Avoid at all costs. This is a den of liars. They had my Yamaha atv over a month. It was not running when I took it in. I checked with them weekly, and was told they tested the cdi and stator, repaired damaged wires, treated the cylinder since it had not been turned over for a while, removed the tank and carb to clean the fuel system, etc. After over a month, I found they had pushed it aside and NEVER TOUCHED it. Then they said it was too much for them to work on. That was understandable. A kids tricycle eould be to much for them. These guys should not be in business.

They went above and beyond on searching for the rite parts that was needed for my bike and the fastest way that I could possibly get the parts sent directly to my door. Very professional and laid back atmosphere.

Mike and Dylan were great to deal with. Low pressure sales, and made the process very easy. Would highly recommend to do business. Will 100% be back again!!

Great shop to get all the parts you need for about any bike! Jacob is a great team member to work with there!!!! I cant say enough about him. He will help you find the parts you need quickly and if he cant he will even direct you to where you can get them that day if you need them in a pinch. Hes great with ordering things and always stays on top of his game. He always makes sure to follow up with you on your orders and takes the time out of his day to notify you when your parts are ready to pick up. Its tough to find those qualities these days and Jacob hits it right on the head. Definitely a great guy to work with and a good store all around. They have a nice selection of both new and used bikes and ATVs. Will definitely be considering this store when I start looking for another ride!!

Very knowledgeable service department quick to get parts in great selection of new and used bikes atvs utvs got nice selection of helmets on display

Awesome staff, very friendly and helpful. Will be back when Im able to grab a bike.

They tried to help me and waa going to check with a guy that was not there and then call me. I did not hear from them after. But whileni was there theu were super helpful

Nice place, nice staff, and nice bikes. What else can you ask for. Recommend doing business with these guys. Picked up a sick Thruxton for a good price. Super stoked with my purchase

They no longer service Triumph motorcycles. They dont have the software to check/clear fault codes. Was referred to take the bike to OKC or KC. They also said they can no longer order parts for Triumph. So support for Triumph seems to be non-existent any more despite they still have new old stock (NOS) for sale. Experience before they stop selling Triumphs was good as far as ordering parts.

Easy to deal with. I came in ready to play hardball with negotiating a price but they beat me to the punch and gave me a better deal than I ever expected. Well worth the 2.5 hour drive. They have earned my business.

Was window shopping a while back. Great staff and very helpful and knowledgeable about most of everything I asked about. even though I didnt buy anything, they didnt treat me any different than a paying customer. definitely will go back.

I worked directly with sales manager Eric and the entire transaction was handled online and over the phone. This was an out-of-state purchase and from start to finish, Eric made the process appear effortless. I believe he went above and beyond helping coordinate the bike’s delivery and above all, was patient with a buyer who many probably would have written off as not serious. The deal he put together sealed the deal and signaled to me he was serious about doing business. I would recommend anyone reading this review pondering a purchase or maintenance give Eric and the team a chance to win their business.

I did have a problem with Bikes Edge but after visiting with Lowell (the owner) he stepped up and made it right. A delight to deal with.

Great service Eric was absolutely awesome!!! I couldnt be happier with my purchase!!

A good worker from service took care of me and helped me get what I needed correctly and got the job done. Thank you guys so much!! 😁

Love the environment. Eric and Henry made it fun and exciting to be there. Hope to see them again soon. 👌✌️ Love the drz 400.

Great service. Alittle pricey but. Its worth it

I love this store.

Great place for parts for your motorcycle or to get gear. If they dont have it they will order it for you. I love the service dept. Food stand up guys working there very knowledgeable

Kyle and Nathan in service have been awesome to work with. Very helpful people.👍🏼👍🏼

My wife and I bought our new bike here and we really enjoyed the whole experience. When you walk in you know right away the store is ran by people who are not only knowledgeable about their bikes, but also enjoy riding them. Since our purchase I have had new pipes and other upgrades done to the bike and the mechanics and service personnel are top notch. They are helpful and very knowledgeable. I highly recommend considering Bikers Edge for new bikes and equipment and also servicing your current ride.

