My boyfriend bought me a gift card for Spavia for my birthday since I told him that I could really use a massage. I’ve had plenty of massages in my life but have never been to Spavia, and was not sure if I would get the quality of massage that I am used to.I decided to book an hour at the Bradburn (Westminster, CO) location with Kyle. When I arrived, I was greeted warmly and given options for what scent massage lotion I wanted and the music type I preferred before being taken back to the locker room/waiting area. Once I got beyond the lobby, it felt like a higher-end spa… so clean and relaxing.Kyle was an amazing therapist and I have to say that it was one of the best massages I have ever had. Just the right pressure, he worked on all the kinks and tight areas in my neck, shoulders and back and even showed me some great stretches to use on a daily basis.When I was done and I was checking out at the front desk, I was offered the membership but it wasn’t a “hard sell” or pushy at all. If I wasn’t going to be out of town in the coming months, I probably would have signed up. But I’ll definitely be back for sure!!
Booked online but go great service from receptionist at arrival. They have a locker room where you can change with some amenities (shower, blow dryer, etc), and then a small relaxation room to wait in with hot towels and tea. The massage was great (by Anne) and very relaxing. Loved that it had the feel of a mini spa here! Will be going back.
A great place for a facial or massage.
I went to Brie for my facial. It was the best facial I have had in years! She was kind, insightful, and willing to answer all of my questions about my skin care routine. I cannot recommend Brie and Spavia enough.
Wow! Amazing services here! I saw Lisa for the second time and I am SO glad I booked her the first time in July because she is now my go-to massage therapist! She uses customized methods to really help YOUR aches and pains. Love her techniques and her attitude. She is the best! The front desk ladies are always very friendly and helpful. Ive never dealt with a rude or unhappy employee here. Their products are fantastic as well! I especially love the CBD pain relief lotion.
Kyle is the best. Would recommend him highly
Absolutely had a wonderful experience. Such a relaxing atmosphere. Massage was greatAll safety precautions were followed completely.
Haven’t been but the people are nice!
Lisa was amazing - she understood exactly what I needed and was able to put my pains at ease. She was also able to give me some great action items for healthy maintenance until our next visit. Very informative and kind!
Five stars for this spa! Great communication and easy booking process. The spa was very clean, and Elsa gave me one of the best massages I’ve ever had. I will be back!
When I came in to get a massage I felt fine. I left with a neck ache and pain... I thought it was also overpriced. You also started my appointment at exactly the time I checked in to fill out paperwork which means it took 20 minutes for her to even start massaging so it wasnt an hour and 20 minutes. It was only an hour massage. The only reason I gave them a score of 3 is because my masseuse was very friendly and a sweetheart. Im tired of overpriced underwhelmed businesses I wont be back.
I totally enjoyed my massage. Im looking for my next massage next month
Skylur did a great job on my hydraderm facial & she was very informative. Will definitely book w/ her again.
Great day spa with very kind and helpful staff. Beautiful and completely comforting inside, relaxing is not a problem. Full of different treatments that you can choose from with decent prices. Easy to find especially using Google maps, I use Google maps for everything! I would highly recommend this day spa to anyone and everyone!
Beware before you join their membership program. I joined the 3 month program and was told that my massages do NOT expire. Well, apparently when you cancel your membership they do in fact cancel after 30 days. I tried to talk with the manager regarding this but she was not willing to help me at all. She stated that the girls are very good about telling customers canceling that they have 30 days. I would have remembered that considering I would not want to waste $60! I asked if there was anything they could do since I was only a few days over the 30 day period and she was not willing to work with me at all. Not even given a credit or some type of credit to apply towards a package. Would never go back to this spa.
Spavia is great! I used their first-time customer discount which brought my first visit to $59. Prior to the appointment they have you fill out a few forms to customize your experience (choice of lotion, whether or not you prefer conversation, music, etc).I have never been to a massage parlor with a full service spa, so I appreciated being walked through the process. My massage therapist was Justin, and he did a wonderful job with helping me relax and enjoy the massage.I would go back!
Caring therapist. Professional environment. Good attention to Covid19 protocol/cleanliness.
Great service, super friendly and beautiful atmosphere.
Massage therapist listened very well to MY NEEDS and was very precise about providing that. Front desk employees were equally as helpful and accommodating.
