user
Acura of Wichita
10850 E 13th St N, Wichita, KS 67206, United States
Appearance
Acura of Wichita
Comments
Ke
Review №1

Greg went above and beyond to help me get a vehicle. He worked with me on getting a mileage discrepancy off of my trade in and stayed in contact with me constantly for about a month or so. We did everything over the phone so when I made the drive to Wichita all I had to do was test drive my vehicle and sign paperwork. I will recommend him to everyone and will definitely go back in the future when I decide to get another vehicle.

Da
Review №2

We recently purchased a 2021 RDX from Acura oh Wichita, our second Acura. We are very pleased with the whole process and price. Our contact, Greg Jones was very personable and knowledgeable . He spent a lot of time with us showing and driving the car. We highly recommend Acura of Wichita and Customer Contact Greg Jones.

Mi
Review №3

I have previously purchased Acura vehicles In several different states. My most recent buying experience was the best I have ever had. While the entire staff was good, the representative with whom we worked, Brandon Gross, was exceptional. After contact via the computer, Brandon responded and introduced himself. He had the vehicle we wanted and since we were about a two hour drive from the dealership, took the time to make a video. He sent it to me to introduce himself and visualize some of the features of the vehicle. As a result, we set an appointment for a dealership visit.Our experience at the dealership was very pleasant. This was not the stereo typical sales person experience. The approach was lower key, no pressure, listening to our desires and answering questions. When we chose to move forward with purchasing a vehicle, Brandon explained exactly how they would evaluate our vehicle and determine the price and provide an offer. He explained they would not give a lower offer and move up from that point, but their first offer would be their best offer. They would provide the logic and data to explain their decision. It was very simple, straight forward and fair.If you are in the market for a vehicle, I would highly recommend you contact Brandon Gross. He is an exceptional person and I am sure the experience will be as pleasing to you as we found it to be.

Sa
Review №4

Absolutely loved my experience here. I am a little younger and they (especially Jenna Allen) treated me with respect throughout the entire process. They were willing to work with me to find the car I wanted and did not try to rush the process to sell me a car I did not want. 10/10 experience

No
Review №5

I had an amazing time with the dealership and the with especially the salesperson I had worked with, Greg Jones. Step by step did Mr. Jones make sure I was getting the right things, and he made sure that at the end of day I was walking away with the best deal I could have, and that is the best experience one could ask for while getting a new vehicle.

Ch
Review №6

My wife and I were shopping for a new car, and unlike other places, we did not feel intimidated or pressured as soon as we stepped onto the lot. Jenna came to help us while we looked at vehicles and she was very knowledgeable and professional during the time we were there. She was also very accommodating in the times following and we actually ended up finalizing our purchase today! We were very satisfied with our experience at Walser and much thanks to the staff and Jenna for helping us during the entire process.

Ru
Review №7

I walked in here thinking I would just be trying out new cars and pricing it out. I walked out with more than what I had expected. I am now happy to say I am an owner of their All-New 2021 TLX. Overall the service was outstanding, and this is the place to find your next vehicle whatever your specifications are. Earl was able to secure my car from elsewhere down to the delivery in such a short time. I will be coming back in the future for more car needs. Thank you so much, Earl and Scott (sales manager), for making this experience a wonderful one.

Ma
Review №8

My husband and I have been searching months for the perfect Jeep. From the moment we contacted Greg, we felt it was the right fit for us. He answered all questions and helped us all the way through our purchase with ease. 5/5 for us. Thank you again Acura of Wichita!

Ki
Review №9

Very happy with Acura of Wichita. Brian McDonald was exceptional. I am a very picky buyer and do not make quick decisions. Brian was very patient and helpful throughout. I would definitely recommend purchasing a car from Brian and his team.

Sa
Review №10

Wow! What an incredible experience working with Brandon as we purchased our new vehicle. He made it quick and easy, answered every question I had, and did it all with a smile! What great customer service! We will definitely be back to Acura of Wichita again!

Ji
Review №11

Every person that I have worked with at this dealership has been amazing, and so friendly! I took my car in to be serviced today, and they were so welcoming and wonderful. The loaner they gave me was really cool and fun, and they went above and beyond with their customer service. They even washed my car for me! I recommend them to anyone wanting to buy an Acura! The service and people are top notch!

