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Brakes Plus
7401 W 92nd Ave, Westminster, CO 80021, United States
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Brakes Plus
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TP
Review №1

Brakes Plus here in Westminster is awesome! Great service, great price, they do anything they can to help and it shows. 10 put of 10 suggest this mechanic!! Mark runs a great show!

Sh
Review №2

I was so impressed with their customer service, the quality of their work and done by the time they said. My first time to handle brake repair without husband by my side. They were so caring and patient with all the questions I had as an older woman. Really appreciated everyone I dealt with there.

Jo
Review №3

The staff here was more than spectacular. They helped me get my truck back on the road and driving better than before! Zach and Carlos have exceptional customer service! Gave me great recommendations on what was needed to be done. Also a call out to Matt who was the technician for cranking out the job in time for me to get home! I will definitely be back due to these 3 gentleman.

Cr
Review №4

Ive been coming here for years and everytime the staff is so friendly and always go the extra mile. My car is older than me so working on it can be a pain, but they always find a way. 5 stars would definitely reccomend.

Ma
Review №5

So much more than brakes. Truly a one stop for the family vehicles. Mark and his team are always professional, friendly and honest. A rarity for sure especially these days.

To
Review №6

Really friendly staff, and good prices, my alignment was 60$ compared to 100$ other places

Ja
Review №7

These guys were awesome. They new we were in a time crunch and they squeezed us in and did an incredible job explaining what was wrong with our car and provided a detailed estimate for repairs. Will defiantly use in the future. Thanks guys!!!!

Gr
Review №8

Great place for an alignment. Clean. Excellent service folks. They even got me in early. I appreciate places like this. Do a few things very well. Highly recommend

jo
Review №9

Love taking my cars to this brakes plus…. Super honest and great work. The dealership I took my car to told me I needed a $400 brake job…. When I took it to brakes plus, they said you actually don’t need a brake job for another 10k or so. That’s when I stopped going anywhere but Westminster brakes plus

Ta
Review №10

I won’t ever take any of my vehicles anywhere else! I have nothing but good things to say about Mark and his team. The low price brought me in, the service insured I will be back.

My
Review №11

Awesome!!! Was recommended to come here by two people and from now on I will only bring my car here!!! The guys were amazing and showed me what was needed and what wasn’t! I appreciate them being sooo honest!!! 💯 recommended!!

Ch
Review №12

I would like this rating to be higher as they are always courteous and fair. Unfortunately I have had to return for the same problem twice or three times several times over the years and it starts to wear the patience and trust down.When a brake pedal goes to the floor just after all new brakes, that is a problem. Then you return and they adjust too tight so the drums warp first day, that is worse. So now the new drums need to be replaced. At this point you have no choice to continue down the path and hope someone there can get it right. Lots of wasted time. Not a great feeling as a customer.

St
Review №13

The manager, Mark H, has been fantastic. He and his crew has assisted us on all of our vehicles. He has done oil changes, installed new shocks, clutch fans, u joints, ball joints and radiators. Some of the work has been on short notice and has got the work done in record time. He has worked on ‘04 Dodge Ram 2500, 2013 and 2020 Jeep Grand Cherokees. Thank you!!

Br
Review №14

I brought in our secondary car after I thought I heard the breaks squeaking. I told them I had no idea the last time I had the brakes serviced, and I was fully prepared to be told I needed hundreds of dollars of work done. They ended up checking my brakes for free and telling me it’s not time yet. I sincerely appreciate an honest shop! I will be back when it’s time!

Ch
Review №15

Great staff, always honest and timely.

Ch
Review №16

I love taking my car here! The General Manager Mark is incredibly professional, helpful, and does anything and everything he can to make you want to bring your business back to this company, and especially his location. And the mechanics always take great care of my vehicle when I bring it in.

Bo
Review №17

Very quick and timely with the service. I had an oil change and brakes done within just about a hour and a half with very friendly staff. Mark was very helpful in explaining me the entire inspection process and Carlos was great with showing me the issues with my rotors and giving me a fair price with a couple of discounts too. I will definitely be coming back.

