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Appliance Factory
5880 W 88th Ave #1, Westminster, CO 80031, United States
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Appliance Factory
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Rh
Review №1

I worked with Will at the Westminster store. He spent an hour with me explaining every option of ever top loading washing machine they had. A wealth of information. I went home and check consumer reports and multiple reviews sites and they all agreed with him 100%. Easy to work with conversational knowledgeable I will always buy here instead of a bookstore do you need a picture before I hit send

Vy
Review №2

I had a wonderful experience with Lindsey! She was very helpful and I will definitely be coming back.

Sa
Review №3

Graham was super helpful in helping select our washer and dryer. We weren’t sure what brand to go with and he made the selection process so easy by being knowledgeable about his products. We’ll definitely be coming back!

Bi
Review №4

Lindsay was a really good sales girl I really appreciate her she gave us the hook up on a washer 👍

Je
Review №5

UPDATE: They have now no-showed for THREE deliveries... with no explanation whatsoever.Not recommended at all.We ordered a fridge with haul away. After waiting weeks for it; the day finally comes and they completely missed the delivery with no explanation until we had to follow up. We were just left there waiting well after their supposed delivery window, wondering what was going on.It was rescheduled for a few days later and they again no showed and didnt call before or after to explain why. I have to talk to a new person every time I call and it seems as though no one knows whats going on. Sales doesnt know whats going on at the warehouse, and then they dont know whats going on with the drivers. Its ridiculous and a huge waste of time. Every call ends with let me talk to someone and then they never call back. Its always me trying to figure things out.Meanwhile, we have no functioning fridge and no ETA of when we will get what we paid for. Customer service and actually delivering a product we paid for doesnt seem to be something they care much about.

Dw
Review №6

Lindsey at Appliance Factory was very knowledgeable and friendly. I would recommend working with her.

Je
Review №7

Great experience purchasing a washer/dryer today. The store had a solid selection. Lindsey was very helpful and knowledgeable. Ill definitely be shopping here again.

Je
Review №8

Justin was great. Quick and easy process, much cheaper than the big box stores.

Je
Review №9

Our sales person Madison was great. She listened to our needs and meet them. We bought a new fridge and a mini fridge (so that we could have something immediately since delivery was 10 days out). The mini fridge broke 10 days in. Also we had an issue with the big fridge delivery. However the store manager was willing and eager to help make the situation right once the problems were escalated to him. We are getting a replacement on the mini fridge and the manager fixed the delivery problem. Overall it worked out. I will say that if there is a problem (because life happens) call the manager directly, don’t just call the store.

Da
Review №10

Devin was very helpful at Appliance Factory. I would definitely recommend this company.

La
Review №11

Come see Will,very helpful. Great experience 👍

Bl
Review №12

This place is a huge joke. Do not buy from them. They sold us used pedestals that was supposed to be out of box/new A rating but was used and scratched up. The first time delivering washer/dryer they didnt have the dryer vent or steam hook up kit plus no hardware to mount pedestals. I had to go supply what I already paid for. Took 4 phone calls and 3 trips to the store to get them to come back to install pedestals after 2.5 months. Now my washer sits un-leveled and dryer sits low. Paid for top of the line and got totally railroaded. This place sucks badly.

Am
Review №13

They have speed queen washers in stock and Graham was great and helpful!

AN
Review №14

I walked into your store and was greeted by Madison. I explained to her what I was looking for and my price range. Showed me what I wanted and was out the door in 30 mins. Great customer service and knowledge of your products. Madison is a huge asset to your company!

Dw
Review №15

Joel at Appliance Factory Outlet did an awesome job. He spent an hour with us while we looked at washer/dryers. He was very knowledgeable. I would recommend Joel.

To
Review №16

We were in and out pretty quickly. We were looking for a specific freezer, which they dont carry. Store looked clean, and sales rep was friendly. He looked up a few other similar freezers for us, but they werent what we needed. I would go back there again.

Lo
Review №17

Madison was super helpful! She went above and beyond. I walked out with everything I needed and nothing I didn’t. Love great customer service!!

Al
Review №18

Thank you to Madison Julian for helping me get my dishwasher. It was the last in stock and Madison got it for me. I really appreciated her help and would shop with this store again!

Jo
Review №19

Great shopping experience here at appliance factory! Graham helped us out and helped us find a new stove! Thanks Graham! Definitely recommend.

Ma
Review №20

Friendly, helpful and knowledgeable service by Will! Thank you!