Su
Review №12

Great car buying experience! Greg Jones was very helpful and knowledgeable.

Ja
Review №13

We had an excellent, smooth, no pressure experience with Brandon! He was very quick to locate us the Acura RDX in the exact trim package and color we wanted! Scott was also very helpful in explaining the finance/lease options, again with no pressure. The day of purchase was smooth and the atmosphere of the dealership is very welcoming. It is obvious staff work well as a team. Wes was very nice to check in on us the day of purchase. And we also got a follow up call to make sure all was well with our new vehicle in the week following our purchase. We are so glad we got our first Acura! We will definitely be back!

Ke
Review №14

This was hands down the best car buying experience we have ever had. It was easy and hassle free with Greg Jones. Amazing customer service! He was helpful, easy to talk to and did not leave out any details regarding our new Acura. We will definitely be recommending him and the Walser Acura of Wichita team to everyone we know!

Cr
Review №15

I had a great experience with Walser Acura. Greg Jones is a consummate pro when it comes to car sales. No pressure, just transparent talk. A breath of fresh air when going through the buying process. if you are considering an Acura, call Greg, he will take good care of you.

br
Review №16

Earl was awesome! He provided a seemless and enjoyable experience! Thank you!

ar
Review №17

Its a very difficult time to be in the market for a new car, especially one that is in high demand like the Acura MDX. Brandon Gross has been great to work with. He is very responsive and keeps me updated on the latest availability of the car we are looking for, including available packages, exterior and interior color schemes, etc. I have had a very good experience working with Brandon.

Mi
Review №18

As most consumers are aware, the supply chains across the US are grossly disrupted. This includes the auto industry. New cars are difficult to find. We have been looking for my wife a new car for weeks. We are from Tulsa and have searched in both OK and surrounding states. Just purchased a new 2022 MDX from Walser of Wichita. Earl and staff have been top notch in the entire process. No gimmicks, just honest and clear communication. We have told our friends what a great experience it has been.

Am
Review №19

It was a pleasure working with Brandon Gross at Wichita Acura! We are loving our new MDX, thanks again Brandon for all your help!

Ro
Review №20

Great buying experience. It was easy and hassle free with Greg Jones. Amazing customer service! He was helpful, patient, easy to talk to and did not leave out any details regarding our new Acura. Definitely would recommend Greg and the Walser team.

zu
Review №21

I had a wonderful experience buying my first car. Phenomenal costumer service!Thank you so much Brian McDonald for all your help. May God bless you always.

Ji
Review №22

My wife and I were completely satisfied with the customer support and experience of working with Brygen Wilson. He is very knowledgeable and prides himself on providing outstanding service. I would highly recommend him and Acura of Wichita.

Fi
Review №23

I was looking for an RDX and after submitting an inquiry online, Greg Jones contacted me immediately. He provided some of the best customer service Ive experienced from start to finish. I live in Kansas City and Greg was very helpful in outlining how the process would work, pricing, deals, and financing. They had just sold the car in the color I was looking for but Greg offered to have their dealership locate one for me and have it delivered at no cost. Unfortunately I was under a time constraint so I did not end up purchasing but will definitely keep Greg and Acura of Wichita in mind for the future purchases!! Great customer service is worth a lot and that is what you will get here!!

De
Review №24

Phenomenal experience with Acura Team, especially Greg Jones. Never felt pressured to do anything I didn’t want to do and always felt like they listened more than trying to strike a deal. Will definitely come back in the future!

Ta
Review №25

While shopping for an Acura RDX we discovered that the model and color we wanted was available only in Wichita. Since we live in Oklahoma I was not sure if I wanted to buy a car in a different state. I called Acura of Wichita and talked to Greg Jones who made this deal absolutely easy and pleasant for us. He described all of the details and explained rebates and current offers, made sure we understand everything from start to finish. And, they even delivered the new vehicle straight to our home in Tulsa. Excellent dealership, fantastic experience!

Sa
Review №26

Greg Jones was amazing to work with and made the whole car buying process easy and stress free.My husband initially inquired about a vehicle via the Walser website and Greg responded that same day, answering all of our questions and even went out in the snowy lot and and sent us a video of the vehicle we inquired about. I have never had a salesperson do that in the past.We will definitely head back to Acura of Wichita for future purchases.

