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Expert Auto Center
2501 W 13th St N, Wichita, KS 67203, United States
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Expert Auto Center

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Ch
Review №1

Very nice employees. Patient with my questions. I get oil changes and auto repairs. They have always done a great job. Very professional.

la
Review №2

Im always leery about auto repair joints but these guys are amazing and thats an understatement. These guys do great repair work and always shoot your straight. At least twice theyve just fixed something that was small and said have a great day. No BSing or squeezing you for every dime. Once they even referred me to another auto specialist so it would save me money, which it did, by hundreds. Any other joint would have tried to stick me with a fat bill. Point is, they take care of you. Thats important, especially in this field. I bring all mine and my wifes vehicles as well as my mothers. Theyve got my families business for life.

Bi
Review №3

The most honest and experienced people youll ever meet and like! Ive been going there for 4 years

Fo
Review №4

I have been using expert auto for my trucks and automobiles for over 17 years, they do an honest professional job and I would not ever think of going anywhere else. Thanks Chuck and your crew for being honest and dependable!

Kr
Review №5

Pricing is fair and competitive, but mostly these guys are HONEST and thats hard to find these days. Theyll tell you exactly what you need and nothing more. I stopped taking my car to the dealership because they were always trying to do unnecessary work.

Ch
Review №6

They have very good service.They take pride in there work.

Gl
Review №7

Honest and quick service. I just dropped in, and they had my van finished the same day. I watched their interactions with several customers and was very impressed with their integrity.

Da
Review №8

Probably the best Mechanics in Wichita. The shop on 13th have the best team around. They know stuff happens and will do there best to work with you. They have earned my respect and repeat business.

Va
Review №9

Thank you expert Auto center. You always take care of me and my vehicles my kids vehicles.

Ju
Review №10

Great experience. Staff (Chuck) was friendly andon the ball- called to let us know what the problems were with car and how they could fix it and they did a great job. Pricing was actually below what we had anticipated!

Av
Review №11

They are awesome 😎 They really care about the people theyre helping 🐱

Sh
Review №12

I was pleased with Expert Autos recent oil change for my car. But I had to return my car to this place to have their belt tightening job redone after a manager suggested a possible more serious issue. Im also suspicious of the quality and cost of the front brakes work that was done and the suggestion that my car back brakes also need repairs. My back brakes seem suddenly much worse since the front brakes repair. Im currently seeking a second opinion and inspection of my car brakes system.

Ji
Review №13

Place is solid and lead mechanic is awesome! He doesn’t bs you and is straight to the point. Not from the area but coming from out of town he gave me a good sense of my problem to make a sound decision with out ripping me off and taking advantage. True and honest people!

Au
Review №14

They were friendly and got my car fixed fast

Gr
Review №15

Chuck and his crew a fantastic, did a great job on my car at the quoted estimate in a very timely manner.

Bi
Review №16

Ive been going there for 2 yrs and never had a problem with service and competitive prices. He keeps me updated and feel the expert auto team is trustworthy. Always a great experience..

Al
Review №17

They are truly the best auto shop I have ever taken my vehicles to. I always take my cars to them and they never steer me in the wrong direction. They know everyone by name and super nice and personable. They have fair pricing and always do an impeccable job! W 13th will always have my business!

Ad
Review №18

I have nothing but high praise about this place! Everyone was friendly, helpful, the work was done well and with a very fast turnaround! Thank you guys so much for taking such good care of me.

Ja
Review №19

The guys at expert auto are great. I always know i can trust them and that means alot .

Sh
Review №20

These guys know their stuff and will explain what wrong and why. They do great work and take good care of their customers. Highly recommend this shop.

Fa
Review №21

Chuck and all of the guys in the shop are always very caring when we need something done to our cars. The guys in the bays will work on other cars that dont have an appointment to get them done quicker. We highly recommend going and seeing Chuck and the guy here!

To
Review №22

Great work. Friendly service. Well done.