Gr
Review №21

Salesperson, Gram, was incredibly informative and patient. The selection of washers/dryers was much larger than other local appliance store. I wish I came here first

Fr
Review №22

Madison Julian was exemplary in assisting both my wife and I in selecting and educating us on our new washer / dryer purchase. She and thorough,kind and patient with this old couple.

Ka
Review №23

Come see Will if you’re looking for reliable information and someone that is willing to work with you. He gave us great information and saved us tons of money in great appliances. Thanks Will!

Jo
Review №24

Joel Munoz helped us find everything we needed no trouble . Excellent costumer service and amazing deals thank you !

Ev
Review №25

Great service. Staff is knowledgeable and friendly. Looking forward to enjoying our new appliances and mattress.

Jo
Review №26

Good price for the used machines and the delivery guys were quick and friendly.

Da
Review №27

Madison is great. Very knowledgable. Helped me greatly and as 1st time home buyer I truly appreciate the great service

Ka
Review №28

Katie was very helpful finding just the right washer/dryer combo for my needs! I would definitely come back for any future needs!

Ch
Review №29

Grant was awesome! I got an amazing deal on my new LG fridge. Happy customer! And glad to shop local!

Ja
Review №30

Joel helped us purchase new appliances for our new house. He was amazing and very knowledgeable. We cant thank him and the other workers enough.

Ro
Review №31

Ben at Appliance Factory took care of us with great customer service. He was able to get us the washer and dryer we needed at a very fair price. Overall pleasant and easy experience. Appliance Factory will be our go to store for our next appliance needs.

Ji
Review №32

Joel was very helpful. He knew quite a bit about the ranges I was looking at, and the price match was great!

Mi
Review №33

Joel helped us out and gave great dishwasher advice. Store was clean and easy to check the products.

Ca
Review №34

Great customer service from Joel Munoz thank you very much for helping us with our new fridge

Br
Review №35

Graham was awesome and helped us find the perfect wash machine for our house. 100% recommend.

Ka
Review №36

Kristin did such a great job helping us make a selection and providing great insights.

Tr
Review №37

Awesome experience here! The staff was friendly and very helpful! Will return in the future anytime I need more parts.

An
Review №38

Joel Muñoz was incredibly helpful, knowledgeable, and attentive! Made out with 3 appliances and a Tempur Pedic bed. Quick delivery. Great bundled prices. 5 star recommendation! Update: we agreed to a 2 week delivery date for the dishwasher we purchased so that it could be installed by a tech. Day before delivery was told that installation was not on the sales ticket. And the soonest a tech could come out is another 2 weeks. I get that mistakes happen but this one set us back scrambling to find help getting it connected. This update to the review was posted before spouse went into the store. “Making it right” consisted of offering a free water kit to us, which we weren’t asking for or provided help in the fact that we had no help or immediate options for installing a dishwasher we were told would be installed. We’re reasonable people and ensured the delivery guys were taken care of. Especially after having them having to make a last minute change to haul old appliances after realizing that too was left out of the original sales order. The store did make good on this being corrected after having called.

Ja
Review №39

We worked with Ben on multiple days to find the best dishwasher for our needs and budget. He was patient and found a perfect one for us with a great price. Thanks Ben for all of your help.

Ca
Review №40

Joel was very helpful and great to work with. We got some great deals!

Ea
Review №41

Madison was wonderful she helped us find everything we needed. Highly recommend her thank you Madison

Al
Review №42

As a Real Estate Agent, I sometimes recommend my Clients consider updates and renovations to their homes, in the interest obtaining the highest possible value when we take it to market. In this case, I was listing 2 properties for an out of state Client. My Client agreed to update kitchen appliances for both properties, I agreed to order and project manage deliveries and installations. Despite extensive preparatory measures (I even paid extra for the install team to inspect the site with me prior to delivery and installation to avoid last minute complications), there were several issues, ranging from cosmetic damage incurred during the delivery process, to scheduling errors on behalf of an inexperienced Sales Associate (who was truly very nice and really did try), to missing or incorrect parts and accesories for the new appliances. Delivery and install had to be scheduled for the same week Open Houses and showings started so there was little time to correct errors and oversights! I was getting no where fast with my Sales Associate and finally asked to speak with a Manager. Josh Scott stepped up and immediately took responsibility, assessed the situation, and went to work on a plan to correct all of the issues. He incorporated the Sales Associate in the solutions, improving the Sales Associates skillset, and kept in consistent touch with me throughout the process. He got in his car and drove to different store locations to visually verify the things we needed, he made the phone calls, he kept his eye on the goal and he kept his promises. In the end, Appliance Factory Warehouse delivered. Joshs efforts kept my projects on time and under budget. My Client was happy, and that means the world to me and my business. I work very hard to provide fabled service to my Clients, which can be difficult when I have to rely on outside entitites to get the job done. Josh Scott provided me with the level of service I strive to provide my Clients, and I am genuinely grateful to have had him and the Appliance Factory Warehouse Westminster Store on my team.

