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Party City
35655 Warren Rd, Westland, MI 48185, United States
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Party City
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Mo
Review №1

They have everything I need and easy to find, in addition to the amazing lovely and friendly staff.

Su
Review №2

They were short on staff but the Employees was very helpful..

W
Review №3

The worse experience ever! Staff is rude. 10/28/21 around 12pm in the afternoon I called to get refund on item that was not packed in my online order. All the staff decided to pass me around on hold, I had to speak with 3 different ppl each time repeating my issue. They hung up on me back to back and even threatened me to come up to the store! They wouldn’t provide me with managers name, corporate number or any other staff member’s name. They had me on hold 23 mins for a $4 candle. I couldn’t get my issue resolved within the store so I had to go to corporate. They are unprofessional and lack manners as well as customer service. Will never shop here again or patronize this business! Get better staff members or people who will do their job! I can do without the attitudes. If you don’t like your job quit! Stop spreading ignorance and hatred around

Ra
Review №4

Shout out to Quin & Tee! The service I received yesterday was top notch! Thank you for acting like you enjoy your work! It was the best experience I have had at this store in a very long time. You are both an asset to the company.

da
Review №5

Love the customer service! Super efficient at getting everyone checked out as fast as possible. Really nice! Told me about teachers discount, which I love! I got reindeer antlers for my preschoolers. Mushu loves party too because she fell asleep in the antler bag. 😂😍

Ju
Review №6

Lots of balloons, they were able to fill them up right away for me. They also make appointments to pick up balloons - Saturdays are very busy so I would recommend ordering ahead for Saturday parties

Bi
Review №7

I had so much fun picking out stuff for my baby shower. The workers were friendly and checkout didnt take too long.

Hu
Review №8

Thank you for responding quickly and talking to team members about my experience

Ka
Review №9

Just stopped in for a return. Very fast service, friendly employees. Huge store! Lots of clearance fall items right now. Lots of every kind of different character items for kids birthdays, shower items, tons of balloon options. Didnt realize they make banners too, looks like starting at 19.99.

Mr
Review №10

I went into party city today to find some gender reveal or baby shower decorations. There was only a small area dedicated to gender reveal and baby showers. I was very disappointed. I managed to put together some decorations from the other aisles.

Al
Review №11

Service here is great. I just got balloons there and the order was ready and prepared correctly. I like this Party City because they have advertised items in stock and keep up with the seasons. I wish they had parties right in the store!

Su
Review №12

Found Harry Potter decor for party

Je
Review №13

I was very disappointed with our experience at this location yesterday. In the past this location has been wonderful. Today my husband and I came in to purchase items for our son’s Star Wars birthday. We found almost everything we needed except they were out of almost all of the Star Wars balloons that they had. We found a musical Star Wars balloon and it was the last one. We purchased it and the young girl behind the counter was very apologetic about being out of all the other balloons. We knew the musical balloon worked because it was playing music when the young woman was inflating it. We get to our car and suddenly it’s not working. For five minutes we tried to get it to work to no avail. My husband took it back in the store to see if maybe they had another in the back. He quickly comes back out with the same balloon that no longer plays music. They didn’t give us our money back, even part of it. No coupon, nothing. All the manager had to say was oh well! We don’t have any more! So now I am out $10 with a balloon that doesn’t work. Clearly at this location they only care about money.

TA
Review №14

Nice to still be able to buy party supplies in person. Good store.

Ge
Review №15

I no clue there were such choices for balloons..lol. The staff was real helpful and patient 😊

IK
Review №16

If I could give this place negative stars I would. I was very disappointed to find that they had raised the price of the One costume for little black girls above the price of almost all the other costumes for Halloween. With black females being grossly under represented in the world of heroes and people to look up to it was nice to finally have someone for my daughter to look up to. Party City used this to capitalize on African Americans and raised the price on the Shuri costume from Black Panther. This price increase almost exclusively affects black people. Party City should be ashamed!!!

Kr
Review №17

1st time visiting this place and I was amazed at how big and organized it is. Party supplies all organized by color/character/theme making what youre looking for easy to find. Definitely will be making a future visit(s) for our party needs

Sa
Review №18

Always understaffed and dont carry the balloons you see inside

sa
Review №19

I love it ..you can get all sorts of party items here from birthdays, graduation, festives and holidays items! Im just sad there always out of stock of Ramdan and Eid decorations. 2 major holidays for Muslims!

Pu
Review №20

Good place for party needs. Ton of variety and options.

Je
Review №21

Everything you need for a party.

Ma
Review №22

Better management of guidance where to find things. Overall love the store very clean

Ti
Review №23

Quick service with a friendly staff

Ma
Review №24

Not even a hello from any of the employees.

