Matt was very friendly and inviting from the moment we walked in the door. He was very patient and knowledgeable. He was able to answer every question we had. He worked with us diligently to find my husband and myself the perfect mattress in the perfect price range! We left the store very happy and satisfied. I would recommend anyone wanting/needing a mattress to head to the Westminster, MD Mattress Warehouse store location.

May was awesome highly recommended and no pressure.

Corey was very knowledgeable, explained Al the differences between mattresses. Would deal with him again.

Our experience with mattress warehouse on Baltimore Blvd was incredible! Kate helped my boyfriend and I pick out the mattress of our dreams the same day! Her knowledge and expertise was extremely helpful to us while choosing which mattress was best for us. Not to mention she was so patient while we hopped back and fourth between quite a few different models trying to make our final decision. She even helped us carry and load everything into our truck!! If you are sleeping on an old mattress like we were and are looking to upgrade GO SEE KATE AT MATTRESS WAREHOUSE ON BALTIMORE BLVD!!! 5 STARS!!!

Both sales associates were very helpful and quick to assess which mattress would be best. I’m very happy with my purchase

I cannot say enough about Kate, the sales assistant who helped us choose exactly the right mattress. She knows everything about how the various types of mattresses are constructed, she was careful to go over warranty information and best of all she wasn’t a pushy salesperson. She gave us plenty of time to make up our minds. I would recommend Westminster Mattress Warehouse to anyone who knows it’s time to get a good night’s sleep.

Kate was marvelous! She worked patiently with my 12 year old daughter to assist her with the perfect mattress! Matt was great too with his entertainment if magic while I placed my order. Consider this place for a mattress.. not pushy at all! Tx for an amazing shopping experience!

Westminster MD store Matt is 5 stars handled 3 sets of customers flawlessly.

Matt was fantastic. He worked with us to find a perfect mattress. There was no pressure sales. And the store was clean, bright, and welcoming (compared to other local mattress stores).

Sales representative was very helpful, price was reasonable when compared to others in the area.

Kate and Matt were absolutely great! They took their time to really make sure I get a great mattress that was just right for me. I haven’t slept this well in years!

They were super polite and nice to us even when we ordered to wrong mattress size!

Cory was awesome. We went in having no clue where to even begin and Cory took his time explaining things and we left having ordered a mattress.

Great service! Kate and Matt were a great help and gave us prompt service and we were in and out and on the way home with our new bed in less than 30 minutes. Get your new bed here!

Can confirm, there were no snakes in my mattress. That being said my experience was more than pleasent. It is very nice to deal with people with a sense of humor. Would highly recommend shopping here.

My husband and I came in for a new bed. Kate and Matt were AMAZING to work with! They listened to what we wanted/needed and helped us choose what was right for us! We definitely recommend Mattress Warehouse of Westminster for your bedding needs!

Matt helped us find the best beds possible and sold us products based upon honestly and customer need. He saved us money any chance he could and we were very satisfied with his knowledgeable and friendly service.

I went into Mattress Warehouse with my niece to help her purchase her first mattress. She needs assistance when shopping for things as she has limitations. She needed a twin size mattress and wanted to try them out. The salesperson, Corey was so very patient and helpful while she tried several different types of mattresses. I was so impressed with his patience and help. He didnt try to push her into the most expensive one and let her decide what she liked best about each one. He made her feel very important and special even though she probably bought the least expensive bed in the entire store. The whole process from start to finish and delivery was so easy and I would recommend the store in Westminster any time. Thanks for a great experience!

I came into the store to purchase a queen size mattress protector, Kate knew exactly what I needed and was very knowledgeable about the product. The service didnt feel pushy and the process was made very easy. :-)

Kate was excellent. We had no idea how to shop for a bed until Kate gave us a bed match analysis. We found the perfect bed!!

We had a great experience. Kate was informed about the product. We got just what we needed thanks to Kate and her patience.

We had a fantastic experience with Matt. We did the bed match to find the perfect mattress for us. Highly recommend shopping for a mattress at this location.

