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Barnett Chrysler Jeep
3430 Hwy 61 N, White Bear Lake, MN 55110, United States
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Barnett Chrysler Jeep
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Jo
Review №1

Awesome experience. Guys were very friendly and made my lease return very enjoyable.The bonus was no money out of pocket.Thanks Joe

Er
Review №2

I Purchased a new 2021 Jeep Grand Cherokee L. I Was able to work remotely from home and work while making this deal. Great staff to work with. Smooth transactions great experience.

Ch
Review №3

Thank you Emmanuel for the Best experience buying our new Jeep Grand Cherokee!!! Your service and knowledge was fantastic and we would definitely recommend you and Barnett to all of our friends and family!! Thank you so much for such a great experience!!!

DA
Review №4

Family owned business, best price and I shopped all over. No nonsense, just good people. It was a very good experience. It was my wife primarily shopping and the salespeople were never demeaning towards her nor did they treat her like she was ignorant. Shout out to Dave, hes great 👍

Ja
Review №5

I had a great experience buying my new car at Barnett Chrysler Jeep. Everyone involved did a terrific job, from getting the financing to showing me how to utilize the features of the vehicle. It was also nice that I received a follow up call. I actually did have a few questions the next couple of days, so the call was appreciated. It was also the fastest car buying process Ive ever dealt with, which is saying something.

Ty
Review №6

Wonderful people to do business with and exceptional customer service. If youve been in an accident or fender bender you wont find a better auto body shop. They have the best auto body technicians and painters. You will not be disappointed!

Ly
Review №7

A+ service! Ben freier is an excellent sales consultant. I would recommend him and Barnett Jeep to anyone!

Ki
Review №8

Fantastic Customer service both from Mr Barrett and Sales lady, Joleen! Went up and above to make me feel comfortable and confident that they were going get into a car lease before I left that day! It was friendly and professional from the moment I walked into the dealership! Thank you so much, one very happy customer!

Be
Review №9

I set an appointment online with Jermary Olson, who followed up with great communication in confirming my appointment. I went in with my husband and met with Kyle Pantoja. He was amazing, very friendly and courteous. The whole process from start to finish was very smooth and did not take long at all. Kyle finished off with a great test drive and shared a few great benefits and features about the car. We are now new Jeep owners, thank you so much for everything we definitely recommended a few friends and family.

Da
Review №10

Jolene Elliott and Marcy? (in financing)Were so wonderful to work with. This my second car buying experience with Barnett Jeep that has been fantastic. I have also worked with terrific people like Steve, in the body shop. The staff in the maintenance bay are always kind and courteous. I would recommend Barnett to everyone.

C
Review №11

I have never used this dealership previously. I shopped like mad all over twin cities, Wisconsin and south Dakota. Not only was the pricing at Burnett better, they blew everyone else away on my trade. Salesman was great, thanks Dave! All he did was help me find a vehicle, no additional, inane chatter. He was also not condescending, which frequently happens to me as a woman shopping for vehicles. I will go back to this dealership and highly recommend them

ut
Review №12

I just had the best experience purchasing a car from Barnett. They were prompt, knowledgeable, friendly and court. Everything was done and dusted within an hour. Thank you so much Trevor and Dan. It was nice working with you both.😊

Ta
Review №13

Friendly staff, helped me test drive a handful of gladiators before I found the one I settled on. Didn’t push too hard when I wanted to use my credit union to finance. Trade in appraisal was flawless.Only con was they set up an appointment for me to test drive a particular jeep and confirmed multiple times that I was going to make the appointment, then they sold it an hour before the appointment.Overall would recommend to anyone looking for a jeep.

Mi
Review №14

I came in asking for over $500 worth of fluid changes. Instead of taking my money and running, the service advisor explained to me that my car was perfectly fine. The intervals I thought were for repalce were merely inspect. I left spending a mere $20 on touch up paint. I will be back when services are actually due.