The service center is on point! I had an accident in my RZR and didn’t really know what to do. Keil in service dealt with all the insurance for me and was extremely helpful. They can fix anything

Good shop with friendly staff

Nice salesman I texted with. Just didnt happen to have the vehicle I was looking for.

Beautiful bikes, friendly and knowledgeable staff.

Got tires here recently. They have a good selection of parts. The young lady at the parts counter was very friendly and knowledgeable. Highly recommended.

Dropped my bike off for a brake line fluid change. Came home with a wrench hanging off the brake line. FOD

Im sitting in the big z Force right now listening to the tunes and taking the good Lord, glad I met that Eric guy you got as a salesman cuz now Im happy camper. No kidding feels like Im a kid Christmas morning.jpvice

Very easy group of people to work with. Zero pressure to buy. And a good bunch of guys. I would buy from them again

If you own any kind of motorcycle, or recreational vehicle perhaps, this is where you want to take it! Hands down good people, and friendly! Kyle and his crew in service know their stuff and are always willing to lend a hand and help. Wouldnt take my bike anywhere else!

An update to this review: Six months later I happened to be sitting on my motorcycle, and not even one I bought from Bikers Edge, at Sonic Drive-In and left my ignition on thus killing my battery. Not having any way to jumpstart the thing I called Eric, the sales manager at Bikers Edge, to ask if he had any ideas. In no time flat, Glenn, the manager, was out there to personally jump start my bike so I could get back on the road. That is amazing top-notch service! I highly recommend Bikers Edge. The guys there are amazing. The parts department is extremely helpful, and Kyle and his crew in the service department are absolutely top-notch. Thank you guys for your amazing support!Top notch and highly dedicated team! They go above and beyond to make things work for you. You wont find that type of personal service at many other places. Want a good deal from a team with high integrity? You will not go wrong at Bikers Edge!

Great prices on parts, and Noel was a huge help!

The parts manager lady is amazing, always helpful and remembers who I am when I go in.

Bought a CF Moto four wheeler. Knowledgeable staff.

Got what we needed, decent customer svc. Wish the prices were on all the bikes etc..

The worst repair shop ever. Took 11 weeks to make simple repair and while doing the work damaged my throttle cable. I dont think they even care since there is high demand for repairs. I will never go back even though its the only Suzuki shop. I would suggest nobody else go there either. I will drive to OKC for any work on my bike.

I went here to get a part for my GSXR 600. They are the only Suzuki dealership in Wichita. Unfortunately they did not have the part I was looking for. They could order it but I wanted to ride today. That being said, employee that was helping me was knowledgeable and friendly. The variety of motorcycles is nice. The were no GSXR 1000 available.

I take my bike in for repairs and it took 6 months to get it back could not believe it the worst service department in the whole state of Kansas just terrible I would not recommend this place to anyone totally disappointed

Lovely place and the bikes are extremely affordable.

Awesome service! From the moment I looked at a bike online, to the moment I signed the papers, Eric was there every step of the way, helping me purchase my first brand new motorcycle. When things took a turn, Eric helped steer the situation back on course. When one bike was considered with doubts, Eric had suggestions that fit my tastes. He listened, he understood, and he even went out of his way to personally deliver my bike to my house because I only have my permit and I was worried about damage, getting it loaded into a truck. Eric helped me make my dreams come true and he did it all without breaking my wallet. Even the parts guy was tremendously informative and helpful. I did go to Jay Hatfields and the experiences were polar opposites. At Jays the staff made me feel like I was wasting their time while at Bikers Edge, they had nothing but patients and understanding. Definitely recommend this place for anyone looking for a ride. Especially if youre a beginner. Thanks again for the awesome Suzuki GXS S750!

Great place, very helpful.