Mi
Review №27

Jenna Allen was absolutely the best to work with out at Acura of Wichita! She helped me get in to my 2019 Acura TLX A-Spec. Hands down the best customer service/experience I’ve had at the dealership. I would most definitely recommend everyone to ask for Jenna when searching for a vehicle at Acura of Wichita!

Es
Review №28

I just purchased a new car from Acura of Wichita. It was literately the best car buying experience I’ve ever had.The upfront pricing it so amazing. Earl Wood was my sales person and he was exceptional from the point of emails to working with him in person. I just learned that the they are non commissioned-based. The Director of operations, Wes, and everyone there was friendly and helpful.No haggling . No unnecessary long waits. No bait and switch or upwelling. All the numbers were discuss on the phone and email were what we ended with.I drive 3 hours from Kansas City to this dealership and likely will from now on. And will love my drive gone in my nene Acura TLX.I highly recommend this car dealership.

Au
Review №29

Being a single woman, I put off buying a car as long as I could. A friend told me about this place and how her buying experience was low pressure. Brian was great to work with. He was up front and honest. I was impressed how everyone worked together to make sure I was taken care of. I will be going back every time I need a new car. Thanks Brian and team.

Jo
Review №30

This has to be the best car buying experience ever! From the extend test drive to be sure that the ILX was the correct choice for us, to the incredibly accommodating team that worked with our schedules since we were on opposite schedules; the process was seamless and easily showed how valued we were as customers. Greg Jones and Earl Wood were incredibly knowledgeable and answered all our questions with ease. Both Greg and Earl made sure we were taken care of correctly from the time we walked in the door until we finally signed all the paperwork a few days later, and are even happy to help now if a question arises. The entire team at Acura of Wichita really makes you feel like you’ve made the correct choice and are a lifelong customer rather than just forgetting about you as soon as you sign the paperwork like most dealerships.We couldn’t be happier with our Acura or the experience at Acura of Wichita!

Ke
Review №31

Had a great experience buying a 2021 TLX SH-AWD A-Spec with the help of Greg and Jenna. Got an incredible deal on the car and they worked hard to make sure that we could get a deal done. I was looking at an Accord before I looked at the Acura but the exterior styling and interior quality of the Acura TLX was just too much better to pass up. Greg and Jenna were very helpful and were happy to spend as much time as necessary.Definitely worth the look.

Mi
Review №32

Acura of Wichita is a excellent dealership with a modern day style of doing business. I experienced a knowledgeable and friendly staff with a no pressure approach to car sales. I highly recommend Greg Jones and the entire staff at Acura Honda. They gave me a great deal and I made some new friends along the way. A great car buying experience.

Sa
Review №33

Bought vehicle from Wes Tyler worse service .he is nice when his trying to sell you a car but after if you have any Issues with vehicle he is rude and gets all the other employees to do his work .the only good thing about that place is Claudia there Service manager she goes Beyond to help her customers she’s the only person there that had treated me with respect and their core values. I had the worse experience their purchasing my car Threw Wes I thought I was going to a luxury dealership professionalism is not there when they sell you a vehicle better Make sure you inspect well my vehicle was leaking The headliner and the plastic the holds the headliner is broken and the fin on top off car broken car mats broken When I contact them explaining the issues of the vehicle Wes Had other employees there like Dustin try to help me they just patched it up didn’t fix the problem but after speaking with their service manager Claudia she’s making it all better I will say she’s the only person there that will hear you and make the situation better very professional very nice she is the only person there that I want to deal with. And don’t ask Wes to speak with the manager because he lies and says he is the manager when he’s only the GM The Manager is Randy lamlee hope we can resolve Issues soon I know that with there service manager Claudia helping me we will she’s the best.

Kr
Review №34

We have purchased 2 vehicles from Acura of Wichita in the past year and have been extremely happy with the process and follow up services. Weve worked with Earl Wood and Greg Jones but all of the other associates jump in and help and answer questions when Earl and Greg are not available. This dealership sells a great product, but they also do a great job of making a vehicle purchase a pleasant experience.

