Awesome place of business. Shannon S. Was great, her customer service skills goes beyond any I seen in a very long time . I recommend this property to any and everyone.
The best place that have a storage locker. Management is always great, and friendly
Chris and his staff are super ready to assist you .no questions unanswered .so far its excellent thanks
This was a 4 star originally, but this facility had some break in April and mine was one of the 4 or 5 that had got broken into, there is no cameras in this facility and when it came down to me getting money from the insurance that I thought I had been paying every month because you have to have it when renting one here, they told me I didnt have insurance and so I was !@#$ of luck esensually. And I have been a customer there for going on 7 years and so I will be looking for another storage to rent. And another thing is it says its a locked on rate, absolutely false my rent goes up almost every three months . So if you want a place that takes no responsibility for theft and no security for youre stuff, that is totally over priced here is the place !
For anybody thinking about using public storage do not!!!!. They are insanely money hungry and every six months they are going to increase your price whether you like it or not . I’ve been a loyal customer of theirs for almost 10 years and they would never lock me into a price I am done with them and tired of being bent over and being token of my hard earned money for their greediness.
Clean unit. Great customer service. Have everything like the lock and info pamphlet in the unit for when ever you’re ready to come and unload it’s all good to go. The key pads say your name which is neat and the staff is friendly and helpful. The online system is quick and efficient. This location is a hidden gem off of Sheridan and 80th. The 5X10 fits a lot more I thought it would.
Great staff here .someone broke a key off in my lick. Employee had it fixed in 5 minutes. Its clean. Well taken care of.
Excellent place to store your stuff and Chris is amazing with Custer Service.
Chris was super helpful and knowledgeable! My first time using storage and he made it simple and easy!
Chris is amazing he deserves a raise he’s so fabulous!!! Love him thank you!!!!
Needed a storage quickly...was able to get everything done online. Onsite. Chris was extremely helpful.
Service was great, prices are better
Chris was super helpful and had all the answers to all of our questions. We felt super confident going with public storage for our unit. Great customer service highly recommend.
Clean and friendly always have the answers to my questions and understanding..
Place is great. So was the service and. Move in special was awesome as well. Would recommend.
I had trouble logging in to the website but when I called Chris he was very helpful. I had to eventually go in to complete the agreement and he was very thorough in explaining everything and showing me the unit. Very easy to work with and great customer service.
Straight forward experience no hidden stuff like other storage units. Great place!
The customer service and assistant to fit my needs and exceed them was such a help and relief…..
Helped me get a great deal on a storage shed.Chris the manger was friendly and super helpful.
Great location! Friendly staff!
Clean and quiet
Good secure storage very friendly and helpful Chris was awesome and made the process very smooth
Good place. They changed the gate box recently so now you only have 2 tries to get your code right before a minute lockout period. I want to find another unit from a different chain now. Secure enough To be difficult for me to to get into is not what i was paying for
They made it super easy and zero contact. I am glad I chose here for my storage needs.
Chris was very nice and helpful in helping us get set up with a unit. The process was fast and simple. He took the time to explain everything and the process didnt feel rushed at all. Definatly had a great experience here.
After a long, grueling trip of 1300 miles, Chris was a breath of fresh air. He was instantly available, made us feel right at home and helped us choose the perfect space to rent. Ive never had to rent storage in a brand new state before and he made it painless while welcoming us with restaurant suggestions and giving us tips on the surrounding area.If you want a professional manager to take care of you (and your things!), get you exactly what you need and do it all with a smile, this is the Public Storage venue for you! Trust me. With him on watch, I have complete faith my belongings are safe and secure.
I had recently moved into state and had misjudged what my storage needs were. Chris (manager), helped me upgrade with ease and toured the property with me. He was friendly, helpful, gave great advice and spent extra time helping someone new to the area. I have no concerns that my property will be safe and secure while here, and that Chris will be maintaining an orderly and supervised facility. Highly recommend!
Helpful and quick service!
