Ralph, was terrible to deal with. After he agreed my car would need to be recalibrated after the replacement, once he had the car he refused to calibrate it. Ralph told me that it didn’t need it. Now my rain sensor wipers do not work. I’m now finding no one can calibrate it as he put in an after market windshield, not OEM. It is not installed correctly nor does it have the same safety ratings. I can’t believe Tom Holzer Ford allows him to be the one working on their cars! What a mess. I would stay away and make sure you check for OEM.