Just had a great experience at Spavia. My massage therapist Theresa was wonderful. She was able relieve a ton of tension at my first treatment in years. The front desk staff was friendly and the facility was great. Our family signed up for a monthly membership and we will definitely return.
Kaley was so amazing! This was my first time, but definitely not my last!
Helpful, courteous staff. Clean.
The environment was sincerely relaxing, the front desk very helpful, and the practitioner delightful. Lovely staff. Clean store. Looking forward to the next visit.
Had a great experience at this place! Staff was very professional and knowledgeable. Especially Julianna, the esthetician who did my facial! I dont honestly know much about skin care, nonetheless she was very knowledgeable and willing to answer my questions and to give me advice on skin care. The facial was incredibly soothing and relaxing, in particular the facial massage which I didnt expect considering I have a beard. She seemed to have no trouble working around that which was a concern of mine.Definitely recommend this place to anyone looking to unwind after a long day at work!
Perfect place to give yourself a break to maintain balance in your life! Get a membership and plan your relaxation one time a month! Bonus for members....buy 2 gift cards per month at a discount for a great treat to those you appreciate. The facility is clean, they run on time and every technician I have used sincerely cares about my experience! Try it! You will be glad you did!
I have only been to a few places that offer massages and I have to say that from the moment my wife and I walked in we were impressed with the lay out, the facility and the staff. Great experience all the way around.
Excellent my therapist spent time understanding my needs and preferences. I didnt have to tell her my pain spits at all. She was so good just by touch she was able to determine where to focus and massage accordingly to relive my discomfort. Excellent experience. Will return again and suggest to all friends and family.
Got the $109 age percentage facial package and worth every dollar spent. I had Meghan really knows her stuff and did an incredible job on my face . People noticed a difference . Definitely going back . This was my first visit so if you advise them that they will give you a $20 discount for your first visit regardless what service you choose . If your a guy that needs to look good for a date or something else I highly recommend this experience . Easily took 5 years wear and tear off me.
Spavia is hands-down the place to go for a monthly membership to get great services like massages and facials. I’ve been a member there for 3 years and love it! The money you spend versus the service and care you receive is so worth every dollar! Consider investing in yourself and becoming a member. You’ll be glad you did.
The facility is nice. However, when you book make sure you get a massage therapist that can meet your needs. Ask before you book because theyre not all created equal. Ann knows her stuff and really worked all my sore athlete muscles. Mandy is good if all you want lotion and a light rub down.
Spavia is amazing! Their skilled massage therapist are the best I’ve experienced! Huge shout out to Rhonda who has taken the time to make my shoulder right! 4months of massages is finally fixing the last 5years of pain! Thank you for doing it right and getting me back to a pain free and happy life again!!! ~Joni S.
Spavia Orchard is 1st class! I have been getting massages regularly for over a year and have had nothing short of 5 star experiences. The staff is always professional and the therapists are very talented. Keep up the great work!
Wonderful experience at spavia with my facial from Juliana relaxing music and atmosphere. All the staff are friendly and listen to your needs. Julianna recommended facial products for my face. I also get my massages there. Reasonable prices!
I went to Spavia Bradburn to get a Vital-C radiance facial for the first time and it was amazing! Michelle did a great job and made sure my skin looked radiant. I definitely recommend it for anyone who needs a little rejuvenating.
Great service and staff was beyond good. I received a spray tan today and I was given a thorough explanation of products and follow up. The new location is beautiful! Im impressed so far and excited for this new location.
This was exactly what I have been looking for, everything from the facial to the massage was out standing. They were very kind and knowledgeable. They were very warm and friendly, the spa was very relaxing and comfortable. Highly recommended, I cant wait to go back...
Spavia Orchard is great! The massage therapists are all good ... theyre all knowledgeable and really good at what they do. I had Abi tonight and she was friendly and chatty while getting right to the problem that is my neck. I will be back!Facial tonight ... it was very relaxing and my skin feels good and looks fresh!
Very nice place! Everyone is very nice. I really enjoy their massages and every massage therapist I have had has been great. I really like that appointments seem to be available on short notice!
Clean, quiet, relaxing, staff is very welcoming and friendly and they get the job done and do a great job.
Ive been a Spavia member for a couple of years now and love this place! Ive seen many different massage therapists (although I do have one that I go to regularly) and have never had a bad massage. The staff is very friendly! This is the perfect place to relax and treat yourself!