Brenda is very nice and helpful. I had many questions and she explained everything to me. I got a unit that was to small so I had to get a bigger one so her and Chris were understanding and helped me out. No hassle or pain to do it either
I must tell the managers of this storage facility that your employee ms. Nicole was super professional as she was very polite and knowledgeable in her duties!!! She helped me in not only understanding how to rent a unit but she also explained everything to me very clearly!!! I hope all of your facilities are staffed with someone of nicoles personality and professionalism!!! Thank you for your time.
I had the pleasure of working with Chris at the Public Storage on 80th & Sheridan. Chris went out of his way more than once to make sure my needs were met! A big shout out and thank you to Chris for his great customer service!
Great communication throughout the reservation, follow-up, and sign-up processes to get storage unit. Slight hiccup in reservation was professionally addressed and taken care of to my advantage by knowledgeable and courteous manager. Locker was clean, all equipment works, and location has good security and protection of storage units. Overall process went better than expected. Good place to rent.
I was a renter here for 3 years and Ill leave it at least too say that public storage itself is 100% the most money hungry itself I paid a whole month and was only there until the 6th when I came to get everything and cleaned the unit and asked if I could get some of my money back they said no which after me being there 3 years and always paying them no is what I got Glad too be gone
My stuff feels safe there, Chris, employee there, is a real gentleman.
Ive been renting space from this storage for almost 2 years now I usually am greeted by Angie (who is always awesome with excellent customer service!)when I come in to do anything inside the unit but today I was greeted by Brandi who was very friendly and very helpful.... sometimes you get disappointed at different businesses by different customer service reps, but Brandi did not disappoint she was very friendly& very kind and just awesome in service and I appreciate that...
Chris was the BEST. Fast service very friendlyBEST SERVICE IVE RECIEVED.
My experience was very positive and positive. Chris was very well informed and explained everything very clear. I would recommend him and this facility. thank you
Great customer service Chris and Nicole are very nice and helped us with everything we needed. I definitely recommend this place! :)
Be careful of the location you choose
Angie is awesome. Courteous, helpful and extremely kind. I Would definitely recommend this to first timers and anyone looking for great friendly service 💕
Staff is friendly and very efficient.
This place is manage well very clean friendly service good garages gate works good. They help me get my lock I like computer that does slot of they. Rental thanks cowboy. Randall T Martin
Ive been getting robbed out of my storage looks like they really dont care insurance is supposed to cover all my dead fathers collections and hunting trophies and stuffed birds they climb over the wall or open it up in the back from the unit next to you in my case really know my family pictures crushing the frames in and the glass down into them. Basically thousands of dollars in damage to but only the minimum insurance covering 3000 they just destroyed the place sat around enjoying themselves burning my propane tanks staying warm I guess Ill
So easy to check in. Filled out paperwork online before arriving. Angie was very helpful. Able to answer all,my questions. Best prices around.
After losing my home unexpectedly I was pretty stressed as most in that situation. This place has the most helpful and patient staff I have ever had the pleasure of working with. Cathy and Angie are always willing to answer questions and are not just amazing at their jobs but also as nice as can be.. I’ll always recommend this place to anyone and will do business here rather than any other place.
Im new to PS and leaving the things i love behind. I had a great experience with the staff here, all were helpful and nice to work with. Im leaving a star to be had when i return and retrieve my things safe and dry!
When I came in the other day to pay my bill. The person working the in the office I believe his name was Chris was awesome! Thanks man!
Jami is a wonderful. She made my move in extremely easy and I feel safe storing my items at her property. I see the way she treats other customers, her property and the way she treated me, there is no question of satisfaction. Five stars without hesitation!