Kate helped me find a great pillow for my boyfriend. She is very knowledgeable of all the products

Brought my mom in today to look for a mattress after making a few stops at a few other mattress stores. Let me just say, our sales associate Kate was OUTSTANDING! She first gave me mom an assessment to see what would be the best fit for her needs, she then immediately recognized that my mom also would need a lower box spring. We ended up purchasing 2 mattress at a great price! Kate seriously went ABOVE and BEYOND her job, she was very detailed, she didn’t beat around the bush, but gave us the best mattress with the best price. Overall, I can’t say enough about Kate. If you are looking to buy from a sales associate that is friendly, passionate about the product, knowledgeable, courteous, patient, kind, I can go on and on, but please visit here and specifically do business with Kate!

Excellent service and willing to work with our pricing needs. Kaitlyn was very helpful and personable which was great for our first time buying a matress!

Kate was amazing and the deal and bed we got we couldnt be happier thank you and we will sleep so much better.

Very knowledgable and extremely friendly. Bought bed for someone else and she was very helpful.

Very friendly and helpful staff. Gave us all our options and helped us make the right decision.

Excellent experience. Cory the sales rep was extremely knowledgeable and professional. The process of finding the perfect mattress is well worth it. We walked away with a great mattress for a great price. Highly recommend and thanks again for simplifying the buying process.

I had a great experience here, the employees were very helpful and informative when helping me choose a mattress. This is our second purchase here, and we will be returning in the future.

Excellent salesperson, very knowledgable about products. Will definitely biy from here again.

I came in and was helped right away. Using their bed matching feature I was able to quickly find a mattress that met my needs and the person who helped me was very helpful and knowledgeable, and also worked with me to stay within my budget as well.

Kait was great! Helped me and my partner find our first mattress. She was very knowledgable and helpful in helping us choose and understand the difference between brands. Would reccomend her and this store. 👍

Savannah and Katie were exceptionally helpful and knowledgeable. Made the process of finding a mattress extremely easy and quick.

Matt and Kate were very personable and helpful.

Kate was very helpful and knowledgeable and extremely patient. What I found most interesting was when we couldnt decide between two mattresses she recommended the cheaper one. Not my typical sales experience.

Great service and delivery Recommended highlyThanks Katie and Matt

Please buy if you think you have extra money. I got first mattress which went bad in less than a year. The person who was handling that was sweet at that time. And told me you get box free, frame free and mattress cover free. But he included all the stuff in Mattress price. When my mattress went bad i asked for exchange, I realized I was cheated that time. I had to pay some extra money to get new. I got new mattress after horrible experience in exchange. Some staff is rude and one guy is sweet. At least give respect. So I ended up another bed which is bad too.I wasted more than $1,000. Now I cant do exchange or return. No money back even some percentages. So wasted $1,000 in less than year and half.

Their white glove service damaged my home, and Mattress Warehouse apparently doesnt care. Get a mattress from a company that cares.

Joe S. was excellent and provided great customer service! He was very patient and I can’t wait to get my new bed.

Amazing experience! Kate immediatey came up to us to help us through the entire process. She worked with us on finding a bed that suits our individual needs and fit in our budget. Her and the other staff were very friendly and fun to work with. Definitely returning for any future purchases!

Kate and Matt are absolutely AWESOME!! Gave me the best deal for what I needed. Great service and super friendly...and had my mattress delivered the next day.

My husband and I went to several mattress stores and a department store we received the best service here. Kate was great. My husband had back trouble and we needed a new mattress. She let us try out almost every mattress in the store. She was patient, informative and kept her sense of humor all through us being undecided. The whole process went smoothly. We are very happy with our mattress!

Had a great experience with Kate. She was super easy to talk with and helped me find what would work best for me. I ended up choosing a really comfortable bed that also had a nice BOGO promo going on and now my toddler has a big girl bed too! She was really clear on how everything would work and explained delivery. The delivery itself was super easy and smooth. The guys were in and out. Overall, it was a great experience. I appreciate Kates help and flexibility. Id definitely go back if I ever have a mattress need in the future.

