Awesome customer service. The guys that work the counter are polite and respectful. They treat everyone the same never one person treated different i go there almost everyday. They have great products that last a long time and everything works great. Keep up the good job you 2.
Beautiful glass; beyond great customer service with extensive product knowledge & selection. If they dont have it, ask about it.
Best headshop this side of Arvada! Ive been in several times and have never been disappointed. Theyve got it all, great glass at a good price, plus they want to be sure youre happy with your purchase. These are the businesses who deserve our patronage! 🤓👍🏽
They don’t even have a simple item like glob mops.. Hard pass.
Wonderful place. Great and artistic apparatus. Friendly and knowledgeable staff. Quality merchandise and fair prices
Best service every Lovely staff I got a broken puff bar and they helped me out right away 10/10 best head shop in Arvada!
Super nice guys who run the shop here. Good inventory for smoking needs. Check out the vampire blood incense they have there and enjoy. Everything is reasonably priced.
Great customer service not awkward it my favfavorite glass shop priced well knoladgable for questions very out going and a welcoming environment for the stoners and vape community as well as normal nicotine smoke and dippers check it out in wheat ridge!!!
Great place with a knowledgeable sales lady. She was so helpful with my torch issues. I would have been looking for a whole new torch if it wasn’t for her knowledge. Will definitely be back again.
Brooke is an absolute DOLL! Customer service at its finest. Im from out of state, and back home, very few people are as friendly as she was. She went out of her way to make sure I was taken care of!
I went in on a Sunday, with 5 minutes or less till closing time, and I was a shopper in need of guidance, so it wasnt an in and out stop. But the young lady behind the counter was cheerful, knowledgeable, she was not in any rush to just hurry me up and either make a purchase or get gone! I didnt purchase the product I had inquired about, I needed to do some more research after the information she had given me. Yet she was still just as friendly and courteous as when I first walked in! Any business that employs that type of person, I will continue to patronize that establishment even if it is out of my way! You dont find employees like that too often anymore!
Was helpful and had some hand blown but expensive stuff as well as cheap stuff.
Hole-in-the-wall with decent prices, but rare, awesome service.The staff was really genuine- help me sort through a small, but quality selection, and gave me honest feedback when I asked about specific features of different pieces (carb size, intake placement). Helped me get the absolute perfect little pipe, and I was out inside of fifteen minutes. Definitely worth a visit, especially if youve had your fill of the pretentious, bearded service at nearly every other head shop.
Always has the best customer service. Never trys to shove product down my throat and is always very knowledgeable about what I need. Plus has very great glass.
I love this little smoke shop. It speaks to my nerdy self. I love the selection of smoking accessories. Price is compatible IMO. Enjoy :)
Convenient, variety, and business hours are key. The quality products are right at retail, In other words, get what you pay for.I shop here infrequently, you should too.
First time in Colorado in a long time. This guy was awesome knows his stuff. Very friendly and pointed me in the right direction. Definitely will be back;)
I’m standing outside and it’s 6:00 on Friday. I drove here because the hours online and on the door said they would be open. I guess not.
Very nice place, very helpful people always have what I need great for nicotine juice or paraphernalia.
They obviously dont take work to seriously. They dont answer the phone, arent there when they say they are open. I would recommend going anywhere else!!!
This place is under new ownership and management, the new owner was in there when I went in. He had readjusted the pricing to match competitors prices (way overpriced before), he spent time looking for what I wanted, understood what I was referring to, and was friendly throughout the entire transaction. I will be giving this place business from now
Nice little shop. Good selection at decent prices.
Great
I love the people at hi up! They have everything I need for E-cigarettes & more!
Owner is a great guy, good prices and great service.
First off - glass quality is awful. Crooked pieces. Mark downs. Basically the tj maxx of pipe shops.Secondly - waited 15 minutes and not even a hey guys be right with you. Not a good business practice.
Cheap China glass breaks before you get home. Spend the extra $ anywhere else.
They had some nice varieties with fairly low prices
This is bullshit. Its Monday, they say they open at 10. Its now past 11. No one is inside. The worst service ever. If they open at 12 that need to put that in there door.
They were very helpful, and had what I wanted.
Great glass shop, local owned highly recommended
Merchant said something racist about black ppl because we were both white?? Also unimpressed with the pipe i took home.
Large selection. .very friendly staff
E everything you need fairprices
Great deals
Great place and great service!!
The owners are good people:)
Limited selection, but always get treated well by the store employees/owners. They also have some cheaper options for those on a limited budget.
Limited selection, low quality, and no returns or exchanges so you better pray that whatever you buy works because if it doesn’t then you’re SOL
Cool place and friendly
Great shop
Great store
Good products
Staff is nice
Awesome service!
Never open
A little pricey
Atrocious