Ge
Review №15

My lease was maturing and I intended to by the vehicle. They reached out to me and made the arrangements for the purchase.Very good customer experience

An
Review №16

They salesman worked hard, they carried a list so if there were other vehicles you wanted to test drive or similar they could find one at a glance. Old school real style, none of this modern lack of communication electronic phase stuff. I didnt care for the way the property was spread out. They did have the vehicle I went to see ready for me to see. Big plus there

Wi
Review №17

Very professional and attentive to details. The highest attention to customer service I have ever experienced at a car dealership, no kidding. Employees seem well trained and enthusiastic about helping you.

L
Review №18

This was the best experience I ever had purchasing a vehicle. The salesman made it so easy, I told him what I wanted and he got it done. Chris was a great finance guy and made the process so simple. I have been bringing my Jeeps to the service department for years, but now I think I found my home dealership too. Thanks guys. 😊

Ly
Review №19

I had a very positive experience at Barnett Chrysler Jeep this past Monday, as usual. I just leased my third vehicle from them and couldnt be more pleased. The staff is friendly and helpful, and I never feel pressured to make a decision. They kindly listen to and address my needs and concerns. Dan Graham was thoughtful and knowledgeable, and I drove away with a new vehicle that I really appreciate. Finally, I also value the follow-up contact that I received. It makes me feel valued as a customer. Thank you Dan and Barnett!

Sr
Review №20

10/10. They fixed up my Challenger. Looks almost brand new. A+ service and respectfully people. Megan did a great job painting the car to its true color. Thanks Steve and everyone that helped!

Se
Review №21

The second star is for the parts person who was nice. Otherwise I was not greeted at all when I entered or when I left. Employees on the floor were standing around on their phones. Even looked up at me only to look back down. Too bad because my grand Cherokee overland is the best and would consider getting a newer one. But not from this location. Again. Parts dept has always been and continues to be helpful.

tr
Review №22

Dave and Leon were the best to work with! They gave me straight forward answers to all my questions without any pressure to buy or purchase something out of my price range. They were patient while I looked over different cars and help me find the best car for the needs of my family and myself. I would highly recommend those two for purchasing and financing your new car. You won’t come across a better pair. Thank you again to the both of you! I love my new Outlander!

Kr
Review №23

I had the best experience working with Dave Marcotte and Rick Sorenson to purchase my Jeep Grand Cherokee from Barnett Chrysler Jeep! I would highly recommend this dealership. I received excellent customer service from everyone at the dealership, including a personal thank you for buying from them from their on-site manager. Both Dave and Rick checked in on me every step of the buying process to make sure I was helped. And they made it an extra special experience for me. Thank you, Barnett, for my stunning new ride! Im thrilled!

Pa
Review №24

I bought a Jeep Wrangler Sport from Nick Diaz at White Bear Chrysler/Jeep.He was way to work with. The process was seamless. Rick was a great finance person. Very thorough. I would purchase from them again.

Ju
Review №25

Ben has been a big help in helping me purchase my car. Excellent service. Appreciate the help.

Na
Review №26

If I could give this dealership zero stars, I would. I called to schedule an appointment to view a Jeep Grand Cherokee. Drove and hour and a half round trip to the dealership only to walk in and be told they sold the vehicle and didn’t care enough to call and let me know. Older woman, Jolene, was rude and tried to justify her actions to another person in front of me. My wife called and spoke to Brian Barnett and he told her that Jolene wasn’t rude (even though he wasn’t there) and basically called me a liar for literally no reason. Barely an apology and not even an attempt to acknowledge the breakdown in communication internally. In today’s day and age, it doesn’t take anything to format software that could prevent situations like this from arising. Will not do business with this dealership in the future and definitely will not recommend to others.

Am
Review №27

I have purchase my last 3 vehicles from Barnett, I have worked with both Dan and James who were both amazing and so is the rest of the staff. They helped us find the perfect vehicle each time without feeling pressured and feeling like they cared about getting us into to the vehicle that is best for us! This time the owner even took his time to come and say “hi”. We will be customers for life!!