I had a massage with Alyssa and it was amazing. Alyssa was attentive and focused on the areas that needed the most attention. The atmosphere at spavia is really relaxing. I would recommend arriving 20min before your appointment so you can enjoy the relaxation room before your massage. I will definitely be back.
I like the coziness of the location and the friendly staff. Their facials and massages are amazing and I like the affordability of their services. Would definitely recommend and come here again!
Love this spa! The atmosphere is very relaxing and the staff is always friendly and nice. Highly recommend Tracy or Caitlin or facials and Katie for massages!
Best massage Ive had in a very long time. Ann (or Anne) is amazing. Love the relaxation room, robe, neck warmers, hot tea, and green tea mints :)Update:I have now seen Anne, Christianne, and Roxanne, and they are all phenomenal.
This location has pretty poor customer service, and the Manager doesnt appear to be equipped to rectify it. (blame the customer mentality). The massage therapists are hit or miss, but mostly miss (the good ones are hard to schedule). If you are a seasoned massage getter...looking for higher-end quality, this establishment will not deliver. The actual facilities are very nice...but this simply cant make up for the inadequate customer service and poor quality massage experience (extremely poor). Tipping is NOT required, it is customary to leave a tip if services rendered deserve it. The Manager quite openly shamed me for not leaving a tip with some of the bad therapists, based on my above statement (although I left tips with 2 of the therapists who I wanted to tip)...also the Manger was not open to hearing why I cancelled my membership, she simply didnt care....fairly outrageous; however it became clear, the customer service is a reflection of her personal incapacity to manage effectively.
Great massage, great ambiance and amenities (shower/wait room) And front desk was very accommodating to my late arrival. Thanks!1/20/19: I gave my mom a gift certificate for her very 1st massage at the 1 in Chamblee, Ga. zip code Ga 30341.She loved it so much she got a package! I live in Co. & go to the Bradburn Spavia in Westminster, Co. I will cont. to recommend u guys to fam/friends. Again thank you!!
Customer service was fantastic - thank you to the front desk ladies for being so friendly and accommodating, thank you to Traci for a great 1st time microdermabrasion/facial and wonderful conversation! Good customer service is hard to find, especially from beginning to end...dont lose that, guys! Great job!
Alyssa is awesome! She payed attention to my requests, and gave perfect pressure. The staff are super friendly & the spa is beautiful and clean. Ill definitely be back :-)
Such a relaxing spot! The membership prices are great as well!
Love this little spa at The Orchards. My massage therapist Beth is incredible and I always walk out of my sessions feeling like a million bucks. This is a really great value.
Went in for a post delivery massage, had a back pain and a shoulder pain. Leila fixed me up very well. I love this place so much that I got a membership too! Loving it so far
Not good, it was not the experience that was talked about on their website. I asked for a deep cleaning facial with extractions and the facial I got was not that. And the women at the front counter was not accommodating about it... I just had my hopes up and the expectations were not met. Sad....
My esthetician was absolutely amazing!! She made the experience very welcoming and comfortable, while providing high quality services during my visit. I look forward to seeing her monthly to receive my skin care needs! Thank you
Consistent, professional service from the reception staff and the well-trained therapists. Ive been going for several years on a monthly membership basis. Both my husband and I love it!
I have been a client of spavi for years and have had wonderful therapists. They have been well trained and the facilities are modern and promote a relaxing environment. I highly recommend them!
My massage today was incredible! Elsa gives a wonderful deep tissue massage. I loved that she wasnt timid about getting into the knots and really working them out.
Lack of training!! The girl at the front didnt know anything about the service and kept saying I dont know. I got the age defense facial and the acid Courtney used got into my eye with the wet towel she kept rubbing all over my face. I told her about it and she wiped it off however, It is still burning after 2 days and lots of washes! They told me theyll get back to me about it but never did. No mention of not exposing the skin to the sun or any after session care instructions, though I told them its my first spa facial, which professional spas usually do. The girl didnt even read my application which said asthma 2x in it and chest pain and still pressed her arm right on my chest. Kept pulling out my not so long hair by her elbow and making it very uncomfortable where you really need to relax. My skin looks worse (with red burn bumps) than it did before I got the facial. I will not return to Bradburn Spa via nor do I recommend the service to anyone.