Ar
Review №23

I had a sudden loss of brakes on my 2004 F250. Chuck was able to look at the truck that afternoon and very quickly diagnosed the problem as rusted brake line that was hidden behind the fuel tank. He and his staff quickly and efficiently removed the fuel tank, replaced the brake line, and replaced the tank at a cost that I thought was very fair considering the large amount of labor involved. I was so pleased I had them go ahead and make several other repairs that it had needed for some time but I had put off. It was a very positive experience and my truck is in great shape and the cost was reasonable.

Je
Review №24

Chuck and the guys are up front and honest. Will look at your vehicle tell you what the problem is and how much it will cost where most place charge you just to look at it they dont. They stand behind their work and are friendly. Only place I go and higley recommend giving them a shot.

Do
Review №25

I went in here today because i had a nail in my daughters car. I did not realize they were closed for the day for the Thanksgiving weekend. The gentlemen told me they were closed but asked what i needed. i told him that i could come back Monday but he told me he would take a look at it. Turned out that the tire could be plugged and he did it in a very quick manner. When i asked him how much he told me not to worry about it. When i told him i wanted to pay something he told me to just do something nice for someone else. What integrity. I will certainly bring my car back here for other work as well.

Be
Review №26

This man is amazingMy daughters car has been worked on twice and he does great work and shows he cares.He gets it done fast and done right.Especially new drives with little experience in cars he explains everythingI will refer him to everyone.

Pa
Review №27

Great place to get your car fixed

Ja
Review №28

These guys are the best! I recommend them to everyone I know. They are fair, friendly, and above all, honest. I wouldn’t dream of going anywhere else.

Sh
Review №29

I wont take my vehicles anywhere else! Chuck and the staff are so helpful. The prices are fair, the staff is knowledgeable. A great place!!

Ma
Review №30

These guys are awesome! I heard my car making a rhythmic thumping sound, so I brought it in to get it looked at. Within minutes of checking in, they diagnosed the problem as a worn out wheel bearing. I had to catch a flight 3 hours away in KC that same day, so they rushed the parts over and had me out the door in under 90 minutes. Chuck is very friendly and super helpful. I’m so appreciative they were able to accommodate me on such short notice. Outstanding customer service. I highly recommend Expert Auto Center!

As
Review №31

Chuck and the team give an excellent customer service experience and always take great care of my vehicle. I greatly appreciate their hard work!

Ga
Review №32

Helped me troubleshoot a difficult issue with my Land Rover. Honest people that show you respect. Highly recommend them.

Em
Review №33

I really cant say enough great things about this business. I actually stumbled upon them after I got a quote from my Lexus dealer and realized the mark up was insane. Chucks team has since gained my personal business and my company business. They are thorough an competitive in their pricing. Thank you for all you have done for me over the years!

Au
Review №34

Amazing help with both mine and my sisters cars. Incredibly friendly and honest!

Ka
Review №35

Had some car trouble driving through Kanas and we finally found this place. Tim went out of his way to give us great service. He was truly looking out for our best interests and treated us amazing. One of the best auto repair experiences Ive had. Highly recommend coming here!

VI
Review №36

I think they are the best in town. They recognize me by name. Call me immediately if they find a problem or have to do something extra while following the guidelines for the make of my car. I highly recommend Expert Auto.

Ka
Review №37

My husband and I own our own business and weve had numerous work trucks for employees to use on the job. We have been using Expert Auto to service these trucks for probably 10 years and they have never let me down. They remember my name and my company name. Just today I had my oil changed and asked them to rotate my tires. I saw a sign in there that said the charge for a tire rotation was $15 however they gave it to me for free because of all the business we give them. Thats just kind of place this is. I dont think youll find a more trustworthy mechanic than the shop.

Ca
Review №38

Great service and fast!!! Reasonable price. I would go to them again

Ve
Review №39

Fast and friendly! I will keep coming back!