Excellent staff the people there are awesome

Alex was extremely helpful and continues to be so. They had exactly what I wanted and were knowledgeable about the product. I am pleased to inform you that I am the proud new owner of a 2019 Royal Enfield Continental GT in black magic. I just wish I could use their service department but I live too far away.

I wiah i could give thia place no stars there custom service is worse then the unemployment office little to no inter action if you have problem or a refund good luck its ran by pirates you would think that in today economy a place that realizes on face to face customer interactions would put a little more value in us but now thanks to the internet they got a new customer i will never do business here again and hope this place stays afloat treating people like this

Really nice salesmen. Gotta appreciate that hustle! Hadnt looked at Triumph bikes before. They are really pretty and nice looking! They had some cool retail stuff too, several shirts I would buy for a Saturday afternoon!

Good selection, metric bikes too.

Took 3 months to diagnose my atv and we asked them if they could rebuild the head they said yes and now saying it car 2.400 to replace the head. I didnt get to ride my quad all summer and my friends got to ride but not me. In all never tacking anything back there again

Excellent service and very good care for each and every customer, the show room looks very good, test drives available is major plus for the dealership. Overall super satisfied with the service. I can rate 10/10

Kewl environment full of triumphs and victory cycles. Prices were good on tires and reasonable for the install. The service counter guy was personable and knowledgeable.

Did a great job servicing my Polaris Ranger. Seemed like nice honest people to deal with.

Prices are good and staff is helpful.

I am traveling cross country and had issues with my bike. Spoke to Kyle from 180 miles away as I was frantic to figure out my fuel issue. He was very helpful and knows his bikes. I limped in right at closing time and two of the mechanics stayed late to try and figure things out even thought it wasnt a Honda dealer. These folks were super accommodating from the young man at the front desk to ended up both troubleshooting this problem. We couldnt find the issue but felt better when I left than when I came in. Thank you to both, hard to find folks like these.

Super nice staff here. Products are always the best quality. Prices are pretty good compared to other dealerships. Love doing business with them.

They are very knowledgeable about what they have in stock!

Got just an oil change and new plugs. I was in and out in under an hour. Nice clean waiting room. Will go there again.

I got both tires changed in less than an hour and a half, and for a pretty good price! Service was great as well!

Typical auto sales. They have a price on a bike but when you see the paperwork theres nearly 2 grand worth of up charges for upgrades they claim they did to a previously owned bike. Referring to road star they have issues selling. They do a bit of pressuring. But not as bad as a care sales man. When you tell them youre just information gathering and will not buy that day their attitude changes quickly making it obvious that youre wasting your time.

Great folks to work with on our purchase thank you all at Bikers Edge.

Good service and they made sure we were happy. Hard to beat being happy owning a Triumph but they worked hard to.

Parts department wasnt very knowledgeable about bike. Sold me brake set for my motorcycle it wasnt a complete set when I asked for refund they got a attitude and only gave me store credit for parts that was unopened and purchased day before

Bikers edge is a great business my boyfriend did a stunt show for Bikers edge from the first meeting we had with the staff at Bikers edge all the way to the event was an all around awesome experience. The staff were all very welcoming and friendly. I would highly recommend Bikers edge to everyone!

I would give a lower rating if I could I put in a request for a trade in appraisal leaving my cell my email, and any other needed information. It has been over a month and have not even heard so much as a screw you. I was looking to trade in a classic motorcycle for something bigger.I wouldnt so much as waste my time now after waiting this long.

Great service dept- I inherited an older Triumph from my uncle which hadnt ran in yrs. They had quick turn-around time, real good people & very knowledgeable. I got it home only to have another minor elec. issue on the bike. Called back & the tech helped me troubleshoot it over the phone, walked me through the repair steps & got me wheeling again quickly. Ill def. keep doing business w/ them.

Great place to do business. I am a professional Streetbike freestyle rider and recently did i show for them. I can not say enough how friendly they are and its locally owned business where you can actually meet the owner and family. How can you go wrong, great family with a great staff. And I had a issue with my motorcycle while I was there and there service shop got me fixed up in no time. They have all the state of the art tools and the know how to go with it. Like I said cant say enough about this place one of my favorite places Ive done a show at!!!!!

