My husband and I had a wonderful experience with our salesman Jay Bush as we shopped for a new truck. The time together was very pleasant. Jays knowledge, competence, and personality made our experience truly the most enjoyable either of us have ever when buying a car from a dealership. We are very glad we chose to check out Medved Chevrolet and thank Jay and Hunter [in finance] for making everything smooth and timely!
Purchased a new Colorado with the help and guidance of Dominic Ienna. The whole process was fair and fast. I appreciated them staying late to get the deal done so I could drive Sandy home. I also appreciated the amazing trade in deal I got for trading in my Blazer. This is our 3rd vehicle we have purchased from Medved (2 with Dominic). Thanks for helping my girl truck dreams come true. I highly recommend you go and see them for your next car!
I purchased a 2006 Hummer H3, Just a bad feeling from the salesperson. The General Manager helped,, little better. The guy that delivered the Hummer had no clue how to do the paperwork, still dont know if the paperwork is right. The detailer that washes and cleans the cars. Should have noticed the big leak from the sunroof. And it should have been fixed by the service department. Anyway I feel like I got soaked,, oh okay bad pun. But really. I didnt have a good experience. I could only hope they will call me and fix the sunroof leak. But buyer beware as is gets you in the end most of the time. It is to bad for the dealership as well, I usually buy a car every couple of years. Wish they would make it right.So there is an update to this post. After the forces that be read this post. I received a message from... it said the owner. To call this other person and discuss what should happen. I got in contact with a lady named Jennifer. She handled my dilemma with care and compassion. And my Hummer does not leak anymore. THANK YOU. And thank you Medved for your help. Now I can say that I will buy from this dealership again.
First time buying a car and Dominic was amazing! I never felt super pressured or anything. The process was fast and easy.Right before we were about to leave with the car, they informed us that the car was due for an oil change so I would have to wait to get it till the next day. It was a bit disappointing but I am more thankful that they did a thorough check on everything and caught that before I left with it. Overall, it was a very good first time experience!
Different Staff. They all are amazing. They keep you updated on the status of repairs on your vehicle by text messages. Old staff wouldnt even answer a call.You get your estimates via Text message & your choice on what you approve & cost.I also love the specials on brakes, & oil changes.
What an easy and great place to purchase a vehicle! Also their extended drive train warranty is the best.
We worked with Jay, he was super friendly and helpful. We called about a specific car we saw online, they had the car pulled up front and detailed for us when we arrived. We were pre approved before we arrived and the whole process was very efficient. We love our new SUV and are very pleased with the service we received.
Went to admire a car, and then bought it. Eugene was laid-back and pleasant but also extremely helpful at answering questions. Really happy he was our salesman. We didnt know appointments are encouraged, and he helped us anyway and treated us well with as much time as we wanted while we considered multiple cars.
0 stars. First of all they said they had only one car out of that whole parking lot that I could have. Never experienced that before. I was told this one vehicle I could have just came in and it would need to be serviced before I could take it home.. my engine went bad in my explorer and was desperate for a vehicle. The driver side mirror is broken and the tires are bald. IT hey said they would order a mirror and call me for a apot when it came in. I said that I needed tires and they said they would give me two and I would have to pay for the other two.Really finally the sakes manager said yes took vehicle to them for tires waited two hours and there was greese all over the tires and it is pulling to the right so they obviously did not align the tires. I payed for my own alignment. They call me and says my mirror is in great make a apt and get there for them to tell me my mirror is not there. Now they tell me they cannot order a mirror for my car. Every one there was so nice to me until I took the car off of the parking lot. Horrible service after. I will never buy a vehicle from Medved ever again. Now I am driving around with a broken driver side mirror.Hopefully I dont get in a accident.
We all know how far shopping can be… With that being said, this was not that! This is our second time buying a car from here, and if the first one wasn’t great enough the second time was excellent. Brayden helped us our truck for our mountain home, he was super honest, patient and knowledgeable. Best part.. he was a down to earth super chill guy, which made our experience super comfortable and no pressure. Then we were whisked off to financing to say hello to Hunter for the second time, we got a great financing rate and he made everything so simple and smooth. For anyone car shopping I highly recommend these guys. They’ve got amazing staff, great cars and great service!