I recently shopped for 2 King Size Beds at 4 stores in Westminster.By far, Glen Depaola at Mattress Wharehouse in Westminster MD was the best informed and the most willing to address my concerns about quality, customer service after the purchase.I was comfortable that if I had a problem with my mattresses in the future, Glen will do his best to get me all the assistance that MW can provide.Mattress Wharehouse is a large MD chain, so I spent $7100 on 2 King Aireloom beds, 4 Aireloom Boxsprings,2 pillows and 2 mattress covers.Now for the REST OF THE STORY, on Saturday the my 2 Aireloom King beds were delivered.First, the delivery team brought in the Aireloom King to the down stairs Master Bedroom.Then, they delivered the second Aireloom King to a second Master Bedroom on the second floor.Beds were beautiful.Everything was cool, right?..............I thought so too!Several hours later, as we were getting our grandkids ready for a sleepover at our house, my eight year old grandson came running to us screaming that he had seen a black snake with a yellow ring around his head, on the floor next to the new Aireloom King Bed in our upstairs Master Bed room.So on Memorial Day weekend my wife and I began a 3 day tear down of these 2 Master Bedrooms searching for this SNAKE!!On Sunday morning, I killed a 15 poisonous Black Ring Snake in my walk-in closet, less than 10 feet from the new Aireloom King bed that had been delivered the day before.I called Glen and his boss, John Harnly, and explained that we have lived in this house since 2003 and we have never had a snake in the house or in our the garages, until they delivered these 2 Aireloom King beds on Saturday.I asked them to take the beds back and refund our $7100 but they refused because we could not prove that the snake came in with the 2 Aireloom King Beds.I then took the beds apart and inspected them with a high-powered light, to see if there were additional snakes in the beds.In an effort to compromise, I called John back and offered to keep the beds, if they would reimburse us $500 (about the amount of the MD Sales Tax that I had paid for the 2 King Aireloom beds), for the 3 days time it took my wife and I to tear our Master bedrooms apart and the upset of finding and killing a poisonous snake in our house. A snake that in my opinion, came in with the 2 new Aireloom box springs.John said that he would be willing to give us a couple of pillows and some mattress covers for our trouble, because we could not prove the the snake came in with the two new Aireloom Mattresses and 4 Aireloom Box Springs that I paid $7100 for from Mattress Wharehouse.As you can imagine, I refused his less than generous offer, and I informed John that he had lost the opportunity to gain me as a satisfied customer!!I have seven bedrooms in my home and I will never buy another Aireloom King bed, pillow, mattress frame or cover from Mattress Wharehouse in Westminster, Maryland.If you do, beware of problems and other issues; as they will not make them right!!As the old saying goes. fool me once, shame on you, fool me twice, shame on me- never again!!!!!

Kate is knowledgeable and helpful. Great store! Mattress was available is just a few days, picked it up no hassle. Had a warranty issue with a different mattress and Kate spearheaded the warranty paperwork and we were able to exchange for a new mattress. Well done!!

Not sure what happened to my first review? Went to the Westminster store and Glenn was a great salesman, very personable, friendly and helpful. Their sleep computer narrowed down how many mattresses we tried. The delivery went fast and flawless. The guys were polite and removed all the packing. First night on the bed, Ive never slept more than 6 hours. Last night I had a full 8 hours! Didnt overheat and didnt hurt in the morning!

Very knowledgeable staff. Friendly and helpful. Fast delivery and fantastic prices and sales!!! Come here first when looking for bedding.

Glen Depaola assisted me today looking for a much needed new mattress and it was a fantastic experience!!! I went into a Macy’s a couple days ago and this was a MUCH more enjoyable experience. My parents had purchased a mattress here and recommended this location which exceeded my expectations! Glen was very knowledgeable of all the mattresses (pros/cons) and what bed would be best for myself and my partner based on our needs with being very active individuals. Talk about consumer centered salesmanship! Thank you so much Glen!!!

The representative Kate was professional, friendly, and knowledgeable about store products. I bought a couple mattresses and would recommend seeking her and the Westminster Mattress Warehouse Store to anyone looking for high quality customer service.

Husband and I went in last week just to look at selections. We were greeted warmly by Tom who through out the whole time of us trying many beds and debating, was very sweet, genuine and felt like family. He was able to help us find the perfect bed and pillows that we could not pass up. He made the usual dreadful experience of mattress shopping truly easy and wonderful. I recommend this store and Thomas (Tom) to anyone looking.

Cant be happier with the service we received! My boyfriend and I walked in, not thinking we were going to be purchasing a mattress that day, but we did! The manager, Glen, was honest and straightforward and worked within our budget. He never pushed us to go for a higher priced mattress, rather showed us an amazingly comfortable mattress within our budget. Definitely recommend going here for a fair and honest deal!

My husband and I have been contemplating buying a new bed for some time. We encountered Kate at the Westminster store, she’s friendly, extremely knowledgeable, patient and helpful. Great experience, wonderful products that we intend to enjoy for quite some time in the future! Thank you again!

