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Jacobson Electric
1035 Lake Cook Rd, Wheeling, IL 60090, United States
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Jacobson Electric

Comments
Br
Review №1

Bought some beautiful fixtures here. A real mark of a great business is when things don’t go perfectly and they make it right with no difficulty. Brett took good care of me. And their electrician is also amazing, working out solutions for some difficult applications to make sure I got what I needed. He is reliable and great to work with. Very happy with the whole company!

Ni
Review №2

We just went to look and ended up buying three lovely fixtures. With professional help we found our perfect lighting solutions.

HP
Review №3

Beautiful place. Incredible variety. The place to find what you are looking for in lighting

Wo
Review №4

Very good service. Thank you Brett.

Ma
Review №5

Called to see if they have a 3000-3500 lumen LED fixture. Hes an expert but he cant tell me if he has any.

Ca
Review №6

Excellent store for electronics. You always find the gadgets youre looking for in here.

Ro
Review №7

Went in to check out lighting. Found the prices very high even though they have many signs touting the prices are half off. Half off of greatly inflated prices. Found the same fixtures on-line 25 to 40 % less. Most of the fixtures are made in China. Yes, they have designer names but that does not equate to quality. I purchased one fixture here several years ago. The design and material quality was poor. Yes, it was unique but still made in China just like Menards lighting and over five times the price.

Ya
Review №8

It appears this is a far from honest business. Purchased canned lighting on a Sunday and was led to believe we would get a call this week from the electrician to schedule installation. Two weeks has gone by and I have had to call several time (and left several messages) to finally reach the electrician (who is only there between 8am -9am). 15 days later when I finally get a call back he says they are still waiting for the light with no idea when they can arrive. Lets see if the store manager Steve will remedy the situation and refund my money back.

Su
Review №9

The store has a very nice selection, helpful and knowledgeable salespeople and the WORST management and systems I have encountered in a long time. I had to pay in advance and my order was held up by the manufacturer due to lack of parts. I called at least 10 times chasing down Steve Jacobson who appears to be the only one who can take care of customer problems. Unless it’s a refund and then he claims to be helpless. I finally got my refund and plenty of aggravation along the way. Go somewhere else where there is competent management. This is not the place.

Ra
Review №10

Very good collection staff and prices..

Al
Review №11

They are very unprofessional and I will never buy anything from them. They told me my fixture would be delivered in 3 weeks. That didnt happen. They then said 4 more weeks and week from that passed no phone call. Each time i had to call and follow up. They do have nice products and now i go to look at my options if i cant find them somewhere else and place an order online. They will not make another dime from me.

lu
Review №12

Large variety of lights

Ra
Review №13

Excellent service and choices

Sh
Review №14

Went there with my decorator and was greeted by Lynn and her daughter they are So patient and a pleasure to work with.

Ma
Review №15

Helpful...good selection of lighting. Expensive.

ki
Review №16

Poor selection and snooty service. If you dont look like money prepare to be ignored.

Su
Review №17

Fantastic selection of lighting

Da
Review №18

Good selection, terrible customer service.

As
Review №19

Expensive but great variety of lightning fixtures......

De
Review №20

After walking into the showroom. nobody offered to assist us. we waited 10 minutes and still no help. Go elsewhere for your electric needs.

Information
28 Photos
20 Comments
3.5 Rating
  • Address:1035 Lake Cook Rd, Wheeling, IL 60090, United States
  • Site:http://jacobson-electric.net/
  • Phone:+1 847-808-0808
Categories
  • Lighting store
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:10AM–5PM
  • Sunday:11AM–4PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
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