The professionalism and friendliness of this dealership far surpasses that of all others. Josh, aj, and Alex knocked it out of the park nothing but positive words to say for theses guys. Thanks again for your help in getting me the car I wanted for the price I could afford. Above and beyond guys. This wouldnt have happened without your help.
I am so impressed with the services at Medved Autoplex! The staff and auto services are outstanding and thorough! They are courteous and knowledgeable! I would highly recommend this agency to all for their car, SUV or truck services! Also, they treat you like family!!
Jay busch worked late and extra hard to get us into our Chevy Equinox. He did a fantastic job and i hoghly recommend his help.
Came in just to look at a few cars, was greeted by a nice salesman. He listened to my needs, showed me my options, and was able to get me into a car I liked without any high pressure tactics. The manager and financer were fantastic as well.
Huge shout out to Dom in sales and Hunter in finance for making my trade in and purchase a breeze. Dom went above and beyond to make sure I got what I wanted. I got a great offer on my trade, and a very fair price on my purchase, which in this market is hard to find. And Hunter made the paperwork a great experience. I’ve bought a lot of vehicles over the years, and this kind of service is hard to find. I will definitely be back to see these two for my next automotive purchase. Thanks guys!!!!
Austin and Willy were amazing! Very professional, friendly and courteous. Would highly recommend. It was very painless buying my Mazda.
What a wonderful experience. Andrew (sales) was great to work with, as was Hunter (financing). MedVed got me a lower interest rate than my credit union. No high pressure sales. Very relaxed and stress free. Thank you!
This place is outstanding. They have taken care of my vehicle numerous times. They handle things quickly and efficiently. They also never fail to communicate. Excellent people and service. Ask for Joel, hes great!**one side note, appointments can take a bit to get. But it just implies their services are in high demand.**
We purchased a Cadillac over Memorial Day weekend and wow was I impressed by the customer service! Our salesman Colin was very helpful and made the whole process so easy. Hunter in finance was also very quick and made sure we understood everything we were signing. A HUGE thank you to the whole team at Medved! We highly recommend when you purchase a car, it’s from here!
Tyler in service was absolutely fantastic! He will definitely be my go to guy from now on. Thank you so much Tyler for all of your help!
Tim took excellent care of my vehicle when I brought it in for warranty work, which I know most dealerships aren’t a fan of. He got me right in, diagnosed each of the issues my car was having, ordered parts and kept me on the loop the entire time. His communication and customer service were outstanding and everyone else I interacted with here was outstanding too. I’m grateful for their help, attention and service, and have found myself a new service center for my GMC. Thank you so much!!!
Great place bought my Kia Sportage. Love the lifetime drive train warranty. Its a piece of mind. And if anything does need to be looked at its all in one place. Staff is OK too.
This place and the people that work in it are wonderful!! Jay bush was respectful, honest, and kept working until we found a deal I could live with. And thats putting it lightly! I cant say enough positives about this team. I was in a difficult spot and they found a way to help me! Thank God for this team I now have a vehicle I trust, and feel like I regained my freedom! Thank you so much 2 guys in finance, Jay, and all involved in this process! Thank God for you while you dont know what a difference youve made in my life! God bless you richly!
First I would like to say thanks to Dominic, Kenny and Mike C for a Awesome buying Experience. Great trade in value and they found me a awesome vehicle to purchase. Hunter In finance had all the paperwork ready and was in and out! Thanks for all that help! See you soon for another vehicle! Jason E
Rod, the body shop manager, took great care of us. Our repair was done right, in and out if the shop quickly, and back to looking new.
Jay, Ty and everyone did a great job of helping us get our new (used) car. Fair price, great warranty and amazing customer service. Check them out if you need a new car!