Li
Review №28

Service center doesnt know what service means. I sat in the waiting area for almost three hours and then had to ask what the status was. When I made the appointment, I was told it would take an hour for the diagnostics. Three hours later, the diagnostics were done but no work was started. Was told at least 2.5 hours before the work would be done.I was NOT told no one would look at my vehicle until 9. Why would I chose to sit in your waiting room for that long? When I called to schedule the appointment, I was very clear what needed to be done. I was told later that the tech that does this type of work doesnt start until 9. Why would you schedule an appointment when you know the person doing the work wont be there?

St
Review №29

Nobody enjoys the car buying experience but I appreciated Dan at Barnett and his no pressure approach to helping me find the truck that was the best fit. Transparent and no hidden agenda. Just an easy purchase.

Sh
Review №30

Friendly and knowledgeable staff. A decent amount of inventory and the lowest price we could find. They offer the million mile warranty with appropriate documentation and we couldnt find another dealer that offered this. Justin Henigin in sales helped us specifically and I would highly recommend him. His no pressure sales approach was refreshing and he was down to earth and knowledgeable. He answered all of our questions and waited patiently while we made our decision. I would definitely recommend this dealer and their staff. Good experience.

Jo
Review №31

Disappointed, looking at a vehicle and was going to purchase the vehicle. Sales representative stated that the car went through there multiple point inspection and I should not worry about the vehicle running order. I opted to send the vehicle to a off site inspection, inspection found a leaking timing chain gasket. Cost is about $1300. Came back to the dealer to ask if they could fix it or maybe cut some of the price off?…. They said no, and the price is firm. Feel bad for the next person going to buy that vehicle. Before you buy inspect the car, was worth the $70 bucks!!

Ni
Review №32

The staff was amazing all around. Justin did a wonderful job helping my fiancée and I with our purchase!

Le
Review №33

Excellent experience in purchasing a new Jeep with Emmanuel as our sales representative. No pressure, straight forward and honest.

Ha
Review №34

I bought my 2017 Jeep Wrangler Unlimited from Barnett in October, just 4 months ago. Already it has left me stranded, not running properly and flashing the Throttle Control Systems light. I brought it in today to have an oil change and inquire about this issue. They want to charge a diagnostic fee of $170 to look into this. I declined on this for now. Then they came back and said I had a cracked radiator and would need to pay $1338 for a new radiator. Again, I have only had the vehicle for 4 months and it already has expensive issues and they are unwilling to be of any help. The warranty covered none of these issues. Why was I sold a vehicle with so many issues? These should be thoroughly inspected for problems beforehand and this should be covered under some type of warranty with Jeep or the dealership considering its only a 2017 with 50k miles. Im very disappointed and regret using this dealership to purchase a vehicle and I am stuck with a service package for oil changes for 10 oil changes and this was only my first that I received all this news. I would like someone to get back to me regarding this issue as I didnt want to put it all on the tech.Edit to reply:Thanks for the response. Yes I declined an extended warranty. I guess I figured on a 2017 vehicle it should have many more miles before Id have to worry about replacing parts already. I did get the service package with oil changes, dent repairs, tire warranty and theft protection which to me seemed like a more useful addition to my monthly payments as I didnt expect Id have parts going bad after just a few months of ownership on a newer vehicle.. The service manager was very kind and agreed 50k miles is too soon to be replacing radiators in a vehicle. He gave me a number to discuss it directly with Jeep and said they may be able to help. Ive owned a Jeep before and it was a 1996 with original radiator until about 2013. Parts should not be breaking down already on a 2017 Jeep. I will take this up with Jeep directly but as a dealership I had hoped you would stand behind your vehicles a little better and protect your customers. The car I had traded in was a year older and never needed more than the regular maintenance in the 4 years I owned it. This experience is highly disheartening.

An
Review №35

Initial test drive was nice. Went downhill after that. Dealer was willing to give out very limited info regarding inspections that used cars go through which ultimately prevented me from buying the car. I was told it would likely have issues if I went and had it mechanically inspected by a private party (which would be at my own cost). Not necessarily reassuring that the dealer had no confidence in their own vehicle.