Jo
Review №35

Family and i went in to look at an acura unannounced walked right in on a Saturday and were greeted with open arms. All the staff included Jenna Allen were very helpful patient and awesome even tho we didnt purchase a vehicle. They took there time helping us and I mean all of us my 2 little girls included.... currently have jenna looking for a acura for us now

W
Review №36

We worked with Brian McDonald to purchase a new RDX and everything went smoothly. Would not hesitate to use him or the dealer in the future.

Sa
Review №37

My Fiancé and I had such a wonderful experience at Acura of Wichita! Huge thank you to Greg Jones for all his help! He made the car buying experience a breeze! They all truly work together as a team! Shout out to Earl as well! This was the easiest dealership I have ever worked with. We traveled 3 hours here from Kansas City, and will be doing it again when its time to buy our next car. :) Make sure to ask for Greg Jones! We highly recommend them!!

Ra
Review №38

Our experience yesterday was kind of bizarre. Without even looking at our 2009 Acura they offered $200. It took them three hours. I thought Acuras would hold their value better than that.

Ja
Review №39

Greg and Brandon were wonderful. The entire buying process was enjoyable and no pressure on their end. We will definitely be buying future cars from them!

An
Review №40

Greg Jones made a lasting impression on my car buying experience. I bought a car from Greg Jones at Acura of Wichita without stepping a foot in the dealership. I inquired online and received a response right away. He was extremely informative, loved how he sent videos personalized to me recording the car I was interested in. Thank you Mr Jones for a great car buying experience.

As
Review №41

I searched for a vehicle for a few weeks. This Acura MDX caught my eye! No pressure or hassle from the time we walked into the dealership! Brandon Gross was very helpful, respectful, and knowledgeable! Process was quick and easy compared to past situations! My children and I are very pleased with our new vehicle! Im actually in love with it! I highly recommend!

Ka
Review №42

I never thought Id enjoy going to a dealership until today. If you ever are in the market to buy a car, ask for Brian Mcdonald. He made the buying experience pain free and was such a joy to work with!

Cl
Review №43

Greg Jones did a great job in explaining the trade and all the features of our new RDX. Very friendly and easy to deal with. Highly recommend him and Walser Acura.

Pa
Review №44

I have bought more than a few car from several dealerships and Greg Jones and Acura of Wichita are the best I have worker with. Greg was very knowledgeable and personable with the whole process hands down the best salesman I have worked with, also if you call the dealership they are all very friendly and eager to help.

Je
Review №45

I worked with Brygen Wilson remotely on purchasing a new MDX. We were out of town buyers, trying to locate the hard to find vehicle. He was fabulous, always quick to respond and provide information. He also offered to provide a video recording of a view of the MDX they had on their lot so we could see it before we made the 2.5 hour drive. He followed through with what he offered. Although we ended up purchasing a car in our home town, I wanted to provide our experience. It was so nice to have a sales rep follow through, with a positive voice and smile.

Br
Review №46

My experience with Acura of Wichita made me feel as if I was in the drivers seat with no one being a back seat driver. By this I mean the feeling that I wasnt being persuaded to make a certain choice was not there. The salesman did a thorough job of explaining all to me. There was no sign of pushiness. During the experience I felt secure in my choices which means a lot to me since I am known to not make decisions easily. With all of this being said I will definitely continue to do business with Acura.

D
Review №47

This is our second time purchasing a vehicle from Acura of Wichita. The experience was great. You really felt that the sales team was working with you to help you find the best solution for what you want. They really want you to be satisfied with your car and arent worried about securing a sale like some other car dealerships. Wes, the GM of Acura Wichita, remembered us from 3 years ago. That means a lot. Make sure to see Brandon, Greg, and Earl for your Acura needs. You will not be disappointed.

Al
Review №48

Just bought a new Acura RDX (Advanced Package). The sales people who helped me get in this SUV did a fantastic job responding and accommodating my needs. I worked with Greg Jones and Branden and they did an excellent job in ensuring all financing/delivery/setups are done properly and in timely fashion. It is a great dealership to work with and I truly recommend it.

Lo
Review №49

Vi did a fantastic job of helping us find a bigger family vehicle. I never once felt pressured and he did such a great job answering my questions and concerns. We love our new 2022 Acura MDX! If you are in the market for a new vehicle, Vi is amazing to work with!! Thank you again!

li
Review №50

Jenna, Scott, Earl,Wes & anyone at Acura I may have missed.My sincerest thank you for a great experience purchasing my Acura.Everyone went above & beyond and I couldn’t be happier with my choice!Thank you all again!