Absolutely love this place!! After having absolutely no luck with being able to get a new car, I finally got one! AJ was amazing at helping me find exactly what I wanted and needed! He was patient, understanding and compassionate of what I had gone through! My budget was not the best either but Kenny worked his tail off to get me an amazing deal! I had given up hope until I ended up with AJ helping me find something, and then Kenny making sure that I got approved :) literally the best experience ever! I left the dealership in tears of joy and relief. I’m so grateful for all the help, information and compassion these guys showed me! Oh, and I LOVE MY NEW CAR!!!
MedVed was extremely professional and responsive! They made the process of getting my car fixed so easy and did a great job with the repairs! Will definitely use again if needed in future.
Service department does not answer phone calls.I have been a GM customer for over 50 years.I have also been a business owner for 50 years.If I treated my customers like this dealership I would not lasted one year. I have bought two brand new pickups from them never again! Think about it if you need service don’t use medved
We just purchased a used Subaru Crosstrek for our son and had a great experience with Jay Busch! Jay replied to an inquiry that I had sent in on the car and he followed up several times to make sure that I knew what was going on and he answered all of our questions. We really enjoyed working with Jay and would refer anyone to him!
I had a great experience purchasing my pickup truck here. The staff was very friendly and they made the whole process easy which is highly appreciated in such a competitive business. I felt no pressure and welcomed when I walked in the door and I couldnt be happier!Tyler Davenport was especially helpful and made the whole process easy. I highly recommend considering this place for your vehicle purchase.
Had a great experience at Medved. Jay was very helpful, regardless of the fact I wasnt spending a lot of money. He treated me like any other customer. I would definitely shop at Medved again.
We purchased our car through Trevor Alexander, who was great to work with and made the process painless for us. Although it was a used Nissan, Trevor was knowledgeable about the vehicle and walked us through features and history with a CarFax.After we took delivery, I stopped by our Nissan dealer to have the car checked out, they found the battery needed to be replaced which they did. In a follow up call from Trevor, I told him about the battery. He went to bat for us and Medved is going to reimburse us for the full amount. We’re very satisfied and impressed.
Scheduled my car for an oil change on-line after not receiving any phone calls backgrounder several messages that I had left, only to arrive and find out that I was not on their list. This was after the on-line site manager called and emailed me to confirm the appointment that I had made. At first, service advisor made me feel like I was an inconvenience on his afternoon, but later apologized. Not a very good first impression when you take a top of the line Camaro in for its first service.
What a great experience!!! Never has been a car buying experience been so great, no pressure from start to finish. Extremely knowledgeable and went out of there way to bring a car from a sister dealership to make sure I was getting what I was interested in.
Trevor was amazing to work with. Best buying experience we have ever had. No high pressure sales. Will definitely recommend.
Best place to buy my first car! Bill and Al were great in helping me find the best car for me !! Went home with a great car for a great deal. Thanks Medved !
Diane at Medved auto body made it a great experience she took the work out of it for us got it done in a timely manner better-than-expected I would recommend Medved Auto Body to anyone, thanks Diane
This was probably the best experience we’ve had in buying a vehicle. Our salesman was Andrew and he was wonderful. We never felt pressured. We will definitely recommend Andrew and Medved.
Great experience. All the staff are friendly, and you never feel pressured to buy a car. Their communication is great, I was able to schedule a test drive and get information about the car before arriving. Sean helped me out, he made the entire process super easy. He was transparent the whole time and never tried to pressure me into making a decision. I would definitely recommend this dealership to anyone looking for a used or new car.
Had my GMC truck serviced at the Medved Chevy location. They got me in right away and were done in an hour. Folks are friendly and knowledgeable, answered all my questions. I bought a 3-visit plan, so i will be back. Im very satisfied with the professional service recieved.
Back to the dealer again! As usual it was a great experience thanks to Joel and his technicians in the service department. Ill be back again next week with a work truck, this time it was a personal vehicle needing some certified technician maintenance. I cant stress enough the customer service and knowledge that Joel possesses. Its very comforting having a service advisor like Joel and his certified technician team! Thank you to you ALL! Keep up the great work everyone! Joel needs a raise by the way!
