Not a bad place at all, I was looking for a particular piece of equipment and found it here. They were very friendly and helpful finding it and had it in stock. It was a little pricey but youll always pay a little extra for the one available immediately. Got what I needed and was back out the door. Cant gripe.
I got a sound system for my new car at car tunes and I LOVE it! This thing shakes the ground man! I can’t stop smiling, the guys at the shop were friendly, knowledgeable and did a quality instillation. Totally went above and beyond, will be recommending this place to friends and family. Big thank you to all you guys at the shop.
Theyve installed speakers and a new stereo in my car, everything is still running very smoothly after a year. Highly recommend!
I was looking for a pair of 6x9 boxes. I called them up and he said they had one pair left for $50. The guy on the phone even double checked. I was at work, so my wife went to pick them up. When she got there, the price jumped $15. Within two hours! My wife called him out on it, and he said they just raised their prices.... a couple weeks ago.Interrupt it how you want, but I wont be stepping foot back in there. Im a big believer of supporting your local business, but I dont support bad business.
Very cool place. I just peeked in to take a look and it was very cool. The man at the desk was helpful and knowledgeable, and had several specific options for my car in stock.
Make sure you know everything you need. They will say they have everything but then youre bill will grow a they come up with items they forgot to make your system work. They will also not back their equipment or labor. Not very impressed with Car Tunes customer service.
Bought a P1 package and new interior speakers for my 1990 suburban today, got a great deal, great service. Will be back for the install soon guys thanks!!!
Dont go here horrible service got a car alarm system installed got my car back dashboard light wont work left turn signal light wont go off to add injurie to insult my ac switch wont blow on high took it back twice guy tells me that i my car was like that when i got there i will never come here again if i could give zero stars i would
This is going to be your best choice you need to try it out. They do many things here, more than just the basics.
They took great care with my car,as if they were family!
If I could give it 0 stars I would but I can’t, their customer service is horrible I got cursed at by an employee over a tiny bit of criticism, they overcharge and sold me the wrong product, I went to different place and paid half of what I was going to pay at car tunes, and the quality is great and I have no issues, I went to return what I bought and didn’t realize there was a no refund policy because they have the sign where you can’t see it and he was rude. I would not recommend this place.
Went here from a recommendation from a friend who also got awesome service. When i first walked in it was super confusing but the employees were super helpful and ready to give me the product that fit my needs all while giving me tons of different pricing options
Brought my forester in for a Pioneer cd/dvd player. Its keeping up really good, looks pretty nice and sounds Awesome! I didnt have a bad experience with customer service at all. My face covers are a little scratch though. Nothing to major or really noticeable but I know it wasnt like that when brought in. So maybe they just need more care when it comes down to the outer look of the face covering. Also, one last thing... there was a mic that came with the Pioneer cd/dvd player that they installed in my car and had to take off the door and roof paneling to mount it on the top of drivers side. Some of my paneling on the top is dent out leaving a crack open for air. I tried pushing it back in but looks like something that might need to be glued or something. I dont know. But I wish they would have asked me if I wanted the mic installed cause I just seen how it looked on the wall, inside the shop--and didnt know a mic was included. If i knew ahead of time, I would have mention to forget the installation of the mic because its pointless when you can just use Bluetooth.I did look around before going to Cartunes and Street beatz was going to charge the same amount but for something that was way more inconvenient. So it didnt make sense for that option.But yes, customer services was nice, no problems or anything like that. Very helpful other than the microphone thing. Maybe installation on cd players is a bit pricey.. I remember when it use to be $80-$90 for installation. But everything works fine and they where also quick with installation. So all in the good.I will be coming back to this store in the future!!!
They said that it was my new radio making the noise from the motor and they do t now how to fix it
Good service will go again they were super professional and booked me super soon and got the job done faster than they told me they would. and best prices in kansas
Phenomenal service. Excellent quality and reliability since 2001! 100% would recommend to anyone who needs any tune ups done to their car. lowest costs with the best quality.
Loved my experience at cartunes, it took them 1 hour to change my 4 speaker setup on my 2010 ford mustang gt and would go there again in the future
Im an audio junkie. Ive done a lot of my own work, and I wanted to make sure I went to the best spot in town to take my sound to a new level. I hooked up 2 T2s and had my door panels custom cut to fit 2 speakers in each, which they did seamlessly. They built a crazy display for my amps in the trunk. The only place in Wichita that can give you serious, competition-level sound.
