work with me no matter what my car needs. Fast, and efficient!

Ca
Review №42

I always get the best service Coy and Cole are really great people always get treated like family thank you guys

Je
Review №43

Kristi and I just bought our first Hyundai with the help of Greg Palmer. Greg was very helpful throughout the process. He was very knowledgeable about the new Palisade, and spent a lot of time going through all the features. We had planned to look at other vehicles, but the Palisade had everything we wanted at a good price. Why go elsewhere?Jack and Lisa were also excellent to work with. No high pressure or the usual chaos of some dealerships; just honest presentation of the facts.

st
Review №44

Fast service in an out for an oil and filter change.

Ma
Review №45

We worked with Zac Wiggins on our last vehicle purchase at Hatchett Hyundai. Zac is absolutely the best. Patient, kind, and honest. Zac is car guy that absolutely knows his stuff. As someone who loves to do vehicle research I couldnt stump Zac. We will absolutely use Zac again when we need to purchase our next vehicle.

Ti
Review №46

Just want to give a big shout out to Greg, great salesmen, made me feel very comfortable and went above and beyond to make sure I got the exact car I wanted ..also took the time to show me all the features of the car ..step by step . ..thanks Greg ..also thank you Jack for also not giving up on the search ...you guys are great 🙂

Ch
Review №47

I was in desperate need of a car. Finances werent working out. Bart the miracle worker got me into a new car at an AMAZING price. He did everything he could to find a way to make it work and he did. Im so thankful.

Fr
Review №48

Had a good experience. They worked with me on the price, were straight up and honest and gave me a fair deal. This is what I got. Thanks Bart!

Te
Review №49

Hatchett Hyundai East is great to work with. Sales and service have always been exceptional.

Al
Review №50

I cannot say enough good things about working with Eric. He went above and beyond to take care of us and put us in a car that we loved. I will always buy from here as the experience was so easy and stress free!

St
Review №51

Best place in town to get your car serviced. Drop it off quickly and they text you when its ready. In and out in minutes. Every 5th oil change is free. Cant beat it.

Ju
Review №52

From the first contact till our purchase it was the best experience Ive ever had with a dealership and its sales team. Solomon bowen is hands down one of the best sales man. The finance manager Jeremy Koen made the process a breeze and was very helpful. I will definitely be doing more business here in the future.

Ky
Review №53

I went in wanting to trade my car in to get a new SUV. Sam Sinzogan greeted me and my wife to see what he could do for us. He was extremely pleasant and at no point was he pushy or trying to make a sale. He was very relaxed and nice and told us all about the options of each vehicle and their differences. He was very knowledgeable and we loved dealing with him. At one point we were unsure of what to do as we had so many good options. He offered to let us take the car for the day so we can see how we like it. After an hour we went back and signed the papers. We ended up with a 2021 Santa Fe HEV Limited. An absolutely wonderful car. Thank you so much Sam and Hatchett Hyundai for the relaxing and non pressure sales tactics. You were awesome!

Ma
Review №54

Cody Lichte from Hatchett Hyundai East is, hands down, the best car salesman (or any salesman for that matter) that I’ve ever dealt with. Why? Because he doesn’t try to SELL you a car. Instead, he goes out of his way to make sure that you buy what YOU want, not the other way around. He informs you of your options, works with the great finance team at Hatchett, and makes dreams come true. For the longest time me and my wife wanted a minivan but didn’t know what to look for or how to do it. Cody walked us through the process, answered every question, and made sure that we had what WE wanted. The experience was awesome. We left feeling valued and cared for, not pushed around and swindled. Thank you to Cody and the Hatchett team for helping us realize a dream and get our family around safely!

Da
Review №55

Our business uses Hatchetts service department and we are extremely happy with their service team. Keep up the good work

J
Review №56

Outstanding sales service from Eric Fisher! He was friendly, knowledgeable and accommodating. Made it such an enjoyable test drive, learning the options and all details surrounding the sale. We actually enjoyed the car buying experience - thank you Eric and Hatchett Hyundai East!

ja
Review №57

Hatchett Hyundai East is a dealership and service facility I know I can count on. Mike handled my service last week when I came in. He delivered the highest quality of customer service, as he always does. He demonstrates a level of courtesy I dont often see, but very much appreciate.