Ke
Review №36

I went here for a used car after going to a place that didn’t care that the cars on their lot had repairs needed into the thousands. They were extremely nice and accomidating, took the car to an unaffiliated repair shop and they found nothing but a little rust on a brake caliper and one or two tiny dings. They were even surprised they didn’t find anything wrong with it! They take very good care of the used cars that they sell. All of their staff are very personable and helpful.

De
Review №37

We had a great experience at Barnett. We were on a time crunch and all of the staff we worked with did everything possible to meet our time line. They were so nice and understanding.

Jo
Review №38

Had a fantastic experience. We went to check out a vehicle, didnt think we were going to be making a purchase that day, but found a really great deal. Indeed, they were open, honest, and had very competitive deals. Furthermore, the customer service and experience was top notch. Their employee, James, was knowledgeable and engaging. He helped us out with a test drive and comparing a couple of vehicles. They really made us feel welcome. We had our 2 young kids along. James and the other employees did a great job accommodating us and ensuring our whole family had a great experience---even while they were a little short staffed! We never felt pressured or like we were inconveniencing them. James even tossed in a Hotwheels car for my 6 year old son as we were heading home with our purchase. I highly recommend this Barnett dealership!

Cr
Review №39

Very positive experience! Dave sold the Jeep without putting down the other vehicles we were looking at. I would highly recommend Barnett to anyone looking for a Jeep.

Wa
Review №40

Extremely filthy environment-very dirty, dark and disgusting. The sales people are con artists and have more devious schemes than the law allows. Stay Away!!!

SK
Review №41

I had a great experience at Barnett Chrysler. I filled out all my pre-approval stuff online and then went in to test drive my vehicle. I came back the next day with my down-payment and had everything ready to sign. Amazing customer service and staff. They got me the van I wanted, in my price point and with more features than I could have asked for. All around, it was the best car buying experience I’ve had in 20 years!

me
Review №42

Honestly I have been car shopping a few times in my life and I have always hated it. Long process, bait and switch from the dealership or just not great customer service with being helpful in putting you in the RIGHT vehicle. So when we needed to upgrade recently and found ourselves at Barnett I didn’t have any higher hopes than before. To my surprise we were treated so well from the initial walk through the front doors to the after call a few days after buying to be sure we were still loving our new car. We truly couldn’t have had better service than we did with Emmanual and Dave at Barnett.Highly recommend going through them if you’re in the market for a new vehicle.

ma
Review №43

After some unprofessional customer service at bedrock motors in Blaine, my husband and I had an amazing experience with the help of Nick! We had a pretty smooth and easy buying process and we always felt comfortable. Great dealership to purchase a car from... and they speak Spanish !

Ca
Review №44

Joleen is the best sales woman!! So caring and efficient at her job. Will never go to anyone but her!! Thanks so much, love my new jeep.

Mi
Review №45

Dave was awesome to deal with. The Barnett team found us a wonderful solution to our problem. Would recommend them to anyone!

Da
Review №46

Dave was awesome to deal with and really knew his way around the vehicle, and made us feel very very comfortable. Thanks Dave!! And just when you think it couldn’t get any better there’s Robert which again was super fantastic to deal with and have already referred Barnett to several people we will be back fir the next Pacifica!!

Ta
Review №47

The staff was uptight. The vibe just didnt feel like somewhere that made me feel comfortable to spend my money there. Sure, I wasnt dressed in a ballgown or a business suit, but Im a full time nanny so I was dressed casually, but that shouldnt have been reason for me to get overlooked and not taken seriously when I was trying to buy a new vehicle. It was like the workers didnt want to assist me or answer my questions because i was dressed in sweats, and the other people there were a married couple dressed snazzier than I was. It was an unpleasant first and only time visited. I took my money elsewhere and purchased a vehicle that is as snazzy as the married couples outfits, PAID IN FULL, thanks to a lot of hard work, savings and a nice court settlement! 🙂🙂🙂🙂🙂🙂😊😊😊🙂😊🙂😊🙂

MN
Review №48

I went in to have a power train warranty repair done. I had to take time off work to drop off my vehicle off and was promised it would be completed that dayIt was not.I had to wait a week to go back on a Saturday to get it done.Staff was ok but didnt seem to communicate across staff very well.

