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Advance Auto Parts
1840 N Wayne Rd, Westland, MI 48185, United States
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Advance Auto Parts
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Ke
Review №1

I don’t know about the rest of the crew but Les takes pride into his work! He was the only one that step up to install my battery. Yes it’s easy, but I didn’t bring any tools with me and my battery was dead. He went above and beyond what he had to do when installing my battery. He cleaned the shell that holds it, clean all the battery acid off and tested the battery before he sold it to me to make sure it was good! That’s pride right there

Th
Review №2

I work here so obviously Im going to give this place five stars.

Ro
Review №3

The most helpful auto store ive been to in over 10 years. Its the only place I will go for car parts from now on. Thank u dru for putting in the new battery n all u did to make sure that was the issue

Ca
Review №4

Les and his co-worker (Allie I believe? I forget her name) were both very helpful in finding the trailer brake controller I needed despite it not being where the plan-o-gram mentioned! A+ for them!

Sa
Review №5

Dru was great and friendly and answered all my questions.

Ja
Review №6

Great Service and took time to actually look at my engine instead of guess whats up. Not even a plug in an actual mechanic works there and diagnosed my whole issue 10 STARS

To
Review №7

Sorry you didnt have what I was looking for a fiberglass repair kit. No one in the store offered to help me more or less even greet me. Poor customer service

Be
Review №8

Very typical Advance Auto Parts with clean interior and helpful staff.

Ja
Review №9

Sold me a bad battery and I installed it. How was I supposed to know that it was a bad battery? When I took it to a shop to figure out the problem I found out it was bad. When I went to take it back they told me there was nothing they could do because I had installed it. So now I’m out $170 and have a nice paper weight. Will never go back. Bunch of crooks.

St
Review №10

I needed a battery for my vehicle so I went to Autozone and a very gracious Mo put my battery in for me at no extra charge!! Now that is great customer service. Thank you MO:))

Tr
Review №11

They had the part I need it when no one else did

Fr
Review №12

Good place for auto parts

We
Review №13

Its an auto parts. What else do ya wanna know? Lol

Ro
Review №14

The workers were very helpful.

Mi
Review №15

Helpful people

Sh
Review №16

Love the staff at this location! The lady behind the counter is so pleasant and will help you with anything. She assisted me with a brake fuel cap and helped me locate the gasket I was missing. A customer who I thought was an employee even helped put it on for me. I will be shopping here from now on. Easy to see from the street and merchandise is easy to locate and priced fair. I bought the same piece at Auto zone (just 2 doors down) and the young lady there didnt know there was another piece that went with it so I thought it was too big and got a refund. So because of her misstep that day this location gained my service

Ms
Review №17

Great deals Great customer service $ign up for the emails 💞

Ed
Review №18

The manager at the Canton store has no respect for any customers he only tries to sell you a product even if you dont need it he forcefully Rings it and if you buy the product and have a problem and bring it back he gives you a problem on returning it and tells you every reason why you should keep it even if you have no use for it and he doesnt want to honor warranties

te
Review №19

I will always go back to this place I was buying windshield wipers for my car and I only needed one but they gave me two of them for the price of one that was so awesome the guy was so nice to even help me change them that was so cold outside and he was so so so nice thank you very much

Ri
Review №20

My #1 auto parts store, love the people that work there and they take care of you.always on point

jo
Review №21

Keep calling no answer

Ja
Review №22

I gave them 1 star only because a older gentleman was very helpful. But when I tried to purchase two 5 quart jugs of full synthetic oil which were clearly marked on sale with free filter .The price came up different. The nice older gentleman went and got single quart end scanned it five times price came up correct. The other guy manager trainer ? he had asked for help said I had to take the single quarts to get the deal.I told him the 5 quart jugs were clearly marked on sale and that they are much easier to pour old oil into . He said he couldnt sell it to me . I grabbed the jugs took them back to reselect until I thought theres a AutoZone 1 block away. walked past counter thanked the older gentleman for his helpfulness. Can you say boycott .!!!