Thank you Spavia!!I have been dealing with SI Joint pain since my accident in 2007. Through years of physical therapy, pain management and their final assessment of Live with it, my wife turned me on to Suzette at Spavia.After the second session, I was pain free and Suzette has been able to manage and alleviate the severe pain thru exercises and followup sessions.From reception, treatment, atmosphere, relaxed surroundings, to the hot cup of tea after my sessions, Spavia is a wonderful, healing experience.
Spavia always knows just how to take care of me, from keeping my preferences on file to my massage therapist getting to know exactly how to treat my body. I’m extreamly busy and constantly moving around and my body gets tired so it’s nice to come here and relax once a month and let someone else take care of me! Thanks Spavia!
I love visiting Spavia. I always feel like I am getting a deluxe spa experience without an expensive price. Thank you Spavia staff!
I was underwhelmed by my facial. Everyone was very nice, the location was convenient, nice ambience but the facial itself was ho hum. Very soft, tentative touch. It just wasn’t anything special. I won’t be going back.
The whole experience is so relaxing and wonderful. Its so worth it! Stephanie is extremely talented and it helps keep my muscles loose so I can keep up with all my numerius activities without getting injured.
BEWARE 30 day cancellation policy is a lie!! I went in to cancel my membership giving them a FULL 30 days notice and was told I would still be billed 2 more times. I tried to speak with the woman at the front desk and ask why it would be another 2 billings when the policy was 30 days and I was giving a full 30 days. She told me that was just the policy and there was nothing that could be done. I asked her if I had come in yesterday with 31 days, would I only have been billed one more time and she said thats debatable because it still wouldnt have given them quite enough notice. It would have been 31 days and their policy is only 30. I guess this means that it doesnt matter what you sign, they can just bill you whatever they want. Extremely unprofessional and misleading!
Had a bad reaction to the glue used in the eyelash extension. Had severe redness, eyes nearly swollen shut and itching, watery eyes. So far Ive spent o we $200 in medical costs and list a day of work. Its now 4 days later and I still have symptoms . Been to urgent care, ER. And now to my doctor .The company removed the rest of the lashes that I could not sure get out on my out. Today they refunded the removal price . I appreciate that, but thought they shoukd have offered something else for all the trouble.
Terrific place, the atmosphere was so warm and inviting. I was very relaxed and comfortable through both my massage and facial. The staff was professional and friendly. The locker room was so convenient and well stocked. I definitely recommend giving it a try.Another great service, highly recommend the hydraderm facial I cannot believe how smooth my face is. Mariah is amazing.
It was excellent! Price was right and the people are amazing
I called and asked if they had any therapist that could release a seized muscle in my husbands back, told them that he couldnt turn his head because of it. They said they had 2 therapist that can do that. My husband went in had the massage and it did nothing. I called and spoke with someone who had the manager call me back the next day only to tell me that he requires weekly massage and we can try a deep tissue massage...... I originally requested a deep tissue massage, so since he didnt get what was requested her solution was to offer a discount on the next service. Ridiculous that they didnt make it right, I requested an 80 minute deep tissue massage and we got a 80 minute standard massage and no real offer to make it right.
Nice, relaxing, easy access (not great handicap parking though) and good therapists! If you have skin care questions, ask to speak with the cosmetologist, most of the reception help doesnt know their products. They carry Sanitas and Image skin care, full lines! Inside it could be difficult for anyone using assistive devices, but their staff will attempt to accommodate.
The staff is always friendly and respectful! The locker rooms, bathroom, retreat area and treatment rooms are always clean. I look forward to my appointment every month!
Carlos was awesome! I came in having a hard time moving my neck. Left feeling completely rejuvenated. Thanks so much!!!
I’ve had several facials before but this one was the best. Very relaxing and my skin was glowing afterwards. I also had a hot stone massage that was amazing!!!
Such a wonderful experience! A delightful facial and a massage that left me feeling like a wet noodle! Highly recommend.
Amazing place to relax and renew.Updated on 3.19.20. Ive been a member here for over 3 years and today, after spavia rescheduling my appointment person, time and place, all of which i was happy to accept, i was left in the waiting room for half and hour with no one showing up to complete my massage and when going to check, the receptionist telling me that the person didnt show and its not her fault that no one came to tell me. I was left sitting there, couldnt talk to a manager, she would call me. Worst customer service Ive ever had. I went to the orchard location as the service at Bradburn went down hill but came back to make sure i could get my appointment. Big mistake. Ill be canceling my membership and going somewhere that owns up to a mistake when they make it.