Very poor service!I found a couple of cars on their website and I headed there to check them. After almost an hour waiting for a sales representative to grab the keys, I was told that one of the two cars still needs some repairs and wasnt ready for selling, and that the other one was not there!!!Seriously!!! Why dont you take them off your website if they were not there?!!!!
First time buying a truck was an amazing experience! Jay was an outstanding salesperson that was very transparent and honest. I wanted to get the best possible deal for my truck and Jay made the process very nice and easy and made me feel comfortable working with them! 100% would recommend working with Jay and going to medved, they have amazing customer service!
Medved autoplex is the best! Friendly employees work hard for you to get you into the vehicle of your dreams! Very knowledgeable and professional staff! If you need a vehicle, they would be happy to help you!
My sales person (Joe Schwarzkopf) was great. He did everything he could do to expedite my purchase of the 2008 Honda CRV. Unfortunately I became very frustrated because of the extremely long time it took to get to the finance office. I was paying cash for my purchase & thought this wouldn’t take much time. I was told this happens every Saturday evening. Being in my own business for over forty years dealing with the general public this shouldn’t ever happen. If this is a fact I believe management should have noticed this problem and taken what ever action necessary. Your finance person was very professional and had all the paperwork completed and ready to sign. I wasn’t in his office for more then fifteen minutes and was finally on my way. I hope this field information is helpful.
Amazing customer service! I love the way they actually care about their customers and community. You cant go wrong with Medved Autoplex!
AJ helped me acquire a new Chevy Equinox and made the process so easy! He was such a big help. I loved my experience.
Great experience working with AJ & team. The process was quick and efficient. Highly recommend!
We worked with Dominic Ienna, and he made the buying experience a pleasure. We are very happy that we worked with Medved.
We could not be more please with our new car and the experience we had at Medved!! Dominic Ienna is a top notch salesman, who exhibits knowledge, care, and expertise when it comes to new and used cars. We have been looking for a long time and Dominic was able to get us into the exact car we wanted while walking us through multiple options, financing, and all paperwork. Getting a new car can be stressful but he made it a breeze. I highly recommend anyone looking for a new or pre-owned vehicle call Dominic at Medved! Thanks so much!
Dasha was a great sales person! The trade in was easy and huddle free. If you value your time, this it the best dealership.
I purchased a 2021 Equinox back in April. Once they checked my credit and decided to go through with the deal they sent me back to finance. Hunter took me to his office and started going over everything and started explaining what sounded like a bunch of warranties. I made it very clear to Hunter that I only wanted the lifetime warranty that medved offers nothing additional. He stated, “oh no these are all part of the loan.” Sounded a little too good to be true. He then went over the payments, however my payments jumped an additional $100. I asked why the payments jumped and Hunter stated, “this is the loan your in.” I had already been there 7 hours so I just continued to go through with this deal. I was pretty frustrated so called a few days after the purchase and spoke with a manager. The manager told me I had additional warranties added onto my loan and that’s why my monthly payments shot up 100 dollars. I asked the manager what we need to do to fix this and his response was, “let me look into this and I’ll call back.” I never heard back.. I called a week later and was told I needed to speak with Paul the finance director. They transferred me over to Paul’s extension and it was a voicemail that had not been set up. They transferred me to someone else in the finance department and he said he would take a message for Paul and have him call me ASAP. Paul called me back and told me he would email a cancellation form. A couple days passed and I never received this for so I had to call Paul back and push to get this form. I finally received the for 2 days after speaking to Paul. I printed the form and filled it out as soon as I received it. I sent it back to his email and asked when this would show on my loan. Never heard back. It is now May 28th and the form was never sent to the bank anything. Medved has dropped the ball multiple times and it all started with hunter in the finance department. He literally lied to me stating optional warranties were part of my loan. Don’t go to Medved because you will be lied too and scammed so these people could get money in their own pockets.