Ch
Review №51

It was a good experience at Acura of Wichita the staff was very accommodating. Greg Jones was great to deal with he made the process of buying my car easy. Thank you Greg.

Sa
Review №52

The Car buying experience was the most hassle free I’ve had. Greg Jones helped me out with the whole process and made everything simple he went above and beyond when it came time to test drive the vehicle. My wife and I went late on a Friday at 5 and they close at 6 Greg stayed back until 7:30 to make sure we where taken care of and never pressured us into anything he just advised us on certain but left the final decision to us. He was one of the nicest most genuine people I have meet. The whole team made the process stress free! In the end we left with a beautiful 2016 MDX and amazing car buying experience!

Jo
Review №53

We had been shopping for an MDX for quite some time but once we saw the new 2022 I knew it was what I wanted. We worked with Earl and Greg, who were great, to buy ours but I think we talked with everyone at the dealership at some point. Everyone there was super friendly and helpful. They were also very patient with us on our journey to find exactly what we wanted. I now have my forever car but if I ever buy another car again I will head straight to see them. Best car buying experience ever!

so
Review №54

Excellent Service by Greg John. It was nothing short of what I could ask for. Awesome team work. Took care of everything.

Du
Review №55

The best car buying experience of my life. Earl with Acura was great to work with, the entire staff there from the technicians to other sales people, were friendly and helpful, and not in the I just want your business kind of way. Very genuine. Thank you Earl, and kudos to the entire group at Acura.

K
Review №56

My husband dreads car dealerships. He hates the whole process and left it up to me this time. We worked with Brandon Gross at Acura and he was great. He made the process painless and easy, which made us all happy. I would definitely recommend Brandon and Acura of Wichita!

Mo
Review №57

Acura has been the best dealership I’ve ever worked with due to Wes! This is my second car there & I don’t see myself going elsewhere! I love where Acura is going with their design, technology, and safety. Wes is very knowledgeable & provides the best car buying experience! From start to finish the service is absolutely phenomenal. Thanks again Wes & Acura of Wichita for my new 2021 RDX!

Na
Review №58

I Had an awesome experience with Greg & Brian ! They made sure I got the car I wanted for a low price! Highly recommend them, Thanks guys !

Ly
Review №59

Acura of Wichita is an amazing place. Wes was awesome - knowledgeable, responsive, kind, and fun. He worked hard to get us exactly what we wanted and kept us informed every step of the way. He answered all of our questions and was totally transparent. We love our new MDX!

Ke
Review №60

Had a great experience with Wasler Acura. Worked with Greg Jones and everything was handled over the phone - I never stepped foot in the dealership. Greg sent videos and pics of the car during the process. I highly recommend Wasler Acura and Greg Jones.

Tr
Review №61

Greg and Brian were great to work with. Seamless transaction and both were very attentive to our situation.

Ar
Review №62

Brandon Gross did everything possible to give us a good car buying experience. We knew we wanted an MDX and Brandon was very informative about the different packages and really listened to what I wanted in my new car. He took the time to set up the car with all of my preferences and showed me how to make changes. With all of the technology and features the MDX offers this was a big job. I highly recommend Acura of Wichita and Brandon, if you need a new car.

Ty
Review №63

Very Impressed with Acura of Wichita. We worked with Earl Wood, and his professionalism was outstanding. He had the car ready for us when we got there, and even brought it inside so we didn’t have to stand in the cold to look at it. His knowledge of the Acura models was impressive. We also had the opportunity to work with Scott one of the managers, and he also was great to work with. He went to bat for us, and even got us more for our trade in. Both Scott and Earl were outstanding to work with. Anybody looking for a great team should look up Acura of Wichita, and go buy a car from these outstanding people. Thanks guys for all your hard work. I really appreciate it

Li
Review №64

I have nothing but excellent things to say about Acura Wichita. Brandon Gross and Scott Bishop made my Acura dreams come true!!! Thank you so much for working with my husband and I on getting my dream white ILX! I will forever appreciate the two of you! Thank you so much for making me part of the Acura family!