Not a fan. They took over a week to even start an estimate on some damages to my bike. Then they let the insurance company tow my bike away to a lot, even though they had no right to do so. I dropped the bike off there and I expected to pick it upthere as well. I, at no time gave permission for anyone else to take the bike off the property and ownership was never transferred to anyone else. I eventually got the bike back after a lot of hassle.The previous time I had visited was because they had installed a power commander in a bad place for the original owner of the bike. When I bought the bike and rode it for several hours on a hot day, the Power Commander which is mounted directly behind the engine and exposed to the engine heat, got hot and the plastic warped and the case opened up. I found this out when I later rode in the rain and water got inside and fried the circuitry. They refused to fix it or replace it and told me that it was the previous service department that installed it and none of those guys are here anymore. They refuse to stand behind their work. I will never use them ever again for anything.

Good place for the adventurous side that needs to be delt with

Sales people are not high powered, they listen and easy to talk to

All Tho I didnt purchase, the lady at the front desk was honest and helpful!

Just purchased a new Polaris Ranger Crew and Brian and the rest of the staff were awesome!! It had a problem after delivery and they picked it up and fixed the issue within a day and brought it back. I could have gotten it a little cheaper elsewhere but decided to stay with them. Gald I did!! I will gladly refer anyone I know interested in anything they sell. An overall excellent experience!!!

I bought my victory motorcycle from them and Believe you should support your local businesses but Buying parts from them is something I wouldnt recommend I can buy parts online and have them shipped to my house cheaper then what they charge just for the parts I made a big mistake buying from them they never have anything in stock so they have to order it and they charge you for shipping I was thinking about replacing my victory with a triumph but not now

Awesome very knowledgeable answer my questions and l had lots of coffee. I will be back.

Friendly people, great service

Personable and knowledgeable staff. Great selection at extremely reasonable prices!

Terrible..... Complete lack of respect......If i could give zero stars I would. I bought a Polaris Slingshot and it needed some recall work done. So I called Bikers Edge and they said no problem they could knock it out fairly quickly. I drop it off at the Dealership and go back the next day to pick it up when I arrive they say they got every thing done but something with the brakes. Which would have been fine had they called me and told me. Then they said it would be ready the next day, so i go to pick it up the next day and they say we got everything done but the problem with the swingarm. WHAT?!?! Still no call to tell me that it wasnt ready, so this is two days in a row i have arranged a ride to take me up there to pick this up and two days it has not been ready without a call. I didnt get mad or anything at this point, I just asked if they could call if it wasnt going to be ready, i just figure hey maybe they got busy. They did tell me i could take it for the weekend and bring it back Monday and they would get it done. So i bring it back Monday drop it off and and go to pick it up Tuesday and BOOM its not ready they went to put the swingarm on it was the wrong one, It said orange on the box but was actually red. STILL NO CALL FROM THEM TELLING ME THIS HAPPENED! So for a 3rd time i go to pick up and find out its not ready until i get here. And 3 different excuses. This is ridiculous, I own a small business and if i provided this level of Customer Service i wouldnt be open long. So i call Polaris directly and file a formal complaint within an hour of that complaint i get a call from Bikers Edge telling me to come get my unit, and they arent going to be doing any work on it. WHO DOES THIS! The absolute worst customer service, just plain service i have ever received any where in my life. Stay away from this place. Wellington has a dealership and i will be going there from now on. I suggest you do too.

“Ive been in multiple times for polaris parts. Your staff does an outstanding job of providing service and support. Ill continue to use you guys. Keep up the good work...”

Needed brake pads for my Harley they had them in stock. Fixed me up quick thanks Nate Shepherd you guys all Rock!

Very good 👍 sales very helpful well informed Triumph and Royal Infield really neat bike brought back my youth what MC suppose look like need to go in and check them out😎

Went to check out some Cycles very friendly and knowledgeable staff Great experience!