Ga
Review №58

We just picked up our second Tucson lease. This dealership continues to impress me. Zac, Jack, Doug and Jeremy were all helpful and courteous. I definitely do not feel like just another number the way so many high volume dealerships treat their customers. I highly recommend Hyundai and specifically Hatchett Hyundai.

Em
Review №59

Greg was amazing in helping me find the car I love!

Li
Review №60

Sam was very considerate and listened to what I wanted. Made recommendations which is ultimately the one I chose. Love love my new Tucson . Thanks Sam for all ur patience!

er
Review №61

Excellent as always!Thank you all!Eric Kidwell

An
Review №62

I met the nicest man Bart, he was so patient with me he helped me through the hold process of buying a car I would recommend him for anyone looking for a car at the Hatchett Hyundai Dealership

Rh
Review №63

I made the mistake of making my appointment during Spring Break. They were busy, but still great service! I really appreciate Elizabeth and the rep at the check counter even gave me her personal cocoa. Bless her?

Ma
Review №64

Hatchett Hyundai East keeps me coming back for all of my service needs on my sonata because they are friendly people and usually get me in and out in a timely manner. The service team is wonderful and given how good they are I’m sure the sales team is great too! I have been going here for many years and intend to keep doing so. I wish I could remember all their names but thank you Elizabeth, Mark, Cole, Coy and the rest of the service team behind the scenes that work on my vehicle! Y’all are much appreciated.

Jo
Review №65

Had great experience at Hatchett Hyundai East. Zac Wiggins was fantastic in helping in the purchase of our hybrid. Zac made sure that items we had requested were completed when when we picked up the hybrid. Zac made entire process easy. If you are looking for a Hyundai talk to Zac Wiggins at Hatchett Hyundai East. He will help you.

Br
Review №66

Travis Nebergall was my sales consultant. He was very calm & helpful. Spent plenty of time helping me find the right vehicle and explaining benefits of buying a Hyundai at his dealership. I got a 2021 Hyundai Venue at a great price and got a fair trade in.

St
Review №67

Excellent service from start to finish. I havent had an experience like this in over 20 years. My salesperson, Cody Lichti, did an awesome job of showing me how to work all the new gadgets on my new car. He was able to answer all of my questions. I look forward to seeing you all again for my oil changes and service. So rare to find great customer service these days. So happy I found your dealership. See you soon!

Ci
Review №68

We worked with DaShon on the recent purchase of our Palisade. DaShon was great to work with. He answered my many questions. He was great at keeping us updated with the whole process along the way. On the day of delivery things went very smoothly. I would recommend DaShon to anyone who is looking to purchase a vehicle.

St
Review №69

What a fantastic experience, my first with this dealership! A huge thank you to Brogan Corbin who kept me informed and took fantastic care of me. I am very pleased and will be back!!

Ke
Review №70

Greg Palmer at Hatchett Hyundai East has been a delight to work with! My husband and I just purchased our first Hyundai from Greg and he made the process so smooth and not “sales-y” at all. We never once felt rushed or pressured. We would definitely recommend him and the team at Hatchett Hyundai East!

Ja
Review №71

They never answer the phone the parts DepartementI better buy my parts online

Va
Review №72

Travis was excellent, he made my car buying experience very painless. He allowed me to take the time and look and choose what I wanted without any pressure. He was very transparent with pricing I would recommend anyone to him, he provided GREAT customer service to me and I highly appreciated the experience!.

Li
Review №73

I bought a car from the west location the sales people were great! But when I had it serviced for the first time at the east location it was not so great. I waited two and a half hours. My car smells like they spilled oil on the engine and they said they checked my tire for a leak( because the tires they put on previous kept losing air) they said no leaks and just sprayed it, I really don’t think they actually checked it. They claim they clean your car when they service it, they lied . I understand that they were busy but that was not my fault. I am thankful that it was free because it was my first time oil change.