J
Review №49

Emmanuel walked me through the process just like he did when purchased my first vehicle. He was very knowledgeable and courteous. Our interaction was very pleasant.

Su
Review №50

Knowledgeable salesman. Not pushy. Great to work with. Running out of trucks!

Jo
Review №51

This was the best experience buying a car I’ve ever had.

Sa
Review №52

We had no intention of going here to purchase a vehicle. But we really loved the car we test drove and Chet was such a nice and helpful guy. He really took the time to make sure we felt comfortable with our decision and that we knew our car inside and out before we left. We are so happy with our purchase and will plan to recommend Chet and Barnett to anyone. Thanks all!

Ad
Review №53

Went in for an oil change they were post to upgrade my dash cluster since its on recall. But i have to make a special appointment.

Ca
Review №54

Fiance and I purchased a grand cherokee trailhawk. We worked with Emmanuel and Milissa and they were phenomenal! Honestly I planned on shopping around a few places on my list, but we were sold with the wonderful vehicle and customer service. There was no pressure, no stuffiness, very helpful and knowledgeable, efficient and just great people with great customer service! We recommend them highly, and are very happy with our new jeep. Thanks again guys!

za
Review №55

Friendly and knowledgeable staff. Long wait to finalize the purchase (4 hours). I was basically robbed my trade in value was so low. Overall happy with my purchase

Di
Review №56

I leased a 2020 Kia Sportage recently and got a flat tire over the weekend. Knowing how expensive these tires can be i was pretty worried. Monday morning I called the service department and got Mark who was very friendly and saud No problem, bring it in and well take a look. When I arrived I was greeted promptly and right away Mark said he would take care of it. They were able to fix the tire without costing me a new one and didnt even charge me. I was so grateful because I had some recent unexpected expenses. I just want give a huge shout out to the service department for their kindness and quick help! Thank you.DianeHappy Kia driver

am
Review №57

Once again Nick Diaz came through for us, but this time for my daughters 1st car!! We couldn’t be happier with the service and work Nick did for us to help her get a decent car and she is in love with her 1st “Baby”. Great team and as always they will continue to have our business!

Ja
Review №58

Took advantage of a year end offer on a Jeep. My wife and I stopped in to meet Tim and Dave. Great service with no pressure sales. No stress as they worked to get us where we needed to be on price. No stress and great customer service. They make sure you walk out happy and a full tank of gas.

J
Review №59

We worked with Miguel Gomez and he was an absolute pleasure. Very low key, relaxed, zero pressure, knowledgeable, and friendly. I’ll be referring my own mother here later this year to work with Miguel when she gets a new car. Thanks, Miguel! ~Jason & Brandon

Me
Review №60

After a bad experience dealing with another dealership that left us with many unanswered questions and a gut feeling that information wasnt being disclosed intentionally, a family member referred us to Jolene at Barnett. Our initial conversation with her immediately made us thankful that we didnt continue to pursue a Jeep lease with the other dealership! Jolene made the entire process very easy and best of all...affordable! The staff at Barnett have great customer service and treat you with incredible kindness. We couldnt be happier with our decision! Thank you Jolene!

Ta
Review №61

Justin did a fabulous job selling me my first Jeep! His positive attitude and helpful tips really helped me in taking my final decision! Thank you for all of your help, Justin!

Br
Review №62

James was awesome! Got me into the truck I wanted! Nothing but Satisfied!