He
Review №18

We bring all of our cars here and always get great service. Mark H is very knowledgeable, professional, and friendly. We have never been disappointed in customer service or the repairs to our cars. We highly recommend Brakes Plus Westminster.

Ma
Review №19

I highly recommend! This crew took wonderful care of my van and helped me out big time. I was having very weird issues and consistently finding more that played a part in the big issue, and they took the time to diagnose all of it! I cannot thank them enough. I now have heat! I highly, highly recommend this shop! Thanks again to all those who helped with my van! Great shop, great service!

Ju
Review №20

This is the most professional, honest, business that I have ever gone to, in many years. I’ve been going to them for about three or four years. The general manager, Mark, does not try to sell you something that you don’t need. As a single female it’s not easy to find a place that you are 100% sure you are not being taken advantage of. I have listened to him and his employees on the phone while sitting and waiting for my car to be fixed. You can hear the commitment in their conversations of making sure that the person is told in detail what is wrong with their car, what needs to be fixed, and how much it will cost. They don’t try to tack on “add-ons“. They don’t try to push in as many cars as they can and then you end up waiting so much longer for your vehicle to be done. I did go to another Brakes Plus store, but did not have the same experience. I would recommend this store in particular to anyone that needs service on the vehicle and has had previous bad experiences

Al
Review №21

I’m writing this review as I sit here as I have had the most pleasant and honest experience with this crew at Brakes Plus in Westminster. Everyone was extremely friendly, Mark set me up with a desk to study while I waited and made sure I had coffee as well. Carlos brought me in to actually show what was happening with my car, which helped me understand better. Look no further if you need any of the services they provide here, this place is professional and enjoyable to work with.

Sa
Review №22

I had made an appointment for a alignment and oil change. I knew the car had some extra issues just couldnt figure out what it was. Before they continued with the alignment they addressed these issues and gave me a layout of the total cost for the much needed repair. I did not want to spend as much as I did. But machines need maintenance! I had just gotten new tires so an alignment was a must. I was also shown where the problem was on the car and understood why the repair was necessary. They were able to give me a correct time frame and I was able to get my car before the day was out. (DONT RUSH YOUR MECHANICS)They were friendly and am thankful that our vehicle is much safer now. Thanks dudes! ✌

De
Review №23

Me and my family have been going to this location for years. The service we receive everytime we are here is above expectation. The prices are very reasonable compared to other shops Ive been to and they always make you feel like your not just a number. You feel special knowing how much they genuinely appreciate your business and how they only want you to leave feeling good about your car.

Ma
Review №24

Incredible service. Highly recommend!

B
Review №25

I almost never write reviews, but this Brakes Plus gets my highest recommendation! They got me in really quick and were timely about the repairs, as well as had far and away the best value and pricing. They were also very clear and honest about what repairs were necessary, what additional repairs were recommended, and what signs to watch for on other parts that might need later work. In addition, this store had some of the friendliest and most personal staff Ive encountered at automotive shops--the guy I called back even recognized my number and answered the phone with my name! Just top notch all around. Ill definitely be back here when I need repairs again.

Ch
Review №26

Mark and his staff are the best in the business. He runs a well oiled machine and is our favorite one-stop-shop for our vehicles’ minor maintenance needs. They are always professional, courteous, and extremely competent. If every business was run like this, the service industry would be better far better off. We take all 5 of our vehicles to them and it is a huge relief knowing they are in great hands. Thank you!!!!

Je
Review №27

Quick and reliable, they explain everything in detail so you can understand what the problem was

Br
Review №28

We were driving a friends car on a big road trip to New Mexico when the brakes light, check engine light and more popped on. We were concerned and didnt know what to do, so we stopped by and Mark was so kind and generous in helping us out. Thank you, thank you, thank you! We so appreciate you going above and beyond to give us a hand.

De
Review №29

They are amazing! Definitely helped me out! They are my guys for sure!

Ja
Review №30

This Brakes Plus is phenomenal! They are very friendly, honest with what is wrong with your car, and get the repairs done timely. Before making any repairs they discuss what they found and what the cost will be, so you can make an informed decision. Everyone is extremely friendly from the person at the counter to the manager on duty. If you car needs something, don’t hesitate to reach out to them.