Amy is the best! Always on time, friendly, and does a flawless job! Would highly recommend her for all your waxing needs!
Spavia is wonderful with friendly and knowledgeable staff. I had the best massage with Katie. I have a monthly membership and I love it!
Great spa! I have now gone for several massages that have left me like a limp noodle! Will continue to go! Best deal is to get a membership!
Great place! Very friendly and helpful staff. My massage from Abby was one of the best I have had.
Katie gave an awesome massage. Just the right touch! The facility was clean & relaxing and I will definitely be back.
Top notch service. Brooke is always friendly as she greets guests. Abi performs miracles as the knots and stress gets removed from the muscles.
My massage was wonderful. Front desk was exceptional as well.
I love the facility it was a very relaxing environment. I also enjoyed the product. But I was disappointed because my therapist kept coughing and sneezing :-/
Just be aware that you wont get your full massage and they arent very accommodating when it comes to schedule changes. I was brand new to this location and ran late due to construction on the road. Booked an 80 minute massage for my birthday and found out when it came to the appointment that it was only 60 minutes (and then found out that Ill only actually have 50 minutes total of a masage). I felt like there was no kindness and understanding when I described my situation. On top of that, I still had to pay for half of my massage. Im very disappointed and was hoping to find a good place to go long term.
Ive been here for a deep tissue massage a few times and I will definitely keep coming back. Its consistently clean and relaxing.
My massage and facial where perfect! The staff is so welcoming and knowledgeable! I will definitely be returning.
Michelle rocks! She makes you feel comfortable and explains everything. My first experience was like I have been waxing for years with her.
My facial with Mariah was amazing! I will be recommending her for sure! My spa visit was relaxing and rejuvenating! Everything it should be!
Great service! The spa is very clean and good location. I very much enjoy the monthly service.
It is always a wonderful, relaxing experience at Spavia. The staff are great and i always leave feeling rejuvenated. Highly recommend.
Bethany at The Orchard was amazing! The front desk staff was very helpful. Great total experience!
Spavia is a train wreck of a store. The massages where mediocre at best and when you have the male therapist ask you out during the massage you can feel a sense of an unprofessional business. When I complained to the manager brandi she just tells me to calm down and pay. Never again will I give my business too or recommend spavia... should be closed down!
I am 38 weeks pregnant and Rhonda helped massage out all the knots in my lower back & hips, as well as helping to reduce the swelling in my legs & feet. She is amazing and made me feel so comfortable and relaxed!
The front desk is always so friendly and remember who we are. The massage therapist was also very polite and professional
Bought a groupon for eyelash extensions for 105. Went in and got them but was very surprised when receptionist said I owed an additional 78... I asked about the groupon and basically she told me it was only a discount since the original groupon was for orchard..But orchard had no openings... so i ended up paying MORE than what was on their website and didnt get a first time discount because of the groupon! While they did a pretty good job, I will go elsewhere next time so Im not surprised with a secret charge
I love Spavia at Bradburn! I would highly recommend Tracy for any service! She gives the best facials
Absutely loved my first visit. My husband got me a massage for mothers day. It was the so calming and relaxing! I will definitely come bere again!
Be careful when you call one location they may book you at a different location! This happened to me I called the orchard location to book a massage but they booked me at bradburn and I had no idea. I show up to the orchard and they tell me your massage is at the bradburn on 120th which is 15 minutes away at least. So I leave and called saying I would not make it because I had no idea I was at the wrong location. If I showed up I would have gotten half the service I paid for. So Brandy tells me she has to charge my card because I am canceling. She did not even listen to what happened. This was infuriating I showed up on time to where I called. Spavia incompetent staff is at fault and I get charged. Awful. I will never recommend this spa to anyone for this fact alone.
Massage was nice and relaxing but the Front Desk girl seemed to be very under trained in her position and had very poor customer service skills.
Joining the monthly massage club is really worth it. This is a very professional spa with fantastic therapists.
Mariah is the best!! She is very conscientious about her job and making her customers happy. These are the best eyelash extensions I have every had!!!!
Amazing spa! From the peaceful waiting room to the professional staff this is a great place for a massage or facial.