The Manager of the store Glen was instrumental in helping me pick out a new mattress. I told him what we were looking for and having the knowledge and skills that he has was able to present us with a few options that fit our needs and the rest was a slam dunk. It was easy and painless considering sleep is an inevitable part of our everyday life. We got financing done and was in and out quickly and efficiently and even bought my daughter a new mattress. I would highly recommend seeking him out as even though we have many options nowadays his genuine attitude about caring for his customers is what drew me to purchase with him. It was an overall excellent experience! Thank you again Glen!

Great shopping experience with Tom! He was great! Personable, knowledgeable and overall a great guy. We got to experience the awesome bedmatch technology to assist us with finding us our perfect mattress. Quick easy experience.

Great experience - friendly and efficient service, and unbeatable prices. The salesman, Glenn was a pleasure to deal with, and I left happy! Highly recommend.

Flew into Baltimore,MD from Dallas, TX on Saturday Sept 16, rented a car & drive to Westminster,PA to pick out a new mattress, box spring & bed frame. Glen Depaola welcomed us & helped found our perfect mattress. He was able to deliver to us on Mon. Professional, Informative, Fast Delivery. Thank You, we will be back to purchase two more when our guest rooms are completed.

The manager and sales staff were incredible. The took the time to show my wife and I many mattresses and helped us choose the right one for us. I would definitely go back snd purchase again.

So far the process to obtain my new mattress has been a nightmare. The in store buying process was quick as expected however the shipping...not so much. They arrived on time however the box was apparently labeled incorrectly. Ordered a King but what arrived was a Queen. Was even asked if I wanted the Queen instead (I laughed). I had to call the store to reschedule their mistake but couldn’t actually schedule it because we had to wait all day for delivery truck to return to warehouse. I was supposed to get a phone call when that happened but it didn’t so I had to call. Scheduled redelivery for 2 days later just to get a call that the King size I ordered is no longer in stock. So here I am waiting for the correct mattress to be delivered. Seems to be a procedural problem between store, warehouse, and delivery service and it negatively impacts the paying customer.

After much research on the web and visiting 3 other mattress stores, I went to the Mattress Warehouse in Westminster,MD The manager Glen was very knowledgeable and extremely helpful. He answered all of my questions and even did some online research for me while I was there. I left to consult with my spouse, then returned to try different mattresses. Glen explained the difference between my first choice and the one I was now trying. At no time did I feel pressured or that I was wasting his time. Later that night via a phone call, I did make a purchase. It was delivered 2 days later as promised. I have only slept on it one night--but so far so good--got a great nights sleep! Thank you, Glen!

GLEN WAS A GREAT HELP AND WHEN MY ORDER WAS NOT READY ON TIME HE MADE SURE I GOT A BED AFTER THE 2 DATE OF POSTPONEMENT. HE WAS VERY FRIENDLY AND HELPFUL. THANKS GLEN!

This was our first visit to a Mattress Warehouse and Kate was incredible! The experience was very pleasant and I would highly recommend coming here.

My boyfriend and I walked in just to look around at the beds. We had great customer service he spent a lot of time with us explaining the beds and did the mattress test. We walked out with a great deal on a great bed and he was right best sleep I’ve gotten in my life.

Very helpful on what to look for when buying a new bed. Not just price or looks but what is going to help you in the overall long run.

Great experience with Kate. We never went through the ‘real’ process of choosing a mattress - she was helpful at each step of the way and very pleasant. Super excited to get our new mattress this week!

We had a layaway for a bit. When we paid it off and had it delivered, it wasnt the mattress we had chosen. Turns out my original choice was discontinued. The replacement mattress, although a great mattress, was not a good fit for me. Mattress Warehouse worked with me immediately due to it being a medical issue that required a certain type of mattress. They allowed me to come right up to the store and choose another mattress, and they set up delivery as soon as possible. Two days later, I had my new mattress delivered and set up. It is absolutely FABULOUS! This is the 2nd King Mattress Set I have bought at Mattress Warehouse of Westminster. I finally had to replace my 1st set after 15 years. I have now sent my adult children to Mattress Warehouse of Westminster to get their beds!

Tom was a pleasure to work with. Very personable and helpful. It was a nice experience at a mattress store for once!

