I made an appointment (2 days in advance) at 9 AM to have tires put on my car because I was assured that was the best time for efficiency and it also fit into my schedule. I arrived on time and before they started working on my car I’m told there is someone else that needs to get done before me. (They did not have an appointment.) I hope this was an important customer to Barnes because over the past 15 years I’ve used them multiple times for MULTIPLE vehicles but after essentially being told someone else is more important than I they have lost my business in the future. That was unprofessional and drastically affected my work schedule. Usually I’m a pretty understanding person but this situation definitely rubbed me the wrong way. The representative apologized but that does not help the extra 60+ minutes I had to wait. Then to top it off my brand new tires come out with the sidewall scuffed. See picture. Do you consider this professional?

Come here regularly for maintenance on my car. Great customer service and communicative.

Awesome shop . Got my truck back 100% perfect! Very happy with the work and price, Kevin the mechanic and Scott at the front desk go above and beyond. This is my new shop from now on .

Barnes Service Center provides outstanding service & excellent prices. They have been our choice for tires & service on our cars, trucks & trailers for almost 20 years.

Welcoming and honest. Highly recommend!

Its the greatest repair job great deals on tires you should check them out never had a bad experience give them a 10 give them 5 star

Terrific service. Been taking my car to them for years because my dad had been taking his cars there for years. Down-to-earth people who explain whats going on with your car the good and the bad. And if an issue arises they work with you on if you can wait until the next service to address it, or how they can work on it and save you some money. I feel completely comfortable letting them work on my car and they are very straightforward people. I recommend them to anybody.

Good place good service honest people

Customer friendly and great prices.

I just wanted to say how happy I am with the service that was done on my 2010 Jeep Wrangler Unlimited Sahara. I can’t positively comment enough on the work that was done, the transparency, the fairness, and the attention to my concerns. A special thanks to Howard for the outstanding job and to the kind gentleman that checked me out. Thank you to Barnes Service Center for the great service you have provided to my family and me for over 15 years! I know mistakes happen, but I can say that I’ve never had a problem from Barnes Service Center. Can’t say that for other places within the area. Thanks again!

I have dealt we these folks several times over the years. Always knowledgeable and fair.

Scott was amazing ! Got me in and out very quickly. The price was even less than expected. I highly recommend them.

Friendly, helpful, cheaper than other places.

My expectations were exceeded. My experience with this company for the second time was great. I was treated like family. Scott Knisely was very professional and knowledgeable. Scott took time to text me photos of tread patterns. I highly recommend Barnes Tire Service. Thank you Scott

Had my service truck inspected by Rick, he made sure everything was tip top, and the small repairs that were needed were completed fast and very well. Staff was very efficient and professional

I have taken my garden tractor tires there twice now, make it three times today to fix an oopsies of mine. They mount them fast and cheap, and do a quality job. They also care about the customer, and treat your stuff with respect.I was putting wheel weights on my brand new carlisle tru powers and crushed the valve stem or something. Rushed over there and they made sure it was done in less than 20 minutes, and done right! It was leaking air fast but now she holds good! Nothing but good to say about barnes! I cannot think of anywhere Id rather go, especially for the price, timeframe, and quality of service, plus them being 10 minutes away! They are cheaper than liberty discount, and I trust them more. They are also a lot closer than liberty!

Very polite and professional. The service complete and took an acceptable amount of time. Excellent employees, answered all my questions in a way that I could understand and what future maintenance needs I had. Thank you!

Fast/friendly service. Reasonably priced.

Great food great service

Informative ..friendly

They were great

We were in the area for a wedding and needed tire service. This place was recommended by a local family and the recommendation was appreciated. Staff was helpful, kind, and the service was outstanding. Highly recommend this place!! Knowing we had a long drive ahead of us with a faulty tire was adding stress to what should be a joyful time. Shout out to them for helping to eliminate that stressor.

I get all of my tires from here great prices and a great selection. Very friendly and accommodating. They do front end alignments and do a great job. The best deal in town. I highly recommend this place. I have a friend with a business and he takes all of his work trucks there for service and has for years. What does that tell you? They must do it right the first time. They have custom wheels and accessories. These guys are to notch they have been there as long as I can remember. The owner still works on the floor and is a top notch technician.

Just good down to earth people to deal with,an they do good work

Very professional shop; customer service was exceptional, very nice staff, and they put on new tires and serviced my car in just over an hour. Highly recommend

Great service. Reasonable prices and quality tires. Very friendly and helpful. I typically buy all of my tires there now. I needed a tire that they were not able to get quickly from their supplier, so they told me which competitor call for quicker service!