Sc
Review №65

We worked with Earl and Scott. The buying experience was second to none. Very patient and kind people. Looking forward to the service experience as well.Give Walser a chance you be pleasantly surprised.

Er
Review №66

I recently purchased my 2022 Acura MDX from Greg Jones and the team at Acura of Wichita. I appreciated Gregs patience and informative updates leading up to the release of this redesigned vehicle. He located the exact color and trim I wanted, and he made the purchasing process easy and worry-free. I am tremendously happy with the dealership and my new vehicle!

Je
Review №67

I highly recommend this dealership! I cannot say enough good things about my experience working with Greg Jones. I was purchasing a used car from out of state and unable to see it in person which of course made me pretty nervous about the process. Greg sent me personalize videos of the car, inside and out. He was never pushy, always friendly and professional and made me feel comfortable with the process. Even never seeing the vehicle I was 100% comfortable with purchasing through Greg and this dealership. Although I ended up purchasing from a different dealership (because I was very particular about color), I was more than pleased with my interactions with this dealership. If I hadnt found the perfect car, I would have just asked Greg to keep an eye out for the one I was looking for and let me know so I could buy it from him!

Ai
Review №68

Had a great experience buying my MDX. Jenna was very personable and knowledgeable! I appreciated them going the extra mile and allowing me to leave my current car on their lot until we can make arrangements to come back to Wichita and pick it up. I live 3 hours away. Great service all around!

Ly
Review №69

A big shout out to Earl and Greg from Acura of Wichita! They worked together to help meet our schedule in looking for a new luxury SUV. They were engaging and listened to OUR needs and what WE wanted. They welcomed us to look and try until we found ‘The One’. Wes, the GM, talked with us each time we visited to make sure everything was going well. My husband and I are very satisfied customers and will definitely start here when it comes to another new car. I am now the proud owner of the SUV of my dreams!

Le
Review №70

I had a great, quick car buying experience at Walser Acura of Wichita. Brandon Gross & Greg Jones did a fantastic job, along with the rest of the crew there. They weren’t pushy at all. Would definitely go back!

Ti
Review №71

Fantastic experience from the moment I walked into the dealership. I had the pleasure of working with both, Jenna Allen and Greg Jones. These two answered every question and made the entire buying process a breeze. I highly recommend this dealership and this team if you are in the market for a new car.

Ja
Review №72

My wife and I were in the market for a new vehicle and after many dealerships and countless test drives we ultimately landed on the RDX. Greg, our sales associate, was incredible. From begining to end Greg was extremely patient, very detailed, and made the buying experience the best we have ever encountered! Thank you for your time and for getting us into a new vehicle.

Ke
Review №73

Want to thank Brian McDonald for helping us find the right car for us. Everyone there was kind and helpful. We love our Acura TLX. Looking forward to getting out on the road.

Br
Review №74

My sales rep, Brandon, and the manager, Scott were great to work with, very communicative and explained everything very well. Made it easy to understand and worked with any issues I had.

Le
Review №75

My wife and I recently visited your store we own a 2006 red RSX we had just bought the vehicle it still had thirty day tag. we were driving through when we started hearing a noise towards the front. We pulled into your service drive and the guy Dustin that helped us was so rude he laughed as we were explaining to him what was happening we found it odd that he was laughing. Dustin said he wasn’t going to help us because it was to late in the day. we pulled in around 2:45pm. We were scared to drive so my wife asked if she could speak to the manager and Dustin said he was the manager . There was no one else around except a lady cleaning a car he then proceeded to tell us that we needed to go to Honda that they could get us in. we asked where? he said there were two location east and west. we asked which one could get us in sooner and he said the west. We had no other choice but to try to get there before they closed. We got on greenwhich and headed towards the highway when our tire fell off the car. I feel that if he would have just listen to our concern instead of laughing and looking at his watch to check the time to see when his day was going to be over this could have been avoided. we weren’t asking for a hand out we would have gladly stayed the night at a hotel to have our car looked at in the morning but instead he told us to go to another dealership seemed like he didn’t want to help us because we looked poor and we were Asian.

Be
Review №76

Car shopping is one thing that i dislike the most. Greg Jones and the staff at Acura of Wichita was super helpful and friendly. Greg helped my husband and I throughout the whole process and made it super easy. We would recommend them to everyone! Love our new RDX!

