My family and I have been purchasing product from Ten Lei Yen for several years now, and never have any problem. We are always very satisfied with the purchase and quality of their products….very quick and helpful... They answer and explain every single question I have. I was shock that so many negative reviews appear here, which is so silly that people are so demanded, they want to buy the products as the price they want, and whichever way they like and when their demands are not met, they get mad. The company has its own policy, and some customer are trying to make their own rules and asking the store to follow their request. Those people they should open their own store and manage their own policy instead of going around and take advantage from the business. Reading all, I noted people always complain about the price, but you get what you pay. We can tell the differences right away between high quality and low-quality products. Why people complain but keep coming to Ten Lei Yen to shop? Because they know Ten Lei Yen has high quality products. People left the negative reviews are who want to buy high quality products but want to pay in the cheapest price!!!! How??? There are tons of store around, and we all have the right to shop anywhere we want, and whichever store that fit our spending limit… I see that Ten Lei Yen has promotions run all the time, if you want to save money, keep tract the promotion, be a smart shopper, not a fussy shopper.I never write a review on anything, but as I read the review here, I think I need to share my experience when I shop at Ten Lei Yen.I am not in the age that I need to eat the bird’s nest every day, I just use it sometimes, but I usually purchase to give to family members as a gift, and everyone loves it, especially my Grandparents, they eat it regularly. They tell me all the time how good the bird’s nest from Ten Lei Yen are compare to other products from other companies since they have been eating the nest for a long time…I am really happy when they told me that because I know I give the right gift to my family….I wish they know to use technology as we do so they can share their experiences too :) I just made another purchase from Ten Lei Yen couple weeks ago and received 3 facial masks as a free gift, I was amazed how smooth and bright skin my skin was just after the first mask… I went back to purchase more, but they said it is not up for sale yet, and soon it will be up on their website which I am very excited :)Will continue a customer to Ten Lei Yen ❤❤
When I visited Asia this past year I had the opportunity to try birds nest soup. I didnt know what to expect but I really enjoyed it. After my trip to Asia I was actually craving some more. A friend of mine referred me to Ten Lei Yen and the people there were very knowledgeable of the product. Definitely learned a lot about the quality and the pricing was very fair. Definitely will be back for more birds nest.
I live in Nebraska. I used to order Ten Le Yen for my mom every 6 months about 500grams each time. They have good products but the price is a little higher then other places. So one day my mom said she wanted call to Ten Le and order by herself. I don’t know what they said to my mom but she said Ten Le was rude and didn’t want to talk to her... i went to another site since.
Ive been buying yen here for years. My mom and wife enjoys the yen and the service is always great. Their product is top notch and you could really see the difference.
I buy from Ten Lei Yen over 10 year. So many people come out with new brand but Ten Lei Yen have gained my trust. I try birdnest from other company and they make me so angry. Other company cheat me so now I only buy from Ten Lei Yen.I like buying whole nest and dry nest so I only choose Ten Lei Yen from Westminster, CA. I highly recommend Ten Lei for all Birdnest. Good Price, Good Quality, Good People.
Bought this for my girlfriend, she loves Ten Lei Yens Birds Nest. She says it helps her skin and helps her with sleep. Shes very happy and so am I. I will definitely buy it again.
Came in quick, product was exactly as described, price was great compared to other stores. Happy with the service and product will recommend friends and family to purchase Yen from Ten Lei.
The old lady who help us is very rude and the way she explain is very unfriendly. I dont even know how this place been running over the year . Price is more expensive than other big seller for YenSuggest: should hire a prettier and nicer person to help customers.
It was late afternoon on Feb 24 when I came to Ten Lei Yen. The owner was very nice and friendly as she has been. It wasnt my first time there. Some of you mentioned this place is pricier than other places but you got what you paid for. or tien nao cua nay
Just got my order from Ten Lei Yen. Super happy with their service and quality of nest. I will be ordering for my in laws very soon.
Bad sevices and expense than other store with same kind products
I bought a 50gr of bird nest (about 5 nests) but when I went home I weight that its only 43gr not 50gr like they said and only 1 nest weight 10gr the others are only 8-9gr
I have no problems and bad customer service that makes me feel uncomfortable. I dont think that chúng muốn muốn dùng các giá trị, đang đăng nhập trên customer như như không có lẽ bạn muốn nó hoặc không.Bird nest là không phải là một giá trị nào mà bạn cần thiết nội bộ nào.They have to think:$ 370 for 100 grams. A normal person only make $ 8- $ 9 / hr.Average you have to work 40 / hrs to get 100 grams of Bird Nest.For someone $ is not an issue but to someone là nó.I would NOT recommend people to go here.Sometime, price không phải là không xác định, giao diện là một issue.I không biết biết giá trị sản phẩm không phải là kích cỡ. I just want everyone to knowBạn đã nhận $ bạn có thể làm việc để để biết mà có thể tạo bạn comfortable.I do not know the person who followed me is the staff of Ten Lei Yenor is Ten Lei Yen master or not.Just feel insulted when going to a store asking for a price to buy a friend. I just told you to pick me up and come back .... until I come back to charge the card for $ 880 for 250grams of oats, the salesman looks scornful .... buy or not ...... I dont know if the customer service letter is written or not, the buyer has the right to understand and know about the item I bought. Whether to buy or not, it depends on each pocket.Normal salary $ 8- $ 9 / hour. It takes 40 / hour to buy 100g of $ 370. Here I am not talking about how expensive Yen is or how good it is, but the way to deal with guests is only 1 point out of 10.It depends on whether you like to buy or not.