REPEAT CUSTOMER. Been coming to this location since Nov 1980 for so many moves I’ve lost count. Today was for my daughter who graduated with honors, got a terrific job, and moved to her new place. What a happy day! We only needed a small truck with ramp and an appliance dolly. Rental was super fast under 15 minutes an we were on our way. The return was under minutes. What a polite and efficient crew. We reserved our equipment ahead of time which I highly recommend.

Courtney was very helpful and polite. She helped me over and beyond customer service requirements.

Made a reservation on the phone but when I arrived, they said they had no moving cars left. Don’t confirm something if you dont have the supplies.

I left an item in the U-Haul truck I knew exactly where and when I came back the next motioning to retrieve it was gone nobody rented the truck whoever cleaned it out stole it they have theifs working for them

Nice air conditioned facility.Code for elevator.Locks on carts.

It was a slow day so service was fast but do have complaint about the 5x9 trailer which did not look wide enough so when measured it, the lenght was exact but surely the width was 43 only. Thats a whole 9 inches less false advertising. When showed it to sales rep, he suggested to call corporate to let them know. Im just writing it here for now instead. Nothing against the location though, yet.Its been over a week since I wrote this and received a notice saying the picture have been viewed over 500 times but sadly no one from Uhaul have contacted me about the issue.

Thanks for Great Service Nevin, helpfully & professional I rent from u haul for my business & i could tell right a way he knows what hes doing, treated me with Courtesy see you soon thanks again

I made a reservation a month ago and so I made all the necessary arrangements for my move out date. When I show up for my reservation they say they don’t my van available even though I made a reservation I month ago. They only offered me 50$ credit told me to wait for an hour. I needed my van ASAP and I couldn’t get it. Ridiculous that they can’t even meet my reservation.

I Had Nothing but issues when I moved to California. Even having issues at another uhual location where their was no proper customer service. But, this location is where everything changed! I was met with Tom that got brought up to speed on my issues about the truck & the storage unit I wanted. He solved each & every problem I had. Even while waiting Asking me & my Fiancé if we was thristy is something I appreciate where Im from (RI). As well had the rest of the team which is Danny & Nevin that helped out in many ways while I had to unload the truck into the storage unit. these guys never said no, or gave attitude, had a chill vibe to them while chatting about these issues I was going through. They made me feel at home there. These guys need a pay raise for presenting uhual in professional way where I will ALWAYS be going to that location from now on.

Very professional and efficient. Staff was friendly and helpful. Store was clean, organized, with a good layout.

Have used this location for everything from big truck rental 2 hr pick up truck rental and all of our propane needs. Staff is wonderful and trucks are well maintained.

The general manager was awesome! Thanks f much for getting us on the road ready to tow a trailer! Great work!

The employees here are very helpful and easy to work with. No hidden costs. You only get and pay for what you want! Just order the truck online, and stop by to pick it up.

Pretty good customer service!

Anthony, the general manager of this location, was so kind and professional. I had a hitch installed and bought a Thule bike carrier. It was a fabulous experience.

Very Poor customer service. My reservation paper work clearly stated I was to pick up my truck at this location. When I presented my reservation paperwork to the Staff at U-Haul Moving & Storage of Midway they informed me that they were only my preferred location and I would have to go to another location to pick up my truck. They made no effort to accommodate my needs even though they had (3) similar trucks to my reservation just sitting out in the lot. I wish I could give Zero stars for this business. I will not use them again!

Professional and fast service! The employees all seem to be on point with everything. They are all very knowledgeable. I was in and out when I came to pick up and drop off!

Did not like the pricing at all. the customer service was great. Very convenient but pricy. There is a catch to the $19.95 deal get all the information and ask several questions about mileage, daily rates, one way, round trip, insurance, additional fees and taxes. Count the cost before utilizing the service.

REPEAT CUSTOMER. Using this UHaul from 1980 to today. Awesome as usual on today’s rental, a 6 x 12 trailer that made my niece’s move a fun event🤓👍

I have used multiple services from this location and have received exceptional customer service, especially from the store manager Chris Weersing. I highly recommend this location to everyone. There were outside factors with my moving and storage needs that complicated things and Chris made sure every issue was resolved and went out of his way to do so. This is how customer service is supposed to work.

Great selection of trucks and equipments.

Great people working here. Really went out of they way on some unique requests I had!

Moving to Las Vegas coming back to air again running the truck multiple numerous amount of time Mike and the rest of the crew are easy-going really nice work with you and really help yall with a lot of things and I highly highly recommend everyone to use you all and specially at this location

I would never use this this location for anything again. The staff lied when we went to pick up our truck rental. They stated they did not have our truck and that we cancelled on them, which could not be further from the truth. They actually rented our truck to another person leaving us scrambling on the day of our move for another truck rental. Use a company that stands behind their reservation process not this U-HAUL vendor😡.

I wished there was a minus - i would give them minus 7 . I called at 4 to reserved my cargo truck and after everything was booked and ready for the next day . A couple hours 3 1/2 hours later, they called me back and said they have to move my reservation to a different place few miles away . Jeez, i didnt know Uhaul would stooped so low to milk out the customer for few more dollars after all conformation was said, booked and done . Shame on you !!!!!!!!! Dont go here people !!!!!

Been here a few times to get a truck for the day and the dudes here are definitely on the ball and quick to get you going.

Great service, hooked on and off the 9x5 trailer with ramp with no time, excellent staff, we go there again.

Well organized in and out, no problem and well kept motorcycle trailor...

These guys have taken care of us now twice with prompt service. Thanks for knowing your stuff

Super easy to rent a truck.In a out in 15 minutes

They pretty helpful, alright pricing, but very easy in process

I was told I could just use night drop off, when I did that I was charged another day, I was never told that small detail, received manager call and he was very rude . Not renting uhaul anymore

One of the best uhauls there is.

It really felt like there was too much paperwork to rent a truck for the day

Very help full and friendly

Best uhaul on the planet

The after hours return of the truck is a pain.

Respectful Customer Service

No trucks available for me

Very efficient