I had a new stereo and backup camera installed in my pickup truck. The staff was very efficient and helpful with the selection and installation. Very friendly and seem very interested in customer service. I appreciate the owner spending time with me reviewing the function of the stereo and assuring all of the functions worked and I understood how to use them. I will definitely return for future services.
Best pricing on everything you need when it comes to alarms, stereos. Anything you can think of they can take care of you! Ive gotten multiple vehicles of mine worked on there and never had to go back with complaints especially for my alarms they work flawlessly! Great work and they also work with your schedule to make sure you can get your vehicle in a timely manner. If you are also looking for high end audio such as T2 or L7 or sundown they are the shop to go to! They are an award winning shop for many reasons so go see for yourself!
The staff are very knowledgeable. Their personalities come off a bit rough but they honestly have great intentions. Prices are reasonable compared to what I found online. They installed the system very fast and the work was clean. I would recommend them and plan on them installing on my other car also.
These guys are top notch, great customer service, very friendly. The shop is clean and inviting. Have now had them install things on 3 different cars, all worked out perfectly. A+
I had my work done about a month ago. They were able to get me in the same day on very short notice on my part, which I was particularly excited about. They installed my 2 12 kickers and amplifier for a reasonable price. The system still sounds great, and I will definitely be back when I am ready to upgrade again!
They are good my system sound nice
These folks deserve your business! I didnt spend big money today but was not only treated like a big spender but like a friend too. Knowledgeable and good prices, sure, but the beyond the call service is why Im going back tomorrow to spend a little more. Ill remember what happened today and from now on these people have my business. Highly recommended!
I have a restored 71 Chevy pick up....the guys installed all my equipment including a woofer, 2 amps 4 speakers and a deck. They did a fantastic job with the wiring...looks clean professional and it sounds great. Great job guys.....thank you.
I was skeptical about the place at first, then figured I would try them out. Was very pleased with their service, and they were able to get me in the same day. Honest and straight forward. Definitely recommend them to anyone.
Man was very helpful..we ended up going with 2... 6x9. .3 way speakers 🔊 reasonably priced went to car tunes on west st..right by hog wild bbq..
Everything is over priced your better off buying your own on line and finding a buddy to help install i paid 3x as much as I feel I shouldve to have some stuff installed that I had bought online. It took the 2-1/2 hrs longer than they said it would (5.5hrs instead of 3). No discounts any where the guy running the front which I assume is the owner was lethargic in every way possible he never seemed interested in any thing I said unless it was about spending more money. To top it all off when I shook kakis hand it was limper than a piece of tissue paper. This offended me more than anything, it meant a lack of respect, and that this guy wasnt worth mine.
I had them install 6 speakers, a sub, an amp, Dynamat, and a touch screen in my Lexus GS350 . I have no complaints. Overall their customers service is world class. Ive had systems installed by other Car Stereo Shop at same area in the past and their service and quality did not come near Cartunes standards.
Had plenty of audio systems done here. Oscar and the guys really know their stuff. The showroom itself is a testament to their professionalism.The garage is clean so you dont feel like they will trash your vehicle. I wont let anyone of my friends and family members go anywhere else. Ive seen too many wack job wiring done from other shops around town that I cant trust my truck with anyone else.
Don’t bother with this place very bad service .
Good place
Great customer service the guy who answers the call not sure of his name but he’s a great guy to talk to and make business with I took my car there since my subs weren’t playing and they found the reason why and replaced it for cheap I would recommend this place to whoever is looking for anything audio related.and for those people saying I got paid 5 bucks to do it can shut their mouth he didn’t give me 5 bucks to give him 5 stars I gave him 5 stars for the job he did.
Im glad I found Car Tunes as I am looking for an aftermarket system for an older car that has Android Auto and Apple Car Play. A dude named Khaki, the owner, gave me great service. He knew exactly what I was talking about, showed me the receiver, investigated the kit for my automobile and gave me a price including installation and tax with no surprises. I am definitely going back to get the stereo - just as soon as I have the money. Nice store with good displays. Go local for your aftermarket, auto audio and video.
Great place to go for all your car Stereo and Alarms needs. They know what they are doing and saved me alot of money. I have been to all the custom places in Wichita looking for top brand audio & video Cartunes got it all, I will come back to again. They nice and helpful I highly recommend them.
