Worst experience ever made me sit and wait for 4 hours for my truck to get an alignment done and then when they finally pulled it in he said the wheels were to big to be put on the rack. Even though i have brought a bigger truck with wider wheels to that location before and they did the alignment for that. I also told him to make sure as well before i wait and he said it shouldn’t be a problem. Absolutely outrageous.
Called the shop last minute because I needed a battery last minute. James was awesome, he told me to come right in and they would take care of it. Arrived at the store and the entire team is just really nice you can tell they care about their work as well as getting you the best price. Anyways James went out of his way and got me an awesome deal. I was on my way with a new battery installed in less than a half hour. Will be returning when it’s time for tires.
Great service. was able to replace my brakes and rotors and get me back on the road. very much appreciated
Stellar employees and service! I hit a curb at a business across the street, somehow managing to damage both the fender liner and attached components. While Belle Tire informed me they dont do replacements of those parts, they said they could remove the damaged pieces for me so I could at least drive home, which they did. Theyre a bit outside my normal area, but if I ever need a service they *do* normally provide in the future over in that area, that Belle Tire will definitely be my first call.
I was able to drop off my truck and get new brakes in the same day. My salesperson Thoroughly explained what was done to my vehicle and my warranty. Very professional!
Had a wheel alignment and balancing done on my son’s car the staff was very efficient and timely very pleasant to work with I will definitely come back here
I had my trucks struts and shocks replaced at store #043 in Westland. Jarrett, the mechanic, had excellent customer service and really listened to my complaint. The rear was grinding after my original service. He test drove with me in the truck to make sure of what the issue was, unfortunately, it was late so I had to bring the truck back the following business day for the problem to be fixed. Even though I had to make a second trip, I was impressed with Jarretts great customer service. I would recommend this location.
I have a long customer of belle tire and they do work.I very happy with their service
My go-to car repair shop. I love this place and all the people who has helped me with my mechanical repair issues.Ive been going there for many many years and will continue in the future !!! Love you guys.
This Belle Tire store has always been highly professional and customer driven to give excellent service.
Great fast service. Very friendly and to the point staff. No extra surprise things that need to be fixed with these guys. Ive been going here for years.
Friendly convenient, dropped truck off on Saturday afternoon and had it back by 3 p.m. only place that would get me in for an alignment. And I called all the local competition.
Good service. A little pricey on the tires.
Had 3 vehicles in for oil changes, greased and general maintenance to make sure we had safe traveling vehicles to Florida. Tires were very low in pressure, front end bolts were loose and not greased at all!!! Would not recommend this Belle Tire to nobody. If i could...i wouldnt even give them 1 star. Will be contacting BBB!
Definitely over priced compared to other tire shops in the area!
Barry and staff went above and beyond to make sure my car was safe and reliable to drive. I would definitely recommend coming here for your vehicle needs. Thank you again Barry!!
GREAT PLACE TO GET AIR FOR YOUR TIRES FREE...BUY YOUR TIRESTHERE...JOHN
Cant get appt for tire repair ask to leave tire to fix. No can do recent surgery will not let me take tire off.
Great service and friendly workers. Everyone is awesome here.
Worst place to take your car. Rude front desk guy talk with no manners.
I always appreciate Jason and the other staff at this location. My service is always done correctly. I truly appreciate that. Thanks Guys!!!
I had a 6pm appt but I got off work early and they took my truck right in. Very friendly and knowledgeable.
LOOKING FOR NEW TIRES GO SOMEPLACE ELSE!!Went to 2 BELLE TIRE STORES NEITHER ONE ANY GOOD!! TAYLOR ONE LOOKS LIKE USED CAR LOT! WESTLAND NO HELP AT ALL NOT TO TOMORROW I HAD AN EMERGENCY AND IM OLDER BUT NO HELP TIRE HAD A RAZOR KNIFE TIP BROKEN IN IT WAS GOING TO BUY A FULL SET OF TIRES NOT NO MORE. WENT TO MOM POP SHOP AND GOT TWO TIRES FIXED WITHOUT ANY PROBLEM IM SURE TO BUY NEW SET SOMEPLACE ELSE!! TO MANY TIMES YALL LET ME DOWN BOUGHT THIS SET FROM YOU BUT YOU DONT HONOR YOUR GUARANTEE!! looking for new tires look someplace else
Took my car in last week due to a slow leak in a tire and an alignment..they did an alignment for 119 bucks..didnt even try to sell a tire..left the location and the car felt like it was going to fall apart. Took the car to the dealership instead and was told the suspension was so bad Belle Tire couldnt even have done an alignment.. ended up spending $2600 to make the car safe again AND got new tires that I needed BADLY. Absolutely done with Bell Tire. Will be calling customer service for my money back...