This is place is crooks..store manager kate has terrible customer service and is completely incompetent. they failed to order the correct parts for our bed partially delivered the bed. We ordered a california king and they only delivered half the box spring. How does that work? So in the end we get left without a bed tonight and want to deliver missing parts 2 days from now. This is unexceptionable terrible corporation

My wife and I were pleasantly surprised by the knowledge of the staff, and their willingness to ensure that our needs were met. Very happy with our purchase!

Just left from the Westminster location and Glen was great!!! He was very informative and helpful. I would recommend you go see Glen.

Great service, Kate had great patience with my indecisiveness

My husband and I had s great experience purchasing our temperpedic mattress. Kate was very knowledgeable and extremely helpful.

Kate was great! Enjoyed laying on all the beds introduced to us through the perfect bed match.

Tom D was a pleasure to work with. Gave me the best experience I have had during my search for a mattress. Got me everything I needed and the price was right.

I recently purchased a bed from Mattress Warehouse in Westminster MD for my mother, who recently had to go into a facility due to her Alzheimers Disease. It has been a rough road the last several months, and the manager, Glen DePaola, helped make the experience so much easier on me and my family. He not only took the time to explain what would be the wisest choice (comfort, easiest to keep clean, safest, etc.) for my mother, but took into account the fact that we are on a limited budget. Glen was informative, friendly and most importantly, he took all of the worry off of me, as I was struggling already with so many choices Ive had to make in which I knew nothing about. Glen guided me with his knowledge and expertise, and my mother couldnt be happier with her new bed! I would definitely recommend Mattress Warehouse of Westminster, and would certainly recommend Glen! Thanks for everything, Glen! You ROCK!

Great customer service. Helped us select a perfect mattress! Highly recommend!!!!

Went in looking for a certain type of mattress and ended up coming out with something different. Our salesman Glen has lots of knowledge on all the mattresses. He was a pleasure to work with. Ill be going back there for all future mattresses.

This is the best place to buy mattres. I shopped around at different many different places. Buy from here dont waste your time. Ask forfTom

Great, friendly, knowledgeable service. Tom was awesome.

Worst experience I have ever had. The bed was defective, and we have only had it a few months. They came to deliver a new one and they would not take it back. They cant resell it! On top of that, they were supposed to get back to me in a couple of days and now it has been over a week and I have to track them down myself. They also never called me before they delivered which made me have to call them myself once again. This is so ridiculous. Will never recommend them. Well, better get going to try and track down my bed.

We recently moved to a new home in Pa. and the folks at Mattress Warehouse were very professional and helpful in assisting with selecting the correct mattress for us and in co-ordinating a delivery time that best worked for us. They took their time and made the experience a pleasant one.

I ordered 2 twin mattresses 2 weeks ago. I was told when I ordered them they’d be available for pickup the following Wednesday. The following Wednesday came and my mattresses weren’t on the truck. Got a call this evening from the Westminster store. Guess what; my mattresses won’t be on tomorrow’s truck either. Requested a refund. This is just bad business.

Great customer service. Glen went out of his way to find two bed models that I was looking to feel. He introduced me to the newest Tempurpedic that hasn’t even hit their showroom yet. He collected enough information on this new mattress (which is very scarce even through Tempurpedic itself) to keep my interest and even brought out the mattress from the back for me to try. Needless to say it was the right mattress for my husband and I and bought it today! All in all very helpful and would recommend for someone to go there for a mattress purchase.

Kate was super efficient and very knowledgeable!

Glen Depaola was such a big help in our decision to by our first big bedding purchase. We went to Mattress Warehouse because my in-laws bought theirs from Glen and had a great experience. I found after calling around that Glen was the most knowledgable and straight forward person and knew all the details about each bed which really eliminated what we werent looking for.

Great customer service and great deals. Always buy my mattresses from MW!

Kate was great to work with and extremely knowledgeable!

Great service thanks Glen and delivery, set up in and out

Sold me a new Kingsdown mattress and bed frame and couldn’t be happier.

Worst mattress experience I have ever had. The third one delivered was a used mattress. Make sure you scratch the line out on the back of the contract that says no return or refund

Enjoyed the selection process.

Service here is particularly awful. Staff is rude beyond belief and unknowledgeable. Poor selection, beds are overpriced, same ones you can find online for 60% less.

When in to visit because I was in need of a mattress but I was only there to look and check out which models were available told the staff wasnt buying but they were still extremely helpful and answer questions to help me make my decision from where I was telling a friend who is getting it for me

Fair prices