Barnes is amazing. The team is always educating and helping you along the way. And sales department will make sure you get the best deal

Great service and good prices. Knowledgeable staff

They are a locally owned shop and give great service. Have bought tires there for years...

Only reason I didnt give five is they are a little more $$ but if you care about car.

Great first time experience with Barnes and I will be back. Rick worked on my truck, Scott, Ed and Matt helped me and they all could not have been any nicer. The work was done good and pricing was fair. The waiting room was nice, tv and fireplace kept me occupied. I will return!

Friendly service

Honest and trustworthy. Have used them multiple times and everytime has been a great experience.

I have used Barnes for well over a decade for many different things. These guys are a class above a normal tire store. Their wealth of knowledge and quality service are what sets them apart.

Ive been coming here for 10 years. They do great work and have never tried to upsell me or attempt to invent new work to do on my car (like some of the well known tire chains do). Pricing is fair and the work gets done quickly. I keep coming back, despite moving to Baltimore a few years ago.

I get hit or miss service with them. Sometimes really quick other times I grow grey hair. Honestly though they are the only shop around so take what you can get and plan for it.

This is not the Barnes they used to be. While I have been a long term repeat customer due to their pricing and service it is unlikely that I will continue to be. The quality of the service, the inability to repair things the first time and mostly the inability to have things done in a timely manner (with scheduled appointments) will have me taking my vehicles elsewhere in the future.

We take both of our vehicles here and while it may take a little while for an oil change, they do a thorough look over of the vehicle. Everyone is great and always super helpful.

Scott was knowledgeable and friendly. Gave us excellent advice about tires for our car. The schedule was full, but he managed to squeeze us in and get the job done well before closing time.

Very honest, professional, and friendly. I have been taking my vehicle here for a few years now, and have had no problems at all. I would definitely recommend to friends and family.

Super friendly staff. And honest. Definitely going back!

I have always received great service at more than fair prices. Scott is the best!

I just had 4 new Dunlop SP Sport Signature Tires installed here this morning. The staff was courteous and efficient. Their pricing is outstanding compared to all other tire dealers in the Westminster, MD area. Their prices were over $120 less than my next lowest quote and I was on my way in a little over an hour! I would highly recommend Barnes to anyone looking for a new set of tires who is fed up with doing business with the larger tire chain stores.

Such friendly and honest people that work here and they are not out to take ur money...

Great service on my F350 every time and friendly staff. Thanks again

Great kind engaging service group of people. Front to back. I smell no BS when im here. Upfront and honest.

Great tire prices! Love working with Scott Knisley. :)

A++

Amazing place, I got a tire done and installed within 20min, the guy Scott up front was pleasant 10/10 would go here for all tire needs again

Great service! My husband and I took our car in to the Barnes Service Center and had 2 coils replaced. A third one was acting up (not even 15 min after driving it home). We were upset, so we called them, they had us come back in, and only charged us for the parts. This is the first place that has ever been decent to us, and not tried to trick us. They were friendly, kind and really, really knowledgeable.Consider us regular customers.

Best tire shop around. Huge selection and always the best prices.

This place is prime example of shotty mechanics. Tried to say they wouldnt have time to replace a nut and bolt, specifically the cam plates and bolts amidst doing an alignment. They need to be loosened anyhow in order to do the alignment. Made it known that all bushings and control arms were brand new and wanted to throw in well sometimes they are rusted.....the mineute he realized he was speaking with someone who wasnt naive he said well you should just take it somewhere else. BEWARE of shops only adjusting your toe and charging for full alignment. Replacing a bolt and cam adjustment plate amidst a process your already doing that takes a mineute to do and saying you dont have time to do it, clear sign that they will cut corners and lie to clients about what they have done or will do to your vehicle. Not many out there who can be trusted anymore.

Always nice, always great service, out of their way to serve the customer.

Friendly helpful staff, good service, fast service. Good prices

Great service and very friendly people

Great work n customer service

Best prices Soott is great

Picked up a tire for another business, cashier was very nice and helpful. Fully recommend anyone to go there.

Good work

Prompt same day service!

They say a day they will look at my car one day and then i call and they say they will look at it a different day. They are the worse

Friendly staff and excellent service.

Honest shop, does excellent work.

Great service, I would recommend.

Tires installed in a timely manner

Great service

Great honest dependable service

Prompt and professional service

Good service .... Terrible waiting room --- bring your homework. Tire Center.

Good servive

Good people

Thieves dont go