Sp
Review №74

A great place to purchase a new Hyundai the sales staff is knowledgeable and ready to assist you in your purchase!!! The service department is great and the servicewtiters are eager to get your vehicle taken care whether warranty(which I have had very few issues) or regular maintenance!!! It doesnt even have to be a Hyundai.

Th
Review №75

We first met Bart Kellum when we were deciding what vehicle to purchase.We drove two models and left. After we made a decision we returned and had several options. The chosen one had a cosmetic issue and he and the staff found us the Santa Fe that we wanted. It came from a distance and when it arrived he called and informed us that it was there. When we went to pick it up he gave us a thorough tour of the capabilities of the car. My wife and I are happy customers. Bart and the whole staff made for an interesting experience.Tom M

Co
Review №76

Had a very easy experience at Hatchett Hyundai. Our salesman Sam Sinzogan was extremely nice and helpful in getting us into a car that fit our budget without sacrificing quality. Would recommend buying from here!

Di
Review №77

Greg Palmer was my salesman. I called and purchased the vehicle over the phone. I then drove in from our of state to pick it up and he had all of the paperwork ready to go. It went extremely well, hes friendly and professional and the dealership is very low pressure. Id buy here again. He made car buying PLEASANT

St
Review №78

So excited new car 🚗right front tire not holding pressure.hoping its a glitch 😐

Av
Review №79

The people are great and smiling. Especially Elizabeth in the service department. Shes Awesome!

Lu
Review №80

This review is of the service department. They were very helpful and Hyundai was willing to stand by their product. Definitely kept us as loyal Hyundai customers.

Da
Review №81

Cody L was a very helpful salesperson. He adeptly helped me choose which model to focus on and explained the different features and packages well. Anytime I had a question he helped chase down the answer and I could tell he was focused on listening to what was important to me. I shifted between email and text with him during the decision process, which I appreciated. When it came time to make the purchase he did everything he could to make it a great experience. AND I do LOVE my new Santa Fe!

St
Review №82

Purchased our second Hyundai Santa Fe at Hatchett. Eric Tucker was our Sales Professional who assisted us in the purchase. The total experience was handled professionally and courteously. We never felt pressured or rushed to make a decision. Would highly recommend Eric and the Hatchett dealership team.

Ja
Review №83

When Im ready to trade in my 2019 Tuscon, I will return to Hatchett East. This dealership is truly customer focused.Heidi was an amazing sales person for me -- a 70+ widow buying a car on her own for the first time in 40 years. Lisa is professional, knowledgeable, and customer focused and provided total confidence handling the financial aspect of my purchase. This was a crucial part of buying a car for me.Of course, buying a car is just the beginning of a relationship with a car dealership. Service is ongoing. I like Elizabeth, Cole, and Mike so much that a service call doesnt even seem an inconvenience. Theyre upbeat, expert at their jobs, and cognizant of my time.In my opinion, Hatchett East is where its at!

mi
Review №84

The best place in town to go to get a really great deal on a auto new or used. That being said Steve Parrett is hands down the best person to ever help me find a car be fair and do the right thing no matter what, he has now helped me find and get three autos over the last 10 years.Could not find a better person to do the best by you and make sure your happy at the end of the deal and would also like to say that Lisa R the finance MGR made the paper work easy and fun and she had to do paper work on me twice because i changed my mind and she was just wonderful about helping me get every thing done right. MY new 2020 Santa FE sel

Na
Review №85

Hyundai East is the best dealership! I wouldnt deal with anyone else!

We
Review №86

Coy and the service team always do an outstanding job. They are friendly, professional, and efficient. I’ve never had an issue and have brought my vehicle to them for years. Top notch team!!

Ma
Review №87

Bart Kellum was an excellent Sales representative. He responded to my inquiry with an introductory video and photos of the vehicle I was interested in. His knowledge of the vehicle company and model of vehicle was amazing. His service was second to none! The accounting staff was straight forward and efficient. I love my ‘new’ car and will definitely be a repeat customer to Hatchett Hyundai East!

Da
Review №88

This was my first experience with Hatchett Hyundai. It was a very good first impression. My salesman, Sam, was very knowledgeable about the vehicle I purchased and the brand as a whole. He picked a car that was actually a better value than the one I had originally picked out. The whole process went smoothly and quickly. This was a surprise! If you need a Hyundai or Genesis come speak to Sam.