Ju
Review №63

They were king and curtious. We had to Waite a month before our car came in, it would have been good practice in my opinion if they had comped us something since we were willing to Waite, like mud flaps or something.We could have gone to another dealership and have gotten a car like we wanted the same day that we walked in

Ne
Review №64

I purchased a used Hyundai Santa Fe Sport from Barnett Auto Group. It was a pleasant experience I had done my research on the vehicles I was considering and Dan Graham really understood I knew what I wanted and what to expect. He was knowledgeable but not pushy and listened to my expectations. He was able to easily answer questions and make the entire experience of buying a car comfortable and easy. I would definitely recommend coming to Dan Graham at Barnett in White Beat Lake. It was an honest and pleasant experience,

Ha
Review №65

I received the some top tier customer service from the entire staff at this location, but one salesman, James W., went above and beyond to help me find a vehicle that fit all my needs as well as my budget. He was so helpful, and so transparent with me that it made shopping for a new car an extremely enjoyable experience whereas it felt like I was getting teeth pulled with other dealers/sales men.

Je
Review №66

Purchased my car about 3 years ago, and I absolutely love my car it’s beautiful and runs great but I went in about a week ago to have it checked since my check engine light was on. I also thought I would be able to trust the place I got my car from, and unfortunately I was wrong. — I was there for two hours and had them tell me my car was basically shot from the tests they ran on my car and that I needed a whole new transmission which they told me would be $5,100. I later went to get a second opinion on my car and they told me I literally have nothing wrong with it and that I could easily get a transmission for much less than that if I did need one. I don’t know what the intentions were with doing this but it is completely wrong to lie to your customers in the service department when we are trusting you to help fix our cars. I have no intention on coming back to Barnett Chrysler Jeep in the future.

Te
Review №67

Looking for a great dealership to buy a new or used car, I recommend Barnett of White Bear Lake. We were greeted by salesman Nick Diaz upon entering Barnett White Bear Dealership. He was friendly and was very informative about the vehicles we had questions about. Test drove the two vehicles we were interested in 2021 Cherokee Compass, 2021 Jeep Renegade, with no pressure to buy from Nick. We left and returned later to see what kind of trade in deal we could get for my car. To my satisfaction the offer closed the deal to buy the new vehicle. A special thank you to business manager Milissa Nord for taking the time to explain and get me the best financing possible. And a big thank you to Nick for taking the extra time to acquaint a old dog like me to some of the new bells and whistles (computer screen functions) of the Cherokee Compass. The experience of buying a new or used vehicle is always stressful but I must say Nick and Millissa couldn’t of helped us more. Thumbs up to Barnett and it’s associates!

Sk
Review №68

I enjoyed finding and purchasing my vehicle from Barnett and from my salesperson, Hank Volpe. He is friendly, knowledgeable and helped me find a great one-owner Kia Soul which fits my needs to a T. Thanks Hank!

Je
Review №69

Great place. Great sales staff. Justin was helpful and very knowledgeable in the technical aspects of all vehicles.

Ra
Review №70

My husband and I had a great experience here when buying a jeep in July. Justin, our sales consultant, was helpful and easy to work with. We like how they are local/family owned and took into consideration our drive (we were 3.5 hours from home) and that we were hoping to start our vacation with a new vehicle! They were willing to work with us on trade in and paperwork. Within a few hours we were on our way to starting our vacation.Thanks for the great service!!! Definitely reccomend.

Ca
Review №71

This is my second time getting a Jeep from Barnett and they are nothing short of amazing. I would recommend this place to anyone and ESPECIALLY Dave, Rick and Emmanuel. These guys offer the best customer service I’ve ever experienced. They are kind and patient and leave you feeling like part of the family. They went above and beyond and made car buying completely enjoyable when it can be so stressful. Thank you guys so so much!!!

Je
Review №72

We love this dealership! Our family has been purchasing vehicles here for years. In fact we just purchased our 6th one today. We have never had a bad experience.

El
Review №73

I received excellent customer service from Emmanuel and Dan. They were respectful, patient, listened to my needs, and were very helpful in finding the vehicle that fit my needs. They were not pushy, nor did they try to steer me in their direction. Instead, they kept providing me with options until we found the vehicle with the comfortable seat for my back. I am grateful for their assistance, honesty, knowledge, sense of humor, and commitment to the customer. I highly recommend them if you are looking for a vehicle.