Bought a scooter here after being jerked around by the Vespa dealer. Great bike, great service. A 30 day 15% discount on any accessories just seals the deal.

It was fun on motorcycle demo days to try it try out new bikes.

Not a problem they helped me with what I needed, they were nice friendly and had me on my way in know time.

Triumph motorcycles are so keen.

Kyle did a Dyno run on my GSXR 1000 today, very professional, I even felt like we bonded some, will definitely be back in the future if I need work done!!

Sales manager Bradley let me test drive a slingshot and it was an absolutely amazing experience. I would not hesitate to recommend Bikers Edge to a friend!

I recently purchased a 08 Victory Hammer S from the team @ Bikers Edge. The entire process from initial test drive, negotiating, processing of paperwork, to picking up the bike exceeded my expectations. The salesman, Jerald “The Parrot”, during the purchase of my motorcycle especially went above beyond what I expected during the experience. I simply can’t say enough good things about the motorcycle or the entire Biker’s Edge team Brian, Jerald, Bobby, Brian, Amber, etc... Again thanks so much Bikers Edge. You have certainly earned another long term loyal customer!

Bought a new Victory Magnum and the sales department was great. They went out of their way to get the bike I wanted way ahead of the expected delivery date and the sales process was quick and easy.

Bikers Edge is an awesome place. Got a great deal on a new Victory Cross Roads. Love our Bike, rides excellent. Birdman really knows a lot about bikes and makes you feel comfortable. I highly recommend him and this Dealership.

Came to get part put on my Harley. They did a great job.

Way over priced I look young but have the money and they told me you cant test drive bikes really? Gonna spend almost twenty grand and dont even know if I like bike went elsewhere paid cash on the bike I decided was best for me been in two wheels longer than four

Great staff. Needs to expanding.

Very nice and helpful staff clean show room good part service

Best place in wichita to get a victory motorcycle serviced, and always friendly staff.

GREAT SERVICE !! Called ahead and got pre-qualified . Went in and drove the Ranger Crew ( loved it) .. Got a great deal and they even delivered it to my place by Clearwater on Saturday.They all worked together as a team ...Highly recommended !!

I took my 05 Vegas in, it was running extremely rough at idle and would die . They diagnosed it as a cracked boot, but said it was still running rough and the idle would jump up to 2 or 3k and were having a hard time getting it figured out, that the PCIII was interfering . After a week I picked the bike up having a trip planned . I got home and found a reflector was missing off the front fork . I had to call twice and they had finally found the reflector under the lift, then informed me they had the tank bolt covers also. As I was checking the bike over later that day I found the cap for the diagnostic plug was also missing. Changed my plan and took it to The Vic Shop in De Soto, Iowa . He didnt have it on the dyno for one minute and said the ECM had lost its map . You would think if they had it plugged into their computer they could have seen the ECM had lost its map.

Friendly and great service. They matched part prices on the prices that I found.

Friendly, knowledgeable staff and competitive pricing! You!!! Go here!!! You spend bukoo money today!!!

Not very good service

I took my 2011 Thunderbird in on Saturday, August 13th to have my drive belt aligned. I had changed the rear tire out myself & when installed the belt would chirp when wet. I paid Bikers Edge to align the belt, letting them know I had changed the tire last. After picking up the bike and getting 1 hour south of town, it began to chirp constantly, wet or dry, all of the way to Arkansas & back. I returned today (Tuesday, August 16th) for an appointment to have it double checked. The technician took it in for 15 minutes rode it around the block briefly & said it was done. I did not get a block away before it began chirping again. I went back & they told me they had adjusted it to spec. I requested a refund & they refused, even though they had made the issue that I had paid to have resolved even worse. I would not let them continue to work on my motorcycle as they had shown a low level of competence. Finally, I was told by the parts manager they simply used blocks of wood to lift the bike with the exhaust.

If you like being ripped off and terrible service, theyre your shop.

GOOD SERVICE. AN POLITE.