Sh
Review №43

Graham got me an awesome deal on a washer dryer after our old one imploded! We needed to replace it in order to sell our home. I was in and out in only a few short minutes. Highly recommend!

Ad
Review №44

Madison Julian was awesome. We came in and found a great refrigerator for a great price. That is Madison.

Li
Review №45

We found the exact LG model fridge that we wanted and it was delivered and carefully installed two days later. No hassles and we got a great price. Thanks Graham - couldn’t be happier with the entire experience.

Ma
Review №46

Joe Urso was very helpful in finding the parts I needed for my washing machine. He also shared his experience with others comming into the store to buy their products after purchasing a cheaper version on Amazon.

Au
Review №47

Joel was very helpful in helping me pick out a new washer and dryer and refrigerator. If you ever stop by ask if hes around help

Li
Review №48

Kristin did a great job explaining all different brand names to us!!

Je
Review №49

Lindsey was a wonderful help in our purchase of a new upright freezer. Took her time and answered all of our questions. Our experience in working with her was amazing.

Tr
Review №50

Lindsey was AWESOME! Came in looking for a specific appliance, and Shazam! She found exactly what I wanted in just a couple minutes. And for $100 less anywhere else!I’ve used these guys before for used appliances, and they have been fantastic!Highly recommend checking here before other big box stores. Money-savings is significant!!!

To
Review №51

Graham was very helpful and professional! 100% would recommend

To
Review №52

Alexander helped me find the perfect replacement for my fridge that just died. He was honest, knowledgeable, and worked hard to get me the best deal. Thank you!

La
Review №53

Love this place, we buy appliances frequently with our units and this is our go to store. Graham is amazing, really listens to our needs and budget.

Ca
Review №54

Awesome experience! Staff was knowledgeable and welcoming.

Da
Review №55

My first stop was at the main store at I-25 and 84th. During my 20 minute experience there, I was completely ignored. I decided to visit the Westminister store and immediately greeted by Joel who sold me a new set of GE washer and dryer. I would definitely recommend going to this store. They have the same selection but not as crowded and very friendly.

Sa
Review №56

MJ was super helpful in getting us setup with a washer and dryer for our new house! The process was quick and easy! Thanks MJ!!

Er
Review №57

I came in with low expectations on how the customer service might be considering I don’t like working with salesmen that more than likely make a commission on my dime. However a younger man named Josh Scott greeted me very quickly. I ended up spending about an hour with him. He provided education and knowledge I didnt realize existed when buying appliances. He has changed my outlook on how this works and with this company. I highly recommend this store/company.

CH
Review №58

Madison was awesome!!! Very accommodating and got us a great deal. She was very knowledgeable. Thank you Madison!!!

Sa
Review №59

Graham was very helpful from the second I walked in the door. He was very informative on my washer and dryer options and super friendly.

Su
Review №60

Madison was patient, professional, and very helpful with my purchases. I recommend this store and Madison.

Kl
Review №61

Joel at Appliance Warehouse was friendly and knowledgeable...made purchasing a new washer and dryer extremely easy.

Ma
Review №62

Lindsey and Michelle were amazing! Helped me search for the perfect washer and dryer for my new home!

Ma
Review №63

Graham was super helpful and got me on my way in minutes!

Gi
Review №64

Outstanding customer service! The staff is very helpful.

Ky
Review №65

Madison was helpful and got everything we need. Worth the drive from Granby

He
Review №66

Will gave me a good deal on a freezer and I recommend you come and see him if you need appliances

Za
Review №67

Kristin was very knowledgeable and helpful with our shopping and buying experience!

Ja
Review №68

Will was very helpful. Got me real good to deal on a refrigerator.

Ph
Review №69

Madison helped me today to find a nice fridge and helped with my rebate information too. Go see madison

St
Review №70

Graham is the best, always takes care ofus

mo
Review №71

Alex at appliance factory was very helpful and friendly! Got me taken care of swiftly! I totally recommend coming here when you need your next appliance!