Di
Review №74

Great car shopping at Barnett Chrylser Jeep in White Bear Lake! James truly went above and beyond for me. Such a positive car shopping experience. Thanks again to James and Barnett Chrysler Jeep.

St
Review №75

Justin was awesome- called me right away once the vehicle I wanted arrive, had them ready, was super patient and apologetic when finance was backed up. I’d definitely purchase another vehicle from them!

Pa
Review №76

We had a great experience at Barnett Chrysler when buying our new Pacifica and our salesman Nick Diaz was fantastic to work with. He went above and beyond with his team and he worked hard to get us a good deal. We highly recommend Nick Diaz and Barnett Chrysler.

M
Review №77

James was our sales man, what a great young guy. Especially just being himself with us. What went to the white bear dealership looking for a Jeep Wrangler, he came out showed us a 2018 Red Wrangler. We test drove it and instinctively wanted the Jeep. James was great at giving us all details of the Jeep knowledge that he knew. Even cracked a few jokes together! If you’re looking for a honest and great personality sales person to talk to. I’d say go to James, he may be young, but don’t let that make you feel he can’t give you information about the vehicle you’re interested in. If it wasn’t for James personality and him being so straightforwardly honest. I would of just passed him up for another sales person at a dealership. Everyone else at the dealership was very helpful as well! Thanks a lot again James, we will be back when it comes to another Jeep! Keep up the good work!

Be
Review №78

Nick Diaz helped me while I was vehicle shopping at White Bear Lake Barnett. He was very knowledgeable and helped assist in the process to make it smooth and painless. I test drove my vehicle and ended up making a purchase which I am very satisfied with. The whole process took around 4 hours including dealing with my bank for the loan. I would highly recommend White Bear Lake Barnett, ask for Nick Diaz!Ben N

Kr
Review №79

Great service from Dan Graham, and Chris the finance guy! I have zero complaints. They did a excellent job answering my questions, Very helpful!My friend and I are a handful, they were able to deal with us and made the experience great! Thank you to your crew at Barnett!I highly recommend!Krista York

LI
Review №80

Dan is great! We have been trying to get a nice 4wheel drive vehicle and he been working hard for us. Well today is the day..we are leaving with our 4 wheel drive cherokee! Love the color and the options! Thanks Dan!

Ke
Review №81

Custom ordered a 2021 Jeep Wrangler Willys addition from Barnett Chrysler Jeep. Jeramy, Dan and Chris were all very helpful and made the experience fun and professional. Hats off to those three and everyone else who helped make this a great experience.

Ki
Review №82

I had a very good experience. Dan was awesome. Even though my credit is not great, he was able to get me into a good car with decent mileage.

Ec
Review №83

My 7th Jeep (if I’m counting right)... all from Barnett where i consistently get great service at a fair price.

Ca
Review №84

Its been a long time since Ive looked into getting a different vehicle. Both Emmanuel and Ragy were very patient with me and answered all my questions and concerns that I had. The best part, is that they were NOT pushy. They understood that I was looking into a new vehicle and was pretty nervous about change and worked with me during the process. I went in sure as can be with what I wanted and it ended up being something totally different. They offered other suggestions based on what I was looking for and in my pretty slim budget.I definitely recommend working with Barnett. They were awesome and helped me find my next vehicle.

Jo
Review №85

Had a great experience working with Justin from Barnett Chrysler Jeep. The buying process was smooth and never felt a pressure to buy. We are enjoying our new vehicle.

Ja
Review №86

My familys experience at this dealership was a very pleasant experience. I mean it was great.. dave and everyone else we had contact with were very easy to work with. I was at 3 deferent dealerships Barnetts was the best out of all of them.

Li
Review №87

James was great! He came in on his day off, stayed past closing for us to go over everything. I never felt pressured to buy the car and overall it was great experience. James is one of the best salesmen I have had the pleasure working with.