Sa
Review №23

Driving with 2 babies in a snowstorm trying to avoid the highway I stopped to get wiper blades. I came in and went straight to the counter and the phone began to ring. The sales lady grabbed the phone while looking at me notioning to hold on. So I waited patiently for about 5 minutes. Once she was done I told her my vehicle make and model and she read me off two numbers for blades. I was hoping she would grab them for me but she did not nor did she point me in the direction where the wiper blades were. I found the blades and noticed the numbers also had letters next to them. I had to go back to the counter and ask which letter with a given number and she was on another phone call. So more patiently waiting...! She gave me the right numbers so I went back and grabbed my blades and back to the counter where she was on another phone call. I finally was able to pay and was hoping she would offer someone to assist with the install of my blades but no. She could not have grabbed the next phone call quicker. Thankfully, I worked at OReillys for 5 years so in midst of a snowstorm and two small children in my arms, I installed my own wiper blades. There was one other employee I noticed but he was shoveling the snow near the entrance...good thing he didnt offer to help either.😏😑

za
Review №24

Very helpful and professional service expert on the business account .... thank you

ke
Review №25

Great Service 👍

Ky
Review №26

Ordered part online. Said this store had it in stock. Got to the store after a 20 minute drive and guess what, they didnt have it in stock. Store is pretty messy and unorganized too, not surprised they could not find the part.

Pa
Review №27

Went in got my battery they replaced it done. Very nice staff

Aa
Review №28

The employee Jeff lied to me and hung up on me on the phone. He was rude several times to me and another customer. There is another review on here about a rude older employee that I can only assume was also Jeff.

Je
Review №29

This place is perfect for parts and oils. The staff always so helpful. Plus I get to use my email coupons

Br
Review №30

Very helpful and has my best interest first miss ford

Ka
Review №31

Very helpful and friendly. Hooked up our car to computer and gave us exactly whats going on with it

Ri
Review №32

The Older man that was a staff member was extremely rude to me and my 3 yr old daughter. I asked for help on getting a light for my friends car but was unsure of the year of the car but I knew the model and make of it and gave him a range of the years. He rudely said to me How are you driving a car and dont know anything about it I then said to him that It was not my car but a friends and I was trying to do them a favor. So he took his clipboard out to the car and wrote the vin number down. He came back in and told me what light to get with an attitude and I was unsure of where to get it from (like what isle) and he came around and went down the isle and snatch the light off the shelf. In the midst of him ringing me up I politely asked him if he could help me install the light or tell me what to do and immediately he said NO! He said he was not going to do it at all and if I wanted to I could ask the other employee if he could do it but he already had three people in line and was helping a customer out. I told him to cancel my order and to refund my money, and then I left.

Go
Review №33

They are allowing customers to shop with NO MASK. I won’t be shopping here again

Tr
Review №34

Cool staff. They even had a dog in there 👌🏽😁.

Ja
Review №35

Good prices. Staff very friendly

Je
Review №36

Parts guy was awsome.Also a fellow vet.His home is Jeff and would highly reccomend him and this place to do business

Mi
Review №37

This is the only place I buy parts. Great prices by using online coupons. Friendly staff.

Co
Review №38

It was a nice clean place with helpful employees

Ad
Review №39

Bing Bong got my weasel runnin JUUUUUUSSSST RIIIIIIGHT. Good goys in here.

Ke
Review №40

Best auto parts store around.

He
Review №41

Sheri was so very kind and helpful!

Ma
Review №42

Knowledgeable staff who was able to help change my windshield wipers easily! Good selection of parts to choose from and good prices too.

Ch
Review №43

Got what you need..wish they had more to customize your whip..but parts. .thumbs up

Ap
Review №44

Take care of you every time.

Ra
Review №45

Very good service and parts return no hedics

Lo
Review №46

Jeff is awesome ..god bless him

Ti
Review №47

Waaayyyy better than a lot of the other auto part stores!

An
Review №48

The employees are always well informed and knowledgeable! Plus they can deal well with my humor. :)

St
Review №49

Very bad experience. They sold me a bad alternator and would not give me a refund because I was supposed to know their return policy and everybody knows we wobt refund these parts, according to the manager. I feel that I was taken advantage of because Im a woman. Will file a complaint with corporate.