They have great prices on every thing in there store every time i come into get something done they give me a great deal and dont over charge like most places in town. I have been coming here for years and have not had any problems what so ever. I always recommend Cartunes to any one wanting to get a stereo or sound system for their car and will continue to do so.
My first time coming here and it was a good experience. The employees had great customer service skills and a guy David really got me what I needed with no problem. I would highly recommend this place. Thumbs up!
Very helpful staff, I knew exactly what I was looking for so that made it simple. They have many services available. The best experience I had here is they told me it would take just under an hour to install my stereo and they did it in just 15 minutes. Did a very good and efficient job.
Last December, I wanted to get a remote starter installed for my Dad. These guys were friendly and professional, way cheaper than others and did a great job. You wont regret it.
I got nothing but incredible service from the employees here, khaki or whatever was one of the most genuine guys Ive ever met in the industry. Im now planning on going to them for any of my future needs.
Friendly and fast service. These guys work hard to find the best option for whatever solution youll need. When my wifes CD changer in our van decided to eat some library CDs, Kaki and his crew ran over several options before finding us the perfect new and updated CD player to replace the old one
Im personally big on reading reviews, so I was a bit skeptical about this place that my brother referred. Ive never been so wrong! The owner were extremely helpful and guided me to a full sound system in my truck. I couldnt be happier with the installation and sound. Absolutely incredible service and products. Highly recommend this place!
These guys are awesome! Helped me out a bunch. I plan on getting all of my stuff from them now. Five star.
They were patient and helpful in finding the right stereo unit for me. I was able to drop my car off, all done no problem.
The only stereo shop in Wichita that wont rip you off. These guys actually know what theyre doing and dont try to up sell you or pull anything shady like some other sound system stores.
Ive been to this shop three times now, and been very pleased to work with the owner. Hes fair, and will work with helping understand pricing. His install team were very prompt when I used them too.
Im definitely going back to Cartunes. Recently had some LED under car kit installed in my car. Looks great.
If I could give them a zero I would horrible place and doesn’t care or even act like they care about their customers I’m never going back definitely wouldn’t recommend .
Brought in my car for some issues with the HID lights. With out any questions they fixed the problem. Thank you for the great service. I recommend this place.
Extremely bad customer service! I had them install my door speakers and all that they do is rattle! Took it back into them to have them fix it and and told me that it was not covered! Even though I bought the speakers and have them install it there! I took it to Street Beats and they not only did they fixed the problem for FREE but they also sold me a nice set of subs for a very low cost!The worst service I think Ive ever gotten
So, we tell them what we needed, receipt shows correct speaker size but he gives us the incorrect size. We found out at the time of installation and had no way to do anything but purchase some right then and there so no time to run across town and was too late. These were a gift so we didnt know until too late. This was their error. We go to get the refund and they refused. This was THEIR MISTAKE! Wont be going back EVER!
Great selection at all price points. I wasnt looking to spend thousands of dollars on a system, and I didnt have to.
The people were amazing. Great experience. Not your average car shop here.
CarTunes is a great business. A great knowledgeable staff that. Always has me going back what seems like every year to upgrade to something new and better then the year prior. Its sort of becoming a tradition with myself to head to CarTunes every time we get another vehicle or desire.
Five star service. When I told the sales associate that my phone battery was dying he immediately grabbed a charger for me. Allowed me to take calls in his work office.
GREAT EXPERIENCE! great service, really nice people, quick and helpful.. i highly recommend this place!!
I bought SUV that came equipped with a Kenwood Navigation, DVD, It stopped working. I went to Cartunes and they take it out to sent it off to Kenwood for the warranty repair. When the unit was shipped back they promptly called me and had the unit back in and working great. They then took the time to show me some of the cool features on this unit that I would have never noticed. Very happy with the work and taking the time to help me solve my problem. Their charges for all of this work were very fair.
I bought a car stereo from Cartunes. They installed it. Fabulous. I returned to Cartunes. Thank You Kaki.
Overall have been disappointed with this store. The only good thing about them is their large selection/show area. Their customer service is extremely poor though. They recommended the incorrect amplifier for the subs I purchased from them along with selling me a sub that was already blown out. They offer NO refunds whatsoever, and only 3 days for exchanges. Their only warranty is on items that they installed. Theyll take care of the manufactures warranty for you, but only for a $45 fee. Only buy from here if youre 100% sure you know what you need and you want to take on the risk of no returns.