Best Belle around. Jason the manager is very knowledgeable and helpful. Same with the rest of his staff. Mechanics are also great.
Customer service is exceptional at this location always have knowledge employees on staff .
Great service. In and out in an hour! Great staff!
Free air is goat. Lots if service fees to maintain a low advertised price. Watch out for the fees. Long term/quality lifetime support of their products.
Customer service was excellent. The mechanic that worked on my brakes came out and explained to me what he had done. I was extremely happy with the whole experience.
Wish I could give zero
My wife was just there to get a flat repair on her tire. She was told at 5pm that she would have to leave her car over night to have the repair done, they close at 8pm. What kind of shop is this that they would need more than 3 hours for a 15 minute job? What happened to customer service is the bottom line? What a joke
Best place to get tires. Once you buy them you never pay for flat repairs, for one thing. Also, the employees are helpful, informative and polite. Great service!
Unbelievable service and friendly place to go!
I want to say his name is Jason! But he was such a great help and so nice! The staff is so nice and always trying to get everyone in and out in a timely fashion
Totally awsome! Very professional and their courtesy is A+. I WILL recommend to everyone I know. Thanks again
They do a Great job,and really care about their customers.
Very Nice employees, very welcoming and fast service!!!
I don’t usually write reviews but these guys were terrific. I scheduled an appointment at 8 am, they got my truck in quickly for an alignment and I was in and out in an hour and my truck drives great now! If you’re hesitant to go here, don’t be! They’re really great!
Made an appointment and was told i didnt. I 100% called their location. Im kicked out of the building because Im medically unable to wear a mask. I tried showing executive order 2020 147 where it says people who cannot medically tolerate a face covering are exempt.. he said, i dont care. Really? You enforce an order and dont care to understand the full extent of it? I have to wait outside in the cold like an animal because of something i cant help and your complete ignorance? Quit vitrue signalling as if youre saving lives with a dirty rag and leave your politics at home.
Fast in and out. Friendly employees. Good prices.
Had a bad exspierance on Ford rd. And was very hesitant to go back, but I gave this one a shot and Jason the manger made it right with me, even though it wasn’t his stores mess up..... they got me right in and did an amazing job on my alignment so Thankyou I will be back to see u for my tire care
Prices are kinda high but good service
They were really nice and super fast, I didn’t have an appointment but I dropped my car off in the morning for a tire rotation and Balance and to fix a low tire and it was done within 2 hours if that even though they were booked.
My vehicle was taken in for body vibration and wheel alignment. Sales person claimed they balanced the wheels and it had stopped the vibration. My vehicle was no better after it was returned. They did not address the vibration. I will not take my car to Belle Tire again. Why deal with someone that is not honest and truthful? Dont go to this company.
People are great. Great Service
I love this place because it has free air for your tires with a gauge and although that may seem like its not a big deal to some of us it is because maintaining proper tire pressure actually saves on gas and wear-and-tear on your car
This was a horrible place to deal with. I called around 5 pm and said I was told it would be around 8 before it could be fix. I was having it towed by AAA. When the tow driver arrived and we got the car there by 6, they said I never called and they couldn’t do it till tomorrow morning. It was a flat tire. When I showed them that this was the number I called and called it. There phone rang. So beside having a poor PR they also are lying to your face too! The person I believe I talk to was Jeremy or Jason. He really didn’t want to give it out. They made me use 2 of my AAA services out of 4 for the year too! A horrible place to deal with to when your stranded on the road. Will be making a complaint with the BBB too and there corporate office too.
Jason and his crew always do a great job. I have taken my vehicles there for many years and will continue to do so.
The guys at belle tire on Wayne Rd. I really like taking my car to them and they do a really good job on it!! Thank Again 👍🏾
This is the worst Belle Tire company Ive visited. On June 15, 2020 I arrived around 8:45 a.m. to have the two front tires checked and an alignment done. I was told the wait was about an hour. I waited in my vehicle for two hours. I went in asked asked how long before they could get to me? The other service person went to check and said about two hours, I said Ive been waiting about two hours already, he told me I can take my keys and leave. I said I didnt hear you, he repeated his self. I went outside and called Belle Tire Corporate Office. They returned my call within 10 minutes, they apologize for what I had been through. The representative told me if they had not called my vehicle in 30 minutes to give him a call back. They took my vehicle in within the next five minutes.I appreciate what Corporate did for me, but I will not be going back to that Belle Tire again I dont care if I lived next door to them, I will travel 5 miles instead.