Ja
Review №89

Everyone was very kind, Jessie who was my salesperson did a wonderful job as well as everyone else! Would recommend anyone to get a vehicle through them

H
Review №90

We recently purchased a Hyundai Sonata 2021 from Hatchett and we had a very pleasant experience. The three people who helped with the car shopping process, Greg, Lisa, Jack, were extremely helpful. Greg patiently showed us multiple models, and we had the opportunity to test drive a couple of different cars. The model we had in mind was not available at that point, but Jack found one for us that was being shipped & one that was available at the west branch. Lisa processed our documents and stayed over time to finish the paperwork. Greg also stayed overtime to make sure we knew all the details of the new car. We received a call from Greg the next day, making sure the car was running smoothly. We also received a thoughtful thank you card from them for shopping at Hatchett. Overall, a very positive experience. Definitely recommend this dealership.

Lo
Review №91

Eric was very patient with us in our car buying experience. We are happy with our purchase!

Mi
Review №92

We just had a baby, so it was time to upgrade from our sedan to an SUV. Last month, we bought a 2014 Ford Escape from Paul Goddard at Hatchett Hyundai East. Paul was very knowledgeable, friendly and low-pressure. He made us feel very confident in our purchase, and he helped us find the perfect vehicle. We couldnt recommend these folks highly enough!

Br
Review №93

We love Hyundai East as well as the Hyundai company! We went last week to purchase another Santa Fe after my wife got into a car accident and totaled hers. We used Greg Palmer a few years ago when purchasing her other Santa Fe and had no hesitations about using him again! Weve sent several family members and friends his way and they have all had nothing but great things to say about him! We appreciate his honesty, hard work and willingness to help us out!

Ma
Review №94

Purchased a vehicle from them a couple weeks ago. Sam did a great job showing us vehicles we were interested in. We were very happy with the entire sales process from start to finish. Well check here first when making our next vehicle purchase.

Be
Review №95

Sam was very patient with us on deciding on our 2020 Santa Fe. He was very knowledgeable about the vehicle and explained all of the features clearly. He stayed even after closing to make sure we didn’t have any additional questions. We said goodbye to our Hyundai of 8 years and LOVE our new one just as much! Best customer service! Thanks Sam!

CA
Review №96

After doing tons of research, we decided the best fit for us would be a 2018 Santa Fe Limited. DeShaun (spelling?), Cody and the team did a great job explaining features and benefits of the car and the Hatchett dealership. We LOVE our new to us Santa Fe. Thank you for a great experience.

Da
Review №97

Liz is always wonderful! Thanks for awesome service!

Je
Review №98

Outstanding, professional job by the service department. My first visit and I will definitely be returning. Elizabeth was extremely positive, professional and courteous throughout the entire visit; communicating to me as progress was made towards my car being finished up in service. Remarkable job. Thank you!

Ro
Review №99

Great buying experience, Bart was very helpful with all questions I asked. Left feeling really satisfied with my purchase.

sh
Review №100

The Hatchett experience was by far my best dealership experience to date (having purchased 5-6 cars previously from other dealers over the years). The dealership moto (not slogan - read below) may sound cheesy Hatchett for Life, but Im really starting to think that there is a lot of truth behind it. I had a great 2020 Sonata purchase experience. All of the staff that I spoke with were honest and open (purchase price / trade valuation / financing). Kudos & shout out to Zac Wiggins (Sales side) and to Lisa Rouse (Finance side). I also had candid & open conversations with Doug Porter & Jack Stevens (Thanks Guys). I had a very personable experience all the way around. I look forward to testing out the Hatchett for Life moto going forward. Best Regards / Shane L.

Information
68 Photos
100 Comments
4.8 Rating
  • Address:11200 E Central Ave, Wichita, KS 67206, United States
  • Site:http://hatchetthyundaieast.com/
  • Phone:+1 316-977-7800
Categories
  • Hyundai dealer
  • Auto body parts supplier
  • Auto body shop
  • Car dealer
  • Car repair and maintenance
  • Used car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
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