Ma
Review №50

Good selection and veterans get 10% off

Da
Review №51

I will never go here. I went in looking for a supercharger bearing. The lady asked what kind of car. I said 05 grand prize GTP. She replied So the normal grand prix.. GTP had a supercharger and base one doesnt. She proceeded to look for the part. She asked front or rear. Im like what are you talking about? I said supercharger bearing really slow. She had the wheel bearing on the computer. She had no idea what I was talking about. Even if they had my part, I still wouldnt get it from her.

Da
Review №52

Excellent service!

Ch
Review №53

They sold me a bad bayyeru yhen said my alternator was bad so i buy one have it out it take it straight uo there to get my core and found out the battery tjey gave me was bad and so was the alternator. They replaced everything but I still jad to pay forbit to get oit in again..

Yo
Review №54

Great selection and prices. Knowledgeable staff.

Da
Review №55

Great service & attitude. Helped me find a discount for my purchase.

De
Review №56

At least there better than auto zone

Sa
Review №57

They all tell you lieI ordered my part on 4th Oct they told me the part will come Morning of the 5th but nothingCalled them more than 15 times on the 6 nobody picked up the phone finally at around 12:30 they picked up and said still waiting and it should be here between 1 and 3 pmCalled again at 2:10 they put me on hold for 35 minutes on hold saying we cannot do anything but refund your moneyThis is totally ridiculous

Ne
Review №58

Good people work there. they gave me tools to borrow so i could fix my headlights.

Kr
Review №59

These guys are helpful and always go above and beyond.

Ja
Review №60

Great customer service! Helped me find new windshield wipers in minutes!

Jo
Review №61

Great prices and knowledgeable employees

Sh
Review №62

Got me the parts I needed

sh
Review №63

Terrible service, the attended didnt even offer to replace the Bulb I purchased from them. I will not be returning.

Ro
Review №64

Very slow curbside service

St
Review №65

Friendly and very helpful

Da
Review №66

Very good And helpful

Ma
Review №67

Quick service, polite, knowledgable staff.

Ne
Review №68

Fast, friendly service. Even offered to install windshield wipers for me in the rain.

re
Review №69

Awesome customer service !!

Da
Review №70

Very fast friendly service

Br
Review №71

My husband and I got horrible service. The cashier disrespected my husband and was rude the whole time to us. The cashier told my husband be a man and do something I was paying them to do all because it’s raining. I will never go back to any Advance Auto Parts again!!

Br
Review №72

Far better than autozone

Sa
Review №73

Biting ditches when

Ro
Review №74

Good selection, quick service.

Ch
Review №75

The system made the store clerk give me the wrong battery. So, I went elsewhere upon returning the battery.

Ed
Review №76

Very Helpful and Friendly Staff

De
Review №77

It took a while to get help but once I received help everything went ok.

Ni
Review №78

Becky installed my windshield wipers during a snow storm. I felt so bad for asking her. She went above and beyond to provide stellar customer service. Thank you, Becky!

Da
Review №79

Good service fast in and out

MR
Review №80

Good service...

St
Review №81

Been waiting to pick up a part for awhile, 1 employee in the store, and 3 sitting outside talking...

Sc
Review №82

Discovered when my statement came in the mail that I was only refunded $7 of the $60 worth of brake pads that I was returning horrible horrible horrible customer service

Gu
Review №83

Very helpfully

th
Review №84

Good service.

Ke
Review №85

Knowledgeable, friendly, an fair prices.

Ja
Review №86

Better then autozone

Mi
Review №87

Excellent customer service

Ro
Review №88

Great customer service

Ma
Review №89

Been there twice. Rude employees working there.

Aa
Review №90

Very helpful staff

ma
Review №91

Good part place

Ri
Review №92

Service was slow and they didnt have the part I needed even after calling before and they said they had it in stock. =(

Fi
Review №93

Absolute horrible store

Li
Review №94

In and out fast

Sh
Review №95

Great service

Br
Review №96

Looking for a new ice scraper.

ma
Review №97

Smooth

Ch
Review №98

Strait and to the point

ky
Review №99

Gets the right parts most of the time

Da
Review №100

Good place

Information
12 Photos
100 Comments
4.1 Rating
  • Address:1840 N Wayne Rd, Westland, MI 48185, United States
  • Site:https://stores.advanceautoparts.com/mi/westland/1840-north-wayne-road?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 734-722-3608
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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