Gr
Review №25

I was just passing through while waiting for my friend to get her hair done, next door..It was just a passing through visit.

Sh
Review №26

Great experience. Able to get assistance within seconds

Ba
Review №27

Made this unicorns birthday with the perfect balloons.

Jo
Review №28

Party city is making big money. Whenever I go, its busy. What do you expect though because what is a party without balloons!!! Balloons arent only for childrens parties either, adults love them too. Here, they dont cease to impress. The balloons are beautiful, in many different colors, shapes and sizes. The lines move pretty quick with the volume of guests. I love the balloons and decorations that party city offers for all kind of events. They also have costumes. Thumbs up to this establishment. I need to follow suit and get into this type of business. We all love Party City

Pa
Review №29

There wasnt too much on the shelf,associates are very nice

An
Review №30

They welcome you to the party when you walk in the door. I was helped by Meghan, she did an awesome job and was very friendly!

Ch
Review №31

Decent selection

Ma
Review №32

Looked a little empty during covid... I found a couple of things but shelves were bare.

K
Review №33

Not enough inventory on birthday candles, cant get numbers in same colors or no numbers at all. Employees were nice and friendly though.

Pa
Review №34

Saved the day tried cheap with dollar stores pay dirt at party city

Da
Review №35

It would be perfect if they card selection was more varied... There is a nice selection however most of the cards are similar.Great selection of balloons, decorations, gift wrap and gift bags.

Ba
Review №36

Has all ur party needs

Fr
Review №37

Best store in town for party supplies

Ch
Review №38

Had exactly what I needed for my very small New Years Eve with my kids.

So
Review №39

Full sized party city, fully operational. Staff was helpful, experience was pleasant

Sh
Review №40

Although their prices are higher than most they do have all your party needs. Very clean and organized store. The employees were very helpful when I needed assistance. For Halloween customers they have a wall of costumes you choose from, give the associate the corresponding number and they fetch your costume. This process seems better for consumers and employees. This store is inside a shopping plaza so you have to be paying attention or you will miss it. The store is a pretty decent size. I have been shopping here for a couple years and their professionalism is consistent.

Ta
Review №41

Nice selection, very clean, friendly and wide selection of items every visit!

sh
Review №42

This store always has what you need. They were pretty busy and a to wait a bit but not too long. They really could use more staff to accommodate customers. But other than that it is a great store.

Ev
Review №43

Looking for some Halloween stuff..They didnt have what i was looking for. Im going to order online somewhere else i guess

bl
Review №44

Great customer service.

Ro
Review №45

We had a lady provide excelent customer service to us. We needed her to find 4 costumes and she had to get different sizes for some of them. She did it all without.complaining.

Ju
Review №46

Very clean and well organized. One of the best-kept party stores Ive been to.

Ly
Review №47

Clean, organized, helpful staff

H
Review №48

Good customer service

Ci
Review №49

Its a fun place to shop. Was my first time. Went with my son and his girlfriend to pick up things we needed for their baby shower. They have everything you need from costumes to all kinds of different party themes.

Co
Review №50

Lots of options and pretty good pricing

me
Review №51

They have soo much product for just about anything and there staff is friendly also

Ch
Review №52

I love this place. You can find pretty much anything that you could possibly need for a party or gathering. I would recommend this place to everyone

Ha
Review №53

My wife loves this place. Variety of options for event planning. This location always kept clean and organized. The staff is super nice. Well deserved 5

Ch
Review №54

Friendly staff and had just what we needed.

Me
Review №55

Decent prices. Tons of stuff to choose from. Any kind of theme you could want, they have it. Pretty much any kind of supply youll need to pull off a good party.

Mo
Review №56

At what I needed

Da
Review №57

Great place to shop!

As
Review №58

Had a great selection of costumes even with Halloween last then a week away.

Me
Review №59

Great for any kind of party. Went to buy small items to stick in Easter eggs rather than using rot your teeth candy and I got a good selection of items. Staff is always nice.

Ka
Review №60

We normally get any helium balloons from this amazing place. It has tons of choices of a variety of themes. I swear the balloons last way longer than guaranteed. Our grandson is now 4 and we STILL gave an inflated stick balloon from his 2 ND birthday! Well never buy balloons anywhere else!

Ga
Review №61

Only had part of the candy I needed.

Em
Review №62

This place has a great variety of party essentials!!! Their prices are very fair too!!! I went here for my daughters birthday party and got everything I felt we needed for the occasion!!! If your looking for a cool balloon....this is the place for you!!!

Hi
Review №63

A bit pricey but very helpful and finding what you need! My son needed a Pokemon theme for his birthday and I was only able to find it there

Me
Review №64

Clean and tidy store. Nice staff. Lots to choose from.