When i went in the customer service was unbelievable, it was late, past closing time but that didnt bother chris. He was helpful answered all my questions with a smile. Thanks chris your the best!!!!!!$
Cindy has been extremely helpful in helping identify the size of storage unit I needed and what else would be helpful (covers for furniture, dryer cloths to repel bugs, etc.). She is friendly and always willing to help. Cindy is also very personable and easy to talk to.Additionally, when I made my reservations online, Cindy called me promptly to confirm the unit/s I needed and setting up time to meet.My interaction with Jessica has been more limited. However, she was very friendly and flexible in meeting me to do the paperwork on the second unit I rented.The units are very clean and ready to move in;I strongly recommend this facility to anyone needing extra space in the north area.
Brooke H. was helpful and friendly. She assisted us in multiple transactions between two different locations, all with a smile. Very professional.
Rented a unit at this Public Storage a couple of days ago from Angie. She did a fantastic job helping me find what I wanted, and getting the rental agreement processed quickly. The whole thing only took about a half-an-hour and I was on my way. I definitely recommend this location!
Angelique was awesome to work with. She handled the showing and paperwork professionally and swiftly. She made this a breeze so I could move in and move on with my day!
Clean, with a high tech security system!
Moved in a hurry, had to find a storage unit fast. Angie was a pleasure to work with; very helpful, polite and professional. Unit was clean and access easy and convenient.
Jo was the best! We had a crazy move and needed a last minute storage and Jo made it happen. We got there at almost closing time and she was quick to make sure she did everything in her power to get us through the gate before 6!
Angie was a great customer service representative. She was very knowledgeable and very helpful in finding the right size storage space for my move. Great job Angie, thanks....
Friendly staff, good location, decent prices, security cameras. Poor lighting within the facility.
Renting process was easy and Fast. Angie the office Lady was very thorough and respected our valuable time. Were glad were going to be so close to where were moving. We would recommend to our family and friends
Storage unit was clean and ready to go. Ive been dealing with Cindy for over 2 years now and she is always friendly and does great job. Great place to store your stuff. I had one small problem with the door not shutting right and I told Cindy in the office and they fixed the door later that day. Great lace to go, P4.
Awesome customer service from Angie!! She is very knowledgeable and was super helpful in showing units that would work for me and provided great advice. I would definitely recommend this location to others.
Angie was great! She was helpful, polite, professional, and knowledgeable. A fantastic customer service experience all around.
With short timing, and needing a storage asap, Angie and Cathy showed great warmth customer service and gave the best deal they could. Made this U.S. Marine soft.. so much recommended.
Nice place to store. The attendant was very helpful and made us feel very comfortable.
The process was very quick and easy. And the customer service was great
Great customer service! Great location!
Jami is absolutely amazing! Have had to utilize the property a couple of times this last year, shes always so helpful and actually cares about her customers as well as the property. Always clean and have never had problems here :)
I just want to say thank you for taking the time to put your customer first. Was locked out of my storage and was taken care of with a phone call I thank you for helping me on this cold day outside.
Wow..Auction today... What a blast... Very well managed and fun group of ppl.. Starting wirh the property manager Chris... To the district manager, Mia...I went back later in the day (at closing) to rent a vacant storage.. Without hesitation or any kind of stress Chris took care of my storage needs and has anothet happy customer, ME!!THX CHRIS FOR MAKING THIS TRANSISTION AS EASY AS YOU DID... AND STAYING LIGHT ON YOUR FEET.. EVEN AFTER HOUDS4!!YOU ROCK!!
I got set up with my storage space with Angie today, she is awesome to talk to and provided excellent customer service. The process was very easy and the property was very clean.
I had a really great experience with using Public Storage, especially the Westminster branch off of 80th st. First, when I called to make a reservation, everything was easy and quick. I received a quick confirmation call from the district manager and they were ready for me the next day. When I arrived, Jamie was friendly and professional. Second, the grounds of the establishment were secure and clean. Finally, I was a little worried that the office had closed right before I finished moving out on the last day of the month and and I received an email stating that I owed another months rent. I called Jamie and she said that she had already cleared up the last months rent and I didnt owe anything. Thanks Jamie and Public Storage!