Quick and efficient. Top notch customer service too. 😊
I am very happy with my brake job I got today. Employees were all knowledgeable, and very friendly. The price was what I was quoted a few days before, and they verified the price after they access my vehicle. Also,the tires I got there a year ago are also holding up great. I will definitely return for future needs.
I will NEVER return to this location again. I came here to get my tire fixed. The air in one of my tires was low, and I was told from the mechanic here that I would need to leave my car there over night and that it would not be ready for me to pick up until later the next day. That didnt make any sense at all to me that I would need to leave my car over night just to fix a leaked tire. I dont know what this guy was up to, but I left and took my car to another shop. It only took the mechanic at the other shop 15 minutes to fix my tire. I wont be returning to this Belle Tire location again.
Go somewhere else :)I went in to get a front wheel alignment on my ford flex,dropped it off and after an hour I was called and told it would be $673 to fix my car because it had busted tow clamps and nothing can be done until theyre fixed.Took my car next door to royal autocare and got my front alignment for $70 and was told my car does not even have tow clamps. Wonderful that a business would try to take advantage of people during a pandemic
These guys took great care of my car and I was able to make an appointment online. 👍👍👍
Wonderful experience, love my new set I can tell the difference already . Thanks guys over at Westland Mi Bell Tire, Wayne Rd
Got my tire plugged took forever but thankfully its done for free
Threw away my rim. It was a bad rim, but I couldve recycled it for money. Didnt even ask me what I wanted to do with it.Highly disappointed.
I went in to get my tire pressure checked because my light was on and the temps outside were below 0. They were very nice and courteous. I was greeted and in and out in no time. I felt welcome. Some places make you feel like your bothering them. I would definitely recommend them and go back for other services.
Everybody was very and helpful! It can get pretty busy of course but they do a good job.Ill be back
I had at a great experience at this store. Joe and his team were extremely helpful and informative! Quick service and great people.
Bell Tire has been taking care of our tire need for close to 20 years now. Always great service and products. The people are very friendly and more than helpful.
Good and fast service
I cant express enough how much I appreciate the staff at Belle Tire in Westland. I was so concerned about the safety of my caravan. I had taken my car elsewhere and was told everything was fixed. Next morning my car wouldnt start. After getting it to the Belle tire of Westland, Brian (mechanic) took my car and ran a complete diagnostic review of my car. Come to find out my battery was a dud. Brian quickly replaced the battery with a brand new one and personally guaranteed me everything else on my car was good to go! Ive been to car repair shops before and they always try to up sell. I greatly appreciated the quick service and respect from this Belle Tire. Brian is amazing!
I went here today to start a claim through my extended coverage on a tire. I spoke with Jason. He was extremely helpful. This was one of my best experiences at a place. Very happy with the way I was treated. I would highly recommend this Belle tire.
Belle Tire on Ford Road is great. Ive be going up there for quite a few years. I used to work right down the street and sent a lot of my customers there they were always happy.
Very good job, explaining everything, and keeping the prices the same
Do not waste your time going to this place make promises they do not keep
We were going to get a new phone for my birthday and the tire pressure sensor went off. This was the closest one off of the highway on our route. They estimated an hour and a half wait to even have someone look at it but it didn’t take near as long as that. They were able to come right out to the vehicle and repair it without even taking it into the shop. The staff was friendly and very efficient!
Fast and friendly service.
Top notch customer service! It surprises me now a days how few people have actual people skills, and I wanted to recognize that at the Wayne Rd location I did not encounter one person who is not the perfect representation of customer service. They are kind, personable, knowledgeable and went above and beyond to make me a satisfied customer. Thanks guys.. keep up the great work. You made a loyal customer out of me.
I William Barber took my vehicle in to this location and was given a 5 star treatment, they are technically driven and get the job done right and take care you like you are one of the family and anyone wishing to get there car or truck fixed I would recommend you go to this Belle Tire you will not be disappointed with the pricing or there pride in getting the job done.
In the past year the service has gotten worse and worse. Last time I took my car here they told me that my inner and outer tie-rods and ball joints were bad. When I asked why, they told me that they are original manufacturer parts. That has nothing to do with them being bad or good. They were replaced 2 months prior at Gordon Chevorlet. Today I came in for an oil change, tire sensor, and tire rotation. Keep in mind I was the 3 car to pull in and 2 cars were already in bays when I got there. I was told an hour and half. Came back up 2hrs later. Not done. Noticed that my car was sitting out side, so I asked if it was finished. They said only the oil change was done, 3hrs for an oil change. Pushing into the 4th hour now and my car is still outside. Last time I come to this location. If you need something small done and in a timely fashion, do not come here. Plus Im not sure there technicians are ASE Certified if they think manufacturer parts are bad and they dont check them properly.