Gr
Review №72

Awesome experience finding a dishwasher here! Super helpful staff!

Ja
Review №73

Graham did an amazing job hunting down the fridge, microwave hood, and dish washer for me. Went the extra mile to get good prices and quick delivery.

Pa
Review №74

Shop here for all of my appliances!Graham helped us out with a great deal on a new fridge!

Sa
Review №75

I bought a new GE washer/drier assembly in January. We had some issues with it, but the manager was awesome and worked with service and the manufacturer to resolve our issues. its always good knowing that Knowing that the store stand behind their products.

Sa
Review №76

Joel Munoz was a great, knowledgeable salesperson.This was such a positive experience!

Za
Review №77

Alex Medina helped us with our first purchase of a washer and dryer for our new house and was extremely knowledgeable, helpful, and honest in his sale to my fiancé and I. I really recommend checking out Appliance Factory in Westminster! Great prices and staff are great to work with!

Ke
Review №78

Justin was amazing! We came in last week and he showed us the Maytag that we wanted to see. We left and went to go look all Around and gather more information on everything washer and dryers. By far is this the best deal for a full set. We came back of course and bought a new in box dryer and a out of box “b” washer for way less! These were the largest models as well! We are happy to be taking home our new set and save a few $100! Thanks to Justin and the staff! I hate doing laundry but now it might be fun.🤪

Al
Review №79

Easy experience. Graham did a great job

Ed
Review №80

Will at appliance factory gave me a real good deal very knowledgeable knows his stuff come see him hell get you a good deal

As
Review №81

Fantastic experience! Benji was beyond helpful! He made the process easy and we felt very taken care of.

Da
Review №82

Had a great customer service experience and Appliance Factory! Thanks!

Da
Review №83

Took great care of me today! Had the part in stock and Gage was super helpful!!!

So
Review №84

I recommend using afresh product for dishwasher.

An
Review №85

Joel did a great job helping us find our new washer and dryer. He’s very knowledgeable and friendly!!

Em
Review №86

Joel was so helpful in helping us find our appliances and so knowledgeable. Great experience!

Jo
Review №87

Alex spent a lot of time with me in order get me want I wanted and what I needed. He was knowledgeable, professional, and friendly. I would come back. Thank you Alex.

De
Review №88

Thank you Graham for your help with this purchase!! Wonderful experience!

St
Review №89

Graham wad a huge help and gave me a huge deal! Thank you 💯

Ky
Review №90

Our washer died after only three years and we were able to walk out same day with a commercial speed queen same day. Alex was great to work with!!

jo
Review №91

I worked with Julia at the westminister store she helped me find a washer for my daughter. Thank you so much

Ga
Review №92

Gage was super helpful and efficient. Knew exactly what I need and had it in stock

Ci
Review №93

This was the only place that had a washer and dryer that I didnt have to wait 6 to 8 weeks for. They also had the absolute best prices I had found and the most easy going salesmen. We worked with Graham and he was able to find us exactly what we were looking for.

Gr
Review №94

Joel’s the best. Dishwashers actually I’m stock!

Al
Review №95

Excellent staff and great inventory. James went the extra miles to find me quality appliances at a great price. There was a small issue with delivery, which the manager (Josh) addressed personally and worked quickly and professionally to make it right. I recommend this store and this team.

Jo
Review №96

Will at Appliance Factory Westminster helped us outfit our new rental in the neighborhood with a brand new fridge. Was even kind enough to explain the prices we saw on the floor versus the inbox prices and worked out something that we were super happy with. Thanks again to the whole Appliance Factory team, especially Will.

Ca
Review №97

We bought our refrigerator, washer, and dryer and Madison was very helpful and knowledgeable

Ku
Review №98

Alex is awesome and has made the best out of helping get everything ordered! Very highly recommend

Pe
Review №99

Josh was SO helpful, helping us find exactly the right dishwasher for us!!

li
Review №100

We had such a wonderful experience! Graham helped us find a new dishwasher and bed for our home. He answered all of our questions and was extremely patient as we decided what would be best for my husband and I. We couldn’t have asked for anything better and we will definitely be back!

Information
45 Photos
100 Comments
4.3 Rating
  • Address:5880 W 88th Ave #1, Westminster, CO 80031, United States
  • Site:http://appliancefactory.com/
  • Phone:+1 303-657-0199
Categories
  • Appliance store
  • Discount store
  • Kitchen supply store
  • Refrigerator store
  • Washer & dryer store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:10AM–7PM
  • Friday:11AM–6PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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