Had a great experience setting up a storage unit with this facility. Angie was pleasant, efficient and took my change of unit from what I had set up on the internet in stride. I had set up a unit online prior to arriving from Florida and found when I arrived it was to small. Angie showed me a larger outside unit that was perfect and was able to switch the units and still allowed me to keep the internet discount. I was in and out in 20 minutes. Thanks Angie!
Very nice facility, clean and good accessible hours .
The manager was very helpful, great location.
I have used Public Storage in the past, each use has been a convenient and hassle free experience. Your representative Jamie was a pleasure to work with and in my opinion a most valuable asset to the property. Thank you Jamie and Public Storage.
Been with this location for over a year now and theres always great and friendly service! This past weekend i switched to a Smaller unit and Angie the new manager was amazing explained everything to me very well and got me a great deal!!! I will miss jami but I definitely believe they are in good hands with Angie!!!
Angie was wonderful!!! Lots of good information, facility clean and she gave me just what I needed. Very knowledgeable.
Brenda was so helpful thank you for the great assistance I totally recommend this placeThank you
Went in to make my payment the employee was extremely nice thank you!
Clean units and place. Very friendly and courteous staff. Angie was helpful and answered my questions.
Angie was great at Public Storage! Friendly, knowledgeable and super helpful. Thank you for making my experience of moving less stressful, Angie!
Angie was wonderful and helpful. Great rates for renting. She offered to stay later if needed which I thought was excellent customer service.
I have been a customer at this location since 2008 and have nothing but great things to say about this location. Cindy and the staff are awesome and are always on top of things around the property and have always taken care of my questions and needs right away. Its nice to have great personal service that is consistent over the years!
Great place neet and secured. With a friendly professional staff you cant go wrong
I always stored at public storage, but this one always worked with us and helped along the way best place to be
Help full every time I come by.. Great costumer service. Would recommend to anyone.. Would like to see more customer service like the ladys here.
Check in was a delightful and easy going process and Angie was most helpful and professional, the units are clean and the grounds and well kept
Thank you to the manager great service.
Excellent Customer Service, variety of packing supplies available for purchase
Brenda was very helpful in getting everything set up
Very quick and friendly. Angie took care of our needs. Only negative would be the lack off parking space.
They were great while renting. Soon as I wanted to leave, nothingbut headaches
Cindy is the most helpful person I have ever dealt with at public storage. She has stayed late just so I could come pay my bill. She is always very friendly and the grounds are always neat and clean
Alex and Jamie were so helpful in getting me check in and making sure I had the right unit for what I needed space wise. They were incredibly friendly and helpful, I would recommend!!
While the site manager is quite helpful and friendly, there are a few problems with the property that make things difficult. First, access off of 80th Ave. is dangerous as there is no turn lane coming from the west and traffic must stop until an opening occurs so a left turn can be made. Secondly, and most annoying, the entry code boxes are located so that people entering or leaving the premises must get out of their vehicles, regardless of weather conditions, and walk over to the boxes to enter their entry code. This could, and should, be easily remedied so as to provide customers a far better user experience. Third, there is virtually no parking for patrons in front of the office. For these reasons my rating is less than it would otherwise be.
Been a customer for almost 2 years now. Lot is always clean and employees are always presentable. They carry all the boxes and fixins you need to get a move done too!! All things considered I would always recommend this location for storage.
Cindy and cheyanna are very professional and friendly the property is always clean. Every time I go there I feel my needs are met. Public storage is the place to go I would refer anyone to this store thanks guys for being so wonderful.
Was great. Answered the phone promtly and answered all questions. Was quick to solve all former problems from a previous location. Fast friendly and on the spot when needed :)
Jamie. Is nice and helpful. Made me luagh. That good!! It make feel good dealing wonderful people. Keep it up. If i ever need a storage. This will be first place i go too. Arn
This is a wonderful self storage facility. The management team is very helpful and very informative. The property is well-kept and clean. I would recommend this property to anyone who needs self storage.