Professional workmanship. Very curious and knowledgeable personal.
Great staff. They go the extra mile to make sure youre satisfied.
Great customer service, great work, love it. Definitely worth the travel to get here from Dodge City.
Very helpful. Good attention to customer service.
Cartunes did a great job on my stereo
Reputable auto repair business purchased an OEM adapter harness and was duped into buying a harness that was 4 times the price of the actual part that was needed. Cartunes would not accept a return and advised the alteration (cutting) of the expensive harness instead of providing the correct part! Very poor customer service, very poor business practices, very poor overall experience. Left with no resolution and with the wrong part they would not take back. Will spread the word within the auto industry not to do business with these jerks. Beware!
These guys rock...new Rockford Fosgate sound system in my 2015 Challenger and ...sounds quiet and amazing at the same time....thanks guys!!
Hands down the best deals on name brand high quality audio, HID, lights, custom work and a wide variety of accessories. Friendly service, very knowledge liable staff and great offers. Whether you are looking for everyday listening or even getting thru the SPL lanes CarTunes can get you done right!
They have real good quality products, one of the best customer service, one thing being the harness for my vehicle was expensive bt everything was plug and play which made it easy and at the time i was shopping around they were the lowest in town overall a great place.
They are awesome..hooking up our cars wouldnt go anywhere else!
They stayed open after their closing hours just to finish the installation. .Recommended!
Good price. Been in business a long time...great install.
I just got off the phone with one of their salespersons. The salesperson gave me advice which is a nice change from typical customer service.
They always perform great work and fair pricing.Honest people. I trust them with my truck every time.
Great customer service.Great employees. Coolest boss.
I couldnt have been happier with the quality of work that I received from Cartunes.
Kaki, is the man. Helped me over the phone and in the store .Everything went perfect.
I took my 2007 Porsche Boxster for a quality car stereo installation. This Boxster had an old factory system that needed to be improved. friend told me Cartunes had experience working on this model of car so we went there. and they installed Pioneer car stereo model AVHX4800BS. This multimedia unit has an easy to use touch screen and puts out a quality signal for the rest of the car audio system to use. For power we installed the Rockford Amp model T1000X5. This 5 channel Amp powered component speakers all the way around and 10 subwoofer.
Very good business. Customer for life.
Awesome job.. to start your truck by your cellphone and security.
Wide selection of stereos and equipments with very good prices, excellent customer service and knowledgeable technicians, defenetly recommended.
Great helpful and curteous staff.awesome selection of products
Professional. Quick work. Will fix any concerns you have.
Horrible. Car has ben there over six times because of strange noises from the speakers. We dont know we dont know they said. Today they said that at the dealership mounts and brackets were broke installing a stereo. Cartunes refuses to pay for damages they did to a brand new car. Do not trust these snakes!
Good customer service and quick and accurate work!
Awesome dedication to car audio and friendly service
Terrible customer service!! I had an alarm installed on my car for $220 and while it was in their care one of the employees broke my drivers side door handle. A new door handle cost me $150!!! They did not try to make it right, they did not apologize! Very unprofessional!
These guys are like family. I have had them do work on 4 of my cars . I have never had any issues with any of their installation work or the products that they sell.
Great customer service and very helpful people
Installed my car audio system but left my car seat covers uncovered and out of its seating. Poor professional job completion
I wish the was a 0 star review. Worst place I’ve ever had the misfortune of dealing with. Crooks. I will never step foot in there again or recommend this place to anybody.
I give this place 5 stars!
This place sucks. Their return policy on any and all of their merchandise sucks. They wont take anything back and if they do, and they will only give you store credit. It is a freaking trap. No matter what you do, they get your money.
Clean place, great prices and friendly service
CON ARTIST BEWARE!!!!!!!! the owner will sell you the wrong product for your vehicle and when you go back the next day they will tell you there is no returns only credit for an exchange. Piss poor business management stay away. I will never return. Better off buying online with a return policy.
Excellent customer service !! Alejandro your the best!!
TERRIBLE CUSTOMER SERVICE. They put very little pride in their work.
Great info lots of products
Cool, fast and convenient. BaMMMM!!!