Ma
Review №31

Very pleasant waiting area.Had Alignment and Oil Change...car steers very straight now..no pulling and steering wheel remains steady...thanks

Tr
Review №32

Great location. Only one I use because theyre reliable and trustworthy!

By
Review №33

We are regulars at this Brakes Plus. Mark and his team are consummate professionals. They are professional, friendly, extremely competent, and do fantastic work. They are by far the best auto service center we have ever used. I am always greeted with a smile, a warm cup of coffee, and a knowledgeable answer. Thank you!

Ni
Review №34

Good job explaining things with the van guys your awesome great work and thank you!

Ry
Review №35

We have 5 cars and only use Brakes Plus. They are all around wonderful and I highly recommend this shop.

Mi
Review №36

I usually go to Lexus to have my car fixed, my last quote from them was outrageous. I decided to do some research. My brother who works on cars recommended this place. They warranty the parts. I had my brakes done, CVC axle and Boots a while back. Today I going to do an oil change at another place but my husband like them so much he had me go back to them. I went in for the oil change today and they came back telling me I had an engine mount cracked. Typically when you hear that you feel like someones trying to get money out of you however they showed me it, they did not pressure me to get it done they just said it was up to me. I drive too many people to risk anything. Now that I got it back it drives better then it ever has. They are honest and half the price. Thank you for having great people and being so honest and keeping your prices reasonable. Everything I could ask for. So happy you do more than just brakes. Thank you!!!

An
Review №37

The crew there was so helpful and informative! They provided such amazing customer service and even found me coupons to help reduce some of my costs. They replaced my brake pads and rotors and my car is braking perfectly now. Thanks so much!

Tr
Review №38

Great service! Got me in on short notice and got me out quickly. 10/10 recommend

Ni
Review №39

I have a 900hp racecar, JB and his crew are the only ones I trust besides myself to touch it. Highly recommend.

Br
Review №40

Thanks 😊 great work

Mi
Review №41

When I had concerns, I talked to Mark, he was much more worried about losing a loyal costumer than the details about my concerns, he quickly set my mind at ease, made me feel valued, made adjustments that he had no obligation to do, I left knowing why Ive always trusted this brakes plus, thank you Mark!!!! And thanks to the whole staff!!!!

Ma
Review №42

This place is so kind and caring. They help with the littlest things. Very friendly and knowledgeable with whatever questions I can them. Always take the time to educate me on my car. I wont go anywhere else for my car needs.

Li
Review №43

I mostly worked with Mark the manager but everyone I came in contact with was kind and helpful. Mark and the other employees went above and beyond to help me get my car fixed. I was in good hands and felt like I was with trusted friends. I can’t thank them enough after the hard day I had.

St
Review №44

Best in all of Denver.

Sa
Review №45

I brought my vehicle for a oil change and the staff was very polite and very thoughtful! I offer to leave a tip and they gave me a free oil change with no charge they were so awesome I would highly recommend them!

Ch
Review №46

Finding a mechanic you can really trust is hard. Mark and team at Brakes Plus Westminster really went over the top to get me back on the road when I broke down nearby. Trustworthy, kind and capable folks. Thank you!

S
Review №47

Highly recommend! This is my go to store all my tires.

Sh
Review №48

Carlos was very helpful and professional..

Br
Review №49

They did an alignment and oil change on one of my cars, did a great job and were super quick and price was on point. Been several months since with no issues, ill be going back for sure

Ch
Review №50

Very good customer service good. on site store manager who is willing to bend his back for you and your needs.

Sh
Review №51

I love the guys at this store! Theyre funny and helpful and I enjoy coming in every time!

ke
Review №52

Love my peeps at this location!

Ro
Review №53

Great service, nice employees!

Al
Review №54

Gave them a call around noon on a Saturday and explained I needed new rear brakes and rotors. They were quick to help and I got my car back before 5pm the same day. Friendly service, knowledgeable and honest employees that told me what I needed and didn’t try to sell too hard with parts I didn’t yet need, and way cheaper than taking my vehicle to a dealership or other mechanic. Very happy with the speed and quality of work!