Ni
Review №77

I looked for this platform with the right mileage and spec for the better part of 3 years, by the grace of god they had the best example possible for a very good price. I appreciate the service Branden rendered to me. I drove multiple cars at different dealers, Branden treated me with respect which didnt so much happen at other places.

Lo
Review №78

Greg Jones was very helpful during and after our visit and test drive!! A very friendly person!!

Do
Review №79

We randomly stopped in to check out the inventory here when beginning the car buying process, and ended up working with Greg Jones while finding a 2019 Equinox redline in our search. Over the course of 5 days and many hours, Greg helped us purchase this vehicle yesterday. From the get go, Greg never pressured us at all, was professional, and always tried to find the right vehicle for us. Greg made this vehicle purchase, which buying a vehicle usually is not, very easy and comfortable when working with him. Greg always found a way to make it work for us even through a couple tricky spots not involving him, and I felt like he was always serving us as opposed to pushing a car off on us to get a sale. He provided us with information timely, took calls in the evening, and put in work for us ahead of appointments. I am not a fan of car buying or car lots, but I was pretty happy with how Greg operated and treated us which made it a short and smooth process. Long story short: Greg was about doing the right thing for us, the customer. I would work with Greg again for sure, Acura is lucky to have someone that is transparent, customer oriented, and easy to work with. We have only had our car for one day, but so far the car and Greg was a good deal for us as a family.

Ro
Review №80

Our Customer Specialist, Greg Jones did an excellent job in meeting our needs and explaining everything during the purchase of our new MDX. All of the staff was friendly and knowledgeable.

De
Review №81

I came from Illinois to Wichita and I appreciate the amount of detail that went to showing me this vehicle... Brandon Gross was amazing!!! he came in on his off day to ensure that I was taken care of ... the easiest sale I’ve been involved...Thanks guys!!!Dean Thompson

Cl
Review №82

Bought a 2021 RDX, had a great experience at the dealership. Brandon Gross lead us through the ins and outs of our new car, would return to use Brandon on any other purchases we might make. Great experience.

Al
Review №83

Greg was very helpful and informative throughout the whole process with Acura of Wichita. He understood what we were wanting in a car. He took his time to make sure we understood the features of the car, and he was very thorough explaining all of our loan options. There was no pressure for us to buy but since the process was so easy and straightforward, I got my new car sooner than I initially planned. I am the happy owner of a new 2021 Acura RDX A-Spec!

Br
Review №84

Worked with Earl Wood to purchase a new Acura TLX A-Spec. It was an excellent no hassle process. Pricing was fair from the start. Trade in value was as expected or better. And the final process was easy and pressure free. Im proud to have a vehicle from Acura of Wichita, and Ill be back to work with Earl and Scott in a few years!

Je
Review №85

Brandon and Greg did a great job helping us both as first time buyers. The process was very smooth and the teamwork is great there!! Thanks for a great experience! I’d highly recommend.

Er
Review №86

Great customer service from Greg Jones! He was with us every step of the way, even while purchasing cross the state. Highly recommend the dealership & working with Greg!

An
Review №87

We were very happy with our experience at Acura of Wichita. We worked with Brandon and would highly recommend - he was very knowledgeable about our vehicle and the rest of the staff were friendly and helpful. We appreciate the time he took to answer questions and assist us in setting up some of the features on our new Acura. Overall, a terrific experience!

He
Review №88

I worked with Greg Jones, and he completely changed the car buying experience for me. Typically car buying can be stressful, and time consuming. He is very personable, patient, and really nice! He was flexible, and made it easy to communicate, despite my demanding work schedule. He made me feel like I was the only person he was working with. I live in the Minneapolis area, but decided to work with Walser of Witchita, because of Greg. I ended up signing my paperwork at Walser Mazda in White Bear Lake, and they were equally as fabulous. Walser dealerships as a whole, are amazing to work with. If you’re looking for an Acura, don’t hesitate to call Greg!

