I stopped by for a small piece of metal for my electric bike. I needed some flat metal to make a headlight holder. That would make me perhaps the least profitable customer ever for this company. But, to my surprise Mr. Fortunato took me around the shop until he located a small piece of flat aluminum that I could use. Instead of charging me for it, he just handed it to me.If a company can treat the smallest customer like me this way, they must treat everyone this well. Heres a photo of my finished headlight mount on my new electric bike. Thanks for the help!