El
Review №88

Great experience. Nick Diaz was a fantastic sales person. Very helpful and was not pushy. Also the gentleman that worked with us signing all our paperwork made us feel like family. So excited for our new Ram!

Jo
Review №89

Great experience. The Sales and staff we friendly. I felt no pressure and really enjoyed my buying experience. I’d buy from them again

Je
Review №90

Had an awesome experience purchasing a used Grand Cherokee at Barnett. They made the experience so smooth. From looking at a SUV to the financing, everything was top notch. Will definitely be back for future purchases.

ad
Review №91

Go see Emmanuel he is great and will hook you up!

Da
Review №92

We worked with Emmanuel and he knew everything about the vehicle we wanted to buy. Sincere and not “sales-ey”. Nice bunch of folks over there.

Lo
Review №93

This the best customer service that received from this dealership. Specially the sales consultant James Willand!He was really knowledgeable, attentive and answering all my questions that i asked him. I remember that I just get out of my car he was waiting for me at the door smiling and talking about the he car what I was looking for...but seriously he was more motivated than me showing me the cars that I was interested in and glad that he was there because of him and his motivation I bought my Grand Cherokee!Thank you! Keep it up you are doing a great job !Overall, great customer service, nice stuff and I definitely Im going to recommend my friends to this dealership.

Jo
Review №94

Vehicle purchased apparently didnt come with front floor mats? What kind of vehicle doesnt have floor mats included in the purchase? Im talking about OEM floor mats, not aftermarket. When asked if the dealer could order some as we just spent over $30k on a car, they were unwilling to do so.Did not go out of their way to make us feel like a valued customer. On top of that, one of the dealer employees left some glasses in the car and asked when I would bring them back to the dealer. Come on!

wa
Review №95

I truly loved our experience it was great from beginning to end. Our sales guy Emmanuel was very professional and knowledgeable. He helped us find the perfect car of my dreams Leon the finance manager was very instrumental in securing the loan. The staff was great and customer service was excellent. Thanks to you all i love my Chrysler 200 convertible.

Gr
Review №96

James was very helpful and provided a pleasant experience while purchasing my first car! If you are going to Barnett in Maplewood request him for sure.

Ch
Review №97

Awesome experience at Barnett Jeep with Emmanuel! He was helpful and patient!

Da
Review №98

Dan over here at Barnett was awesome. Got me the truck i wanted, super informative along the way, answered all questions and really made it a great experience.

Dy
Review №99

Barnett had the Jeep I was looking for as well as many other great options. Nick was my salesmen and was friendly and well versed on their vehicles. Overall the whole team seemed like they put my best interest first and foremost. Great experience.

Ch
Review №100

I recently purchased a 2019 RAM 1500 Laramie edition truck from Barnett Auto and when I say I couldnt be more pleased, I mean it. I mean absolutely everything from start to finish was absolutely amazing. Dave Marcotte was my salesman and he was the best person Ive ever dealt with. I knew going in there being as young as I am, I would probably be met with some skepticism but for Dave, This was not the case at all. He made me feel welcomed the entire time I was there. The entire team worked extremely hard to get me into exactly what I wanted and I couldnt be happier with the outcome. I have already recommended this place to multiple friends/family members just due to their amazing attitude at this dealership. I told Dave if I am ever in a place where Im looking at trading this truck in - in the future, they will be my first stop. Thank you all so much for being outstanding throughout the entire process, If i could give 10 stars I would. Its the dealers like yours that we actually enjoy shopping at, if everywhere had your standards for customer service shopping would feel less like a task and more like a hobby. again, thank you all so much!!

Information
100 Photos
100 Comments
4.2 Rating
  • Address:3430 Hwy 61 N, White Bear Lake, MN 55110, United States
  • Site:http://barnettchryslerjeep.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 651-482-6100
Categories
  • Auto repair shop
  • Car dealer
  • Chrysler dealer
  • Dodge dealer
  • Jeep dealer
  • Used car dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
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