I spent over 4 hours there waiting for my car to get the work done. I called and scheduled an oil change and the person did mention that there was a recall on I think it was the airbag so my husband thought he was just mentioning it to him so did not think much about it. I called the mourning of my appointment to confirm that I was scheduled for an oil change at 9:30 and the person said yes and I said I would be there. I get there they checked me in and he did say ok here for an oil change and recall. I told him I was not aware of that he said it should take a couple hours and we will see bout getting it done as soon as possible since you will be waiting so I thought a couple hours two hours I guess I could wait I did not make other arrangements so I waited patiently but after 3 1/2 hrs I went to check the status and the guy tells well they are still working on it I asked how much longer and he said well they should be back from lunch soon I was like what they are at lunch and I am sitting here doing nothing watching the time go by thinking of all the things I should be doing and they are at lunch. Not looking at me or even acting like hes checking on the status stating they do have to take a lunch. I guess the thought of them at lunch while I am sitting there being patient but getting really irritated and tired must have shown on my face as another gentleman jumped in and said Ill tell you what let me go check on it and I will come find you and give you a status I was so upset by now and close to four hours of my day gone. I go back out to the front trying not to lose it thanks to this other person. I wish I would have gotten his name. So not much longer he came out to find me and told me it was done. I was so glad to get out of there I wish I would have gotten names but I didnt. If they would have been more clear on letting us know that this could take a couple of the when making the appointment I could have made arrangements to leave the car there. This is not the first time I have had to wait a unreasonable amount of time for our cars to be worked on. My husband and I have both waited for HOURS for an oil change. But we say each time that next time Im sure it will be better. We purchased two vehicles from them in a year and now thinking about trading in our SUV but we are just done with the service then this will probably all be for nothing because the last two times I complained the response was oh sorry. Which you know were just words coming out not even acting a little concerned at all. Now I spent more time writing review and it probably wont even be looked at.
Both Pete and Dasha where very friendly and great sales people just like Norma financial department was super slow but having two sales associates made the time go smoothly
MedVed made my car buying experience quite pleasant. My salesmen, Jay and Adam, were very professional and knowledgeable, they were very low pressure, but made sure I was comfortable with my purchase and had all the information necessary to make the decision. Would highly recommend MedVed, and especially Jay and Adam!
The most relaxed, professional experience you will have when doing car business.
Joel in the service department is the best! The best customer service and I won’t trust my vehicles’ service to anyone else!
Process time was quicker than expected and Kelly F. Was knowledgeable and adept at sorting out my financial situation resulting in a fantastic deal for me. Thanks
Working with AJ made buying my new truck a breeze! With the limited stock everywhere AJ really helped me through the buying process. My wife and I werent the easiest customers but AJ was extremely knowledgeable, answered all our questions, and got me exactly what I wanted. Love the new truck and would recommend going here for your next vehicle.
I worked with Dominic to buy my new car. They made everything about the process easy and low stress. They were flexible and helpful in explaining everything I needed to know to finance. It was my first time financing but they made sure to assist me to get the best financing options. My car payment is under 300$ a month. Plus for the trade in, I got a great value for my old car, they towed it for me! From Greenwood Village.I highly recommend working with Medved in Arvada. Ask for Dominic is you can cause he is great.
Manager Kenny Ritz is the best. Incredible service. I would greatly recommend their services and cars.
After driving 6+ hours to pick up the vehicle we had already negotiated on, we waited 5.5 hours at Medved to drive away without a new vehicle (price changed, broken windshield, missing key fob, no owners manual). The sales manager was extremely unprofessional and lost the company a sale. I would not recommend them and to be honest, we laugh with other dealerships about how terribly we were treated at Medved.
Although it took longer than I expected and there wasnt a lot of cars for me to look at. Everyone was nice and helpful.
Have had multiple good experiences with them. Manager Kenny Ritz is phenomenal. Really grateful for how they treated us.
Great efforts by the staff in all departments. Working through staff, parts and inventory shortages!
It was wonderful! They where fast, got a grait deal, and vary informative and friendly
Sold my old car to them with ease. It was time to get a new car and get rid of the old ones. I had used Kelly blue book to get a value and had dealerships call with offers to buy after having it inspected.I got to MedVed and met AL and he was friendly and mentioned the car just needed to be quickly walked around a driven. The whole thing took about 30 minutes and I was walking out with a check.I called Al back about another car a week later a did the same thing with another vehicle. Both cars were in used shape and we were nervous about bringing them anywhere but our offers were very close to the KBB expected amount.To expedite getting your check for your old car bring your title and ask for Al.