Co
Review №89

Service up until contract signing was impeccable - responsive, coordinated multiple test-drives of different vehicles (on Walser lots), and was fantastic from that regard. Coverage in terms of financing alternatives, and what my true options were was severely lacking... I was attempting to close after banking hours one night (and relied on Walser to return a competitive rate, note I bought another vehicle 2-months prior from here and loan was within a few basis points of comparable banks). Rate quoted was +4.50% points MORE than true alternatives, and I was told this is the best youre going to get anywhere (which was in fact not true). I ended up walking away from the signing, and coming back in the next day to close on the vehicle with alternative financing (at true market rate of 3.00%). My end result was fine as I get the vehicle I was after, however, want others to come prepared if youre going to finance and know your alternatives PRIOR to going in (and not be a rate taker at their discretion).

Co
Review №90

As our Sales Rep, Brandon Gross, was extremely helpful in selecting our first Acura. He was detailed in explaining all the available option from additional coverage through financing. Would absolutely recommend Acura of Wichita and Brandon to anyone in the market for a new car.

De
Review №91

Greg Jones and the staff at Walser Acura were great to work with on the purchase of my new 2022 MDX. The experience was the best I have had in the purchase of a new vehicle. They were knowledgeable and helped answer all of my questions. Now I am driving a fabulous new Acura MDX. Thanks Greg.

AM
Review №92

Earl Woods was great to work with! We never felt pressured, pushed or rushed with making our purchase. He did make us feel very welcomed and like part of the family. We absolutely love our 2015 MDX and will definitely purchase again from Acura of Wichita.

Ka
Review №93

Enjoyed working with Greg to get us all of the little details we wanted in a vehicle. We went in knowing a little bit about what we wanted. Greg took the extra time to show us all of the options in our price range, and we ended up finding a vehicle that fit all of our needs. Greg and Cody worked extra hard to get all of the paperwork worked out so we could take the car home that evening.

Jo
Review №94

Purchased a used vehicle from Acura of Wichita, and the sales rep Brandon Gross did an excellent job. They were transparent the whole way through and I never felt pressured into anything I didnt want.Edit: Ran into a minor issue (not with the car or salesman) and Greg Jones personally came to me after hours to get it resolved. Cannot overstate how awesome the customer service was.

Cy
Review №95

What a great experience purchasing a vehicle. Greg Jones was great to work with. He helped us all the way from initially meeting us through final paper signing. He presented options but he did not pressure us at all to purchase additional coverage on our 2017 Jeep Grand Cherokee. Thanks.Acura of Wichita and Greg will be our first choice when we purchase our next vehicle.

Ju
Review №96

We had a great experience with Brandon Gross and Acura of Wichita. We are actually from Omaha, Nebraska but found the best deal here. We were able to do almost everything through email, text, and a zoom call. The process once we actually got to the dealership was quick and easy. Would highly recommend!

me
Review №97

Great car buying experience! Brandon was a pleasure to deal with. No pressure. quick to respond and very knowledgeable. Would definitely recommend this dealer!

Vi
Review №98

Greg Jones was great. He did an excellent job helping us with everything as was the entire staff. He was very easy to work with and we would come back again to purchase our next car. I 💕 my new Acura.

Au
Review №99

Loving my new 2021 Acura RDX! Brandon Gross and Jenna Allen helped my husband and I with our purchase and they were great to work with. We showed up at the dealership within an hour or so of closing time multiple nights in a row due to our work schedules and they never made us feel rushed. Everyone we talked to at the dealership was friendly and I would not hesitate to take my business here again!

Me
Review №100

I’ve never had such an amazing car buying experience. I reached out to Acura of Wichita via internet and found the most amazing salesman. Brandon Gross knew I was 3 hours away and took his time helping me with my purchase of a 2021 ILX, with the exact trim package I was looking for. I never felt pressured like in previous car buying experiences, and my questions were validated and handled with ease. Totally worth the 3 hour drive from Kansas City to get the exceptional customer service at Acura of Wichita.

Information
48 Photos
100 Comments
4.9 Rating
  • Address:10850 E 13th St N, Wichita, KS 67206, United States
  • Site:https://acuraofwichita.com/#utm_source=Google&utm_medium=GMB&utm_campaign=Website%20Click
  • Phone:+1 316-221-3488
Categories
  • Auto parts store
  • Auto body parts supplier
  • Acura dealer
  • Auto repair shop
  • Car dealer
  • Car service
  • Used car dealer
  • Vehicle inspection
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
Similar organizations