Fa
Review №55

Funny and helpful guys

An
Review №56

Front of house staff was knowledgeable and friendly. Ill definitely go back if we have more car issues.

Th
Review №57

By far the best auto shop Ive been to. I was driving back to Denver from Estes Park on Saturday, it started raining, and my drivers side windshield wiper blade got stuck. Brakes plus was the closest repair shop to me, so I went there. They fixed my wiper blade within 15 minutes of me showing up, and they didnt even charge me for it. I dont have anyone here who can help me with these things, so it was great to get this level of service.

Je
Review №58

They did a great job on my brakes and rotors

Mi
Review №59

Customer service was good and they took good care of me. The only thing that could have been better is speed. I had a small issue after shocks were installed and I had to leave my car there for 4 hours to get it fixed. They took care of it but I had to come back a couple times. I will still take my car there for sure but it was a little inconvenient.

Ve
Review №60

Excellent and honest work! They always send me coupons on top of their great prices!

Ya
Review №61

Cant give more than 1 stars. They have a very bad customer service. They are always in a hurry to either push you out of the door or sign up for brake servicing. They did not address my problems, they fixed one issue (which was straight away a rotor and pads replacement) but did not care to tell me what was the reason for another problem at the rear side. Had to re-schedule the appointment and when I reach there they said we noticed it but forgot to tell you. Got a feeling they just want to hear you if you are going to pay them for any services. Will probable pick another location going forward.Edit: I would have preferred to know the entire situation before getting my front brake pads and rotors replaced. That did address one of the issues, but not the bigger one about the shuddering noise coming from the rear brakes, which I would have preferred to prioritise this time. Which I was told of only after I went there again the next day. Hoping to hear back from the customer support.Edit (06/11/2020): Got a call back from the store manager Mark and was good to get things clarified with him. Will be visiting them again shortly in about a months time to get things taken care of.

St
Review №62

They are fantastic here at Brakes Plus! They were honest and got my vehicle done in a reasonable time with a reasonable price. Mark and the team are friendly and I will definitely keep going to this location. Thank you Mark!!!

Al
Review №63

The men are very respectful and honest

Te
Review №64

Great experience.

Sn
Review №65

Poor service disappointing there cool people but will rob you blind if you let them always get a second opinion everybody.

Re
Review №66

Stephanie was a great help on the phone, and the people here are wonderful. I felt I could trust their judgement, and they resolved my issues promptly. I really recommend seeing Mark.

Am
Review №67

Mark and Jess are awesome! Always welcoming funny and having fun! Honest service managers who help prioritize what MUST be fixed and what can wait. Always hate having car problems but they make it enjoyable when you come visit them. This locations definitely goes the extra mile for their customers! Thanks as always!

As
Review №68

Started my morning route with squealing, shaky brakes and knew it was time to get serviced, sooner rather than later. Called to set up an appointment and was told to just drive right on over. After dropping off my vehicle, the team almost immediately assessed my brakes and kept me updated the entire time. They prompted me of needed pad replacements, rotor resurfacing, brake flush, as well as an alignment check, all of which I knew I had been neglecting for quite some time, and was nauseous about how much I was about to fork over.Not only was the team super friendly, helpful, efficient, and fast, but they quoted me at an UNBEATABLE price! Needless to say, I have found my Go-To! Thanks again, guys!

A
Review №69

I have been dealing with a certain mechanic for over 40 years. Unfortunately, he went out of business due to the corona pandemic. I was afraid that. I was not going to find a honest mechanic? I went into Brakes Plus. I spoke to a gentleman named Mark told him my problems with my vehicle.. I was so impressed with him🤗 I felt his concern about my problem with my vehicle. I recommend this company the employees are awesome and five stars to Mark thank you so much you have a loyal customer forever😋 my 2006 Toyota 4Runner Elite runs like new😄😄

Ti
Review №70

The staff was friendly and accommodating.

Lo
Review №71

Mark the GM was great! Honored my original quoted price even after running into some hiccups with my expensive brakes for Jeep wrangler. Would highly recommend.

Sh
Review №72

Been going here for years. Only place I will let touch my vehicle. They also do a great job of explaining things to me and giving me available option. Super friendly

Gr
Review №73

Came here after getting an astronomical quote from the dealer for front brake pads - ended up costing me 1/3 as much. Staff was very friendly and professional. Will definitely be coming back when the rears are due to be replaced.