Er
Review №65

They need more updated hip options for Birthdays, like Fortnite, etc....Also told me that they didnt have helium because supplier plant issues or something but how does the dollar store still have it and cheaply?

De
Review №66

Its a great place. The workersxare friendly and very helpful!!

El
Review №67

Cashier was awesome! She helped with picking out the best value on a bunch of balloons

Ja
Review №68

Its only a matter of time before they go out of business. No balloons under $10 except the $3 ones that are the same ones they sell at the Dollar Tree for $1. They no longer include inflation when you buy balloons in the package, they charge PER balloon. Its laughable really when you think about it. Its almost as if they havent heard of Five Below, Dollar Tree, Walmart or Amazon.

J.
Review №69

If you come in 2 minutes before closing just to buy balloon ribbon, the staff doesnt even complain! Pretty nice.

Za
Review №70

Friendly and courteous staff

ja
Review №71

Out of helium on a Saturday price to fill up a balloon is 1.49 per balloon and is included on the foil balloon packs. So a 20 dollar pack of 5 balloons that they cant fill up you get 15% off when it would cost you. So they refund you $3 for $7.50 worth of helium. Then you have to buy a $44 tank of helium and fill them up your self. Manager says thats Corporate orders and are not aloud to understand 1st grade math and make customers Happy. So 50 dollars worth of nothing and latex becomes 77 dollars worth of unhappiness. Tell corporate to have themselves a case of jergins on me.

L
Review №72

Their prices have come down. I enjoy shopping there now. Huge variety of supplies

M
Review №73

Ordered balloons online for my sons Birthday and they were great. 24 hours later they are all still floating!

De
Review №74

Love trying on the costumes!

Sa
Review №75

I was very disappointed about the recent experience from this store. The manager at the time Dede was extremely rude. On top of being rude to my mother and I while making a return she was extremely short and belittled the store associate that was actually helping us and was new so she didn’t know everything. We were making a return but couldn’t find a receipt but was told there was a way for her to look it up using a card in a snarky tone. On top of being rude she walked away mid conversation. If this is the type of managers that this company is hiring then no wonder they are doing so poorly and closing stores.

Tr
Review №76

My experience was people was very nice and very knowledgeable

Ch
Review №77

This place is great..if they dont have what you need..might not find it then

Qs
Review №78

Everyone else was friendly except one guy who was sticking looked dead at me and not one word and didnt want to really answer my question so I found someone else. Store was cleaned, well stocked and rest of staff I came in contact with were friendly and helpful.

Da
Review №79

Great service my daughters birthday balloons flew away and they replaced them right away and didnt make us feel bad about it...awesome job by the staff. Thank you again!

Mi
Review №80

People are always helpful but stock on hand was better last year.

ta
Review №81

Very friendly and helpful.

It
Review №82

Great service, Has anything party related

Al
Review №83

Super clean and organized anything you could possibly need is typically eye level on shelfs

Ad
Review №84

Find everything I need, prices are not bad.

Je
Review №85

It was a nice store but an associate by the name of Laura was extremely rude and had a chip on her shoulder. Worst part was I think in seeing her interactions she may have been a manager. Yikes!

Ka
Review №86

A few people in the store didnt have on masks and its the law!

Ki
Review №87

No help

Ms
Review №88

Selection was great. Prices were awesome.

Lo
Review №89

Went out of their way to help us with planning for my daughters baby shower

An
Review №90

Helium balloons last for way more time than we were told...I highly recommend this place for balloons and party supplies...🤗

Ri
Review №91

Having a party, they have the stuff, really nice staff,very helpful

Ni
Review №92

Love Party City I go there for different holiday decorations and definitely cards holiday cards birthday cards theyre all a dollar excellent bargain

ia
Review №93

Has all the party needs for every occasion

Mi
Review №94

Such cool party things.

De
Review №95

Picked up balloon order. No problems. Products were purchased.

Ha
Review №96

Great variety of party decorations to choose from. Hassle free returning and exchanging.

Co
Review №97

So many different party themes and party supplies. You can even go here if you arent having a party. Ive gone here before just for the candy. Ive also been here just for stocking stuffers.

Ch
Review №98

The store is very nice inside

Be
Review №99

A little high on the prices but clean and helpful staff

Re
Review №100

Im an event planner decent place to go for a party

Information
78 Photos
100 Comments
4.2 Rating
  • Address:35655 Warren Rd, Westland, MI 48185, United States
  • Site:https://stores.partycity.com/us/mi/westland/party-store-pc430.html?extcmp=GMBlisting_MI_PC430_organic
  • Phone:+1 734-292-4492
Categories
  • Banner store
  • Party store
  • Candy store
  • Costume store
  • Invitation printing service
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:9AM–9PM
  • Friday:8AM–8PM
  • Saturday:10AM–6PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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