Sales woman who helped me made me feel like family and showed she really cared about me as family! Best sales woman I e ever encountered!
Been a long time customer until recently, they are so big they just cant take care of anybody well. Not horrible for a big box dealer, but really nothing to keep seperate themselves from any other...
The salesman Todd was awesome I went with my nephew to pickup is new car if I every need a new car I will make sure I check you out first I would Todd to wait on me I came all from Pueblo just to help nephew and it was worth the drive So thank you Todd
Fast transaction, priced right all around a good experience
My family has done business with medved for many years. They always provide great service in our buying of vehicles and in the maintenance of our vehicles.
Emma was awesome to work with! Thank you for being so kind. Sam was also great. Thank you Sam for being so knowledgeable about your GMC trucks.
Exit Kipling, exit ward. Yes I grew up with their radio commercials, but their cars and services are equally reliable.
Awesome dealership that has amazing deals & are always giving back to the community & fb followers with cash,prizes, & FREE car giveaway every month❣️ #medvedrocks💯
It was hard but everyone was real helpful in helping me get a car so thank you and especially Quinn and joe thank you guys
I absolutely loooooove medved auto Plex they are so kind non commissioned salesmen who listened to what I want and needed!!! Highly recommend!!!
So much for doing business here. Every number I called on their website doesnt work. When I found a number to get through to the woman who answered the phone transferred me to a non working number AND, while I was in the middle of speaking with her. VERY UNPROFESSIONAL. and NO I will consider this place again nor their sorry to hear about that bs.. #kia
Very patient and they were not to pushy.
I spent 3 hours with Emma. It was the best car experience I ever had. She was so charming and knowledgeable. I can recommend Medved and Emma to all
Took a few minutes to drop my car off for oil change at 11a and it was read by 3p. Quick and easy. Big open outdoor area for social distanced check in. Highly recommended.
Sean O’Donnell was great. He listened to what I wanted and could do and was efficient it was great!!! And Willy in Financing was awesome too. They both are an asset to you. Thank you guys!!
I really appreciated the quick help of the service department with my Ford Escape. They were friendly, accommodating, and Joel was always right on about when things would get done and how long it would take so I didnt waste my time. Ill be back.
I had a great experience at Medved. I worked with AJ, who was great. He was very polite, professional, and knowledgeable. The process and paperwork was simple and straightforward. It went very smoothly. Would definitely recommend buying from here.
Work not performed on day agreed upon. After the 2nd day got the car back. They did the oil change and now my engine light is on. It was not on when I dropped off the car
Medved Collision team was fair, transparent and did nice work. Kyle is a real pro and knows what he is doing.
We went looking for a lease and found Auston&Sean, they took excellent care of us. Got the truck of our dreams, they were very professional and focused on what we needed. We will be back again and again
Andrew Gill was outstanding. He was positive and solution oriented. If he didnt know the answer to a question then he always followed up to provide the answer, even when I forgot that I asked the question. Positive 2nd purchasing experience at Merced. Great job.
Only used the body shop through insurance. Great people, quick work.
Medved autoplex has a great selection of clean used vehicles. I bought a tahoe from Dominick Ienna and the process was very quick and convenient, I would definitely recommend buying any car from him.
Great customer service. In and out . Very happy. I will go back again.
Customer service is A+ and my car came back looking better than the day I purchased it. These guys are great. Thanks!
Great team to work with all around.
AJ worked with me, flexible and helpful explaining everything I needed to know to finance and answer all the questions my mom and I had. Im beyond happy that I went here! Since then AJ has been reaching out to make sure Im still happy with my car. Hes the best 10/10
Amazing sales people at Medved!! They were able to find what we were looking for and went above and beyond!! Thank you to Emma, Brian, and Alex for working with us and being such genuinely kind individuals!