Do
Review №74

Good service nice people also

ho
Review №75

Have been taking my vehicles to this location for over a decade and have never been disappointed . The staff is over the top on professionalism and friendliness. This breaks plus is the model for how things should go when you take your car to be serviced! Thanks to everyone there, Hollis Homewood👍👍👍

Gi
Review №76

Amazing customer service.... Highly recommend!

Al
Review №77

I really needed a battery changed but didnt have an appointment. Even without an appointment, Mark got my car in and battery changed in less than a half an hour at a price that was a million times better than what my dealership quoted me. Ill definitely be bringing my car back in when I need anything else done.

Er
Review №78

Mark and his team are amazing. They’re honest, hard working and consistently going out of the way to do what’s right.We’ve used them for several car maintenance projects and we are always treated with respect and professionalism. No need for a second opinion when looking for repairs and maintenance on your vehicles.Mark and his team get it done right every time and I’ll always trust them.

El
Review №79

This Brakes Plus is literally the best!!! I hit a curb and cracked my transmission tank. Mark was ultra friendly he never once made me feel bad. He was 100% upfront and transparent about cost and timing, and he kept me updated. The staff was super friendly on the phone and were accommodating when I had to come get stuff out of my car. I took my car to them Tuesday or Wednesday and it was ready to rock Thursday night! Thank you so much Brakes Plus!!!

Ma
Review №80

The people here are amazing, they’re so nice, professional, and pet friendly. They let us bring our dogs in and were super nice to them! Definitely coming back!!

Kr
Review №81

Hands down the nicest, and more importantly, most honest auto repair / maintenance shop! I just recently moved here from LA and my uncle recommended I come here for a couple maintenance items (radiator flush and alignment) for my SUV.Mark, the repair technician, took time to ask me why I wanted the radiator flush. Of course I blamed it on my uncle’s recommendation. Mark told me I wasn’t in need of that for another 45k miles. How awesome is that?! He saved me money instead of taking advantage of me.When I told Mark a dealer had told me I needed to replace my lower control arms, Mark checked them out. He said that was total BS. Just another case of a dealer trying to make money on unnecessary repairs.To top it off, Mark printed out the recommended services at 60k miles and 105k miles. Totally above and beyond my expectations. He also gave me recommendations on brake pads.Jessy, who helped complete my transaction at the register, was also super friendly and helpful. She made me feel welcome and appreciated!I’ve already spread the word about how awesome this place is. If you’re in the area, don’t hesitate to come here. Great prices and amazing customer service!

Ha
Review №82

Went in for a brake service and mentioned that my A/C was not working properly, Carlos gave me a call a short time after to go over the most cost-effective away of getting new brakes. When I went to pick my truck up Mark the store manager pinpointed the problem and gave me a very affordable quote to get my A/C fixed. I am highly impressed with the service of this location, they dont try to rip you off like most repair shops. Highly recommend!!

Ch
Review №83

Fabulous customer service! Mark and his Team focus on 100% customer satisfaction. Theyre honest, reliable and timely. I wont take our vehicles anywhere else! The repairs are done on time and they get you out the door quickly. What more can a customer ask for: honesty, competitive pricing and quality work!

Co
Review №84

This place is awesome. Great service and genuine mechanics that are up front and honest with their customers. They are my go to for car repair and I would recommend these guys to anyone!

de
Review №85

Quick great service. Thanks

Al
Review №86

Greatly appreciated for alignment for my Honda civic si hatchback 1.6L

Ta
Review №87

Brought the car here for the alignment! Couldn’t get the job done and still be charged for it! The technician put the wheel back on and strip one of the bolts!Will never come again. Don’t trust this location!

Ba
Review №88

I had a great experience at this location over the weekend. Jesse at the front desk was really great to work with. Such a bright and positive attitude. Shes perfect for that job, and is so good with the customers. My front end alignment was finished right at the time they told me, and they gave me a great deal for the work. Ill definitely come back again!