Jason and the team at Belle Tire Westland were friendly and quick to complete my car repairs. Great service. Thank you and I will be back for future services.
Recently had some work done and some new tires, real happy with the service, knowledge, and honesty of the techs working.
Went in for wheel alignment was told would be about 90 mins for the job. i waited foe 80 mins and the never moved my truck until i said something. the mechanic ( if thats what you call him) pulled my truck onto the alignment rack. placed the laser pads on my wheels raisd my truck up 3 feet never went underneath.then proceded to complain to another worker for a good 5 mins . he then printed something off the alignment machine and pulled my truck back around.. Ithe guy at the counter had the nerve to say my total was 89.99 needles to say i will never be back . only left 1 star because zero stars is not an option buyer beware.if i was a nieve old lady i would not know i got ripped off untill my wheel blew and i killed someone or myself.
The staff here is amazing. I got new tires here twice, and just came in now for a free break inspection. They are timely, courteous, and honest. I thought my breaks might need to be replaced, but they told me they were totally fine. Id recommend this place to anyone!
Belle Tire is great, however this location takes customer service to a new level. This team is FANTASTIC. I would highly recommend coming here. They treat all of the customers extremely professional and polite. The pricing is great too.
Excellent and friendly service. I had an emergency and they took care of me even though I did not have an appointment! Would definitely recommend.
Exceptional service. I have warranty on my tires and needed repair of nail in my RR tire. Was in and out in a little over an hour. Work was done very well.
They were horrible went to the one in canton on Saturday at 3:15 in the afternoon asked how long it would take to fix a tire he said Monday we close at 5 so i put fix a flat in it went to the one in wayne mich it took 31/2 hours the good side to that was they didnt charge me for the repair
Great service and a great price on my tires
They sent a text with a false time that my car would be ready. When I arrived they told me they had not even driven my car in the bay. That it would be another hour an a half. Also I was told they could change all my tires an give me an alignment. They changed the tires then informed me my ball joints needed to be repaired and they could not give me an alignment. Very disappointed with Bell tire.
I went to have a head light replaced in my Traverse and was in and out in less than the time projected. The service was great and the price was better than was proposed!!!
Very helpful, friendly guys. Im grateful that theyre open on Saturday
I had a flat. I brought it over and Matt said it would be 2 - 2:30 hrs to look at. 1:30 he later he calls and says my cars done. Super fast service and when I need new tires this is where Im going to go. Thank you for the excellent service.
Good place.
They are always friendly (women) friendly also. Explain what they can do and cost upfront. I need a patch and were I called another company got crazy time frame tomorrow and afternoon just for a patch. Got here got me right in. I love this place. I guess thats why I keep coming back. My time is just as important and they at BelleTire put the customer first.
This was my fifth time there and each time I was taken care of by Jason. Got me in and had my vehicles serviced in a timely manner. I appreciate the service I and my wife receives when we go there.
Great customer service!
Bad peoples delinquent
Great service as usual. Staff always friendly and knowledgeable. Being a woman I really appreciated my experience with Belle Tire. Fast rebate on set of tires. The rebate came right on time after over spending on the holidays. 😀
The guys are always nice when I ask them to put air in my tires.
Buyer beware, if going there for tire swaps. If purchasing great. Had them quote tire swap, which they started. Then called and said tires are too old unsafe. Hmm you didnt notice that before unmounting, but had no problem remounting once customer wasnt willing to be strong armed into tire purchase.. they were told swap OLD tires and rims to the new tires and rims from tires purchased from them 18 months ago. No one took the time to look at what was there in the first place... Not buying tires there now.. unfortunate because walking distance from house. They also kept valve caps from tires they unmounted and remounted... Shame on you Belle Tire. Word of mouth does hurt...
Always do a great job on repairing tires. Nice people here
Excellent staff here, my grandmother is on oxygen and can not stay out very long, Im very gracious for the accommodating staff here. They told my grandmother when she called about a flat tire to bring it on in and they would get her fixed up.
Long wait times, need to make it more reasonable wait times for basic service. Great prices.
Had to get a new Tire, Bad Roads in Michigan. Tire prices were reasonable. I already new what I needed. Goid Service nice Staff and Friendly...😀🙋