Great people.Great company
They always have what you need good friendly people no need to go anywhere else
AVOID! I am a consumer, not a contractor. I recently decided to install metal screen gutter guards on some of the gutters on our 2200 sq. ft. house, before the leaves fall. I searched for some that snap in and out of the gutters, without requiring disturbing the shingles. I found some online that looked suitable last week: E-Z Gutter Guards, manufactured by Midwest Enterprises. Midwest told me their 5-inch wide, 4 feet-long Step Down guards would work very well. They recommended Skyline Enterprises in Arvada. I called Skyline, and spoke with Ashley, who confirmed that they had them in stock, and would be happy to sell me some. On October 7, 2020, I drove the 25 or so miles to Skyline, and spoke with Ashley. She showed me a mock-up of how they fit on the gutter. Since I live so far away, I decided to buy as many as I might need for the gutters, given assurances by Midwest and Skyline that they were fit for the purpose, and would work. They come in boxes of 25, and cost $3.80 per unit. As I was not certain whether they would work, or whether I would use all 200 feet, I explicitly asked Ashley if I could return any I did not use for a refund. She responded that I could. At NO time did Ashley say anything about a re-stocking fee, or that it is their policy to only give store credit. If she HAD told me there would be a re-stocking charge, or that they would only give me store credit if I returned them, I would NEVER have bought them. Instead, she explicitly assured me I could return them for a refund. I NEVER was shown or signed anything acknowledging or accepting I could not return any unused guards for a cash refund. To my dismay, when I attempted to install one, it was absolutely impossible. They did NOT snap in. There was insufficient clearance between the gutter hangers and the shingles to permit installation. I called Ashley and told her the guards were unfit for the purpose, and that I would have to return them. She NEVER said there would be a re-stocking fee or only store credit. On Monday October 12, 2020, I called Skyline to confirm they would be open, so I could return the gutter guards. For the first time EVER, Ashley informed me that there would be a re-stocking fee for any returns. I told her I never would have purchased them if she had told me that BEFORE I purchased them, and that I would not pay it. She said she would speak to the owner about it and get back to me, and I told here I dont much care what the owner says, as the law requires them to take a return and refund my money (minus $3.80 + taxes for the one unit I essentially destroyed in my futile attempt to fit it into a gutter). Early in the afternoon of October 12, 2020, I drove to Skyline Enterprises, entered via the public entrance, greeted Ashley, and told her that I was there to return the gutter guards. She wandered off. Eventually, there appeared before me an officious geek in glasses. He rudely interrupted me when I in a quite friendly tone explained the situation, and patronizingly told me, We only sell to contractors, and our policy is only to only give people store credit for returns. I told him no one informed me of any such policy and I never would have bought them, if they had. He told me he would line me up with a professional contractor. I told him I had no intention of paying someone to do something I could do. He stonewalled. I asked him what they sell that I might want. He agreed they sell nothing I would want, then falsely accused me of “bullying. When I persisted in refusing to accept his terms, he tried to force me accept his terms by threatening to have me arrested. He had never asked me to leave. I was NOT, as a business invitee in a public area, trespassing. When he either pretended to call the police or actually did, I asked to speak with the police myself to explain that he was attempting to use the threat of arrest as a bargaining tool, forcing me to accept his terms whether they are lawful, or not. I learned during his call that his name is Nick Rich. I left the premises.
Skyline is such an excellent supplier. The customer service is always amazing (specifically from Michael and Alan). They usually have a quick turn around time and they are very easy to work with. I work highly recommend Skyline.
Great place great customer service
Awesome place great stuff and quality
Excellent customer service. Knowledgeable people. Great products.
Fast and easy great employees
Always very helpful
Excellent service, price and quality on materials
A little awkward to download. You have to move some cars. But they are very cool.