Cy
Review №89

Wow! I am happy about giving them a try. Everything was above expectation. From scheduling online to checking out. Very friendly, knowledgeable, straight-forward, quick, and affordable. Yes. Really.Thank you Donavin, Jess, Mark, and Will!

Sh
Review №90

The general manager and Carlos were so nice and helpful, Ill always go back to this place. Great service, great work

co
Review №91

This is a great brakes shop. They are honest and the staff is very friendly. Ive been here a handful of times for all our vehicles and I recommend them a lot. Today I wound up needing my back shoes cleaned. They only charged $20 for this service and my brakes are now running great. Jessy, at the counter, was very friendly, and Carlos came out and explained to me what was going on with my brakes, and he too was very nice and very professional. They also gave me a keychain after I paid my bill, which I am keeping and thought was a nice gesture. I will keep coming back.

M1
Review №92

Shane had excellent customer service and was very knowledgeable!

S
Review №93

Great job getting brakes done and able to get an appointment the following day. Its not the cheapest place but I dont recommend going cheap when it comes to brakes.

Ch
Review №94

Always honest, friendly, prompt and thorough! Recommend this place to above all others.

An
Review №95

I can always rely on this location to meet my vehicle needs. The staff is always friendly and Steffany was more than helpful and was able to answer all of my questions!

Ca
Review №96

Super friendly staff! They are honest about what your car needs/doesn’t need done. They aren’t trying to screw you. They give you the best prices possible and do a great job!

ra
Review №97

Carlos, first and foremost the best customer service I have had in quite a long time. YOU have restored my faith in the definition of taking care of your customer. I took my vehicle in, (neglecting your brakes is not a good thing people), they eventually rust and give your nice local mechanic headaches. My vehicle had to stay past the allotted time and unfortunately they are not open Sunday. Carlos reassured me they would get to it Monday 1st thing or I could come back anytime I wanted. I opted to let it stay, and he even offered to reimburse an Uber if I needed it. I had a few additional services not immediately due, performed on my vehicle as well. Carlos researched some discounts for the inconveniences, was great with communication and a very knowledgeable person. He apologized for what I considered an honest effort to make things right and show he values his customers. To Mark Hoffman, the store manager, you picked a good person to work for you and I can see you treat him well as an employer. Do not let him go ever, in fact give the guy a huge raise or promotion! People like him are valued and not easy to come by. Thank you to the unnamed mechanic as well who took such great care of my vehicle. So sorry if it was a pain and I wont neglect it again I promise.

Ho
Review №98

The front desk, Eddie and Jessie, were extremely accommodating since I wanted an inspection at the end of the day Friday. Service was complete the very next morning!John, the mechanic that inspected my car was very knowledgeable. It was quite impressive that he was able to investigate the brakes and determine there was a weird wobble sound without me having to tell him about the sound. Prices were competitive with quotes from other service centers.Would highly recommend this location!

El
Review №99

Have been going here for a few years now, and they always take care of everyone so well, thoroughly, and professionally. Mark and Brandon are always extremely professional, knowledgeable, and friendly; they take you and explain everything to you, and break down the service your vehicle requires every time. Ive seen nothing but respect, smiles, and handshakes from all their staff as well. From John at the front desk, to Dustin who personally gave attention to my vehicle, going above and beyond to do all our service by the books, Im consistently impressed by the excellent staff of professionals working here. If you want to get your work done by a caring and considerate staff who will tell you exactly what you need to know, and always take care of you, bring your vehicle by to this specific Brakes Plus, and ask for any of the people named in this review. You will not be disappointed!

Pa
Review №100

Big kudos to the staff here, for their honesty and putting the customer first! Some dealership tried to trick me into getting new brakes prematurely. The management let me know I had plenty of brake pad left instead of padding their own pockets at my expense. Their honesty is much appreciated & I wanted to write this review to encourage well-deserved business at their location.

Information
11 Photos
100 Comments
4.6 Rating
  • Address:7401 W 92nd Ave, Westminster, CO 80021, United States
  • Site:https://brakesplus.com/?utm_source=google&utm_medium=organic&utm_campaign=local_website&utm_content=105
  • Phone:+1 303-456-9500
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Car service
  • Mechanic
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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