Ch
Review №40

Great customer service from Twyla and Nick was awesome! Better prices than anyone else! Highly recommended!

Jo
Review №41

Honest,helpful,the manager understand my needs and fix my car within my budget.I am back on the road safely.Thank you so much Tim.

Me
Review №42

Friendly, honest and capable service. They are helping me get the most out of my old Honda.

Ow
Review №43

Their pricing is nonsense, and they couldnt install a belt properly. Avoid them. I liked their work the first time I went there.

Jo
Review №44

My car broke down on the Freeway they were able to fix my car right away.

Ma
Review №45

Amazing service amazing owner. Highly suggest going there! HONEST

Pa
Review №46

Simply the best in town. Honest and affordable

De
Review №47

Dont know them

Li
Review №48

I try to make this short .........I took my crv to get an 4 wheel alignment $75.99They got the car in and start the two front wheel done, Than call me they can’t do the rear because of how Honda design, in order to get the rear align have to replace the rear camber part and labor $285.I said “YOU should confirm the customers before starting the job” part, labor. They fails and charge $75.99 plus taxes for the front align only and told me that YOU DONT HAVE TO COME BACK. I said this is not a service business satisfying this is a ripoff and yes I’m not coming back.

Br
Review №49

Boooo

Re
Review №50

I wont take my car anywhere else. I totally trust these guys and having been using them since this 1st location was opened.

do
Review №51

They where very fast on fixing our sons truck .the prices where very affordable and the people where friendly and knowledgeable

Rh
Review №52

They are great. Very honest.

Ke
Review №53

I just went there for the first time and I absolutely love them! I went in without an appointment and only had to 2-5 mins for them to look at my car. wasnt even there for 10 mins when they told me exactly what was wrong with my car. In total I was there for half an hour. In addition to that their customer service was amazing. Someone updated me every five mins on what they were doing to my car. They were all friendly and extremely helpful.*UPDATE*My boyfriend and I only take our cars here now. They have helped us out in so many ways. This is a business who truly care about customer service.

Ch
Review №54

They were great and very nice to work with they got me in quick and even went over and Beyond to help solve my problem

La
Review №55

Efficient and reasonably priced! Knowledgeable and friendly, too!

Da
Review №56

Tim has such a great personality along with expert knowledge on troubleshooting fast for quick repair. Thanks Tim!!

Je
Review №57

Awesome place friendly service

Wi
Review №58

I always have them fix my cars

Ba
Review №59

Always get great service

Am
Review №60

Great service, pricing, and overall experience.

Ri
Review №61

Had some brake pads and rotors replaced on the front of the car and they said that my wheel cylinders on the rear where leaking so supposedly changed them.Work was completed pretty fast but was charged way to much for a break job $663.00+,if I did not live in a apartment I whould have done break job my self for a lot cheaper.👎😡

ti
Review №62

Great service, accurate estimates and quality work.

Ki
Review №63

Thanks for the helpful information!!

Yv
Review №64

Polite, fast and efficient

V
Review №65

Told them that when they are servicing the car for oil change they should check the levels on everything including transmission. I was labeled a complainer because the transmission they had replaced almost burned up again. So much for trying to help them improve their service. Very defensive reaction from them.

Ch
Review №66

Good, honest people

Lo
Review №67

Great service!

Ky
Review №68

Had brake work done less than 6mos and there was problems with the supposedly new brakes and other parts also bought a card for some free oil changes when calling about getting in for a oil change they are rude on the phone and make it sound like it is such an inconvenience to them to have to do the work

Information
6 Photos
68 Comments
4.6 Rating
  • Address:2501 W 13th St N, Wichita, KS 67203, United States
  • Site:http://expertautocenter.com/
  • Phone:+1 316-945-4500
Categories
  • Auto glass shop
  • Auto electrical service
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Diesel engine repair service
  • Driveshaft shop
  • Oil change service
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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